Capacity Optimization

Use what you
have. Buy what
you need.

Jim Waring
Most organizations use

7-12 %
Of existing server capacity

Source: Gartne
© Copyright 11/12/2013 BMC Software, Inc

2
<10 %
of companies develop
complete capacity plans

Source: Gartne
© Copyright 11/12/2013 BMC Software, Inc

3
BMC Capacity Optimization
Capacity management addresses Key IT challenges
Reduce Cost of IT
-

IT Supply
IT Demand

-

Right-size IT resources
Avoid over-provisioning
Optimize IT resources
Increase staff productivity

Avoid Business Risk
-

Match supply
with demand

-

Safely deliver services
Prevent capacity-related outages
Predict Business demand and impact on IT
Ensure service levels

Manage IT Complexity
-

Provide cross-domain, service-oriented visibility
Enable good-practices and processes
Align IT to Business

Support IT Innovation
© Copyright 11/12/2013 BMC Software, Inc

Enable virtualization and cloud initiatives
Consolidate and modernize data centres
Support Decision Making with Analytics
4
BMC Capacity Optimization
Capacity management addresses Key IT challenges

-65% worked days by automating capacity mgmt
-350K £ / year by automating IT reporting

Labour
Savings

Cost Optimization

-25% installed CPU and memory
-10% overall HW / SW spending

Reduced HW
Overcapacity

Deferred Capital
Expenditure

Risk Reduction

$$
$

Avoided outages
& SLA breaches

!!

$
$$

6-12 months optimization in procurement

-30% in unplanned outages
elimination of capacity-caused SLA penalties
cost justifiable investment decisions

IT and Business
alignment

greater visibility on IT operations

Intangible
benefits

focus on value-added tasks

Quality of work

(source: customer survey)
© Copyright 11/12/2013 BMC Software, Inc

5
BMC Capacity Optimization
Critical Capabilities
Capability

Why does it matter?

 Provides capacity visibility for all Data Center components: physical,
mainframe, virtual and cloud, databases, storage, networks and more

Enterprise-wide

 Manages virtually any system by means of OOTB/custom connectors
(ETLs) to management tools or low-footprint direct data collection

Zero impact

 Provides comprehensive predictive analytics, by-exception reporting
and automated notification of potential capacity issues

Proactive

 Integrates Configuration Management tools and supports correlation
with business KPIs to estimate capacity needs with expected demand

Service-oriented
& BusinessAware

 Provides automated chargeback reporting by Service/Tenant based on
flexible cost models (e.g. fixed, allocation and utilization-based)

Cost Visibility

© Copyright 11/12/2013 BMC Software, Inc

6
BMC Capacity Optimization
High-level architecture

Capacity Manager

Cloud Admin

Storage Admin

Operation Mgr

Service Manager Service Owner IT Financial Manager

Business Owner

Automation

Discovery

Web Interface (with OOTB and customizable views)

Predictive Analytics

Automated Reporting

Capacity DB
Data Integration

CLM

CMDB
Performance Metrics Business KPIs

Configuration Metrics

Events

Financial Metrics

Facility Metrics

Data
Collectors

Physical/Virtual/Clouds
© Copyright 11/12/2013 BMC Software, Inc

Databases & Middleware Applications

Storage

Networks Data Center Facilities

Business Drivers
7
Broadcasting Company:

BCO will help to impress on
business managers the
importance of far-reaching
capacity planning

Avoided 20
major incidents
with focused capacity
management

“BCO allows us to pull all the information from…
about 10 different health tools…, and it puts all
that in a database and then we can analyze that
with a view to looking at long-term trends.”
“… rather than talking in terms of megabytes or
gigabytes we talk in terms of number of
customers, or number of TV channels with active
users – that's a much more mature conversation
you can have with a business ,and that's our
ultimate goal really.”
– Head of Capacity Mgmt

visit www.bmc.com/getproactive
© Copyright 11/12/2013 BMC Software, Inc

8
Financial Services:

Deliver higher quality
of service based on
business-aware
capacity management
for complete services

Avoided capacity-based outages
through proactive identification of
service bottlenecks

•

Improved business planning and
allocation of capital expenditures

•

Reallocated infrastructure and people to
higher value activities to better meet
business needs

•

Reduced time and cost to:
•
•

•

Identify problematic areas
Maintain custom portal and
warehouse

Reduced reliance on employee tribal
knowledge

visit www.bmc.com/getproactive
© Copyright 11/12/2013 BMC Software, Inc

9
Capacity Optimization

Large multinational – home, personal care and food
product manufactory





© Copyright 11/12/2013 BMC Software, Inc

Increased time
to value while
lowering costs

Reduced
operating and
capital expense

10
Large BCO Customers
Number of devices managed

50K
100K

10K
© Copyright 11/12/2013 BMC Software, Inc

10K
11
BMC Capacity Optimization
Support the full Capacity Management process
Business Level
Capacity Management
Business Owner

Service Level
Capacity Management
Capacity Manager

Service Owner

Service Manager

Process Maturity

IT Financial Manager

Component Level
Capacity Management
Operation Mgr

Storage Admin

© Copyright 11/12/2013 BMC Software, Inc

12
Questions

© Copyright 11/12/2013 BMC Software, Inc

13
Learn more at www.bmc.com
© Copyright 11/12/2013 BMC Software, Inc

14

Capacity Optimisation: Use what you have. Buy what you need: Jim Waring, BMC Software

