Presentation to delegates at the annual conference of Socitm, the public sector IT association, on 11 October 2010.

1. Delivering Shared Networks for Local Authorities
Richard Brandon, Head of Strategy
MLL Telecom

2. Who are MLL Telecom?
Specialists in Public Sector networks
A Licensed Network Operator
A BT Openreach service integrator
Inside some of the UK’s largest networks
UK-wide radio spectrum

3. Customer Experience
Telecoms Local Healthcare Blue Light
Authorities &
Schools
Higher Education

4. What our customers say
"This project has delivered on all counts. We've improved
school internet and computer technology and we're making it
easier and cheaper for residents to contact us.”
Councillor Bob Tidy, lead member for e-government at East
Sussex CC
“Manchester Fire and Rescue Service has been working with MLL since the 1990's and we
have always received exemplary service from them. I would highly recommend MLL
Telecom to any other blue light service, or in fact anyone at all looking for a reliable
network provider.”
Graham Settle , C3 Systems Manager, Greater Manchester Fire and Rescue Service
“MLL has proved a valuable partner in delivering hard to reach
connections to enable BT to deliver a great service at a price
which is competitive for our customers”.
John Miller, BT Head of Complex Networks

5. Why Share Networks?
What is the business case?

6. A shared network is an infrastructure for the community
Councils
Schools
Libraries
Healthcare
Police
Fire and Rescue
Further Education
Third sector (charity workers)
The digitally excluded

7. Value for money
A shared network saves cost… so the business case should
stack up on its own.
But it will also…
be a necessary platform for other shared services and systems
encourage flexible use of property
enable joined-up government, processes and intelligence across
organisations

8. A Platform for Learning Skills
Allows effective operation of Learning Platforms
Supports personalised Learning
Students move from consumers to collaborators
Enables pupil, teacher and parent innovation
Enables flexible use of facilities such as for adult
education
… increased bandwidth, and broadband in particular, has had a
significant impact on the quality and range of work that schools can
undertake…
Ofsted’s report ICT in Schools 2004

9. A Platform for Digital Inclusion
A shared community network can pass closer to
broadband ‘notspots’ than a commercial network
WiMax, WiFi or cable can cover the last mile
– Caveat – highly topology dependent
Funding potentially available from BDUK
(Broadband Delivery UK)
“Broadband is the most critical issue facing small businesses today.”
Federation of Small Businesses

10. A Platform for a Healthy Community
Digital Inclusion
– Access for the socially disadvantaged
Integrated services
– Processes, Data, Applications
Care closer to home
– Common access for Social worker, health worker, mental health
worker…
Enables ‘Social Capital’
– Connects local people to deliver collaborative solutions

11. Technology Challenges
Why so hard?

12. Shared Networks - the options
Council Health
Police
Private ‘Private
Trust
Network Shared
Network’
School
School
Public
Network
Lower cost Police
Health Council

13. Traditional private networks – Point-to-point leased lines
•Security But what’s inside
the cloud?
•Availability
•Reach
•Assured capacity
•Flexibility

14. What is inside private networks
Multiple redundant
fibres into same site
Multiple CPE ports
Multiple fibres in
££
common duct – £
£
single point of
failure Moving a core site is
LE LE
costly and complex
Traffic
‘trombones’ in LE LE
and out of core £
£
access links ££

15. What you can get from a ‘Private Shared’ Network
Less fibres used
can lower cost
Simpler CPE
Less single £
points of failure Flexible property
LE LE
Dedicated utilisation
Switched
Optimum traffic Core
LE LE
routing
£
Multiple VPN’s with QoS
for traffic separation

16. The technology toolkit
Latest best practice

17. Pervasive Wireless Networks – WiMAX and WiFI
Wifi
– Short distances, limited indoor coverage, ubiquitous device support
WiMAX
– Long(er) distances, supports roaming, needs specialised devices
MLL delivered the first successful WiMAX network in the UK – Maidstone Council, Kent
– WiMAX radio network
– Wireless Backhaul
– Roaming
– Planning, site acquisition and 24x7 proactive management
Applications included
– Mobile broadband video to blue light services
– CCTV backhaul
– Mobile broadband for council planning officers
– Residential broadband reach

