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ADOPTION MATTERS 
& IT ISN’T EASY… 
“Good, bad or indifferent, if you are not investing in 
new technology, you are going ...
@RHARBRIDGE 
DRIVING ADOPTION 
TAKES TIME… 
Your success is measured by long term user adoption.
@RHARBRIDGE 
DEPLOYMENT 
ALONE ISN’T 
ENOUGH… 
Proper deployment is CRITICAL to success, but it’s not enough on it’s own.
@RHARBRIDGE 
Office Mix 
Office for 
iPad + 1.1 
update 
Windows Azure Active 
Authentication 
Simplified Admin 
Center ex...
THIS IS 
IMPORTANT 
FOR ALL OF 
US… 
The more people use the platform the more value the technology provides.
ACHIEVING 
BETTER 
ADOPTION… 
“What we find is that if you have a goal that is very, 
very far out, and you approach it in...
A Phased Approach to Drive Change Management and Manage Service Updates 
Scenario Spotlight 
(ex: OneDrive for Business) 
...
A Phased Approach to Drive Change Management and Manage Service Updates 
Scenario Spotlight 
(ex: OneDrive for Business) 
...
Store, sync, share securely your content in the cloud and access it from virtually anywhere 
Announce the availability of ...
Store, sync, share securely your content in the cloud and access it from virtually anywhere 
These printable guides contai...
Store, sync, share securely your content in the cloud and access it from virtually anywhere 
Use Policies & Best Practices...
FROM TRIAL TO 
DEPLOYMENT TO 
ADOPTION… 
We have resources from getting started (pilot/trial) to sustained adoption.
http://aka.ms/getfasttrack
@RHARBRIDGE 
LOOKING FOR MORE 
TARGETED ADVICE? 
It can be really hard to find ‘actionable’ ideas or things you can do…
@RHARBRIDGE 
HERE IS A 
COLLECTION OF 
ADDITIONAL 
ADOPTION 
ACTIVITIES… 
Activities are meant to help accelerate, improve...
@RHARBRIDGE 
BRINGING PEOPLE 
TO OFFICE 365… 
20+ Ways of bringing them to Office 365.
@RHARBRIDGE 
LUNCH TAKE OUT 
MENUS & CAFETERIA 
MENU(S)… 
Menu’s from favourite lunch destinations or daily cafeteria menu...
@RHARBRIDGE 
ABILITY TO ORDER 
LUNCH… 
One organization enabled ‘delivery to your desk’ through their portal.
@RHARBRIDGE 
‘PEOPLE ON THE MOVE’: 
PROMOTIONS & NEW 
HIRES… 
Announcements of people who have found a new role in the org...
@RHARBRIDGE 
MILESTONES, 
ANNIVERSARIES & 
YEARS OF 
EMPLOYMENT… 
Something you should do regardless and another connectio...
@RHARBRIDGE 
BIRTH 
ANNOUNCEMENTS… 
To make the portal/Intranet more engaging and personal.
@RHARBRIDGE 
COMPANY & 
EMPLOYEE 
DISCOUNTS… 
Highlight and share the discount offers/opportunities employees have in a po...
@RHARBRIDGE 
EVENT PICTURE 
SHARING… 
Share photos from employee events and create a tagged repository.
@RHARBRIDGE 
FAKE CELEBRITY 
OR HOLIDAY 
PROFILES… 
Mock profiles can be fun and encourage people to search or connect.
@RHARBRIDGE 
REAL 
ORGANIZATION 
PROFILES/USERS… 
Great way to curate, publish, engage or share ‘officially’.
@RHARBRIDGE 
INCORPORATE 
INTO EMPLOYEE 
SIGNATURES… 
In employee signature templates, or via example from leaders through...
@RHARBRIDGE 
INSPIRING 
QUOTES… 
Or add humour by picking common ‘filler words’ used often in your org.
