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MAGPANTAY, ARIANNA TAJANLANGIT
17th Street Al Salehia Bldg. Flat 703 Murraqabat Road, Murraqabat Dubai
(+971) 56 755 0637, arianna.magpantay@gmail.com
Visa Status: Visit Visa
Visa Expiration: August 23, 2016
Career Objective
To become part of the administrative and coordination team where I can enhance my skills
further, meet new people who can help me add more knowledge and to gain new skills in the
field of Management.
Training / Work Related Experiences
Sales Coordinator / Reservation Officer- Ace Hotel and Suites (April 2015 – October 2015)
Responds to communications from guests, travel agents, and referral networks
concerning reservations arriving by mail, telephone, telex, cable, fax, or through a central
reservation system.
Creates and maintains reservation records-usually by date of arrival and alphabetical
listing prepares letters of confirmation and promptly processes any cancellations and
modifications.
Tracks future room availability on the basis of reservations, and helps develop forecasts
for room revenue and occupancy. Additional duties may include preparing the list of
expected arrivals for the front office, assisting in preregistration activities when
appropriate, and processing advance reservation deposits.
Knows the type of rooms the hotel has as well as their location and layout. Knowledge on
all hotel packages plans-meaning status, rates, and benefits. Update availability of all
distribution channels in Web booking systems.
Was able to sell bookings for Ace Hotel and Suites during the Philippine Travel Mart 2015
at SMX Convention Center.
Sending contracts and corporate rates offer to Travel Agencies and Companies.
Had sales blitz to different companies and travel agencies with the whole Sales team.
Handles all hotel reservations (OTA’s, Travel Agencies, FIT’s and Group bookings)
Coordinating with Sales Account Executive in regards to blocking of guest hotel
bookings.
Walk around with the client and ensuring that they secure whatever services they are in
need of.
Getting information about areas of interest in order to target more clients in particular
seasons.
Trainee - Two Seasons Resorts (January 2015 – February 2015)
Was able to sell bookings for Two Seasons Resorts Boracay and Coron during the PTAA
Travel Tour Expo 2015 at SMX Convention Center.
Created a SWOT Analysis of Two Seasons Resorts Coron and its Competitors (Huma
Island, Club Paradise, and Pangulasian Island, El Nino Resort).
Filed important documents such as Accommodation Vouchers, Travel Agencies
Contracted rates and Cancelled Bookings.
Sent out billing statements to Travel Agencies.
Double checked the Accommodation Vouchers and reservation bookings using Google
Documents and Opera.
Created Accommodation Vouchers and Excel file of the bookings and reservation in Two
Seasons Resorts Boracay from June – December 2014.
Trainee - Click Travel and Tours (April 2013 - May 2013)
Bell Mansion – Front Desk
Northridge Mansion – Front Desk
Usher the fans day of Myrtle held in Bell Mansion Function Hall
Create a tour package for the company’s outing
Educational Background
Tertiary Education
BACHELOR OF SCIENCE IN TOURISM MANAGEMENT
Far Eastern University
2011-2015
Secondary Education
ST. MARY’S COLLEGE OF MEYCAUAYAN
3rd year and 4th year high school – 2009-2011
JESUS IS LORD CHRISTIAN COLLEGES FOUNDATION, INC., BOCAUE
1st year and 2nd year high school - 2006-2009
Affiliation
Member - Tourism Management Society (2011)
Awards Received
Passed the Amadeus Exams (with Certificates) - - February 28, 2013
4th year high school Representative - - A.Y. 2010 - 2011
Active Club member of Kadipan - - A.Y. 2009 - 2010
1st year high school Representative - - A.Y. 2007 – 2008
Seminars Attended
Participant, World Food Expo 2014 - Mall of Asia, SMX Convention Center - August 8, 2014
Participant, Beethoven Plus - Far Eastern University, Mini-Auditorium - August 9, 2014
Appreciation Night – Far Eastern University, University Conference Center – February 18, 2014
Participant, “TOMSOC 360: Corporate Grooming Seminar” - Far Eastern University,
Mini-Auditorium - February 05, 2013
Participant, Familiarization Tour in Palawan - Puerto Princesa, Palawan - January 21-23, 2013
Participant, ‘TOMSOC 360: Benchmarking in the Tourism Industry” - Far Eastern University,
Participant, Familiarization Tour in Corregidor - Corregidor Island - January 31, 2012
Core Competencies
Basic Knowledge of Amadeus System in Bookings and Reservations
Profound practical knowledge in Amadeus System booking and Reservations and that of all the
paperwork required in hotel and travel reservation procedures
A deft hand at the important computer applications likes MS Excel, Outlook, Power Point, MS
Publisher Word, multi-line phone systems and spreadsheets
Promote goodwill by beings courteous, friendly, and helpful to guests, managers, and fellow
employees.
Eager to learn new things
I am able speak and understand the primary language to communicate well with people. Can
easily express ideas to others
Ability to survive stressful situations during seasonal peak crowd periods
Commits to putting in additional effort
Completes work in a timely and consistent manner.
Takes personal responsibility for job performance and Multi-tasking
Can easily cope up to a new environment and able to effectively deal with change and diverse
people.
