The document discusses driving efficiencies in data center storage through the use of SANscreen software. It notes that typical management tools lack visibility, capacity management, and integration needed to optimize storage. SANscreen provides real-time visibility across multi-vendor environments to help customers extract value through initiatives like capacity management, consolidation, tiering, and cost analysis. Customers report significant cost savings through findings from proof of concept deployments.

1. Tag line, tag line
SANscreen ®
Driving out Costs by
Extending Data Center
Efficiencies to Storage
June 2009

2. Agenda
 The goal
 The need for
efficiencies is now
 Customers extracting
value from SANscreen ®
today
 The usual
management tools are
not good enough
 Quantifying value
© 2009 NetApp.©All rights reserved. rights reserved.
2008 NetApp. All 2

3. The Goal: Let Us Show the Value
You Can Extract from SANscreen ®
Via a demonstration and a 2-3 week POC
 Prove hard dollar savings based on real data
 Prove operational and service quality savings
 Prove technology does what we say it does
© 2008 NetApp. All rights reserved. 3

4. The Need to Drive More Efficiencies
into the Storage Domain Is Now
Applications Servers Network Storage
Mail
Network
SAP
ERP
Network
 You are over spending due to the lack of:
– Visibility
– Proactive capacity management
– Predictable SLA delivery
– Integration with other IT domains
– Control
© 2008 NetApp. All rights reserved. 4

5. Symptoms: Typical Data Center Challenges
Applications Servers Network Storage
Mail
Network
SAP
ERP
Network
Visibility Capacity Management and Utilization
 What do we have, where is it?  How much of what we bought
 Has it changed? are we using?
 How does infrastructure map to  Who’s using and paying for it?
applications?  Do we have to buy more?
Availability Performance
 What is the impact of change?  Where is the bottleneck?
 Do we have redundancy?  Where to optimize and tune?
 Where are the risks?  How do we tier applications?
© 2008 NetApp. All rights reserved. 5

6. Results: Higher Cost and Lower Efficiency
Applications Servers Network Storage
Mail
Network
SAP
ERP
Network
Visibility Capacity Management and Utilization
 What do we have, where is it?  How much of what we bought
 Has it changed? control
Lack of data and are we provisioning
Over using?
 How does infrastructure map to
Higher costs  Who’s using and paying for it?
Unexpected shortages
applications? of service
Lower quality  Do we have CAPEX
Increased to buy more?
Availability Performance
 What is the impact of change?  Where is the bottleneck?
 Unexpected outages  No root cause analysis
 Do we have redundancy?  Where to optimize and tune?
 Uncontrolled downtime  Poor balancing
 Where are the risks?  How do we tier applications?
 Missed SLAs  Increased OPEX
© 2008 NetApp. All rights reserved. 6

7. Customers Are
Extracting Value
Today
© 2009 NetApp. All rights reserved.
2008 7

8. Customers Are Extending Data Center
Efficiencies to Storage
Initiatives How SANscreen Enables and Supports
®
Customers
Capacity  Visibility of what exists, what is being used, what is Wells Fargo Bank, Sony,
Management needed and when Verizon, JPMC, Lowes, Wyeth,
 Reclaim resources, create cost awareness, optimize Citigroup, Nationwide Building
tiers, purchase just in time Society, Vodafone, RBS
Consolidation  Visibility of what exists and what is being used and what McGraw Hill, AOL, RBS,
and Migration can be consolidated JPMC, Target, Guardian Life ,
 Pre-project, in-project, and post-project change logging Cisco
and validation
Tiering  Identify tiering candidates AOL, Deutsche Bank UK,
 Validate tiering does not compromise performance United Health Group
Cost Awareness  Understand cost centers and create accountability CSC, Deutsche Bank, JPMC,
and Chargeback  Enable chargeback through historical and real-time Sony
reports
Performance  Mitigate risk through monitoring, impact analysis, and Logica, Ergo Group, Boeing,
vulnerability detection Affinion Group, AOL
 Understand impact of future change
ITIL and CMDB  Change and configuration logging, infrastructure Caterpillar, Ford, JPMC, CSC
mapped to applications
 Integrated into broader IT systems and processes
Virtualization  Cross-domain (server to storage) visibility reduces risk Wells Fargo Bank, Cisco,
and speeds virtualization JPMC, Sony
 Mitigates impact of “VM sprawl” and maximizes
utilization for VM environments
© 2008 NetApp. All rights reserved. NetApp Confidential - Limited Use 8