@RHARBRIDGE 
INTERNAL 
ADVERTISEMENTS… 
Ads on the portal, posters, and more stuff from http://www.co-store.com/iw
@RHARBRIDGE 
SCAVENGER 
HUNTS, TRIVIA 
CONTESTS, AND 
COMPETITIONS… 
Planned contests can drive interest and awareness.
@RHARBRIDGE 
WEATHER & 
WORLD CLOCKS/ 
OFFICE LOCATION 
CLOCKS… 
Pops up often as a request and item on portals to help sh...
@RHARBRIDGE 
“FOR CHARITY” 
REWARDING 
CAMPAIGN… 
Based on a measured activity reward a set amount to a charity to encoura...
@RHARBRIDGE 
BRAND KEY 
SHAREPOINT 
SITES WITH 
IDENTITIES… 
So that people can refer to them by name or vanity URLs etc.
@RHARBRIDGE 
SURVEYS, 
POLLS & 
FEEDBACK… 
When you collect information ensure you share the results, actions & result cha...
@RHARBRIDGE 
BAITED 
EMAIL 
HOOKS… 
Purposefully omit certain information to drive readers to sites/systems.
@RHARBRIDGE 
TOP 
SEARCHES & 
FAILED 
SEARCHES… 
Easy to do and useful to publish not just use for tuning/improving search...
@RHARBRIDGE 
REPORT 
USAGE 
PATTERNS… 
Aggregating reports and sending them to leaders can be good to drive visibility.
REMOVE 
ALTERNATIVES 
& MAKE 
MANDATORY… 
Share ideas and 
docs in OneDrive 
Look in Search 
& Delve 
Ask others for 
help...
HELPING 
PEOPLE VALUE 
OFFICE 365… 
10+ ways of helping people discover value in Office 365.
@RHARBRIDGE 
HELP CONNECT & TEACH 
CHAMPIONS… 
45% 
40% 
35% 
30% 
25% 
20% 
15% 
10% 
5% 
0% 
Learning via Co-Workers 
is...
@RHARBRIDGE 
INCORPORATE 
INTO NEW HIRE 
ORIENTATION… 
Not just the intranet/sites but how to use the tools effectively.
@RHARBRIDGE 
INCORPORATE 
INTO ANNUAL 
TRAINING OR 
SKILLS 
VALIDATION… 
Some organizations have mandated one ‘in person’ ...
@RHARBRIDGE 
ANNOUNCE NEW 
FEATURES / 
CAPABILITIES… 
Including ones Microsoft adds for you. Take credit for it – really!
@RHARBRIDGE 
SUCCESS 
STORIES… 
Add an option to submit success stories about how 365 helped. Then highlight.
USE DISCOVER 
SHAREPOINT… 
Quite a lot of thought went into the development of this content…
SharePoint End-Users Study, April 2013 
4 4 6 800 
End Users 
Focus Groups 
(8 people/each) 
IT Pros 
Focus Groups 
(8 peo...
Top Benefits (800+ users) 
QUALITATIVE Importance Rating 
A new and simplified 
user experience 
Store and sync 
your docu...
Top Tasks & Needs Differ by Functions 
Engineering, Research & Development Operations, Manufacturing & Logistics Sales, Ma...
Top Tasks by Departments (detailed) 
Engineering, Research & Development 
Stay on top of things (insights, monitoring) 72%...
Getting Started Use cases by functions 
1. 
HR 
2. 
3. 
4. 
R&D, Production & Operations 
5. 
6. 
Sales & Marketing 
Finan...
TRY LEVERAGING 
DISCOVER 
SHAREPOINT… 
Also consider the Discover SharePoint app!
HOLD A FEW 
YAMJAMS! USE 
#YAMWIN& 
CREATE STARTER 
YAMMER 
GROUPS… 
Create a help group, a yammer ideas group, and more t...
BEST IN CLASS 
SHOWCASES… 
Recognize champions and educate on how others can improve/emulate.
COMMUNITY 
SHOWCASE… 
Recognize communities and educate on how others can improve/emulate.
