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BMC Discovery with new Multi-Cloud Function
- 1. BMC Discovery for Multi-Cloud BillSpinner BMC Software
- 2. Multi-Cloud Connectivity & Experience AI &Machine Learning Speed & Scale Open & Modular Platforms Automation Compliance Security New technology realities © Copyright 2017 BMC Software, Inc.
- 3. Multi-Cloud Reality © Copyright2017 BMC Software, Inc. Public Cloud 3rd Party Providers Data Centers Private Cloud Hybrid Cloud Digital Services 0101010101110111001 Core IT 01010101011110101010101 110100111001 Service Subscribers
- 4. Inter-connected devices will bein use by 2020 28 Billion Of New Business Processes and Systems Will Incorporate Some Element of the Internet of Things >50%90% Of Workloads will be processed by cloud data centers; only 8 percent will be processed by traditional data centers by 2020 71% Number of enterprises adopting Hybrid Cloud computing (up from 58% last year) Industry Trends & Shifting Enterprise Priorities
- 5. Challenges in theMulti-Cloud Landscape CIOHow do I deliver multi-channel experiences for the enterprise? How do I discover apps across various cloud environments? How do I service our Apps & protect our data? How do I secure across all my solutions & vendors? How do I monitor cloud ready apps? How do I integrate cloud apps with other apps that are on premise? © Copyright 2017 BMC Software, Inc.
- 6. Data dependencies matterfor GDPR Understanding application dependencies Understanding new GDPR Regulation
- 7. SaaS PaaS IaaS Models Multi-Cloud Configuration Management Spansall Types of Services Delivery Hybrid Private Traditional ITPublic Development DevOps Agile Waterfall © Copyright 2017 BMC Software, Inc.
- 8. Know current stateto transform Hybrid Private Traditional ITPublic © Copyright 2017 BMC Software, Inc.
- 9. Discovery for Digital Enterprise CostTransparency Service Awareness Security BMC Discovery © Copyright 2017 BMC Software, Inc.
- 10. Start Anywhere Discovery &Mapping Continuous Content Updates Multi-Cloud Strategy • A traditional top-down approach fails to discover complexity • Reduced time & effort with dynamic models • Average cost of $2,800 for each service model (IDC) • The pace of technology changes requires continuous updates • Technology Knowledge Updates (TKU) allows for continuous updates to Discovery’s extensive library • Discovery has been around for 12+ years with over 4,000 asset types found • Identify infrastructure components to move to the cloud • Include cloud services from AWS and Azure, in your application modeling • Keeping up with the speed of cloud Discovery for Service Awareness © Copyright 2016 BMC Software, Inc. What BMC Impacts: • 80% Reduced effort to map applications (IDC) • 80% of mean time to repair (MTTR) is determining what is causing the issue IDC projects that these organizations will realize average annual benefits worth $18,433 per 100 servers over five years ($2.33 million per organization) from IT staff efficiencies. Service Aware Value Differentiator Why this Matters
- 11. Discovery for Security Blindspot Detection Change Impact Assessment Audit Assessment • Identify servers that could be backdoor entry points • 80% of attacks go after a known vulnerability • 50% of exploitations happen within 30 days; it takes average of 193 days to patch a known vulnerability • Accurate change impact assessment • 56% of enterprises report a change re-work rate between 11%-24% (Forrester) • Pre-deployment activities take 22% of staff time & resource in the datacenter (IDC) • $30B in data center capital is sitting idle globally (Anthesis