Personal Background
Age: 22 years old Height: 5' 4" Civil Status: Single
Birthdate: May 05, 1994 Weight: 95 lbs. Citizenship: Filipino

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CV - Arianna Magpantay

  • 1. MAGPANTAY, ARIANNA TAJANLANGIT 17th Street Al Salehia Bldg. Flat 703 Murraqabat Road, Murraqabat Dubai (+971) 56 755 0637, arianna.magpantay@gmail.com Visa Status: Visit Visa Visa Expiration: August 23, 2016 Career Objective To become part of the administrative and coordination team where I can enhance my skills further, meet new people who can help me add more knowledge and to gain new skills in the field of Management. Training / Work Related Experiences Sales Coordinator / Reservation Officer- Ace Hotel and Suites (April 2015 – October 2015) Responds to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, telex, cable, fax, or through a central reservation system. Creates and maintains reservation records-usually by date of arrival and alphabetical listing prepares letters of confirmation and promptly processes any cancellations and modifications. Tracks future room availability on the basis of reservations, and helps develop forecasts for room revenue and occupancy. Additional duties may include preparing the list of expected arrivals for the front office, assisting in preregistration activities when appropriate, and processing advance reservation deposits. Knows the type of rooms the hotel has as well as their location and layout. Knowledge on all hotel packages plans-meaning status, rates, and benefits. Update availability of all distribution channels in Web booking systems. Was able to sell bookings for Ace Hotel and Suites during the Philippine Travel Mart 2015 at SMX Convention Center. Sending contracts and corporate rates offer to Travel Agencies and Companies. Had sales blitz to different companies and travel agencies with the whole Sales team. Handles all hotel reservations (OTA’s, Travel Agencies, FIT’s and Group bookings) Coordinating with Sales Account Executive in regards to blocking of guest hotel bookings. Walk around with the client and ensuring that they secure whatever services they are in need of. Getting information about areas of interest in order to target more clients in particular seasons.
  • 2. Trainee - Two Seasons Resorts (January 2015 – February 2015) Was able to sell bookings for Two Seasons Resorts Boracay and Coron during the PTAA Travel Tour Expo 2015 at SMX Convention Center. Created a SWOT Analysis of Two Seasons Resorts Coron and its Competitors (Huma Island, Club Paradise, and Pangulasian Island, El Nino Resort). Filed important documents such as Accommodation Vouchers, Travel Agencies Contracted rates and Cancelled Bookings. Sent out billing statements to Travel Agencies. Double checked the Accommodation Vouchers and reservation bookings using Google Documents and Opera. Created Accommodation Vouchers and Excel file of the bookings and reservation in Two Seasons Resorts Boracay from June – December 2014. Trainee - Click Travel and Tours (April 2013 - May 2013) Bell Mansion – Front Desk Northridge Mansion – Front Desk Usher the fans day of Myrtle held in Bell Mansion Function Hall Create a tour package for the company’s outing Educational Background Tertiary Education BACHELOR OF SCIENCE IN TOURISM MANAGEMENT Far Eastern University 2011-2015 Secondary Education ST. MARY’S COLLEGE OF MEYCAUAYAN 3rd year and 4th year high school – 2009-2011 JESUS IS LORD CHRISTIAN COLLEGES FOUNDATION, INC., BOCAUE 1st year and 2nd year high school - 2006-2009 Affiliation Member - Tourism Management Society (2011)
  • 3. Awards Received Passed the Amadeus Exams (with Certificates) - - February 28, 2013 4th year high school Representative - - A.Y. 2010 - 2011 Active Club member of Kadipan - - A.Y. 2009 - 2010 1st year high school Representative - - A.Y. 2007 – 2008 Seminars Attended Participant, World Food Expo 2014 - Mall of Asia, SMX Convention Center - August 8, 2014 Participant, Beethoven Plus - Far Eastern University, Mini-Auditorium - August 9, 2014 Appreciation Night – Far Eastern University, University Conference Center – February 18, 2014 Participant, “TOMSOC 360: Corporate Grooming Seminar” - Far Eastern University, Mini-Auditorium - February 05, 2013 Participant, Familiarization Tour in Palawan - Puerto Princesa, Palawan - January 21-23, 2013 Participant, ‘TOMSOC 360: Benchmarking in the Tourism Industry” - Far Eastern University, Participant, Familiarization Tour in Corregidor - Corregidor Island - January 31, 2012 Core Competencies Basic Knowledge of Amadeus System in Bookings and Reservations Profound practical knowledge in Amadeus System booking and Reservations and that of all the paperwork required in hotel and travel reservation procedures A deft hand at the important computer applications likes MS Excel, Outlook, Power Point, MS Publisher Word, multi-line phone systems and spreadsheets Promote goodwill by beings courteous, friendly, and helpful to guests, managers, and fellow employees. Eager to learn new things I am able speak and understand the primary language to communicate well with people. Can easily express ideas to others Ability to survive stressful situations during seasonal peak crowd periods Commits to putting in additional effort Completes work in a timely and consistent manner. Takes personal responsibility for job performance and Multi-tasking Can easily cope up to a new environment and able to effectively deal with change and diverse people. Personal Background Age: 22 years old Height: 5' 4" Civil Status: Single Birthdate: May 05, 1994 Weight: 95 lbs. Citizenship: Filipino