  • 1.
    Capacity Optimization Use whatyou have. Buy what you need. Jim Waring
  • 2.
    Most organizations use 7-12% Of existing server capacity Source: Gartne © Copyright 11/12/2013 BMC Software, Inc 2
  • 3.
    <10 % of companiesdevelop complete capacity plans Source: Gartne © Copyright 11/12/2013 BMC Software, Inc 3
  • 4.
    BMC Capacity Optimization Capacitymanagement addresses Key IT challenges Reduce Cost of IT - IT Supply IT Demand - Right-size IT resources Avoid over-provisioning Optimize IT resources Increase staff productivity Avoid Business Risk - Match supply with demand - Safely deliver services Prevent capacity-related outages Predict Business demand and impact on IT Ensure service levels Manage IT Complexity - Provide cross-domain, service-oriented visibility Enable good-practices and processes Align IT to Business Support IT Innovation © Copyright 11/12/2013 BMC Software, Inc Enable virtualization and cloud initiatives Consolidate and modernize data centres Support Decision Making with Analytics 4
  • 5.
    BMC Capacity Optimization Capacitymanagement addresses Key IT challenges -65% worked days by automating capacity mgmt -350K £ / year by automating IT reporting Labour Savings Cost Optimization -25% installed CPU and memory -10% overall HW / SW spending Reduced HW Overcapacity Deferred Capital Expenditure Risk Reduction $$ $ Avoided outages & SLA breaches !! $ $$ 6-12 months optimization in procurement -30% in unplanned outages elimination of capacity-caused SLA penalties cost justifiable investment decisions IT and Business alignment greater visibility on IT operations Intangible benefits focus on value-added tasks Quality of work (source: customer survey) © Copyright 11/12/2013 BMC Software, Inc 5
  • 6.
    BMC Capacity Optimization CriticalCapabilities Capability Why does it matter?  Provides capacity visibility for all Data Center components: physical, mainframe, virtual and cloud, databases, storage, networks and more Enterprise-wide  Manages virtually any system by means of OOTB/custom connectors (ETLs) to management tools or low-footprint direct data collection Zero impact  Provides comprehensive predictive analytics, by-exception reporting and automated notification of potential capacity issues Proactive  Integrates Configuration Management tools and supports correlation with business KPIs to estimate capacity needs with expected demand Service-oriented & BusinessAware  Provides automated chargeback reporting by Service/Tenant based on flexible cost models (e.g. fixed, allocation and utilization-based) Cost Visibility © Copyright 11/12/2013 BMC Software, Inc 6
  • 7.
    BMC Capacity Optimization High-levelarchitecture Capacity Manager Cloud Admin Storage Admin Operation Mgr Service Manager Service Owner IT Financial Manager Business Owner Automation Discovery Web Interface (with OOTB and customizable views) Predictive Analytics Automated Reporting Capacity DB Data Integration CLM CMDB Performance Metrics Business KPIs Configuration Metrics Events Financial Metrics Facility Metrics Data Collectors Physical/Virtual/Clouds © Copyright 11/12/2013 BMC Software, Inc Databases & Middleware Applications Storage Networks Data Center Facilities Business Drivers 7
  • 8.
    Broadcasting Company: BCO willhelp to impress on business managers the importance of far-reaching capacity planning Avoided 20 major incidents with focused capacity management “BCO allows us to pull all the information from… about 10 different health tools…, and it puts all that in a database and then we can analyze that with a view to looking at long-term trends.” “… rather than talking in terms of megabytes or gigabytes we talk in terms of number of customers, or number of TV channels with active users – that's a much more mature conversation you can have with a business ,and that's our ultimate goal really.” – Head of Capacity Mgmt visit www.bmc.com/getproactive © Copyright 11/12/2013 BMC Software, Inc 8
  • 9.
    Financial Services: Deliver higherquality of service based on business-aware capacity management for complete services Avoided capacity-based outages through proactive identification of service bottlenecks • Improved business planning and allocation of capital expenditures • Reallocated infrastructure and people to higher value activities to better meet business needs • Reduced time and cost to: • • • Identify problematic areas Maintain custom portal and warehouse Reduced reliance on employee tribal knowledge visit www.bmc.com/getproactive © Copyright 11/12/2013 BMC Software, Inc 9
  • 10.
    Capacity Optimization Large multinational– home, personal care and food product manufactory   © Copyright 11/12/2013 BMC Software, Inc Increased time to value while lowering costs Reduced operating and capital expense 10
  • 11.
    Large BCO Customers Numberof devices managed 50K 100K 10K © Copyright 11/12/2013 BMC Software, Inc 10K 11
  • 12.
    BMC Capacity Optimization Supportthe full Capacity Management process Business Level Capacity Management Business Owner Service Level Capacity Management Capacity Manager Service Owner Service Manager Process Maturity IT Financial Manager Component Level Capacity Management Operation Mgr Storage Admin © Copyright 11/12/2013 BMC Software, Inc 12
  • 13.
  • 14.
    Learn more atwww.bmc.com © Copyright 11/12/2013 BMC Software, Inc 14