The document discusses how analytics can help accelerate adoption of IBM Connections. It describes integrating Connections data using Bluemix Data Connect and analyzing the data with Watson Analytics. This allows identifying active communities, topics of discussion, and influential users who could promote adoption. Analytics provide insights into adoption trends and help optimize strategies in an iterative process as needs change over time. The presentation demonstrates examples of analytics on community activity, topics, and influential users.
Engage 2017 Watson Analytics - Socialytics, accelerating IBM Connections adoption
1. Make Your Data Work for You
Femke Goedhart - panagenda
Franz Walder - panagenda
Accelerating IBM
Connections Adoption
with Watson Analytics
2. Franz Walder – Product Manager
Femke Goedhart – Business Consultant
• 16 years of experience with various collaboration platforms
• Explains “How Nerds Tick” to Users & “How Users Quirk” to Nerds
• Focuses on Enterprise Adoption, ECM, Usability & Analytics
• Lives in The Netherlands (if she isn’t traveling)
Speakers
• Almost 20 years of experience in (what used to be)
the Lotus universe
• Administrator, developer, virtualization enthusiast
• Lives in Austria (hence the funny accent)
3. Make Your Data Work for You
A little introduction into adoption
4. Adoption & Analytics
Congratulations! Your company has deployed IBM Connections. Now what?
How to get people to use it?
• Reinforce a sustained usage?
• Support growth?
• Stimulate innovation?
And how do you measure how well that works?
5. Why is IBM Connections adoption even a topic?
Primary process
Secondary processes
“Do it or you won’t get paid”
“What’s in it for me?”
6. Three key concepts of Connections adoption...
Start with the WHY
One size DOES NOT fit all
Adoption EQUALS Adaptation
7. 1. Start with the Why
• you do
• you do it
• you do it
Golden Circle
“Tools”
“Instruct”
“Inspire & Make it real”
What
Why
How
8. 2. One size fits all?
Image: http://www.thewomenscode.com/wp-content/uploads/2013/03/graph.jpg
Rogers Curve
12. So what role do Analytics play in this?
• Insight into to the WHAT & HOW of what’s happening
• Identification of “Change makers” (people, content, communities, etc)
• Alerting to anomalies (both positive & negative!)
• Validation of current strategies
• Deduction of potential areas of interest
BUT DON’T FORGET THE USER IN ALL THIS!
13. Types:
• Social Analytics & Reporting
• Community Metrics
• Personal Metrics
• Administrator Metrics
Products:
• Cognos
• Kudos Analytics
• ConnectionsExpert & iDNA
• Connections Cloud Metrics
• ...
What is available?
50. • Insight into to the WHAT & HOW of what’s happening
• Identification of “Change makers” (people, content,
communities, etc)
• Alerting to anomalies (both positive & negative!)
• Validation of current strategies
• Deduction of potential areas of interest
Conclusion
Analytics help you keep track of what’s going on and where to focus so
you can be agile and flexible in your adoption approach
51. panagenda GmbH – Make Your Data Work for You
Koningin Julianaplein 10 ● 2595 AA The Hague (The
Netherlands) ● Skype: femware ● Cell: +31 6 25400482
E-Mail: femke.goedhart@panagenda.com
Femke Goedhart
Business Consultant
panagenda GmbH – Make Your Data Work for You
Schreyvogelgasse 3/10 ● 1010 Vienna (Austria)
Cell: +43 699 1899 1807
E-Mail: franz.walder@panagenda.com
Franz Walder
Product Manager
Feel free to contact us!
https://nl.linkedin.com/in/femkegoedhart
http://femkegoedhart.com
@FemkeGoedhart
https://at.linkedin.com/in/franzwalder