18. Wireless Links
Variable excess
construction charges ine
5 year cost
dL
F ixe
Wireless
Variable site acquisition
charges
Distance
Line of sight required
Licensed or light-licensed spectrum
– assures interference-free links
Point-to Point or Point-to-Multipoint
Ethernet or SDH
Proactively managed service with SLA

19. Ethernet First Mile (EFM or G.SHDSL) technology
2-40Mbit/s available across BT Openreach copper pairs
This is not the same as residential ADSL
– Symmetric
– Uncontended
Viable up to 3km from an exchange
– reaches 85% of public sector locations
– Up to 8 pairs increases speed
– Shorter distances increase speed
Caveats
– BT can’t guarantee performance of copper pairs
old copper
other services share cables
copper pairs unavailable for survey prior to quote
Ideal solution for schools, GP surgeries and smaller council
offices

20. SOCITM Stand Demonstration
Multiple real-time DVD
streams
40Mbit/s
□►■
Ethernet □►■
EFM EFM □►■
DSLAM NTE
8 Copper pairs
40Mbit/s
Ethernet

21. Fibre Services
Point-to-point leased lines
Premise-to-premise
SDH or Ethernet
BT Openreach fibre services
– Exchange-to-premise
– Exchange-to-exchange
– Much lower cost
– 10Mbit/s -1Gbit/s

22. Private Local Loop Unbundling – using the UK’s infrastructure
for your network
Your Network in BT Your
Exchanges Locations
BT EBD BT EAD 10Mbit/s – 1GBit/s
BT E
AD Switch
BT EAD
EFM NTE CPE
1Gbit/s – 10GBit/s 2Mbit/s – 10MBit/s
DSLAM 2-Pair Copper
4-Pair Copper
8-Pair Copper
EFM
BT EBD
DSLAM
x-Pair Copper
BT EAD BT EAD
Switch

23. Typical County Level Example – using all the components
700 end-user locations
1,500 pieces of networking hardware
1,900 circuits
IP/MPLS Core Router Network
BT GE (EBD) Core Circuits
BT GE (EAD) Backhaul Circuits
BT FE (EAD) Backhaul Circuits
BT EFM Copper Pair (G.SHDSL) Circuits
DSLAMs
DSLAM NTEs Core sites
CPE Routers Aggregation sites
Customer locations

24. Example of Redundant Core Topology
(place names hidden for commercial confidence)

25. Example of access topology
(place names hidden for commercial confidence)

26. Performance Expectations – telco grade for a private network
Actual results based on best practice design and equipment
Number of closed user groups supported
– 1,000 different private communities
Re-convergence when re-routing around end-to-end failure
– <4 seconds
Re-convergence when re-routing around core failure
– 500 milliseconds
Latency end-to-end
– 600 μsecs (0.6 milliseconds)
Encryption
Multiple traffic queues
Redundant power supplies on all shared equipment
Shared equipment housed in locked cabinets in secure BT exchanges

27. How to make it happen?
Practical considerations

28. Organisational considerations
Who should be on the governance body?
Who will encourage other local partners onto the network?
Don’t forget CCTV, rural broadband and healthcare as stakeholders
Who assures different stakeholders their fair share of usage and security?
How is the initial seed network funded?

29. How to get the greatest benefit with the least risk
Share as much as possible
– density of sites drives down the operator’s costs
Use the UK’s existing infrastructure
– work with a licensed operator or one of their partners to get
access to existing BT copper and fibre
– Take advantage of other operators’ fibre where it is available
Get a bespoke network at a bespoke price
– generic tariffs don’t allow you to benefit from your own economy
of scale
Dual-running costs are inevitable
– a turnkey solution will minimise risk of projects over-running
Use a sector specialist
– They won’t try and solve your public sector problem with a generic
solution

30. Thank you