EMPLOYEE 
SHOWCASE… 
Spotlight an employee in the org and help people connect over shared passions.
SOLUTIONS 
SHOWCASE… 
Build solution summaries for business built solutions or IT ones and share them.
Find a Person/ 
Expert 
PROVIDE USERS 
GUIDANCE ON 
WHAT THEY 
CAN DO… 
Post and discuss a 
topic and/or 
content 
Manage ...
PROVIDE 
GUIDANCE ON 
WHEN TO 
USE… 
This is a starting point; create your guidance based on your technology landscape.
“INVITE ONLY” 
INITIAL SOCIAL 
ROLLOUT… 
Ensuring people have business reasons and that the initial content is valuable.
@RHARBRIDGE 
BUILD PEOPLE 
SOLUTIONS 
FOR OFFICE 
365… 
10+ ideas for simple to complex solutions that provide value in Of...
@RHARBRIDGE 
PROVIDING 
INTERNAL 
CLASSIFIEDS… 
Effective way to re-distribute business/personal assets or services.
@RHARBRIDGE 
ACRONYM 
FINDER & 
WIKI… 
Glossary of terms, acronym wikis, and/or specialized search scenarios.
@RHARBRIDGE 
USABILITY 
TESTING, DIARY 
STUDY, CARD 
SORTING… 
Lots of design, info architecture, and feedback activities ...
@RHARBRIDGE 
BUILD 
COMMUNITIES 
AND USER 
GROUPS… 
Help people connect and sponsor/support sharing practices/ideas.
@RHARBRIDGE 
TRACK TIME 
REPORTING… 
For organizations that manage and track time provide a way of doing it in 365.
@RHARBRIDGE 
FAQS & FAQ 
FINDERS… 
Consistently employ FAQs for new policies, processes, technologies, and more.
@RHARBRIDGE 
VANITY URLS… 
Enable site owners to create simple and quick URLs to get to their sites.
@RHARBRIDGE 
PRESENTATIONS 
SEARCH & 
SHOWCASE 
SITE… 
Create a search experience, add ‘highlighted presentations’ w/ abil...
@RHARBRIDGE 
PROVIDE 
CONTENT 
SERVICES 
SUPPORT 
INTERNALLY… 
Whether it’s migrating content, permissions planning, or IA...
@RHARBRIDGE 
BUILD AN 
OFFICE VIDEO 
PORTAL… 
Wait… we did that for you! So all you have to do is start leveraging it!
@RHARBRIDGE 
BI @ COMPANY 
COMMUNITY & 
SERVICES… 
Build a data driven culture, explain the value of power BI & importance...
@RHARBRIDGE
@RHARBRIDGE
http://aka.ms/getfasttrack 
http://success.office.com 
http://aka.ms/officetraining 
http://aka.ms/o365learning 
www.yamme...
http://aka.ms/TryImmersion 
https://deploy.office.com/email-migration-offer 
https://deploy.office.com/deployment-planning...
http://channel9.msdn.com/Events/TechEd/Europe/2014/OFC-B211 
http://channel9.msdn.com/Events/SharePoint-Conference/2014/SP...
Thank You 
Organizers, Sponsors and You for Making this Possible. 
 Twitter: @RHarbridge 
 Blog: http://www.RHarbridge.c...
