1. PrabhatRavikumar
Hospitality Professional
E-mail: praby1974@gmail.com
Mobile No: +91 9846962174
Personal Details:
NATIONALITY Indian
DATE OF BIRTH 11th
April 1974
MARTIAL STATUS Married
PASSPORT Valid Passport
Valid UAE Light Driving License since 2005.
Permanent Address
KesavapuramBunglow, Kurakkada P O
Korani, Attingal, Thiruvananthapuram, Kerala, India.
Seeks position in: Inbound/Outbound Operation, Product Dept., HotelReservation/Front
Office Management.
Experienced, proactive, prompt, responsible, self-motivated, practical, dynamic, dedicated
and organized
Professional Experience
Nashe Tours & Travels, Trivandrum,
Kerala, India- Outbound Manager July 2015 till Present
 Sales Marketing of International Tour Package
 Call Centre Activities
 E Flyer Weekly Distribution
 Competition check list
 Rate, Negotiation, finalizing of International tax Packages with overseas suppliers.
 Handling Kerala FIT & Package Rates
 Updates of Kerala Hotel Rates and Tariff Distribution
 Weekly distribution of E Flyers through customer database

2. Planet Travel & Tours, Dubai- UAE, a B2B Destination Management Company.
www.planetgrouponline.com
- Cluster Reservation Manager- Feb 2010 till Aug 2013.
Reporting directly to the Inbound General Manager and Chairman.
 Handling the FIT Reservation Department.
 Handling room reservation from Overseas Partners from all markets.
 Monitoring and helping the Reservation Team to get the room availability and
conformations for the booking received on daily basis on the Online System.
 Monitoring the Company Online System related to the availability, Free Sale & Stop
Sales and overall control of the Reservation Call Centre.
 Monitoring company Allocation and sub allocation of room inventory provided for
the partners.
 Monitoring and controlling of daily booking from two overseas partners from Spain
and Moscow who’s system has been integrated via XML to Dubai Hotels directly
 Resolving the issues related to the booking auto conformed from online system.
 Handling the Fam Trips & Partner visits from overseas Partners and finalizing the
Itinerary.
 Lasing with the Hotel Sales Team for additional room inventory during the Peak
Seasons, Events and Exhibitions.
 Monitoring and coordinating with the Product dept. for the Promotions, updates of
hotel rates and other issues related to the Hotel Booking.
 Helping the Chinese Dept. for negotiating with the hotel Sales Team for the special
rates and availability for the Chinese FIT & Group Bookings.
 Handling the room blocking for the Russian Holidays and other Major Events.
 Dealing directly with the Tour Operators for any Issues related to the bookings.
Planet Travel & Tours, Dubai, UAE
-Product & Contracts Analyst –Jan 2009 till Jan 2010
 Responsible for hotel contracting Management
 Regular Monitoring of hotel pricing and availability in line with demand
 Address and resolve any standard/service level issues with suppliers
 Support Inter departmental enquiries all related to Hotel Contracts
 Liaise with hotels for promotions and Other Updates
 Conduct in house product training and allotting the work for Data Entry Staff.
 Negotiating contracted hotel rates with new and existing hotels, tour operators and
suppliers.
 Coordinating with the free sale, sales, reservation and accounts team to ensure
smooth working relationship
 Planning and organizing internal and external meetings.
 Processing Hotel contracts, analyzing and finalizing before fo for signing a Hotel
contract.
 Regular competition check on Tariff with the other rates in the Market.

3.  Information gathering, research and market comparison of rates via internet and
other sources.
 Basic product support, uploading documents to the sytem, doing and sending flyers
by email.
Planet Travel & Tours, Dubai –UAE
- Reservation Executive – From Dec 2003 till Jan 2009.
 Attending the queries from Worldwide Partners by email as well as on Planet Online
System.
 Updating the booking status to the clients and partners by Email and through Planet
Online System.
 Analyses number of queries received against lost requests and determine reasons for
such losses.
 Ensures the bookings are confirmed on time and within the time limit.
 Reports Daily to the Reservation Manger for the availability and other issues.
 Monitors the bookings received on Call Centre and negotiating with the hotels for
the availability and extra to allocation rooms.
 Creating blocks for travel agencies with allocations and ensure cur off dates and
number of rooms are properly controlled for the CIS Holidays and Major exhibitions.
 Monitors daily no shows and cancellations and ensures the same are properly
charged if necessary.
 Review arrivals for the following day and ensures bookings are reconfirmed,
necessary details/requests are properly inputted in the system.
Oasis Beach Hotel & Towers, A 4 Star Beach Resort, part of Dutco Hotels,
Dubai-UAE, Senior Front Office Agent from March 1999 till Dec 2003
 Responsible for welcoming the guest and assisting to Check-in/Check out.
 Loading and updating guest profile for daily arrivals.
 Evaluating the online presence and occupancy of different Market and Wholesale
Tour Operators.
 Assisting the clients on various information about the activities in Dubai and other
Emirates within UAE.
 Assisting the clients for booking of Tours & Excursions via contracted suppliers.
 Co coordinating with the Hotel House Keeping Department to get the rooms ready at
the earliest on the occasions of high occupancy.
 Attending and accepting room reservations via phone and email on the absence of
Hotel Reservation Department.
 Promoting Hotel’s profile and Service to the In-house clients as well as the Walk Inns.
 Assisting the Cashiers whenever Necessary.

4. Hotel “The Capital” (Previously known as Hotel Geeth International)
A 4 Star Business Hotel located in Thiruvananthapuram, Kerala, India.
Guest Service Agent- From 01-11-1996 till 15-11-1998.
Attending Check in Check Outs and manning the Hotel Reception.
Accepting Hotel Reservation Via Fax and Telephone.
Updating Hotel Tariff as per the Management instructions and distributing.
Attending Walk in Customers
Handing Cashier Job and daily reporting to the Hotel Finance Department.
COMPUTER AND TECHNICAL EXPERIENCE
Operating Systems : All latest Hotel booking Systems and basis XML
System, and Fidelio Hotel Reservation System.
Internet : Email Management, Outlook Express and
Internet Browsing
Package : Microsoft Office (Word, Excel, and DTP
Management).
EDUCATION
Pre University from Kerala University
Diploma in Form Office Operators from American Hotel & Lodging Institute (AHMA)
Certificate in Computer applications- Word, Excel, MS Dos & Word Perfect.
Diploma in Computerized Office Management.
Certificate Course in Basic German Language.
Interests
Cultural exchange, travel, sport, music
Reference available upon request
Looking for challenging position in the Hospitality Industry