This document discusses the importance of community engagement for news organizations. It defines engagement as making listening, joining, leading, and enabling conversation a top priority to elevate journalism. The document outlines different types of engagement including outreach, conversation and collaboration. It provides many avenues for engagement, both online using tools like social media, and offline through in-person events. It emphasizes the importance of curating, authenticating, and attributing content from the community. Liveblogging, crowdsourcing, and other techniques for actively involving the community are also discussed.