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Enhancing Worker Digital
Experience:
A Hands-on Workshop for
Partners
See, understand, and improve your digital value chain
Scott Eddy
Technical Solutions Architect
© 2024 Cisco Systems, Inc. and/or its affiliates. All rights reserved.
Cisco Public
Agenda 1. ThousandEyes Overview
2. Worker Digital Experience
3. Guided Demo
4. Hands-on Workshop
© 2024 Cisco Systems, Inc. and/or its affiliates. All rights reserved.
Cisco Public
ThousandEyes Overview
External
dependencies
are
exponentially
growing
Network Internet
Cloud
SaaS + API
Home
Office
App Stack
Data Center
Sa
aS
© 2024 Cisco Systems, Inc. and/or its affiliates. All rights reserved.
Cisco Public
4
© 2023 Cisco Systems, Inc. and/or its affiliates. All rights reserved.
The Challenge
Negative digital experiences impact business
Customer Digital
Experience
Enterprise Digital
Experience
Workforce Digital
Experience
Globally distributed agents installed
and managed by ThousandEyes in
200+ cities around the world.
ISP | Broadband | Cloud Provider
Lightweight software-based agents easily
installed on your own network, in data
centers, branch offices and VPCs.
Cisco | Docker | Linux | VM
Software packages installed on
end-user laptops and desktops.
Apple | Microsoft | RoomOS
Cisco Public
ThousandEyes Visibility: End Users
Network gateway
Web apps/SSH
SS
O
Public / private apps
Remote access
VPN
DNS / HTTP / HTTPS
SECURITY AS A SERVICE
Cloud Proxy
MFA
Public cloud/
SaaS
Secure TLS
SASE
Optional
Internet
Private apps/nets
Co-location nets
All ports / protocols Gateway
Is it the
Application?
Is it
SECaaS?
Is it the ISP?
Is it the SaaS
app?
Is it the
CPU, MEM?
Is it the WIFI?
Is it the VPN
Gateway?
Is it the
transit ISP?
OBSERVABILITY
ThousandEyes
Guided Demo
© 2024 Cisco Systems, Inc. and/or its affiliates. All rights reserved.
Cisco Public
Guided Demo
© 2024 Cisco Systems, Inc. and/or its affiliates. All rights reserved.
Why is ThousandEyes different?
Key Benefits
End-to-end visibility with ThousandEyes
1) Proactive monitoring
2) Vendor agnostic
3) Synthetic data
4) Simple deployment
5) No agent required at testing destination
Missions
8
© 2024 Cisco Systems, Inc. and/or its affiliates. All rights reserved.
Cisco Public
We’re going to make this
a bit more fun ☺
Beginners
– Focus on learning how it is done
– On other hand, you might be a natural
Seasoned Professionals
• Challenge your skills
• Discover new strategies
• Win goodies!
Answer questions
within a set time,
followed by a
solution reveal
through a show-and-
tell section
© 2024 Cisco Systems, Inc. and/or its affiliates. All rights reserved.
Cisco Public
Join Slido
Options to join
• Slido Joining Link (pasted on chat)
• Slido Joining Code @ sli.do : 3733245
© 2024 Cisco Systems, Inc. and/or its affiliates. All rights reserved.
Cisco Public
© 2024 Cisco Systems, Inc. and/or its affiliates. All rights reserved.

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Enhancing Worker Digital Experience: A Hands-on Workshop for Partners

  • 1. Enhancing Worker Digital Experience: A Hands-on Workshop for Partners See, understand, and improve your digital value chain Scott Eddy Technical Solutions Architect © 2024 Cisco Systems, Inc. and/or its affiliates. All rights reserved.
  • 2. Cisco Public Agenda 1. ThousandEyes Overview 2. Worker Digital Experience 3. Guided Demo 4. Hands-on Workshop © 2024 Cisco Systems, Inc. and/or its affiliates. All rights reserved.
  • 3. Cisco Public ThousandEyes Overview External dependencies are exponentially growing Network Internet Cloud SaaS + API Home Office App Stack Data Center Sa aS © 2024 Cisco Systems, Inc. and/or its affiliates. All rights reserved.
  • 4. Cisco Public 4 © 2023 Cisco Systems, Inc. and/or its affiliates. All rights reserved. The Challenge Negative digital experiences impact business Customer Digital Experience Enterprise Digital Experience Workforce Digital Experience Globally distributed agents installed and managed by ThousandEyes in 200+ cities around the world. ISP | Broadband | Cloud Provider Lightweight software-based agents easily installed on your own network, in data centers, branch offices and VPCs. Cisco | Docker | Linux | VM Software packages installed on end-user laptops and desktops. Apple | Microsoft | RoomOS
  • 5. Cisco Public ThousandEyes Visibility: End Users Network gateway Web apps/SSH SS O Public / private apps Remote access VPN DNS / HTTP / HTTPS SECURITY AS A SERVICE Cloud Proxy MFA Public cloud/ SaaS Secure TLS SASE Optional Internet Private apps/nets Co-location nets All ports / protocols Gateway Is it the Application? Is it SECaaS? Is it the ISP? Is it the SaaS app? Is it the CPU, MEM? Is it the WIFI? Is it the VPN Gateway? Is it the transit ISP? OBSERVABILITY ThousandEyes
  • 6. Guided Demo © 2024 Cisco Systems, Inc. and/or its affiliates. All rights reserved.
  • 7. Cisco Public Guided Demo © 2024 Cisco Systems, Inc. and/or its affiliates. All rights reserved. Why is ThousandEyes different? Key Benefits End-to-end visibility with ThousandEyes 1) Proactive monitoring 2) Vendor agnostic 3) Synthetic data 4) Simple deployment 5) No agent required at testing destination
  • 8. Missions 8 © 2024 Cisco Systems, Inc. and/or its affiliates. All rights reserved.
  • 9. Cisco Public We’re going to make this a bit more fun ☺ Beginners – Focus on learning how it is done – On other hand, you might be a natural Seasoned Professionals • Challenge your skills • Discover new strategies • Win goodies! Answer questions within a set time, followed by a solution reveal through a show-and- tell section © 2024 Cisco Systems, Inc. and/or its affiliates. All rights reserved.
  • 10. Cisco Public Join Slido Options to join • Slido Joining Link (pasted on chat) • Slido Joining Code @ sli.do : 3733245 © 2024 Cisco Systems, Inc. and/or its affiliates. All rights reserved.
  • 11. Cisco Public © 2024 Cisco Systems, Inc. and/or its affiliates. All rights reserved.