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© Copyright 1/22/2015 BMC Software, Inc1
Complete the Puzzle —
Network Monitoring and
Management with Entuity
John Diamond
Principal Solutions Architect, Entuity
Tuesday, Oct.14
© Copyright 1/22/2015 BMC Software, Inc2
Agenda
1. Why network monitoring should be integrated
2. Integrated Entuity/BMC environment
3. Entuity/BMC product integrations
4. Entuity at a glance
© Copyright 1/22/2015 BMC Software, Inc3
Network Monitoring should be integrated
© Copyright 1/22/2015 BMC Software, Inc4
A complete IT management approach
The network underpins all IT services
Properly performing network infrastructure devices are critical to good
service delivery
Proactive avoidance of performance degradation
Virtualized systems - traditional dividing lines between server/network are
blurred
Enabling IT to rise above traditional silos of responsibility
Rapid problem resolution
© Copyright 1/22/2015 BMC Software, Inc5
Independent systems / network monitoring – The downside
Duplication
of effort
Lack of
coordination
Slow
problem
resolution
Excessive
event and
ticket
volumes
No central
visibility
Inefficient
workflow
© Copyright 1/22/2015 BMC Software, Inc6
Multi-product network management approach
Complexity
•Multiple different
server and database
requirements
Difficulty
maintaining
integrations
across multiple
products over
time
Delays
adoption of
new versions
with new
features
Inconsistent
user interfaces
Expense
© Copyright 1/22/2015 BMC Software, Inc7
Together, Entuity and TrueSight Operations Management
Eliminate costly
duplication of effort in
managing separate data
silos, “all-hands-on-deck”
war room scenarios and
finger pointing.
Enable faster MTTR and a
longer MTBF through
proactive problem
resolution and deep
network visibility.
Increase automation,
allowing IT organizations
to focus on projects that
are important for the
business.
© Copyright 1/22/2015 BMC Software, Inc8
BMC product integrations
© Copyright 1/22/2015 BMC Software, Inc9
What does an integrated environment look like?
Entuity ITSM
Contextual cross launch
BNA
Entuity integrations add
network data and visibility
to key BMC components.
Topologyand
ServiceModels
© Copyright 1/22/2015 BMC Software, Inc10
TrueSight Event and Impact
• Entuity Network Incidents Forwarded to TrueSight Event and Impact
• TrueSight Event and Impact Correlates/De-duplicates
• Launch Entuity Details from TrueSight Event and Impact Console
Network Infrastructure EventsIn-context Launch
© Copyright 1/22/2015 BMC Software, Inc11
Automatic generation of ARs,
derived from Entuity events
Interactive generation of ARs,
initiated from Entuity
AR System-invoked Entuity
Lookup: context-sensitive
cross launch into Entuity UI
from an AR System form
Remedy IT Service Management Suite
© Copyright 1/22/2015 BMC Software, Inc12
Improved operational
efficiency and service
delivery … include
network infrastructure into
CMDB
BMC Atrium Configuration Management Database (CMDB)
Increased accuracy and
consistency of all Entuity
managed devices with the
ability to share data with
other BMC applications
Presents Entuity managed
devices in the Atrium CI
nomenclature, eliminating
need for additional user
training
© Copyright 1/22/2015 BMC Software, Inc13
BMC Atrium Configuration Management Database (CMDB)
Customizable for
different CMDB
schemas
Leverage the
benefits of a
federated
architecture
Workflow
acceleration
features
© Copyright 1/22/2015 BMC Software, Inc14
BladeLogic Network Automation (BNA)
• Change and Compliance Event forwarding
from BNA to Entuity
• Fault and Performance Event forwarding
from Entuity to BNA for event-to-change
correlation
• Cross-launch from Entuity to BNA
• View change details
• View violations
• View configuration
• Access SSH Proxy
• Create job
• Leverage BNA process integration with Remedy
Change Management
• Data Interchange
• Entuity Views to BNA auto-groups
• Devices
© Copyright 1/22/2015 BMC Software, Inc15
Entuity/BNA Solution Use Cases
Break/Fix and Configuration Management with Continuous Process Compliance
Job Completes Change Ticket Completed
Fault and Performance
Job Updated with
CID/TID
Incident Created
CID/TID Assigned
BMC Network Automation
Change, Configuration, Compliance
ITSM
Change Management
ITSM
Incident Management
Fault
Detected
Change Request Created
View Change
Incident Completed
