The document discusses cost-saving strategies related to desktop management, addressing issues such as device procurement, support, and network costs. It highlights constraints in managing device inventory, security, and software licensing while suggesting areas for potential savings through various approaches like thin clients and shared services. The focus is on achieving a business-case driven investment model to enhance efficiency and reduce expenses.

1. Savings on the desktop –
an interactive session
For more information go to:
http://www.socitmconsulting.co.uk/story/reducing-cost-desktop
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2. Savings on the Desktop
• This Workshop
– What are the issues?
– Where can cost be removed?
– Some things to think about
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3. Savings on the Desktop
• Where do the costs arise?
– Network
– Support
– Procurement
– etc
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4. Constraints
Managing an inventory of devices
– Refresh cycles
– Power users: GIS mapping admin; CAD
• may need extra memory; chip-speed etc.
– Netbooks; tablets; iPAD
– Ruggedised devices
– Smartphones – blackberries, windows mobile, iPhones
etc.
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5. Constraints
• Keeping devices and connections secure
• Keeping patches deployed in a timely manner
• Ensuring that appropriate applications are easily deployed,
authorised and updated
• Ensuring that any data accessed by / held on the device is
secure
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6. Constraints
• Validating information transferred from devices to the
corporate WAN, e.g. photos
• Ensuring that lost devices do not pose a security risk and be
readily wiped
• Easily identifying devices to which a patch or upgrade (e.g. to
a business application) need to be deployed
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7. Constraints
• “Connection Context”
– deployment of applications
– full application functionality when directly connected to the
corporate WAN
– slightly lower availability through secure VPN
– minimum functionality when using and Internet café
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8. Constraints
• Ensuring that all software is properly licensed
• Managing applications which are deployed to a few or to
occasional users, e.g. Project mgmt, and drawing software
• Ensuring that relationships between projects are managed,
e.g. where an application also requires a license for a
database product
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9. Group-work
1. Thin client
2. Operating systems
3. Procurement
4. Service desk management
a. where are the savings to be found?
b. what size are the savings (£s)
c. barriers to making it happen
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10. Thin client Operating systems Procurement
equipment cost old/variant OSs shared procurement
software costs purchasing by directorates shared services
network infrastructure licensing outsourcing
network management technical requirements licensing
configuration and set-up user requirements/training clarity of requirements
support maintaining old OSs replacement policy
fault/incident management user reluctance to upgrade
security application/OS conflicts
energy costs multiple images
disposal new kit, old OS and apps
OPEN SOURCE. . .
Savings on the desktop
Business-case driven savings
What is the invest-to-save model?
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11. Thank you
For more information, contact:
Doug.maclean@socitmconsulting.co.uk
www.socitmconsulting.co.uk