Group & Stanford University) • Due to GDPR, companies need to be able to work at scale and with precision to erase all data on a single customer and certify that result. (Forrester) © Copyright 2016 BMC Software, Inc. What BMC Impacts: • $300K savings by eliminating orphaned and unused assets (ECOLAB) • 60% reduction in audit prep time from 90 to 30 days “We’re avoiding millions of dollars of software costs with BMC ADDM. We find where software is not being used or not required. Then we can reuse or reallocate the license instead of buying new licenses.” – IDC Research Report, 2016 Security Starts Here Value Differentiator Why this Matters
- 12. Discovery for theCost Transparency Cost Transparent Start Anywhere Discovery & Mapping Data Accuracy Standard Cost Model • Understanding of the dependencies to break down cost by line of business • Give P&L accurate reflection of the spends by usage • Rationalize applications and shift savings to innovation projects for the business • Automated data collection allow for reduced manual collection, collation, and management of asset and inventory data. • Native integration with CMDB allows for processing of data from multiple sources. • IT Spend has become one of the largest budget line items in companies today. • IT Operations worldwide spent over $3.1 trillion dollars in 2007 alone. • Shift spend from running the business to growing the business. © Copyright 2016 BMC Software, Inc. What BMC Impacts: • Decrease in amount of manual activity necessary to • collect, collate, and maintain inventory. • Decrease IT spend by shaping demand from lines of business “62% of CIO’s don’t believe there’s adequate transparency of IT cost, contribution, and performance.” (FORRESTER) Value Differentiator Why this Matters
- 13. BMC DISCOVERY L2 &L3 SUPPORT SYS ADMIN CAPACITY MANAGER CLOUD ARCHITECT IT OPERATIONS MANAGER COMPLIANCE & RISK MANAGER IT OPERATIONS MANAGER SECURITY ADMIN ASSET MANAGER IT FINANCE MANAGER CONFIG MANAGER CHANGE MANAGER COMPLIANCE as a SERVICE FTE Reduction REDUCTION IN EXPOSURE DURATION LOWER SECURITY COST DE-RISK APPLICATION PORTFOLIO RIGHT THE FIRST TIME: FTE Reduction SELF HEALING: FTE Reduction MULTI-CLOUD Infrastructure cost reduction RIGHT SIZE CLOUD SERVICES DE-RISK CLOUD INFRASTRUCTURE INCREASING BENEFIT PERSONAENABLING TECHNOLOGY INCREASING MATURITY LOWER NON- COMPLIANCE IMPACTS LOWER SOFTWARE COST GROWING INNOVATION in IT Budget BMC Discovery Enables Maturity for Many Processes © Copyright 2017 BMC Software, Inc. BMC Confidential
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- 15. Typical Discovery Challenges Skill& Cost of operating multiple discovery tools has grown out of control The inability to access and integrate cloud elements data Loosely integrated portfolio Multiple tools duplicated functionality “It is difficult for I&O leaders to demonstrate value from investments in discovery tools because success is often defined by tool installation, not the value created.” Current discovery solutions can’t reach full stack and build application maps Success defined by data collected as opposed to data used © Copyright 2017 BMC Software, Inc. BMC Confidential
- 16. Over 14 yearsDiscovering your Applications with BMC Discovery Discovery Virtual Appliance Mainframe Storage Network devices Converged infrastructure Physical Servers Virtual Machines Clusters Enterprise software Middleware Custom software Cloud services Databases Containers Administrative information Component discovery Relationship discovery Application modeling Data publication CMDB Business Application © Copyright 2017 BMC Software, Inc.