Violation Cleared
Confirmed
Rollback Job Created
Change Request
Approved
CRQ Approved
Manual or Automatic
Run Approved Job
© Copyright 1/22/2015 BMC Software, Inc16
Moviri Integrator for BMC TrueSight Capacity Optimization
• Gain insight on network
capacity and simplify analysis
and reporting on network
resources
• Forecast utilization of key
network resources and
identify bottlenecks and
potential saturations
• Correlate network resource
utilization with Business KPIs
to extrapolate expected
resource utilization with
respect to demand growth
• Automatically generate and
distribute by-exception
reports
• Further details -
http://www.moviri.com/pro
ducts/integration-bco-
entuity/
© Copyright 1/22/2015 BMC Software, Inc17
Moviri Integrator for TrueSight Capacity Optimization
Entuity
Server
CDB
Capacity
Optimization
Export DB
(MySQL)
Network
Monitoring
Moviri
Integrator
Moviri View
© Copyright 1/22/2015 BMC Software, Inc18
Entuity for BMC TrueSight Operations Management
• Auto Inventory
• Live Topology
• Root Cause and Performance
Analysis
• Integrated Flow
• Configuration Monitoring
• Extensive Reporting/Dashboards
• Seamless Scalability
• Integrated Virtual/Physical
Management
© Copyright 1/22/2015 BMC Software, Inc19
Mobile access via a tablet
“Tablets are finding increasing favor as a mobile working
endpoint for IT pros of all stripes, including network
engineers and operators. Most management tools support
these platforms by simply making existing GUIs
compatible/viewable. But to do it right requires significant
redesign, taking advantage of tablet navigation techniques
such as swipe and pinch, and optimizing tasks and views
that require mobility support. Entuity has taken this
approach and the result is, quite arguably, the first true
tablet UI for an enterprise-class network management
solution.”
Jim Frey
Vice President of Research
Enterprise Management Associates
© Copyright 1/22/2015 BMC Software, Inc20
Key Take Aways
1. Centralized seamless visibility across the infrastructure
2. Impact monitoring at the business service level
3. Correlation across traditional management silos
4. Leverages customer-proven off-the-shelf integration options
© Copyright 1/22/2015 BMC Software, Inc21
Thank You.
info@entuity.com
@entuity
http://communities.bmc.com
www.linkedin.com/company/entuity?trk=biz-companies-cym

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Complete the Puzzle — Network Monitoring and Management with Entuity

  • 1. © Copyright 1/22/2015 BMC Software, Inc1 Complete the Puzzle — Network Monitoring and Management with Entuity John Diamond Principal Solutions Architect, Entuity Tuesday, Oct.14
  • 2. © Copyright 1/22/2015 BMC Software, Inc2 Agenda 1. Why network monitoring should be integrated 2. Integrated Entuity/BMC environment 3. Entuity/BMC product integrations 4. Entuity at a glance
  • 3. © Copyright 1/22/2015 BMC Software, Inc3 Network Monitoring should be integrated
  • 4. © Copyright 1/22/2015 BMC Software, Inc4 A complete IT management approach The network underpins all IT services Properly performing network infrastructure devices are critical to good service delivery Proactive avoidance of performance degradation Virtualized systems - traditional dividing lines between server/network are blurred Enabling IT to rise above traditional silos of responsibility Rapid problem resolution
  • 5. © Copyright 1/22/2015 BMC Software, Inc5 Independent systems / network monitoring – The downside Duplication of effort Lack of coordination Slow problem resolution Excessive event and ticket volumes No central visibility Inefficient workflow
  • 6. © Copyright 1/22/2015 BMC Software, Inc6 Multi-product network management approach Complexity •Multiple different server and database requirements Difficulty maintaining integrations across multiple products over time Delays adoption of new versions with new features Inconsistent user interfaces Expense
  • 7. © Copyright 1/22/2015 BMC Software, Inc7 Together, Entuity and TrueSight Operations Management Eliminate costly duplication of effort in managing separate data silos, “all-hands-on-deck” war room scenarios and finger pointing. Enable faster MTTR and a longer MTBF through proactive problem resolution and deep network visibility. Increase automation, allowing IT organizations to focus on projects that are important for the business.
