DWCAU 2018 - Patrick Guimonet Ashish Trivedi - Accelerate Success and Time-to-value for Office 365 with Best Practices from the Field Deploying Office 365 with success can be a painful and difficult experience. As you already know, it is not exactly a technical project. Communication skills and pace are essential to reach success and adoption. In this session, we share the lessons we have learnt deploying Office 365 in a great number of organisations – from small ones to the biggest multinational companies. We will cover these four areas: Know your users and stakeholders. How to give sense of usage to all these tools. Major topics to train your users on. How to make them understand the real nature of Office 365 and Microsoft innovation. Technologies covered will be: Microsoft Teams, Office as a Service, Microsoft Graph, SharePoint (and more). So, you will learn from our experience what works – and maybe most importantly, what has not worked. This will help you and your customers (internal and external) to accelerate and get the quickest path to success.

1. Melbourne 2018
ACCELERATE SUCCESS
AND TIME-TO-VALUE FOR
OFFICE 365 WITH BEST
PRACTICES FROM THE FIELD
PATRICK GUIMONET – ABALON – FRANCE
ASHISH TRIVEDI – EMPIRED - AUSTRALIA

2. Melbourne 2018
@patricg
Enterprise Solutions
Architect - Abalon
WHO AM I? PATRICK GUIMONET
7 times MVP
Office Servers and Services
2 times MS RD
aOS Community
Founder and member
Greater Paris, France
International speaker and
events organizer

3. Melbourne 2018WHO AM I? ASHISH TRIVEDI
@_AshishTrivedi
2 times MVP
Office Development
aOS Community
ambassador
Speaker and events
organizer
Principal Consultant -
EmpiredMelbourne, Aus

4. Melbourne 2018
Béret : FALSE
Wine : Partly true
But I like Beer as well
Foulard : FALSE
Baguette : Totally true

5. Melbourne 2018
WHO ARE YOU?
BusinessIT

6. Melbourne 2018
AGENDA

7. Melbourne 2018
Know your users

8. Melbourne 2018WHO AREYOUR USERS?
Information
workersArchitects
Developers Administrators
Executive sponsors
SaaS
administrators
Champions
End-users
Consultants
Business leaders

9. Melbourne 2018
RISE OF THE KNOWLEDGE WORKER
▪ Many businesses, and the US economy,
are increasingly dependent on
knowledge worker productivity
knowledge worker
70 Million
60
50
40
30
20
10
0
1985 ‘90 ‘95 2000 ‘05 ‘10 ‘15
Source: Labor Department via St. Louis Fed THE WALL STREET JOURNAL
Non-routine manual workers
Routine cognitive workers
Routine manual workers
Knowledge workers

10. Melbourne 2018
Not everyone will immediately
adopt a disruptive idea despite
obvious benefits.

11. Melbourne 2018
END-USERS NEVER ADOPT TECHNOLOGIES AT THE
SAME PACE
https://ondigitalmarketing.com/learn/odm/foundations/5-customer-segments-technology-adoption

12. Melbourne 2018
WHY CHAMPIONS ARE KEY?
Me, my trails and errors

13. Melbourne 2018
WHY CHAMPIONS ARE KEY?
Me, my trails and errors

14. Melbourne 2018
WHY CHAMPIONS ARE KEY?
Me, my trails and errors

15. Melbourne 2018
THERE ARE GREAT TOOLS TO HELP
▪ Yammer to follow needs, concerns,
ambiance
▪ Forms to evaluate and get feedbacks
▪ MyAnalytics
▪ Workplace Analytics

16. Melbourne 2018
Give sense of
usages to tools

17. Melbourne 2018
DIGITAL WORKPLACE FUNDAMENTAL
1. Work is no longer a place
2. Manage the outcome, not the process.
3. The digital workplace should be a pleasure to use.
4. Let me be myself online.
5. Learning is good for me and the company.
6. Not everyone is an early-adopter.
7. Work doesn’t stop at the firewall.
8. Everything should be geared to helping me do the work
that matters.
9. Working relationships involve understanding each other.
10. Collaboration only works if we do it the same way.
11. If I don’t like it, I can always leave.
https://www.clearbox.co.uk/digital-workplace-manifesto

18. Melbourne 2018
MY PREFERRED ONE

19. Melbourne 2018

20. Melbourne 2018
Microsoft 365
Office 365
SharePoint
Teams
OneDrive

21. Melbourne 2018CONNECT USER’S DATA WITH M365 SERVICES

22. Melbourne 2018SUPPORTEDVIA INFORMATION & INTELLIGENCE

23. Melbourne 2018DIGITAL WORKPLACE USAGES
Personal productivity
Communication
Business Apps
Documents
management
Collaboration
Mobility

24. Melbourne 2018
WHAT THEY SEE
30 tools,
sorted by
alphabetical
order

25. Melbourne 2018WHAT THEY SHOULD SEE
Personal
productivity
File
management
OthersCollaborationCommunication
Going to end of life
Business
Apps

26. Melbourne 2018
I HAVE A DREAM!
Personal
productivity
File
management
Communication Collaboration Others
Business
Apps
My files
Org files
Files search
& discovery
Spreadsheet
Word processor
Presentation
Note taking
My Tasks
Time analyzer
Mails
Instant
messages
Communication
sites
Videos
Teamwork space
Discussion space
Team site
Team Tasks
Web presentation
Dashboard
Business App
designer
Workflow
Mobile team
management
ERP & CRM
Project
management

