Top 9 Reasons Hosted Archiving Makes Cents
                  January 29, 2009
            Nick Mehta & Josh Stageberg


      No Hardware        No Software      No Waiting


                                                       Slide 2
Issues to Consider


                     Save More

                     Get More

                     Worry Less
                                  Slide 3
Top 9 Reasons
        Save more
        2.Cash upfront
        3.Long-term
        4.IT time

        Get more
        •Storage (unlimited)
        •Flexibility to scale
        •Green

        Worry less
        10.About deployment
        11.About infrastructure
        12.About compliance
                                  Slide 4
Issues to Consider


                        Save More
     “In light of the current economy, an increasing number of
    companies are turning to SaaS [email archiving] solutions to
    help them reduce upfront capital expenditures on in-house
   hardware and software deployments, while also lessening the
       system management burden placed on overworked IT
                             resources."

           - Brian Babineau, Enterprise Strategy Group


                                                                   Slide 5
#1: Save More Cash Upfront
    Capital Expenditures (CapEx)
           Upfront cash in cash-constrained world
           Storage hardware ($80,480 for 1000 users)
           Server hardware ($30,000 for 1000 users)
           Software licenses ($25,000 for 1000 users)
           Total year 1 costs ($256,424 for 1000 users)

    Operational Expenditures (OpEx)
           Like financing email archive over years
           No “sunk costs” – pay as you use
           Total year 1 costs ($77,000 for 1000 users)
           Total year 1 savings (70% for 1000 users)
See for yourself through our email archiving SaaS TCO calculator at:
   http://www.liveoffice.com/archiving/TCO/tco_questions.asp
                                                                       Slide 6
#2: Save More Long-Term
    Don’t forget to consider all of the long-term costs of an email archive…

  Category                   Cost            On-Premise Archive      SaaS Archive
Software       Licenses                                           Per user, per month
               Support and upgrades                                    Included
               Implementation                                          Included
               Health checks                                           Included
               Training                                                Included
Hardware       Servers                                                 Included
               Primary storage                                         Included
               DR storage                                              Included
               DR bandwidth                                            Included
               Maintenance                                             Included
               Power, space, cooling, etc.                             Included
IT Personnel   IT staff to manage                                      Included
                                                                                    Slide 7
#2: Save More Long-Term




S o urc e : LiveOffice TCO Calculator (Novem 2008)
                                            ber
Cost savings reflect three-year savings assum com
                                              ing  pliance, e-discovery
and disaster-recovery options selected.

                                                                     Slide 8
#3: Save More IT Time

  Step      The On-Premise Way     The SaaS Way


  Setup       Weeks or Months           Days


                Performance
 Ongoing          Growth            Automated
                 Upgrades

                                   One throat to
 Response     Your team juggling
                                   choke (Built-in
   Time      amongst other tasks
                                       SLAs)
                                                     Slide 9
Issues to Consider




                     Get More


                                Slide 10
#4: Get More Storage (Unlimited)
        How Big Will Your Archive Get?
    On-Premise Storage                SaaS Storage
   Exploding inboxes            Unlimited email volume
   Exploding attachments        Unlimited email size
   Exploding retention          Unlimited retention
   Forklift upgrades            Transparent upgrades
   Forklift migrations          Transparent migrations



          No Hardware       No Software       No Waiting


                                                           Slide 11
#5: Get More Flexibility to Scale
                    Don’t Let Your Infrastructure
                     Slow Down Your Business
  Business Event                   On-Premise Archive                SaaS Archive
E-Discovery case for         Huge fixed costs for archive        + per-user, per-month
few custodians                   Months to deploy                    Days to deploy
Acquire new                  Huge fixed costs to upgrade         + per-user, per-month
company                         Months to upgrade                    Days to deploy
Divest a division                 Huge sunk costs unused         -per-user, per-month
                                     Months to divest               Days to deploy
Add new employees            Huge fixed costs to upgrade         + per-user, per-month
                                Months to upgrade                    Days to deploy
Downsize                          Huge sunk costs unused         -per-user, per-month
employees                          Months to downsize               Days to deploy

                    No Hardware                    No Software           No Waiting


                                                                                         Slide 12
#6: Get More Green

Save on energy costs
   Servers, storage, disaster recovery
   Costs are rising rapidly and are unpredictable
Leverage our green infrastructure
   Latest, most power-efficient hardware
   Virtualization and consolidation
Improve your image
   Improved brand awareness in marketplace
   Better employee morale in the office