Over 50 Adoption Activities That Have Helped Organizations Get More Out Of Office 365
Over 50 Adoption Activities That Have Helped Organizations Get More Out Of Office 365
Over 50 Adoption Activities That Have Helped Organizations Get More Out Of Office 365
Over 50 Adoption Activities That Have Helped Organizations Get More Out Of Office 365
Over 50 Adoption Activities That Have Helped Organizations Get More Out Of Office 365
Over 50 Adoption Activities That Have Helped Organizations Get More Out Of Office 365
Over 50 Adoption Activities That Have Helped Organizations Get More Out Of Office 365
Over 50 Adoption Activities That Have Helped Organizations Get More Out Of Office 365
Over 50 Adoption Activities That Have Helped Organizations Get More Out Of Office 365
Over 50 Adoption Activities That Have Helped Organizations Get More Out Of Office 365
Over 50 Adoption Activities That Have Helped Organizations Get More Out Of Office 365
Over 50 Adoption Activities That Have Helped Organizations Get More Out Of Office 365
Over 50 Adoption Activities That Have Helped Organizations Get More Out Of Office 365
Over 50 Adoption Activities That Have Helped Organizations Get More Out Of Office 365
Over 50 Adoption Activities That Have Helped Organizations Get More Out Of Office 365
Over 50 Adoption Activities That Have Helped Organizations Get More Out Of Office 365
Over 50 Adoption Activities That Have Helped Organizations Get More Out Of Office 365
Over 50 Adoption Activities That Have Helped Organizations Get More Out Of Office 365
Over 50 Adoption Activities That Have Helped Organizations Get More Out Of Office 365
Over 50 Adoption Activities That Have Helped Organizations Get More Out Of Office 365
Over 50 Adoption Activities That Have Helped Organizations Get More Out Of Office 365
Over 50 Adoption Activities That Have Helped Organizations Get More Out Of Office 365
Over 50 Adoption Activities That Have Helped Organizations Get More Out Of Office 365
Over 50 Adoption Activities That Have Helped Organizations Get More Out Of Office 365
Over 50 Adoption Activities That Have Helped Organizations Get More Out Of Office 365
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Over 50 Adoption Activities That Have Helped Organizations Get More Out Of Office 365

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​Office 365 provides an incredible amount of value to individual employees, teams, departments and organizations. Much of this value is not realized immediately upon purchase or deployment of Office 365. The value is realized as more and more users understand, adopt and embrace the technology. So how do we drive faster, sustainable and effective adoption?

Join Richard Harbridge as he shares real world experience, advice and activities that other customers are leveraging to get more from Office 365 and drive more meaningful adoption.


Three lessons learned from attending this session:

•Why delivering continuous value from a service requires additional strategy and consideration that may not have been as applicable when you have historically deployed a technology asset.
•Visibility into the challenges other organizations have encountered around adoption and Office 365 and how they overcame those challenges.
•What practical activities (50+) you can leverage to drive greater adoption in your own organization (immediately, overtime, and even by yourself)

Published in: Technology
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Over 50 Adoption Activities That Have Helped Organizations Get More Out Of Office 365

  1. 1. ADOPTION MATTERS & IT ISN’T EASY… “Good, bad or indifferent, if you are not investing in new technology, you are going to be left behind.” - Philip Green
  2. 2. @RHARBRIDGE DRIVING ADOPTION TAKES TIME… Your success is measured by long term user adoption.
  3. 3. @RHARBRIDGE DEPLOYMENT ALONE ISN’T ENOUGH… Proper deployment is CRITICAL to success, but it’s not enough on it’s own.
  4. 4. @RHARBRIDGE Office Mix Office for iPad + 1.1 update Windows Azure Active Authentication Simplified Admin Center experience The New Office New Partner Admin Center Office 365 Adapter Multi-factor authentication Office 365 SSO with SAML 2.0 Identity Providers Updated Lync mobile clients Embedded Images OWA Policy Tips Service Pack 1 for Office 365 ProPlus SAP and Power BI and Power Query support Lync Online Integrated Reporting Office Online real-time co-authoring DirSync Scoping and Filtering Exchange Online Inactive Mailboxes PDF support for SharePoint Online OneNote for Mac, Android, iPhone, and iPad updates Office 365 operated by 21Vianet Admin App for iOS, Android, and WP OWA Calendar Search OneDrive for Business Storage increase Power Map for Excel SharePoint Newsfeed App for Windows 8 Office Mobile for iPhone & Android phones Lync meeting scheduling from OWA Rights Management Services OneNote for iPad Exchange Online Address Book Policies Message Center EXO: 50 GB Mailboxes Exchange group naming policy OWA for iPhone & OWA for iPad New SharePoint Workflows Simplified Yammer login Office Lens Power Map GA for all Excel 2013 users OneDrive for Business Improvements 90 Day message trace OneDrive for Business Sync for Windows Lync Online Remote PowerShell Lync mobile client updates Office 365 Switch Plans OneNote for iPhone and Android phones Azure AD Password Sync Lync and SharePoint Service Reporting Connecting Skype & Lync OneDrive for Business apps for Windows 8 & iOS People View in OWA 1 TB for OneDrive for Business Office 365 Developer APIs S/MIME Encryption Project Lite released CLOUD SERVICES ARE IN CONSTANT MOTION… So the work of driving meaningful adoption never ends.
