The document discusses Sanofi's transformation in IT through Truesight Capacity Optimization, highlighting its strategic alignment with business growth and innovation. It outlines the challenges faced, the solutions implemented for capacity management, and the partnership with Moviri to optimize IT services. Moving forward, Sanofi aims to enhance their capacity management practices and extend their models to improve overall business efficiency.

1. Managing Growth at Sanofi:
How TrueSight Capacity Optimization Helped
Align IT to Business
Chris Wimer
Andrea Vasco
October 2014
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2. Agenda
1. Speakers
Let’s introduce each other
2. Introducing Sanofi
A few data points
3. How Sanofi is transforming IT
Global Information Services Ambition
4. Capacity Management at Sanofi
How capacity was beneficial, lessons learned and best practices
5. Next Steps
An outlook on 2015
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3. Speakers
Let’s introduce each other
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4. Chris Wimer
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• Role: Global Capacity Manager
• Company: Sanofi
• 14+ years of industry experience
• Markets: Consumer Packaged Goods
& Healthcare

5. Andrea Vasco
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• Role: Solution Architect
• Company: Moviri INC.
• 10 years of industry experience
• Capacity Management initiatives for
large companies in US, Europe, Russia
in several market segments

6. Introducing Sanofi
A few data points
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7. Who is Sanofi?
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8. Timeline
1718 2004 2014
EVOLUTION TRANSFORMATION
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9. How Business relies on IT ability to transform
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Corporate initiatives
• External growth opportunities
• Increase innovation in R&D
• Continuous improvement and
alignment of:
– People
– Process
– Tools
Business Strategies
• Expansion to emerging markets
• Consumer healthcare
• Innovative products

10. How Sanofi is transforming IT
Global Information Services Ambition
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11. A constantly evolving environment
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Opportunities
• Unmet medical needs
• Aging of population
• Developing Global reach
• Transform the products:
– From blockbusters to more
targeted, biologic treatments
– From internal focus to
open innovation
Challenges
• Significant patent cliff
• Rising bars in regulatory
• World-wide new regulations:
– U.S healthcare reforms
– EU price cuts

12. Goal: IT as a Business Strategic Partner
Continuous Alignment
R&D
Industrial Affairs
Global Ops
Vaccines
Corporate
Transformation Programs
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Global Services
GIS
Global and Integrated organization
Disciplined Sourcing Strategy
Consolidation to 3 Regional NGDCs
Process Standardization
Technical Standards
Major Programs
Process
Harmonization
New Organization
Services
Optimization

13. Why TrueSight Capacity Optimization & Moviri
Why Capacity Optimization
• Holistic Enterprise-Wide Capacity
Management
• Business-Aware Capacity Planning
• Automated Capacity Management
• Hybrid Data Center Consolidation
and Optimization
• Unified BSM Architecture
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Why Moviri
• BMC Software Solutions and
Technology Alliance Premier Partner
• More than 10 years of experience in
Capacity Management
• 200+ enterprise customers worldwide,
managed the majority of Capacity
Optimization implementations
• Provides solutions available in the
BMC Software MarketZone
– Splunk, IBM, HP, Entuity

14. Capacity Management at Sanofi
Approach, lessons learned and best practices
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15. Reloading Capacity Management
GOAL CHALLENGE SOLUTION RESULTS
IT Service Management
Availability
Performance
Capacity Management
Support transformation
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Limited resources
Global visibility
Business growth
Define global strategy
Proactive Analytics
Automate Reporting
Align to business demand
Global process
Service Visibility
Automated Reporting
Business-aware Capacity

16. Approach to TrueSight Capacity Optimization
Process definition
Defined KPIs
Model technologies
Standardize data sources
Define data integration
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approach
Setup integrations
Prepare analyses,
models and reports
Create dashboards
Implement process
Service Improvement
ANALYZE
AND
DESIGN
BUILD
AND
DEPLOY
ROLL-OUT
ASSESS
AND PREPARE

17. Data integration strategy
TrueSight
Capacity
Optimization
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Source Domain Sub Process
VMware Virtualization and VDI
HP Virtualization and Standalone
Oracle Databases
MS SQL Databases
Backup and DataDomain
EMC2 , Dell, NetApp Storage Farms
Entuity and Infoblock Network devices
Facility
CI Attributes and Relations
ITSM, TIBCO, SAP, Citrix
VCenter
BPA
Oracle Grid
Internal Portal
OPS Center
Sentry Connectors
Moviri Connectors
HP SIM
CMDB
Splunk
Component
Service
Business

18. Capacity Management deliverables
Forecasting and
correlation models
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Built-in and custom
dashboards
Automated reporting
DASHBOARDS
BUSINESS
AWARE
ANALYSIS
ANALYTICS
Mitigate Risks Provide Visibility Reduce Costs

19. Correlating with Business KPIs
Maximum Capacity
in terms of Business KPI
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• Take advantage of Splunk data aggregation
capability to collect KPIs:
– Single point of integration
– Repeatable process
• Unleash Business-aware Capacity Reporting
– Correlate IT and Business KPIs to
understand IT services in as-a-whole
– Create business-aware capacity models
• Moviri Splunk connector available
in the MarketZone Direct
– Full support
– Configure-n-go!
Current
usage
Residual
Capacity

20. Lessons Learned and Best Practices
• Partnership between Capacity Mgmt team and technical owners
– Leverage skills and expertise from technical owners
– Efficiently design and implement TrueSight Capacity Optimization
• Data quality
– Assess data sources
– Understand integration points
• Understanding business value
– Focus on highest impact areas
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21. Next Steps
An outlook on 2015
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22. What’s down the road
GROW ENHANCE REFINE UPGRADE
Accelerate
application
migration
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Extend
correlation models to
other services
Introduce
costing models
Upgrade to
TrueSight Capacity
Optimization v10

23. Thank You.
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chris.wimer@sanofi.com
andrea.vasco@moviri.com
Moviri booth at
Engage Solution Showcase
Atlantic Hall B
512