9. Combination of Existing
Tools Does Not Provide
Expected Efficiencies
and Cost Relief
© 2009 NetApp. All rights reserved.
2008 9

10. Class of Products Provide Some Value
but Not Enough
Products “Class” Product Examples Pros and Cons
SRM products  EMC ®
 Generally provides device management and file
ControlCenter system utilization information
 HP Storage Essentials
®
 Visibility challenges - SRM tools are rarely deployed
 IBM TPC Suite
® across entire environment and does not provide real-
time visibility
 Symantec ®
CommandCentral™  Deployments can take months or longer
 Doesn’t answer the question around is an application
receiving the right storage service
Device managers  Cisco Device Manager
®
 Provides in-depth, point-in-time information about
 Brocade Fabric ® performance within a specific device
Manager  Doesn’t correlate host, network, storage and
 EMC Symmetrix application into a service view or a global view
Management Console
Spreadsheets  Error prone, not real time, relies on individual to
update, not part of an automated, discipline process
Niche vendors  Akorri Balance Point
®
 Focuses on a specific storage management
 Aptare Capacity ® disciplines, not aligning storage as a service
Manager
© 2008 NetApp. All rights reserved. 10

11. Class of Products Provide Some Value
but Not Enough
Products “Class” Product Examples Pros and Cons
SRM products  EMC  Generally provides device management and file
®
ControlCenter
system utilization information
 HP Storage Essentials
®
 Visibility challenges - SRM tools are rarely deployed
 IBM TPC Suite ® across entire environment and does not provide real-
SANscreen® enablesIT to align storage time visibility with
Symantec resources ®
 Deployments can take months or longer
CommandCentral™
application requirements by providing real-time, multi-vendor, is an application
 Doesn’t answer the question around
receiving the right storage service
multi-protocol service level views of the storage environment,
resulting in lowered costs and increased Providescenter point-in-time information about
Device managers  Cisco Device Manager  data in-depth, efficiencies.
®
 Brocade Fabric ® performance within a specific device
Manager  Doesn’t correlate host, network, storage and
 EMC Symmetrix application into a service view or a global view
Management Console
Spreadsheets  Error prone, not real time, relies on individual to
update, not part of an automated, discipline process
Niche vendors  Akorri Balance Point
®
 Focuses on a specific storage management
 Aptare Capacity ® disciplines, not aligning storage as a service
Manager
© 2008 NetApp. All rights reserved.

12. Did You Know?
 90% of SANscreen customers have some form of SRM product
®
deployed
 Over 50% of SANscreen customers use ECC
 Some of the largest ECC customers in the world are SANscreen
customers
 SANscreen provides business relevant
decision support that device management
tools cannot provide
 SANscreen provides the critical information SANscreen
and helps IT automate the processes
required for key data center initiatives Servers
 SANscreen extends all device
management solutions
Switches
– Aggregates data from across the entire
end-to-end storage environment (VMs,
servers, switches, and storage) EMC® HDS® HP® EMC NetApp®
CLARiiON® Symmetrix® FAS6000
© 2008 NetApp. All rights reserved. 12

13. Quantifying Value
© 2009 NetApp. All rights reserved.
2008 13

14. Let Us Show the Value You
Can Extract from SANscreen ®
Via a demonstration and a 2-3 week POC
 Prove hard dollar savings based on real data
 Prove operational and service quality savings
 Prove technology does what we say it does
© 2008 NetApp. All rights reserved. 14

15. Highlights from POCs
SANscreen®
 Identify
Servers
– TBs of potential orphan or
underutilized storage Switches
– Tier misalignments
– Hosts with potential multi-path EMC® HDS® HP® EMC NetApp®
issues CLARiiON® Symmetrix® FAS6000
– Hosts that are underutilized on the fabric
– SAN violations
– And more…
 Installed in production environments in a
matter of a few days—no host agents required
© 2008 NetApp. All rights reserved.