  5. 5. THIS IS IMPORTANT FOR ALL OF US… The more people use the platform the more value the technology provides.
  6. 6. ACHIEVING BETTER ADOPTION… “What we find is that if you have a goal that is very, very far out, and you approach it in little steps, you start to get there faster.” - Mae Jemison
  7. 7. A Phased Approach to Drive Change Management and Manage Service Updates Scenario Spotlight (ex: OneDrive for Business) Dec Jan Feb March April May June July Buzz Day Buzz Day Buzz Day Buzz Day Roll-Out Buzz Day Onboarding Phase Run State Launch Day Scenario Spotlight Buzz Day Follow those steps for each Phase. Measure Results, Adapt and Iterate.
  8. 8. A Phased Approach to Drive Change Management and Manage Service Updates Scenario Spotlight (ex: OneDrive for Business) Dec Jan Feb March April May June July Buzz Day Buzz Day Buzz Day Buzz Day Roll-Out Buzz Day Onboarding Phase Run State Launch Day Scenario Spotlight Buzz Day Follow those steps for each Phase. Measure Results, Adapt and Iterate.
  9. 9. Store, sync, share securely your content in the cloud and access it from virtually anywhere Announce the availability of OneDrive for Business to your employees and the top benefits for them with these customizable email templates. Raise awareness about the new feature using posters in the hallways, elevators, kitchen and cafeteria. http://aka.ms/o365kit http://aka.ms/o365kit
  10. 10. Store, sync, share securely your content in the cloud and access it from virtually anywhere These printable guides contain useful tips, shortcuts, and screenshots to help people find their way around Office 365. http://aka.ms/odfblearningcard The Getting Started Videos will introduce people to the key concepts and benefits of OneDrive for Business. http://aka.ms/odfblearningcard
  11. 11. Store, sync, share securely your content in the cloud and access it from virtually anywhere Use Policies & Best Practices Templates to educate people on the tools available, and how to take the most out of them. Leverage this guide to help get your Help Desk ready to troubleshoot Office 365 users. http://aka.ms/o365kit http://aka.ms/o365kit
  12. 12. FROM TRIAL TO DEPLOYMENT TO ADOPTION… We have resources from getting started (pilot/trial) to sustained adoption.
  13. 13. http://aka.ms/getfasttrack
  14. 14. @RHARBRIDGE LOOKING FOR MORE TARGETED ADVICE? It can be really hard to find ‘actionable’ ideas or things you can do…
  15. 15. @RHARBRIDGE HERE IS A COLLECTION OF ADDITIONAL ADOPTION ACTIVITIES… Activities are meant to help accelerate, improve, or compliment your adoption plan.
  16. 16. @RHARBRIDGE BRINGING PEOPLE TO OFFICE 365… 20+ Ways of bringing them to Office 365.
  17. 17. @RHARBRIDGE LUNCH TAKE OUT MENUS & CAFETERIA MENU(S)… Menu’s from favourite lunch destinations or daily cafeteria menus bring people in.
  18. 18. @RHARBRIDGE ABILITY TO ORDER LUNCH… One organization enabled ‘delivery to your desk’ through their portal.
