IBM is releasing version 7.5.1 of its SmartCloud Control Desk product, which will feature new app headers to understand tickets quickly, a simplified and redesigned app interface following IBM's OneUI guidelines, and live chat support. The release will also include infrastructure management features like viewing logical and geographic topologies of resources and incidents, performing "what-if" impact analysis, and getting a full 360 degree view of a resource. The document provides roadmaps for future releases of IBM's Maximo, Tririga, and SmartCloud Control Desk products with planned new features, integrations, optimizations, and capabilities through 2015 and beyond.

1. © 2013 IBM Corporation
IBM SmartCloud Control Desk
Product roadmap
Jens Cajus, IBM
[ Copenhagen, 29th May ]

2. 1
1
SCCD 7.5.1 – Exciting & Compelling new
release! New app headers – understand ticket in 5 seconds
Simplified and re-designed apps
New styling leveraging IBM OneUI guidelines
Live Chat
support
AppStore look-and-feel for
service catalog
Improved user experience

3. 2
2
 View information about resources inside and outside the data center.
 Analyze the geographic distribution of incidents (either manually created or from
monitoring and event management tools).
– Multiple Events / Incidents / Problems / Changes / Assets / CIs on map, Advanced search and filter
capability for map overlays.
– Drill down into details from map markers.
 Perform “what-if” impact analysis
SCCD 7.5.1 - New features for Smarter Infrastructure Management
Get a full 360 on a resource
View logical topology with incident & status overlay
Perform “What-if” impact analysis & view results on topology view
View geographical topology of business services with status overlays

4. 3
3
Please note
IBM’s statements regarding its plans, directions, and intent are subject to change or
withdrawal without notice at IBM’s sole discretion.
Information regarding potential future products is intended to outline our general product
direction and it should not be relied on in making a purchasing decision.
The information mentioned regarding potential future products is not a commitment, promise,
or legal obligation to deliver any material, code or functionality. Information about potential
future products may not be incorporated into any contract. The development, release, and
timing of any future features or functionality described for our products remains at our sole
discretion.
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5. 4
2012 2013*
• Reservation management
• Sustainability management
enhancements
• Building Mgmt System integration
enablement
• Additional translations
• Implementation and upgrade
accelerators
• Localization compliance enhancements
• US Federal enhancements
• FASB/IASB Lease Accounting updates
• Additional database and browser support
• Updated ESRI / Energy Star integrations
The information on the new product is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information on the new
product is for informational purposes only and may not be incorporated into any contract. The information on the new product is not a commitment, promise, or legal obligation to deliver
any material, code or functionality. The development, release, and timing of any features or functionality described for our products remains at our sole discretion.
2014*
Services
Integration
Commercial
Integration
• Energy Management enhancements
• Next generation mobile applications
• Localization compliance enhancements
• CAD integrator support for Revit
• FASB/IASB Lease Accounting updates
• Implementation and upgrade accelerators
• Advanced scheduling & dispatch
• Flexible graphical mapping
• Nuclear Enhancements
• Service Provider updates
• Scheduling optimization
• New mobile applications
• Predictive analytics
• Enhanced HS&E capabilities
• Industry solution enhancements
• Support for crews, mapping service
addresses
• Usability, Reporting and KPI
enhancements
• Additional mobile applications
• SaaS enabled platform (Multi-tenancy)
• Time to Value Enhancements
* Considered investment
• Enhanced mobile platform
• Common BIM enablement
• Common middleware
• One UI user experience
enhancements
• Unified Analytics solution
• EAM Space management
integration
• Unified mobile platform
• Integrated EAM, Space
Management, Capital Projects
• Enhanced integration capabilities
(OSLC-based)
2015+ *
Maximo
TRIRIGA
• Enhanced mobile platform
• Multiple solution delivery
models
• User experience
enhancements
• Unified Analytics solution
• Additional mobile applications
• Facility and real estate management
analytics
• Workplace performance
management benchmarking
• Energy Management enhancements
• Demographic analysis with GIS
integration
• Supply Chain and Financial
mgmt enhancements
• Manifesting and logistics
• Additional mobile applications
• Energy Management
enhancements
TRIRIGATRIRIGA 10.xTRIRIGA 10.3
MaximoMaximo 7.xMaximo 7.5
Roadmap: continuous innovation