- 17. Continuous Content Updates DeepMulti-Cloud Discovery Start Anywhere Application Mapping © Copyright 2017 BMC Software, Inc. BMC Confidential BMC Discovery Provides Unique Benefits Open and Secure Event Driven 01 02 03 04 05 BMC Discovery © Copyright 2017 BMC Software, Inc. BMC Confidential – Subject to Change
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- 19. Continuous Content Updates 40,000+software versions 4,000+ hardware assets 3,000+ network devices 20+ storage brands 5,000+ lifecycle dates 1,000+ relationship types 100+ middleware 20+ DevOps technologies Microsoft Azure Amazon Web Services Openstack … more to come! © Copyright 2017 BMC Software, Inc. BMC Confidential – Subject to Change
- 20. Increase Visibility in the Multi-Cloud withBMC Discovery © Copyright 2017 BMC Software, Inc. BMC Confidential – Subject to Change
- 21. Multi-Cloud Application Models Azure Data Center AWS ©Copyright 2017 BMC Software, Inc. BMC Confidential – Subject to Change
- 22. Multi-Cloud Dashboard What public cloudresources? In what regions(s)? What applications are impacted? Top deployed compute models? Public cloud hosts exposed to the internet? © Copyright 2017 BMC Software, Inc. BMC Confidential – Subject to Change
- 23. Start Anywhere Application Mapping Visualize suggested applicationmodel Define boundaries and bespoke components Publish model for auto-updates © Copyright 2017 BMC Software, Inc. BMC Confidential – Subject to Change
- 24. RESTful API SNMP Recognition Rules Discovery Community Reports & Dashboards Data exports Custom patterns OpenDiscovery CyberArk integration Appliance CLI © Copyright 2017 BMC Software, Inc. BMC Confidential – Subject to Change
- 25. 2) Process eventreceived1) Send event REST call 3) Update the model Third Party System BMC Discovery Consolidation Appliance or Cluster Event Based Pattern Model Update Event-driven model updates Register external event sources Trigger Patterns vCenter integration out-of-the-box © Copyright 2017 BMC Software, Inc. BMC Confidential – Subject to Change
- 26. Why This Matters © Copyright2017 BMC Software, Inc. 28% reduced event volume 41% Free up IT Staff BMC Discovery Cost Transparency Service Awareness Security
- 27. BMC Confidential Efficient change management Up-to-Date Infrastructure SWLicense Visibility $6B Communications service provider automates scanning of IT server assets +3,000 Servers mapped daily Minutes Vs. days for true-up reports 72 hoursWeekly time saved per server Business Impact Network topology data provides insight into the impact of incidents and planned actions across network. Quick identification of outdated software and operation systems enables IT to keep systems current and delivering high-quality service. Automatic detection avoids 3-4 days of manual research to track down and validate servers. Windstream © Copyright 2017 BMC Software, Inc. BMC Confidential
- 28. BMC Confidential Publisher optimizesdigital service management to keep presses rolling for 11M readers +11M Daily readership +5,000 Employees supported Reduced MTTR Business Impact Detailed data enables staff to troubleshoot incidents quickly, cutting MTTR significantly. Visibility into assets and their relationships has improved the change success rate measurably. Change-related incidents have been greatly reduced. News UK © Copyright 2017 BMC Software, Inc. BMC Confidential “When you have strong, well-defined processes and advanced tools in place, you can cope with increases in users, systems, and throughput – and continue to ensure reliability without adding staff.” - Paul O’Connell, Head of Enterprise Operations, News UK
- 29. k BMC Discovery Worldwide Customers “Lovingthe advancements in visualisations in the new version, mixed with the incoming Cloud discovery, we have a fantastic opportunity to further empower our users and bring management that much closer to the data” – Matt Lambie, Computacenter 1,000+ BMC Discovery Customers
- 30. © Copyright 2017BMC Software, Inc. BMC Confidential Visit bmc.com/discovery today! Cost Transparent Service Aware Security BMC Discovery
- 31. © Copyright 2017BMC Software, Inc. - BMC Confidential—Internal Use Only
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- 33. Journey to CognitiveEnterprise Growth Cognitive Enterprise Predictive Intelligence Virtual Agents Chatbots Cognitive Service Management Digital Enterprise Multi Cloud Multi Device Multi Channel Digital Service Management © Copyright 2017 BMC Software, Inc. BMC Confidential ITSM Online Enterprise Service Management Excellence
- 34. CognitiveCapabilities Cognitive Service ManagementTransformation DIGITAL DISCOVERY DIGITAL SERVICE DIGITAL WORKPLACE BMC INNOVATION SUITE CognitiveServiceManagement DIGITAL ENVIRONMENT Multi- Cloud Multi-Channel(Omni-Channel)Multi- Device (IoT) SERVICE MANAGEMENT EXCELLENCE REMEDY, REMEDYFORCE (ON-PREM & CLOUD) © Copyright 2017 BMC Software, Inc. BMC Confidential ITSM
- 35. COGNITIVE MICROSERVICE IBM WATSON, TSI, HOOKSFOR OTHER DIGITAL WORKPLACE LOB SERVICE MGMT MULTI-CLOUD SVC MGMT REMEDY ITSM INTELLIGENT AUTOMATION AUTO : CLASSIFICATION, ROUTING, ASSIGNMENT INNOVATION SUITE ATHENA (VIRTUAL SUPPORT ASST.) + CHAT BOT DISCOVERY Consumption Layer Digital Discovery & Digital Service (IT & LOB) Platform Layer Cognitive Embedded Across All Layers
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- 37. Challenges Reducing storage cost and operationalrisk Teams work in silos Lack insight into services impacted by storage changes © Copyright 2017 BMC Software, Inc.
