Zeolite is a hydrated sodium alumino silicate mineral that can soften water by exchanging sodium ions for calcium and magnesium ions. There are two types - natural and synthetic zeolites, with synthetic having a porous structure and higher exchange capacity. In the zeolite process, hard water percolates through a zeolite bed where the hardness ions are retained, producing softened water. Eventually the zeolite becomes saturated and is regenerated using a brine solution, restoring the zeolite for further use. Limitations include pretreatment of turbid or colored water, while advantages are near-complete hardness removal and an automatic, compact system.