  • 8. © Copyright 1/22/2015 BMC Software, Inc8 BMC product integrations
  • 9. © Copyright 1/22/2015 BMC Software, Inc9 What does an integrated environment look like? Entuity ITSM Contextual cross launch BNA Entuity integrations add network data and visibility to key BMC components. Topologyand ServiceModels
  • 10. © Copyright 1/22/2015 BMC Software, Inc10 TrueSight Event and Impact • Entuity Network Incidents Forwarded to TrueSight Event and Impact • TrueSight Event and Impact Correlates/De-duplicates • Launch Entuity Details from TrueSight Event and Impact Console Network Infrastructure EventsIn-context Launch
  • 11. © Copyright 1/22/2015 BMC Software, Inc11 Automatic generation of ARs, derived from Entuity events Interactive generation of ARs, initiated from Entuity AR System-invoked Entuity Lookup: context-sensitive cross launch into Entuity UI from an AR System form Remedy IT Service Management Suite
  • 12. © Copyright 1/22/2015 BMC Software, Inc12 Improved operational efficiency and service delivery … include network infrastructure into CMDB BMC Atrium Configuration Management Database (CMDB) Increased accuracy and consistency of all Entuity managed devices with the ability to share data with other BMC applications Presents Entuity managed devices in the Atrium CI nomenclature, eliminating need for additional user training
  • 13. © Copyright 1/22/2015 BMC Software, Inc13 BMC Atrium Configuration Management Database (CMDB) Customizable for different CMDB schemas Leverage the benefits of a federated architecture Workflow acceleration features
  • 14. © Copyright 1/22/2015 BMC Software, Inc14 BladeLogic Network Automation (BNA) • Change and Compliance Event forwarding from BNA to Entuity • Fault and Performance Event forwarding from Entuity to BNA for event-to-change correlation • Cross-launch from Entuity to BNA • View change details • View violations • View configuration • Access SSH Proxy • Create job • Leverage BNA process integration with Remedy Change Management • Data Interchange • Entuity Views to BNA auto-groups • Devices
  • 15. © Copyright 1/22/2015 BMC Software, Inc15 Entuity/BNA Solution Use Cases Break/Fix and Configuration Management with Continuous Process Compliance Job Completes Change Ticket Completed Fault and Performance Job Updated with CID/TID Incident Created CID/TID Assigned BMC Network Automation Change, Configuration, Compliance ITSM Change Management ITSM Incident Management Fault Detected Change Request Created View Change Incident Completed Violation Cleared Confirmed Rollback Job Created Change Request Approved CRQ Approved Manual or Automatic Run Approved Job
  • 16. © Copyright 1/22/2015 BMC Software, Inc16 Moviri Integrator for BMC TrueSight Capacity Optimization • Gain insight on network capacity and simplify analysis and reporting on network resources • Forecast utilization of key network resources and identify bottlenecks and potential saturations • Correlate network resource utilization with Business KPIs to extrapolate expected resource utilization with respect to demand growth • Automatically generate and distribute by-exception reports • Further details - http://www.moviri.com/pro ducts/integration-bco- entuity/
  • 17. © Copyright 1/22/2015 BMC Software, Inc17 Moviri Integrator for TrueSight Capacity Optimization Entuity Server CDB Capacity Optimization Export DB (MySQL) Network Monitoring Moviri Integrator Moviri View
  • 18. © Copyright 1/22/2015 BMC Software, Inc18 Entuity for BMC TrueSight Operations Management • Auto Inventory • Live Topology • Root Cause and Performance Analysis • Integrated Flow • Configuration Monitoring • Extensive Reporting/Dashboards • Seamless Scalability • Integrated Virtual/Physical Management
  • 19. © Copyright 1/22/2015 BMC Software, Inc19 Mobile access via a tablet “Tablets are finding increasing favor as a mobile working endpoint for IT pros of all stripes, including network engineers and operators. Most management tools support these platforms by simply making existing GUIs compatible/viewable. But to do it right requires significant redesign, taking advantage of tablet navigation techniques such as swipe and pinch, and optimizing tasks and views that require mobility support. Entuity has taken this approach and the result is, quite arguably, the first true tablet UI for an enterprise-class network management solution.” Jim Frey Vice President of Research Enterprise Management Associates
  • 20. © Copyright 1/22/2015 BMC Software, Inc20 Key Take Aways 1. Centralized seamless visibility across the infrastructure 2. Impact monitoring at the business service level 3. Correlation across traditional management silos 4. Leverages customer-proven off-the-shelf integration options
  • 21. © Copyright 1/22/2015 BMC Software, Inc21 Thank You. info@entuity.com @entuity http://communities.bmc.com www.linkedin.com/company/entuity?trk=biz-companies-cym