- 38. 1. Enterprise StorageGroup, 2015 88% of Respondents state that storage is growing at a rate of 10% or more annually1 Storage Trends Our Understanding
- 39. Goals for StorageDiscovery ITSM and ITOM alignment Provide application awareness Locate orphaned storage Improve collaboration © Copyright 2017 BMC Software, Inc.
- 40. © Copyright 2017BMC Software, Inc. Features & Capabilities
- 41. Understand how storage systems supportbusiness services View multivendor storage data in one place Discover host to storage relationships BMC Discovery for Storage © Copyright 2017 BMC Software, Inc.
- 42. Benefits of Discoveryfor Storage Align storage team with ITSM and ITOM processes Provide application awareness to storage planning, maintenance, and chargeback Locate orphaned storage Improve collaboration NAS Array NetApp, Oracle ZFS (via SNMP) SAN Array Hitachi, EMC, IBM, HP, Dell, Fujitsu (via WBEM) Virtual Storage IBM SVC (via WBEM) EMC VPLEX (via REST) SAN Switches Cisco, Brocade (via SNMP) Hypervisors VMware, Hyper-V, KVM, XenServer Servers Linux, Windows, Solaris, AIX, HP SAN NAS Virtualization Network Linux, Windows, Solaris Vmware, KVM, Hyper-V © Copyright 2017 BMC Software, Inc.
- 43. Agentless Discovery Uses StandardProtocols WBEM SNMP SSH REST Connects to Storage Management Software or directly to Storage Systems
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- 45. Bringing It Together BMCDiscovery and Flexera provide governance over your software licensing to gain IT infrastructure visibility, reduce software costs, and maintain continuous compliance. © Copyright 2017 BMC Software, Inc. © 2017 Flexera Software LLC. All rights reserved. | Company Confidential
- 46. 1+1 = 3 BMC+ Flexera Better Together Cloud Reconciliation Entitlements SW Inventory Optimization Discovery Dependencies Governance © Copyright 2017 BMC Software, Inc.
- 47. Align Asset Datawith Business Management Asset showback & chargeback Inventory management Asset tracking & governance Software end-of-life planning Increasing integration with IT management solutions Data Foundation Knowledge InformationProactive Service-aligned Integrate ITAM with incident & change processes Software optimization Best of Breed Partners Baseline + +
- 48. BMC Discovery Integrationto ServiceNow Seamless Data Pump Engine Migrate configuration data between BMC and ServiceNow seamlessly Complete set of out-of-box maps to move CIs and relationship data directly to ServiceNow with “instant-on” capability Out-of-Box maps for all BMC Discovery data classes and relationships Point and click map modification for future customer needs Delta vs full load capabilities Compliant with ServiceNow best practices including import set, transform maps, and target tables SEAMLESS DATA PUMP for BMC and ServiceNow by Tech Data