This document is a resume for Kanyakaa Malusha, who is seeking an executive assistant role. She has over 15 years of experience in roles like executive assistant, project coordinator, front office executive, and sales executive. Her experiences include managing calendars, scheduling meetings, coordinating travel, handling front office operations, and maintaining client relationships. She has a bachelor's degree in social legal sciences and professional qualifications in IATA/UFTAA. Her key skills include office administration, customer relationship management, communication, and being detail-oriented.

1. KANYAKAA MALUSHA
Address:604/3, Shreeji Splendor, Brahmand Phase 7, Thane West - 400607
Citizenship: Indian ▪ Date of birth: 27th October ▪ Status: Married
Mobile: +91- 996 999 9996 | Email: malusha.kanyakaa@gmail.com
Objective
 I am seeking assignments in the role of an Executive Assistant with an Organization of high reputeand infrastructure. I aspireto inculcate new
skills and experiences while carving a niche for myself both professionally and individually.
Education
 Bachelor of Social Legal Sciences from ILS Law College, University of Pune (1998 – 2003)
 10+2 (ISE, Delhi) from Hutchings High School and Junior College, Pune (1996 – 1998)
 Matriculation (ICSE Board, Delhi) from Hutchings High School, Pune (1996)
Professional Qualification
 IATA/UFTAA Foundation Diploma(September 2003)
 IATA/UFTAA Consultancy Diploma(March 2004)
Key Skills
 Exposure to Executive Assistant roleand Office Administration
 Exposure to Front Office and Customer Relationship Management
 Excellent interpersonal skills in communications and client relations
 Extremely Self-motivated and detail oriented
Experience
EXECUTIVE ASSISTANT AND PROJECT COORDINATOR | YSC INDIA | DECEMBER 2014 – OCTOBER 2015
 Deployed as Project Assistant and Cordinator for Reliace CAPs VIEW Assessments
 Coordinating and Scheduling Assessments for employees of Reliance Industries Limited and diarizing them in the respectiveconsultant’s
calendars
 Arranging Logistics for Consultants and managing bookings and allocation of Meeting Rooms at Reliance CorporatePark
 Coordinating between both Reliance employees and the HR Department for scheduling Video Conferencing for outstation participants
 Following up with Consultants to submit their assessment reports on time
 Scheduling Feedback sessions and sending feedback reports to the respectiveparticipant
 Joind YSC inApril 2015 on Company Payrolls as Executive Assistantto Two Senior Consultants.
 Acting as Standin Assistant for Managing Consultants and YSC Director Gurpreet Siingh as and when required.
 Managing their respectivecalendars and scheduling meetings and appointments for them
 Office upkeep – overseeing pest control, carpet shampooing, and making sure they happen as per set calendar
 Ensuring the Reception is well maintained.
 Meeting rooms management – general upkeep and managing allocation during busy days
 Organising Breakfast/Lunch Arrangements for Important office meetings if required
 Patching in the conference lines for Asia Pac and Homeday Meetings as and when required
 New hire services setup – Ensuring every New Hire has all the requisite paraphernalia ready for use from their joing date itself
EXECUTIVE ASSISTANT | YSC INDIA | MARCH 2013 – AUGUST 2013
 Executive Assistant to threeSenior Consultants
 Manage Calendars and scheduling of complex executive meetings and appointments
 Managing front office, answering and directing all important incoming calls to therespective consultants
 Answer and direct all incoming calls to theappropriateconsultant promptly and efficiently
 Set up conference calls and updatethe dial-in details in respective consultant’s calendar
 Arrange travel schedule and reservations for consultants as needed including making requisite Visa arrangements
 Responsible to arrange necessary logistics for domestic / international travel
 General office management and keeping account of all payables to vendors and ensure payouts on weekly basis

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FRONT OFFICE AND ADMIN EXECUTIVE | CBRE (PLACED AT DOW CHEMICAL INTERNATIONAL PVT. LTD.) | APRIL
2012 – FEBRUARY 2013
 Managing front office
 Informing staff about theVisitor’s arrival and escort them to meeting rooms
 Booking Logistics for Senior Delegates and VIP Guests
 Transferring calls received on Board Telephone no. to the respectiveextension nos.
 FM Helpdesk call management & delegation of tasks to respective service teams
 Ensure booking of conference/huddle rooms as per requirements/availability
 Ordering general office stationary &pre-printed stationary, pantry supplies, etc.
 Collate FM related data from other Dow facilities
 Assisting various Heads of Departments and their respectiveassistants as required
FRONT OFFICE & ADMIN EXECUTIVE | BNP PARIBAS | (MAR 2011 – JUN 2011)
 Front Office Operations and liaising of general administrative duties
 Attending Visitors at Front Desk
 Handling of EPBAX board lines and booking of Conference calls
 Handling Conference & Board Room Reservations and make necessary logistic arrangements
 Coordination of Car Bookings and Reservation of Hotel
 Maintaining Calendar of COO
 Assisting HODs based on their general requirements in absence of their respective Assistants
SALES EXECUTIVE | NIJHAWAN GROUP – GSA’S FOR THISTLE & GUOMAN GROUP OF HOTELS & ROTANA HOTELS
SUITES AND RESORTS | (NOV 2005 – JUL 2006)
 Involved with the Marketing & Sales of the two internationally renowned Hotel Chains in the United Kingdom and Middle East respectively.
 Marketing hotel rooms to Travel Agents across South Mumbaiand Pune
 Arranging Conferences and Meetings for CorporateClients
 Creating Database of Clients traveling often to UK and theMiddle East
 Making additions and changes for Clients before or during tour. Handling calls from Clients on tour
 Client relationship based on trust and excellent service
 Liaising with therespective hotels regarding Client’s preferences.
DOMESTIC OPERATIONS EXECUTIVE | SOTC HOLIDAYS OF INDIA | (JAN 2005 – OCT 2005)
DOMESTIC SALES AND OPERATIONS EXECUTIVE | EQUINO FUN HOLIDAYS | (JUL 2004 – JAN 2005)
 Handled on-tour arrangements for Clients
 Planning travel itineraries, discussing destinations and offering choices according to the Client’s budget and requirements.
 Step by step liaising with the Sales officer of the respective sales region in selection of destinations, itinerary planning, booking of hotels,
flight as well as transport arrangements
 Liaising with Transporters regarding cost and arrangements and negotiating for the best rate
 Liaising with Hoteliers, building upon existing and new relations
 Liaising with Clients on tour for comfort and smooth travel.
 Making Transport and Hotel arrangements as per requirement
 Making sure payment is received well in advance from the Client before scheduled departure
Core Competencies
 Interacting with high profile clientele
 Managing Calendars, Travel Coordination, Front Office Management and Administrative skills
 Dealing and Coordinating with back office, suppliers and vendors
 Executive Presence with excelent communication and presentation skills
 I am a dedicated worker and believe in giving one hundred percent to the task assigned to me.
Languages Known: Hindi | English