                                                     Slide 13
Issues to Consider




                     Worry Less



                                  Slide 14
#7: Worry Less About Deployment

    On-Premise Archives                 SaaS Archives
   Buy hardware, software             We take care of it
   Complex sizing
   Train IT administrators
   Provision storage
   Provision servers
   Provision databases
   Setup backup / DR
   Setup monitoring
          No Hardware         No Software         No Waiting


                                                               Slide 15
#8: Worry Less About Infrastructure
                                   Guaranteed SLA




     Primary Site                                               Disaster Recovery Site




    Security in Transit               Security at Rest         Always-on Availability
 TLS encryption or VPN          Geographically dispersed    Load-balanced & replicated
 SSL authentication             SAS-70 type II compliant    Best-in-class storage
 Spam & virus protection        Tier-4 data centers         Tier-1 networks

                  No Hardware                 No Software            No Waiting


                                                                                      Slide 16
#9: Worry Less About Compliance
                                               Attestation Letters & Contracts
                                                Letter of Representation
                                                Letter of Undertaking
                                                Other relevant certifications


Compliance Manual
 Review existing language
 Recommend best practices                                        Data Request Fulfillment
 Provide new policy language                                      Conduct advanced searches
                                                                   Perform self-fulfillment in office
                                                                   Request data from provider




                                                           Proof of Supervision
                                                            Customize word and phrase lexicon
  Phone Support                                             Utilize flexible compliance workflow tools
   Access compliance services anytime                      Generate management reports
   Direct regulators to Compliance Services



                                                                                                    Slide 17
The Value of SaaS




                    Slide 18
Why LiveOffice?
    The leading provider of cloud email archiving solutions

  Who We Are                  What We Do              Who We Serve

  $22 MM in revenue          Archiving               200+ TB archived data
  Founded in 1998            Compliance              15K successful audits
  Experienced team           Discovery               99% client retention
  100+ employees             Continuity              Fortune 100 clients
  Profitable                 Hosting                 7,500 clients




               No Hardware              No Software         No Waiting


                                                                          Slide 19
LiveOffice Difference

  Step into the
     Cloud
                         Continuity         Archiving         Hosting


    Trust a                                             8,500+ Clients
    Proven
    Leader

   Worry Less                 Unlimited Storage, Guaranteed
    with Our                  Deployed in 5 Days, Guaranteed
   Guarantees                  99.99% Uptime, Guaranteed

           No Hardware                No Software          No Waiting


                                                                         Slide 20
Q&A
               Regulatory Requirements
                Recent Enforcementa
                              Trust Actions                 Worry Less
 Step into the  Applicable Regulations
                              Proven                         with our
    Cloud       Electronic Storage Media
                                    Leader                  Guarantees



           Nic k Me hta                      Jo s h S tag e be rg
               CEO                         S r. S ys te ms Eng ine e r
       nic k@live o ffic e .c o m         jo s hua@live o ffic e .c o m




