14 dec vicky sargent
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1. The document discusses a survey of UK councils' use of websites and social media to provide information to the public during periods of adverse weather and service disruptions. 2. It finds that councils have improved at timely information publishing on their websites, and that Twitter is now more commonly used than Facebook for this purpose. 3. Examples of best practices identified include councils that effectively promoted their Twitter accounts from their weather information pages and provided separate Twitter feeds for different service updates.
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14 dec sheenagh reynolds
The document summarizes Martha Lane Fox's review of Directgov and recommendations for improving the government's digital presence. The key recommendations were to: 1) Make Directgov the front end for all online government services to improve user experience. 2) Open government APIs to third parties to make services available anywhere. 3) Centralize online publishing on a single government website. 4) Create a new CEO role overseeing all government digital services and spending. The government welcomed the recommendations and plans to appoint a CEO, simplify Directgov's governance, and work on migrating services and opening APIs.
14 dec fil thurlow
The document summarizes the redesign of Bolsover District Council's website. The old website was difficult to use and not meeting customer needs. The council decided to rebuild the site using open source Joomla CMS. They analyzed users and content, redesigned information architecture, migrated content, tested the new site, and launched in June 2010. Post-launch analytics showed improved customer satisfaction and ROT management. The council aims to continue improving the site through additional features.
14 dec ellen jessett cais presentation
The document discusses the development of a skills framework for web and digital professionals by Socitm. Key points include:
1) Socitm developed the framework through consultation with web professionals and by analyzing existing skills frameworks.
2) The framework includes Socitm-defined skills like web strategy and information architecture, as well as skills adapted from SFIA.
3) Sample skill descriptions are provided at different levels from very junior to senior roles.
4) The framework will be used for Socitm's new accreditation system starting in 2011 to recognize members' skills and support continuous professional development.
Customer Access - Improvement Service
The document summarizes a networking event about building up website take-up. It discusses barriers to maximizing self-service online, changing demographics of web users, whether channel shift is a corporate objective, and lessons for improving websites from user research. Key recommendations are that the design of the entire customer journey is critical, promotion of online services matters, focusing on information in addition to transactions, and corporate commitment to channel shift is essential for success.
Rich Gwyther - Microsoft - A practical approach to realising actual cost savings
Presentation to delegates at the annual conference of Socitm, the public sector IT association, on 11 Octiber 2010.
Richard brandon - MLL Telecom - Delivering shared networks for local authorities
Presentation to delegates at the annual conference of Socitm, the public sector IT association, on 11 October 2010.
Alan Christie - ICS - 20% reduction in print costs and 2m sheets of paper saved
Presentation to delegates at the annual conference of Socitm, the public sector IT association, on 11 October 2010.
Doug Maclean - Socitm Consulting - 10 savings on the desktop
Presentation to delegates at the annual conference of Socitm, the public sector IT association, on 11 October 2010.
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The Digital Journey - A Local Government Perspective
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Rich Gwyther - Microsoft - A practical approach to realising actual cost savings
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Richard brandon - MLL Telecom - Delivering shared networks for local authorities
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Alan Christie - ICS - 20% reduction in print costs and 2m sheets of paper saved
Alan Christie - ICS - 20% reduction in print costs and 2m sheets of paper saved
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Doug Maclean - Socitm Consulting - 10 savings on the desktop
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The original Czech 🇨🇿 version of the presentation can be found here: https://www.slideshare.net/slideshow/hlavni-novinky-souvisejici-s-ccs-tsi-2023-2023-1695/269688092 .
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This slide deck presents DLHT, a concurrent in-memory hashtable. Despite efforts to optimize hashtables, that go as far as sacrificing core functionality, state-of-the-art designs still incur multiple memory accesses per request and block request processing in three cases. First, most hashtables block while waiting for data to be retrieved from memory. Second, open-addressing designs, which represent the current state-of-the-art, either cannot free index slots on deletes or must block all requests to do so. Third, index resizes block every request until all objects are copied to the new index. Defying folklore wisdom, DLHT forgoes open-addressing and adopts a fully-featured and memory-aware closed-addressing design based on bounded cache-line-chaining. This design offers lock-free index operations and deletes that free slots instantly, (2) completes most requests with a single memory access, (3) utilizes software prefetching to hide memory latencies, and (4) employs a novel non-blocking and parallel resizing. In a commodity server and a memory-resident workload, DLHT surpasses 1.6B requests per second and provides 3.5x (12x) the throughput of the state-of-the-art closed-addressing (open-addressing) resizable hashtable on Gets (Deletes).
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14 dec vicky sargent
- 1. Let it snow, let it snow, let it snow..... . …keep calm and carry on-line Vicky Sargent Socitm Insight
- 3. Twitter Gritters © Socitm Ltd ‘ Over the past year, we have observed councils becoming increasingly adept at publishing information in a timely manner. In our survey of council website coverage of local elections, for example, we found that increasing numbers offered a real-time results service that rivalled or bettered that of the traditional media .’
- 5. Increase in web visits January 2010 © Socitm Ltd
- 6. Top by fans on Facebook Feb 2010 © Socitm Ltd Coventry City 10,896 Warrington 694 Belfast City 611 Sunderland City 577 Southwark 432 Darlington BC 427 Torbay 387 Barnet 351 Bracknell Forest 294 Hillingdon 281
- 7. Top Twitter followers & tweets Feb 2010 © Socitm Ltd Newcastle upon Tyne City 2933 (2091) Fenland DC 2473 (227) City of Glasgow 1872 (210) City & County of Swansea 1690 (808) Lambeth 1457 (224) Devon CC 1403 (1065) Lewisham 1398 (483) Southampton City 1313 (985) Leeds City l 1286 (424) Solihull MBC 1151 (569) Sheffield City 1140 (755) Belfast City 1109 (887)
- 8. Services likely to be affected by snow © Socitm Ltd Libraries Refuse and recycling collections Gritting (current state, priority routes, etc) School closures Services for older people (eg meals on wheels, day care centres)
- 11. © Socitm Ltd Kirklees - embedded Twitter
- 13. © Socitm Ltd North Lanarkshire
- 16. © Socitm Ltd Other routes to info……
- 17. © Socitm Ltd Directgov home page
- 18. © Socitm Ltd How do I interpret this?
- 19. © Socitm Ltd
- 20. © Socitm Ltd
- 21. © Socitm Ltd Council websites ‘struggle’ says STV
- 23. Thanks for listening Better connected 2011 out 1 March Vicky Sargent Socitm Insight