  19. 19. @RHARBRIDGE ‘PEOPLE ON THE MOVE’: PROMOTIONS & NEW HIRES… Announcements of people who have found a new role in the organization.
  20. 20. @RHARBRIDGE MILESTONES, ANNIVERSARIES & YEARS OF EMPLOYMENT… Something you should do regardless and another connection back to the portal.
  21. 21. @RHARBRIDGE BIRTH ANNOUNCEMENTS… To make the portal/Intranet more engaging and personal.
  22. 22. @RHARBRIDGE COMPANY & EMPLOYEE DISCOUNTS… Highlight and share the discount offers/opportunities employees have in a portal.
  23. 23. @RHARBRIDGE EVENT PICTURE SHARING… Share photos from employee events and create a tagged repository.
  24. 24. @RHARBRIDGE FAKE CELEBRITY OR HOLIDAY PROFILES… Mock profiles can be fun and encourage people to search or connect.
  25. 25. @RHARBRIDGE REAL ORGANIZATION PROFILES/USERS… Great way to curate, publish, engage or share ‘officially’.
  26. 26. @RHARBRIDGE INCORPORATE INTO EMPLOYEE SIGNATURES… In employee signature templates, or via example from leaders throughout the org.
  27. 27. @RHARBRIDGE INSPIRING QUOTES… Or add humour by picking common ‘filler words’ used often in your org.
  28. 28. @RHARBRIDGE INTERNAL ADVERTISEMENTS… Ads on the portal, posters, and more stuff from http://www.co-store.com/iw
  29. 29. @RHARBRIDGE SCAVENGER HUNTS, TRIVIA CONTESTS, AND COMPETITIONS… Planned contests can drive interest and awareness.
  30. 30. @RHARBRIDGE WEATHER & WORLD CLOCKS/ OFFICE LOCATION CLOCKS… Pops up often as a request and item on portals to help share ‘at a glance’.
  31. 31. @RHARBRIDGE “FOR CHARITY” REWARDING CAMPAIGN… Based on a measured activity reward a set amount to a charity to encourage use.
  32. 32. @RHARBRIDGE BRAND KEY SHAREPOINT SITES WITH IDENTITIES… So that people can refer to them by name or vanity URLs etc.
  33. 33. @RHARBRIDGE SURVEYS, POLLS & FEEDBACK… When you collect information ensure you share the results, actions & result changes.
  34. 34. @RHARBRIDGE BAITED EMAIL HOOKS… Purposefully omit certain information to drive readers to sites/systems.
  35. 35. @RHARBRIDGE TOP SEARCHES & FAILED SEARCHES… Easy to do and useful to publish not just use for tuning/improving search.
  36. 36. @RHARBRIDGE REPORT USAGE PATTERNS… Aggregating reports and sending them to leaders can be good to drive visibility.
  37. 37. REMOVE ALTERNATIVES & MAKE MANDATORY… Share ideas and docs in OneDrive Look in Search & Delve Ask others for help via Lync Kick email butt with Exchange Be proud; you rock superstar It’s never the nicest option, but from leadership down can be effective.
  38. 38. HELPING PEOPLE VALUE OFFICE 365… 10+ ways of helping people discover value in Office 365.
  39. 39. @RHARBRIDGE HELP CONNECT & TEACH CHAMPIONS… 45% 40% 35% 30% 25% 20% 15% 10% 5% 0% Learning via Co-Workers is among the most effective and most used methods Percent Using Learning Method vs. Helpfulness Self-learning is largely ineffective, but currently part of learning process for many These methods are under-utilized (low usage, but have high effectiveness) 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50% 55% Learning via Co-Workers is among the most effective and most used methods.
  40. 40. @RHARBRIDGE INCORPORATE INTO NEW HIRE ORIENTATION… Not just the intranet/sites but how to use the tools effectively.
  41. 41. @RHARBRIDGE INCORPORATE INTO ANNUAL TRAINING OR SKILLS VALIDATION… Some organizations have mandated one ‘in person’ class by a set date.