          No Hardware                 No Software               No Waiting


                                                                             Slide 21

LiveOffice Email Archiving Makes Cents

  • 2.
    Top 9 ReasonsHosted Archiving Makes Cents January 29, 2009 Nick Mehta & Josh Stageberg No Hardware No Software No Waiting Slide 2
  • 3.
    Issues to Consider Save More Get More Worry Less Slide 3
  • 4.
    Top 9 Reasons Save more 2.Cash upfront 3.Long-term 4.IT time Get more •Storage (unlimited) •Flexibility to scale •Green Worry less 10.About deployment 11.About infrastructure 12.About compliance Slide 4
  • 5.
    Issues to Consider Save More “In light of the current economy, an increasing number of companies are turning to SaaS [email archiving] solutions to help them reduce upfront capital expenditures on in-house hardware and software deployments, while also lessening the system management burden placed on overworked IT resources." - Brian Babineau, Enterprise Strategy Group Slide 5
  • 6.
    #1: Save MoreCash Upfront Capital Expenditures (CapEx)  Upfront cash in cash-constrained world  Storage hardware ($80,480 for 1000 users)  Server hardware ($30,000 for 1000 users)  Software licenses ($25,000 for 1000 users)  Total year 1 costs ($256,424 for 1000 users) Operational Expenditures (OpEx)  Like financing email archive over years  No “sunk costs” – pay as you use  Total year 1 costs ($77,000 for 1000 users)  Total year 1 savings (70% for 1000 users) See for yourself through our email archiving SaaS TCO calculator at: http://www.liveoffice.com/archiving/TCO/tco_questions.asp Slide 6
  • 7.
    #2: Save MoreLong-Term Don’t forget to consider all of the long-term costs of an email archive… Category Cost On-Premise Archive SaaS Archive Software Licenses Per user, per month Support and upgrades Included Implementation Included Health checks Included Training Included Hardware Servers Included Primary storage Included DR storage Included DR bandwidth Included Maintenance Included Power, space, cooling, etc. Included IT Personnel IT staff to manage Included Slide 7
  • 8.
    #2: Save MoreLong-Term S o urc e : LiveOffice TCO Calculator (Novem 2008) ber Cost savings reflect three-year savings assum com ing pliance, e-discovery and disaster-recovery options selected. Slide 8
  • 9.
    #3: Save MoreIT Time Step The On-Premise Way The SaaS Way Setup Weeks or Months Days Performance Ongoing Growth Automated Upgrades One throat to Response Your team juggling choke (Built-in Time amongst other tasks SLAs) Slide 9
  • 10.
    Issues to Consider Get More Slide 10
  • 11.
    #4: Get MoreStorage (Unlimited) How Big Will Your Archive Get? On-Premise Storage SaaS Storage  Exploding inboxes  Unlimited email volume  Exploding attachments  Unlimited email size  Exploding retention  Unlimited retention  Forklift upgrades  Transparent upgrades  Forklift migrations  Transparent migrations No Hardware No Software No Waiting Slide 11
  • 12.
    #5: Get MoreFlexibility to Scale Don’t Let Your Infrastructure Slow Down Your Business Business Event On-Premise Archive SaaS Archive E-Discovery case for Huge fixed costs for archive + per-user, per-month few custodians Months to deploy Days to deploy Acquire new Huge fixed costs to upgrade + per-user, per-month company Months to upgrade Days to deploy Divest a division Huge sunk costs unused -per-user, per-month Months to divest Days to deploy Add new employees Huge fixed costs to upgrade + per-user, per-month Months to upgrade Days to deploy Downsize Huge sunk costs unused -per-user, per-month employees Months to downsize Days to deploy No Hardware No Software No Waiting Slide 12
  • 13.
    #6: Get MoreGreen Save on energy costs  Servers, storage, disaster recovery  Costs are rising rapidly and are unpredictable Leverage our green infrastructure  Latest, most power-efficient hardware  Virtualization and consolidation Improve your image  Improved brand awareness in marketplace  Better employee morale in the office Slide 13
  • 14.
    Issues to Consider Worry Less Slide 14
  • 15.
    #7: Worry LessAbout Deployment On-Premise Archives SaaS Archives  Buy hardware, software We take care of it  Complex sizing  Train IT administrators  Provision storage  Provision servers  Provision databases  Setup backup / DR  Setup monitoring No Hardware No Software No Waiting Slide 15
  • 16.
    #8: Worry LessAbout Infrastructure Guaranteed SLA Primary Site Disaster Recovery Site Security in Transit Security at Rest Always-on Availability  TLS encryption or VPN  Geographically dispersed  Load-balanced & replicated  SSL authentication  SAS-70 type II compliant  Best-in-class storage  Spam & virus protection  Tier-4 data centers  Tier-1 networks No Hardware No Software No Waiting Slide 16
  • 17.
    #9: Worry LessAbout Compliance Attestation Letters & Contracts  Letter of Representation  Letter of Undertaking  Other relevant certifications Compliance Manual  Review existing language  Recommend best practices Data Request Fulfillment  Provide new policy language  Conduct advanced searches  Perform self-fulfillment in office  Request data from provider Proof of Supervision  Customize word and phrase lexicon Phone Support  Utilize flexible compliance workflow tools  Access compliance services anytime  Generate management reports  Direct regulators to Compliance Services Slide 17
  • 18.
    The Value ofSaaS Slide 18
  • 19.
    Why LiveOffice? The leading provider of cloud email archiving solutions Who We Are What We Do Who We Serve  $22 MM in revenue  Archiving  200+ TB archived data  Founded in 1998  Compliance  15K successful audits  Experienced team  Discovery  99% client retention  100+ employees  Continuity  Fortune 100 clients  Profitable  Hosting  7,500 clients No Hardware No Software No Waiting Slide 19
  • 20.
    LiveOffice Difference Step into the Cloud Continuity Archiving Hosting Trust a 8,500+ Clients Proven Leader Worry Less Unlimited Storage, Guaranteed with Our Deployed in 5 Days, Guaranteed Guarantees 99.99% Uptime, Guaranteed No Hardware No Software No Waiting Slide 20
  • 21.
    Q&A Regulatory Requirements  Recent Enforcementa Trust Actions Worry Less Step into the  Applicable Regulations Proven with our Cloud  Electronic Storage Media Leader Guarantees Nic k Me hta Jo s h S tag e be rg CEO S r. S ys te ms Eng ine e r nic k@live o ffic e .c o m jo s hua@live o ffic e .c o m No Hardware No Software No Waiting Slide 21