The document discusses the critical issues faced by electric utilities, such as rising peak demand, the need for energy efficiency, and competition, emphasizing the importance of demand-side management (DSM) and least-cost planning to optimize energy consumption. It outlines steps for implementing DSM, including methods for evaluating options and a case study on lighting voltage regulators showing significant savings potential. Barriers and enablers for DSM are also identified, highlighting the necessity for regulators and utilities to support energy efficiency programs and develop customized DSM initiatives to bridge demand-supply gaps effectively.