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Maximizing Board Effectiveness
James C. Galvin, Ed.D.
The story of the Mini Mart
Significant confusion exists about when
boards should act or stay out of the way
Your role is to capture useful ideas and best
practices to help your board improve
You suspect that your board is not living up
to its potential
You want your board to oversee and serve
the organization more effectively
Tools that can help you fix your board
1. Board types
2. Board principles
3. Board posture
4. Board policies
5. Best practices
Many kinds of boards: advisory boards,
patronage boards, fundraising boards
Basic systems theory
The black box metaphor
Determine where your board is currently at
and where it needs to be
MANAGING GOVERNING NAVIGATING
Executive Management Policy-Based Governance Transformative Governance
MORE
EFECTIVE
Micromanaging Microgoverning Status Quo Governance
LESS
EFFECTIVE
Many nonprofits need a managing board
MANAGING BOARDS
Executive Management
More
Effective
• Leadership team
• C-Suite skills
• Disciplined conversation
• High-level decision making
• Tactical planning
• Skillful delegation
Micromanagement
Less
Effective
• Intervening board members
• Hands-on approach
• Operational decision making
• Focus on administrative detail
• Present-oriented
• Short-range planning
Ex: Anonymous animal shelter board
Some nonprofits need a governing board
GOVERNING BOARDS
Policy-Based Governance
More
Effective
• Disciplined board members
• Proactive
• Results-oriented ends policies
• Clear limitations policies
• Strive for consensus
• Speak with one voice
Microgovernance
Less
Effective
• Policy-fixated board members
• Reactive
• Focus on wordsmithing
• Too little too late
• Unclear or missing ends policies
• Confusing limitation policies
EX: Independent hospital board
A few nonprofits need a navigating board
NAVIGATING BOARDS
Transformative Governance
More
Effective
• Breakthroughs
• Focus on the future
• Strategic leadership
• Generative thinking
• Learning the way forward
• Bold vision
Status Quo Governance
Less
Effective
• Guided by defaults
• Tweaking the past
• Change-adverse
• Focus on maintaining usual state
• Institutionalized processes
• Indecisive
EX: Anachronistic orphanage board
• Institution for developmentally disabled adults
Let’s talk: Where is your board at and
where do they need to be?
Tools that can help you fix your board
1. Board types
2. Board principles
3. Board posture
4. Board policies
5. Best practices
New international standards for governance
were released in 2021
ISO 37000 Guidance
6.1 Purpose
6.2 Value generation
6.3 Strategy
6.4 Oversight
6.5 Accountability
6.6 Stakeholder engagement
6.7 Leadership
6.8 Data and decisions
6.9 Risk governance
6.10 Social responsibility
6.11 Viability and performance over time
Governance outcomes
Tools that can help you fix your board
1. Board types
2. Board principles
3. Board posture
4. Board policies
5. Board practices
Tools that can help you fix your board
1. Board types
2. Board principles
3. Board posture
4. Board policies
5. Board practices
Rob, pillage, and steal best practices from
other boards
Email eliminates the cost of postage and
unnecessary handouts
The consent agenda saves precious time
and eliminates dull reports
A dashboard of key indicators
communicates numerical data quickly
Standing committees should be used
sparingly
Begin and end each meeting with an
executive session
A special auxiliary group can provide a
variety of benefits including a pipeline
Hand signals help keep discussion on track
during the meeting
Conduct a process check at the end of
every board meeting
A private board website assures easy access
to all pertinent information
Use a web survey service to gather opinions
from staff, board, donors
Refreshments keep board members alert
and awake
Folding seminar tables work better than a
large, traditional board table
Hang time allows you to build
a caring community
Board retreats allow for relationship
building and training
Establish clear expectations regarding level
of charitable giving
Annual review for the executive should
focus on ends and limitations policies
An annual bylaw review prevents boards
from getting off track
Board self-assessment keeps boards fresh
and disciplined
A perpetual calendar will help keep a board
on task and policies fresh
A board orientation program helps new
members contribute sooner
Coaching can strengthen the board chair
and improve group process
Tools that can help you fix your board
1. Board types
2. Board principles
3. Board posture
4. Board policies
5. Board practices
You are feeling frustrated with your board
and want better governance
You can help your board live up to its
potential and become highly effective
G&A
www.galvinandassociates.com
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Maximizing Board Effectiveness 2024 Webinar.pptx

Editor's Notes

  1. ISO 22000 Certified is for food handling on back of semi
  2. When you see something or hear of something that another board does, “borrow” the idea. Don’t learn the hard way. Rob, pillage, and steal best practices to build a stronger board of directors.
  3. 37
  4. 38
  5. 39
  6. 40
  7. President’s Circle Advisory Board
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  9. Every board can check the quality of their process at the end of every board meeting. Ask questions like: Did we show a high-level of respect to each other? Did we work together as a team to do our work? Did we stick to board work and stay out of staff work? Problem board members will behave better if they know they will get called on bad behavior at the end of the meeting.
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  11. Zoomerang or Survey Monkey charge low monthly fees. They both allow free surveys for small sample sizes. First, type in your questions, send out an email message, then check out the charts and graphs. A church board can survey the congregation, parents with children in the youth group, or key people in the community. Nonprofits can survey, clients, donors, or partner organizations.
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