27. Melbourne 2018
WORLD HAS CHANGED... A LOT!
Source: https://www.digital-inside.fr

28. Melbourne 2018
Train on key
features

29. Melbourne 2018TRAIN USERTO MASTER OFFICE 365 GROUPS!

30. Melbourne 2018THETRUE NATURE OF OFFICE 365 GROUPS
Office 365 Groups is not a tool, it’s a membership service
#Office365Groups MS Ignite 2016 BRK2033
MS Ignite 2017 BRK2047

31. Melbourne 2018KEY GROUPS SCENARIOS
#Office365Groups MS Ignite 2016 BRK2033
MS Ignite 2017 BRK2047

32. Melbourne 2018
CREATE GROUP ONTHE DESKTOP

33. Melbourne 2018
GROUPS,TEAMS ANDYAMMER ARE CLOSELY
RELATED

34. Melbourne 2018WHAT THEY SEE IN THE BROWSER

35. Melbourne 2018WHAT THEY SEE ON THE DESKTOP

36. Melbourne 2018
BRK2103

37. Melbourne 2018
Office 365 Groups
MICROSOFT 365TEAMWORK:
WHERE TO START A CONVERSATION
Outer LoopInner Loop
Files
Sites
Content
SharePoint
GS09
For brainstorming
and discussions
oriented job
For a production
oriented job

38. Melbourne 2018
TRAIN ON TEAMS
2 main features

39. Melbourne 2018TRAIN TO MASTER STORAGE

40. Melbourne 2018
CHOOSE BETWEEN THE THREE LEVELS
OF STORAGE
And manage
your files by YEARS
Global repository for business
Team work files
My files in Microsoft 365

41. Melbourne 2018BENEFITS OF CLOUD STORAGE FOR END-USERS
▪ Access anywhere, on any device
▪ Data protection against device lost or theft, and
ransomwares
▪ File on-demand syncing
▪ Enable autosave and coedition in Office clients
▪ Enable local synchronization and offline work
▪ Sharing by link
▪ 1 TB (extensible to 5 TB)
▪ 30 days Recycle Bin
Syncing
file
Online-
only files
Locally
available
files
Always
available
files

42. Melbourne 2018
Make them
aware
« No man ever steps in the same river twice,
for it’s not the same river and
he is not the same man. »
Heraclitus

43. Melbourne 2018
INTERNAL AWARENESS, IT’S ALL ABOUT
• Focusing on
➢Why the change?
➢Giving sense
➢Benefits for them to change
• Internal communication
• Success stories
• Testimonies
• Building Champion community
• Making the (internal) buzz
• Organizing (internal) events
• Building an (internal) learning
center

44. Melbourne 2018WHAT IS A MINIMUMVIABLE PRODUCT?

45. Melbourne 2018
MVP WAY OF LIFE!

46. Melbourne 2018FROM IDEATO FEATURE IN OFFICE 365 (SIMPLIFIED)
From Surfing the Office 365 Waves: An Office 365 Roadmap Analysis with Power BI

47. Melbourne 2018RING DIFFUSION FOR OFFICE 365 FEATURES
https://support.office.com/en-us/article/set-up-the-standard-or-targeted-release-options-in-office-365-3b3adfa4-1777-4ff0-b606-fb8732101f47?ui=en-US&rs=en-US&ad=US

48. Melbourne 2018OFFICE DESKTOP IS ALSO A SERVICE NOWADAYS!

49. Melbourne 2018OFFICE 2016 HAS MULTIPLE UPDATE CHANNELS
Channel Update level compared main release
Office insider -4 to -6 weeks
Monthly Channel (targeted) -2 to -4 weeks
Monthly Channel 0 months
Semi-Annual Channel (Targeted) + 2 to 6 months (March and December)
Semi-Annual Channel + 6 to 24 months (January and July)
Overview of update channels for Office 365 ProPlus

50. Melbourne 2018
WHICH CHANNEL AM I IN?
https://www.msoutlook.info/question/office-update-channels

51. Melbourne 2018
HOW TO CHANGE IT?
https://www.msoutlook.info/question/office-update-channels
Office 365 admin / Settings / Services & Add-ins /
Office software download settings

52. Melbourne 2018
NEW UPDATES SCHEMA FOR WINDOWS,
AS A SERVICE

53. Melbourne 2018
WHATTHEY SHOULD UNDERSTAND: OFFICE 365 PYRAMID
Project
Skype
for business
Complexity
level
Microsoft Graph
Office Add-ins
SharePoint Framework
End-users
Developers
Power users
PowerShell
Source : @patricg
Azure AD identities Office 365 groups
Administrators
Base

54. Melbourne 2018
ULTIMATELY THERE ARE ONLY 2 WAYS TO DIGITAL TRANSFORMATION
Operational
efficiency
Customer
relationship

55. Melbourne 2018
IN A LIMITED RESOURCESWORLD
▪ You should choose and focus on a few axes and directions,
➢ First step is to define YOUR roadmap.

56. THANKYOU TO OUR SPONSORS