  42. 42. @RHARBRIDGE ANNOUNCE NEW FEATURES / CAPABILITIES… Including ones Microsoft adds for you. Take credit for it – really!
  43. 43. @RHARBRIDGE SUCCESS STORIES… Add an option to submit success stories about how 365 helped. Then highlight.
  44. 44. USE DISCOVER SHAREPOINT… Quite a lot of thought went into the development of this content…
  45. 45. SharePoint End-Users Study, April 2013 4 4 6 800 End Users Focus Groups (8 people/each) IT Pros Focus Groups (8 people/each) IT Pros IDIs (1:1) Online Survey (users)
  46. 46. Top Benefits (800+ users) QUALITATIVE Importance Rating A new and simplified user experience Store and sync your documents Keep projects Organize and keep on track Share your stuff teams in sync Find what you need Find the right people Access your stuff from anywhere 225 200 175 150 125 0% 10% 20% 30% 40% 50% 60% QUANTITATIVE Appeal Rating
  47. 47. Top Tasks & Needs Differ by Functions Engineering, Research & Development Operations, Manufacturing & Logistics Sales, Marketing, PR & Communications Share best practices across geographies HR & Legal Services Accounting, Finance & Procurement Administration Gather & process forms from employees Improve and monitor business processes Pull data and build financial reports Align Sales and Marketing teams Organize teams and manage calendars
  48. 48. Top Tasks by Departments (detailed) Engineering, Research & Development Stay on top of things (insights, monitoring) 72% Meet your deadlines and stay on your timelines 68% Share best practices across geographies 47% Improve and monitor business processes 45% Organize teams, and manage calendars and training assignments 31% Operations, Manufacturing & Logistics Meet your deadlines and stay on your timelines 41% Stay on top of things 40% Improve and monitor business processes 37% Store, sync and share your documents 36% Find and organize your stuff in one place 33% Sales, Marketing, PR & Communications Access your stuff from anywhere 48% Align your company's Sales and Marketing teams 38% Hit your quotas and efficiently manage your forecasts 32% Manage and respond to leads 32% Review and publish external communications on-time 31% Administration, HR & Legal Services Ensure consistency and uniformity 44% Organize teams, and manage calendars and training assignments 40% Store, sync and share your documents 30% Gather data and process forms from employees 29% Keep your projects on track 25% Accounting, Finance & Procurement Pull data and build financial reports 43% Manage budgeting and forecasting 35% Scan documents and securely store digital assets 31% Manipulate data and share your insights, all from one place 29% Share your stuff, knowledge, and expertise 25% Other Departments Ensure consistency and uniformity 46% Share your stuff, knowledge, and expertise 46% Organize teams, and manage calendars and training assignments 45% Store, sync and share your documents 45% Keep your projects on track 44%
  49. 49. Getting Started Use cases by functions 1. HR 2. 3. 4. R&D, Production & Operations 5. 6. Sales & Marketing Finance & Accounting Legal Information Technology Resulting Proposed Scenarios
  50. 50. TRY LEVERAGING DISCOVER SHAREPOINT… Also consider the Discover SharePoint app!
  51. 51. HOLD A FEW YAMJAMS! USE #YAMWIN& CREATE STARTER YAMMER GROUPS… Create a help group, a yammer ideas group, and more to drive engagement.
  52. 52. BEST IN CLASS SHOWCASES… Recognize champions and educate on how others can improve/emulate.
  53. 53. COMMUNITY SHOWCASE… Recognize communities and educate on how others can improve/emulate.
  54. 54. EMPLOYEE SHOWCASE… Spotlight an employee in the org and help people connect over shared passions.
  55. 55. SOLUTIONS SHOWCASE… Build solution summaries for business built solutions or IT ones and share them.