6. 5
2013 Capabilities Roadmap
5 IBM Confidential
H1 2013 H2 2013
The information on the new product is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information on the new product is for
informational purposes only and may not be incorporated into any contract. The information on the new product is not a commitment, promise, or legal obligation to deliver any material, code or
functionality. The development, release, and timing of any features or functionality described for our products remains at our sole discretion. .
Fix-Packs/Mod
Release
Release updates
New Products
Key 2013 Focus:
• Optimization, Mobile Applications and Analytics
• Address high-value customer requirements across
multiple industries
• Continued maintenance for multiple releases
Maximo
ACM/Transportation
7.5.x.x
• Aviation/Spec 2000
• Flight Log Book
• Progressive Inspections
Maximo Scheduler
7.5.x.0
- Automated
Schedule
Optimization
- Automated Route
Optimization
TRIRIGA 10.x
• Implementation
accelerators
• Localization
enhancements
• Lease
accounting
enhancements
Maximo
Fix-pack 7.5.0.x
Mobile
• Mobile platform
• Android support
• Connected/Disconnected
• Maximo Work Mgmt
applications
Maximo
Fix-pack
7.1.1.xx
Maximo Mobile
7.5.1
• Android support
• RFID
Smart Cloud Control
Desk 7.5.1
Maximo
Fix-pack 7.5.0.4
Maximo Integration
for TRIRIGA
Capital Project
Tasks
• ISM Library
download
Maximo Oil &
Gas/HS&E
7.5.1
• Permit to Work
• Audit and
Surveys
Trellis Real-time
Infrastructure
Optimization
Platform 2.0
Maximo Integration
for TRIRIGA 1.1
• Space & Move
Mgmt
• ISM Library
download
TRIRIGA 10.3.x
• Enhanced
browser support
• Energy Star and
ESRI updates
• Phase 1 508
Accessibility;
Maximo 7.5 on
PureApplication
System
2014
SmartCloud
Control Desk
Fix-pack 7.5.1.1
SmartCloud
Control Desk
Fix-pack 7.5.0.2
Analytics
• KPI/Reporting
• Enhanced Predictive
capabilities
TRIRIGA Energy
Optimization
• Real-time energy &
operating analytics
• Event filtering & root
cause analysis
• Work request
generation
Mobile
• Mobile platform
updates
• iOS Support
• TRIRIGA, SCCD,
Maximo
applications
• Appl Designer
Maximo Next
• SaaS Enabled
Platform (Multi
Tenancy)
• Updated Platforms
• Usability
improvements
• Crews
• Service Addresses
• Mapping
SmartCloud Control
Desk Next
Service Provider
• Automatic Updates to Bill
Batch
• Usage by Financial
Period
• Premium Labor Pricing

7. 6
Capabilities and Adjacency Value – Focus of SCCD.Next
Cloud and IT
Optimization
Asset & Facilities
Management
Enables better business
outcomes by enhancing IT
agility and by optimizing the
trade-offs of cost, risk and
innovation in the delivery and
management of services
Accelerates service innovation
by optimizing the provisioning &
management of a broad range
of enterprise assets such as
mobile devices, workstations &
instrumented endpoints.
Optimizes utilization and return
on physical assets and
increases maintenance
efficiency by delivering insight
into real-time asset conditions,
utilization and related work
processes.
Enterprise Endpoint
Management
SmartCloud Control Desk
IT Asset
Management
License
Management
Procurement
Management
Configuration
Management
Change
Management
Release
ManagementService
Catalog &
Request Mgmt
Incident
Management
Problem
Management
Financial
Management
Knowledge
Management
Cloud and IT
Optimization
Asset & Facilities
Management
Enables better business
outcomes by enhancing IT
agility and by optimizing the
trade-offs of cost, risk and
innovation in the delivery and
management of services
Accelerates service innovation
by optimizing the provisioning &
management of a broad range
of enterprise assets such as
mobile devices, workstations &
instrumented endpoints.
Optimizes utilization and return
on physical assets and
increases maintenance
efficiency by delivering insight
into real-time asset conditions,
utilization and related work
processes.
Enterprise Endpoint
Management
SmartCloud Control Desk
IT Asset
Management
License
Management
Procurement
Management
Configuration
Management
Change
Management
Release
ManagementService
Catalog &
Request Mgmt
Incident
Management
Problem
Management
Financial
Management
Knowledge
Management
IT Asset
Management
License
Management
Procurement
Management
Configuration
Management
Change
Management
Release
ManagementService
Catalog &
Request Mgmt
Incident
Management
Problem
Management
Financial
Management
Knowledge
Management
• Service Catalog offerings for cloud
requests
• Integration with cloud provisioning
tools - VMware, SmartCloud
Provisioning / Orchestrator / Cost Mgmt
• Real-time license mgmt for cloud
• Improved usability & license mgmt
coverage of license types
• Closed-loop change & config mgmt
for real-time cloud
• Simpler, consumable data model
• OSLC integrations
• Internal Enterprise App Store
with catalog + integrated license
mgmt and TEM integration
• Support for mobile device mgmt
services from service catalog
• Improved usability and coverage
of license types
• Extension of TEM integration to
support servers (CIs)
• Simpler, consumable data model
and discovery integration
• OSLC consumer for TEM
• Improved usability for managers
• Improved usability for agents
• Asset-CI convergence and usability
• Simpler, consumable data model and
discovery integration
• Improved analytics
• Improved dashboards
• Improved license management (SWG
initiative)
• Improved mobile access
• Incident & problem diagnostics with TEM
• OSLC provider
• SCCD – Tririga integration
• Request mgmt
• Building maps
• IDML data loader
•ITNM / ITNCM network mgmt
integrations
• Industry-specific integrations
• DCIM / Emerson
• Simpler, consumable data model
and discovery integration
• “Managed resource” view