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Consumer awareness
BY KARTHIK
Consumer awareness is the rights and duties a
customer must be conscious about when
dealing with traders.
Consumer exploitation is when a consumer is troubled by a
businessman often because the consumer does not know enough
about the product the businessman is selling
A consumer is exploited for the following reasons
Consumerexploitation
False advertisement
illiteracy
lack of information
The consumers were tired of the
malpractices of the traders
They started a movement
against traders to stop their
malpractices
They formed a group of
consumers and asked the
government to pass
consumer protection act
Adulteration of food
 Adulteration is the mixing or removal of chemicals in food and is
usually done for financial gain.
 In India food standards are followed by the codex alimentrarius
standards
 PFA (prevent food adulteration) standards have been developed
to maintain minimum level of quality of foods
 Agmark and BIS standards have been set.
 Educated and wakeful consumers would be the only people to
protect themselves from the Adulterated foods and their harmful
effects
Consumer protection act (COPRA)
 Copra was enacted in 1986 for protection and promotion of consumer
interest
 The act provides for the establishment of consumer courts at district state
and national levels
 The act has also setup courts at central and state governments which
focuses exclusively on the rights of the consumers in the act.

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Consumer protection act

  • 2. Consumer awareness is the rights and duties a customer must be conscious about when dealing with traders.
  • 3. Consumer exploitation is when a consumer is troubled by a businessman often because the consumer does not know enough about the product the businessman is selling A consumer is exploited for the following reasons Consumerexploitation False advertisement illiteracy lack of information
  • 4. The consumers were tired of the malpractices of the traders They started a movement against traders to stop their malpractices They formed a group of consumers and asked the government to pass consumer protection act
  • 5. Adulteration of food  Adulteration is the mixing or removal of chemicals in food and is usually done for financial gain.  In India food standards are followed by the codex alimentrarius standards  PFA (prevent food adulteration) standards have been developed to maintain minimum level of quality of foods  Agmark and BIS standards have been set.  Educated and wakeful consumers would be the only people to protect themselves from the Adulterated foods and their harmful effects
  • 6.
  • 7.
  • 8. Consumer protection act (COPRA)  Copra was enacted in 1986 for protection and promotion of consumer interest  The act provides for the establishment of consumer courts at district state and national levels  The act has also setup courts at central and state governments which focuses exclusively on the rights of the consumers in the act.