16. POCs and SANscreen Value
 Large media conglomerate SANscreen®
– Needed to better analyze capacity
consumption and to provide cost accounting Servers
for their chargeback model
– POC findings:
Switches
 $800K CapEx savings – including 70TB of
orphaned storage
 Diversified financial services company EMC® HDS® HP® EMC NetApp®
CLARiiON® Symmetrix® FAS6000
– Needed to accurately forecast consumption
rates of multi-vendor environment
– SANscreen solution ®
 Provided end-to-end monitoring of VMs to storage and capacity management
reports across multi-vendor storage estate
 Leading global Web company
– SANscreen solutions
 Reduced a data center consolidation project time from a 5 month estimate,
to 2 months actual
 Inversed tiering strategy resulting in 25% tier 1 capacity and 75% tier 2 capacity
© 2008 NetApp. All rights reserved. 16

17. From a POC to a Business Justification
and ROI < 12 months…Take the Next Step
Summary CapEx OpEx
Service  CapEx: Hard dollar savings
Quality
– Reclaim unused resources
Capacity $2,076,516 $135,000
Management – Implement proper tiering
Tiering $1,166,200 – Purchase based on
service needs
IT Service $56,888
Delivery
 OpEx: Operational efficiencies
Performance $30,996 $857,413
and Availability – Eliminate manual analysis and
Cost Allocation $17,938 updates
Migrations and $326,000 $765,987 – Performance analysis faster
Consolidations
– Troubleshoot more efficiently
Audit and $20,000
Compliance
 Service quality, risk avoidance
Server $123,000 $45,676
Virtualization – Reduce potential future outages
Annual $3,365,716 $632,498 $1,623,400 – Proactively discover vulnerabilities
Savings
© 2008 NetApp. All rights reserved. 17

18. Tag line, tag line
Thank You
18

19. Backup Slides
© 2009 NetApp. All rights reserved.
2008 19

20. SANscreen Basics
 SANscreen is agentless software that deploys within hours
®
– Delivers value quickly, our competition are agent-based and can take
months (if not years) to deploy
 Supports heterogeneous (multi-vendor, multi-protocol) SAN and NAS
environments
– Provides value across entire storage estate
 Automatically correlates 1,000s of unrelated devices into application-
relevant “service paths”
– VPs and directors care about applications and service levels, not low-
level devices – SANscreen makes storage relevant to the business
 Logs all changes and assesses impact of change against storage
policies
– Reduces risk and lowers cost across entire storage environment
 Unified (all storage) view and reports for capacity, performance,
utilization, change, troubleshooting, policy monitoring, and more…
– Helps customers manage virtually all aspects of their storage business
© 2008 NetApp. All rights reserved. 20

21. SANscreen Products – Visibility Is Key
®
Service VM Application Capacity
Assurance Insight Insight Manager
Discovery ● Correlation ● Service Paths ● Simulation ● Analysis
Service Insight
Product Features
Service • Agentless, heterogeneous discovery, and reporting
Insight • Automated change and configuration management
Service • Verify services delivered match services requested
Assurance • Change modeling and impact assessment
VM Insight • VM to physical host to switch to storage configuration and performance
• Cross domain visibility for VM team and storage team
Application • Performance data (switch and array)
Insight • Identify orphaned underutilized, and tiering candidates
• Troubleshoot and configure for optimal performance
Capacity • Data empowering IT to know what to buy and when
Manager • Manage the provisioning workflow process
© 2008 NetApp. All rights reserved. 21