  56. 56. Find a Person/ Expert PROVIDE USERS GUIDANCE ON WHAT THEY CAN DO… Post and discuss a topic and/or content Manage a meeting or event Ask/ answer a question Make an announcement Find a Document Produce/manage content Send/exchange information/ documents Tag content Poll/survey a group ? of people Rate or otherwise infer sentiment (e.g. “Like”) Establish relationships with people, information and sites Form serendipitous connections via affinity-based relationships View activities across team, community, or network Post/view/comment on content and media View profile, manage profile Make it simple and easy to understand all the things they can do today…
  57. 57. PROVIDE GUIDANCE ON WHEN TO USE… This is a starting point; create your guidance based on your technology landscape.
  58. 58. “INVITE ONLY” INITIAL SOCIAL ROLLOUT… Ensuring people have business reasons and that the initial content is valuable.
  59. 59. @RHARBRIDGE BUILD PEOPLE SOLUTIONS FOR OFFICE 365… 10+ ideas for simple to complex solutions that provide value in Office 365.
  60. 60. @RHARBRIDGE PROVIDING INTERNAL CLASSIFIEDS… Effective way to re-distribute business/personal assets or services.
  61. 61. @RHARBRIDGE ACRONYM FINDER & WIKI… Glossary of terms, acronym wikis, and/or specialized search scenarios.
  62. 62. @RHARBRIDGE USABILITY TESTING, DIARY STUDY, CARD SORTING… Lots of design, info architecture, and feedback activities can improve adoption.
  63. 63. @RHARBRIDGE BUILD COMMUNITIES AND USER GROUPS… Help people connect and sponsor/support sharing practices/ideas.
  64. 64. @RHARBRIDGE TRACK TIME REPORTING… For organizations that manage and track time provide a way of doing it in 365.
  65. 65. @RHARBRIDGE FAQS & FAQ FINDERS… Consistently employ FAQs for new policies, processes, technologies, and more.
  66. 66. @RHARBRIDGE VANITY URLS… Enable site owners to create simple and quick URLs to get to their sites.
  67. 67. @RHARBRIDGE PRESENTATIONS SEARCH & SHOWCASE SITE… Create a search experience, add ‘highlighted presentations’ w/ ability to submit.
  68. 68. @RHARBRIDGE PROVIDE CONTENT SERVICES SUPPORT INTERNALLY… Whether it’s migrating content, permissions planning, or IA planning support.
  69. 69. @RHARBRIDGE BUILD AN OFFICE VIDEO PORTAL… Wait… we did that for you! So all you have to do is start leveraging it!
  70. 70. @RHARBRIDGE BI @ COMPANY COMMUNITY & SERVICES… Build a data driven culture, explain the value of power BI & importance to company.
  71. 71. @RHARBRIDGE
  72. 72. @RHARBRIDGE
  73. 73. http://aka.ms/getfasttrack http://success.office.com http://aka.ms/officetraining http://aka.ms/o365learning www.yammer.com/itpronetwork http://aka.ms/lyncrask https://about.yammer.com/success/ http://www.co-store.com/iw http://www.discoversharepoint.com/ http://aka.ms/dspapp https://onramp.office365.com/onramp/ http://office.com/roadmap http://www.rharbridge.com/?page_id=565
  74. 74. http://aka.ms/TryImmersion https://deploy.office.com/email-migration-offer https://deploy.office.com/deployment-planning-services https://www.microsoft.com/learning/en-us/ software-assurance-benefits.aspx https://deploy.office.com/onboarding-center
  75. 75. http://channel9.msdn.com/Events/TechEd/Europe/2014/OFC-B211 http://channel9.msdn.com/Events/SharePoint-Conference/2014/SPC100
  76. 76. Thank You Organizers, Sponsors and You for Making this Possible.  Twitter: @RHarbridge  Blog: http://www.RHarbridge.com  Email: Richard@RHarbridge.com  Resources: 100+ SharePoint Presentations at.. SlideShare.net/RHarbridge User Adoption Activity Listing.. RHarbridge.com/?page_id=565 Sign Up For Yammer at.. about.Yammer.com Office 365 Success Center.. Success.Office.com #CTSPUG @RHarbridge

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