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Social Media: Tools for Journos
This document provides tips and guidelines for journalists to effectively use social media tools in their work. It discusses how journalists can use social media for live coverage of events, searching for sources and information, crowdsourcing stories, monitoring community conversations, and curating relevant content. Specific platforms and techniques are described, such as using hashtags, lists, photos and videos. It also emphasizes the importance of verifying information found on social media and discussing ethical guidelines with editors.
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Social Media: Tools for Journos
- 1. Social Media: Tools forJournos Saskatchewan Media Guild November 9, 2013 #SMGsocial
- 2. Read more aboutit • • • • stevebuttry.wordpress.com slideshare.net/stevebuttry @stevebuttry stephenbuttry@gmail.com
- 3. You’re a journo,not a carrier
- 4. Social media toolbox 1.Livetweet events & breaking news 2. Search 3. Crowdsource 4. Monitor community conversation 5. Curate 6. 7. 8. 9. Hashtags Lists Photos & videos Embed content in stories 10.Verification
- 5. Social media =journo tool 1. 2. 3. 4. Live coverage Search Crowdsourcing Monitor conversation 5. Curate conversation 6. 7. 8. 9. Lists Hashtags Photos, videos Embed content in your stories 10. Verify facts
- 6. • • • • Many more users Muchinfo private Tougher to search Not as immediate (less frequent updates) • Engage, don’t intrude • Great for breaking news • Great real-time search • Engagement not as intrusive • Hashtags help more w/ search, conversation
- 7. Getting started on • • • • • • Identifyas a journalist in your profile Upload a photo or logo as your avatar Enable use w/ phone Tweet a little before you start following Don’t drink the whole stream Integrate Twitter into your day
- 8. Organizing chaos • • • • • • Use Twitterlists TweetDeck & HootSuite help organize Mobile app Check @ mentions Twitter alerts Save regular searches (can be columns in TweetDeck, HootSuite)
- 9. Why use here? • Morepeople in your community use Twitter than you think • They’re younger than newspaper readers • Produces content for your website • Powerful search function (find sources) • Changes your newsroom culture • Twitter rocks on breaking news
- 10. Social media =journo tool 1. 2. 3. 4. Live coverage Search Crowdsourcing Monitor conversation 5. Curate conversation 6. 7. 8. 9. Lists Hashtags Photos, videos Embed content in your stories 10. Verify facts
- 11. Livetweeting exercise Need volunteersto: • Play by play • Commentary • Links • Photos • Video (Vine, Tout) #SMGsocial
- 12. Live-tweeting situations • Trials •Meetings • Sporting events (staff and/or public tweets: Friday Night Tweets) • Festivals • Breaking stories Remember to feed site (ScribbleLive, etc.)
- 13. Livetweeting tips • • • • • • • Don’t transcribe;observe & report In sports, mix play-by-play & commentary Use hashtag (& check & engage) OK to pause for checking facts, names Note significant pause (halftime, lunch) Fun interludes, exchanges, anecdotes Check facts before you hit “tweet”
- 25. Other live-coverage tools • • • • • • ScribbleLive,CoverItLive, LiveblogPro Twitter widgets U-Stream, Qik, Livestream Google+ Hangout w/ YouTube Storify (almost live if you update frequently) Facebook (frequent posts can be annoying)
- 26. Social media =journo tool 1. 2. 3. 4. Live coverage Search Crowdsourcing Monitor conversation 5. Curate conversation 6. 7. 8. 9. Lists Hashtags Photos, videos Embed content in your stories 10. Verify facts
- 27. Social search • • • • Twitter advancedsearch Facebook graph search Search for keywords, hashtags, users Search by location (but most tweets aren’t geotagged) • Use Geofeedia (more than just tweets) • Big news? Search: Holy shit, WTF
- 45. Tips for findingtweets • Search (Twitter advanced, Google, Topsy, twXplorer) for keywords, location • Check followers & timelines (replies, RTs) • Expand tweets to see conversation • Check profiles • Follow; DM or tweet asking for interview • Make screen grabs (they might delete)
- 48. Searching tips • • • • Search forpeople suddenly in the news Great for searching for sources, groups Tougher to search posts (many are private) Messages will go into “other” box; better to post on wall or seek mutual friends
- 49. • Excellent searchengine • Search for keywords on résumés • Search by employer (& former employer) • Mutual contacts can introduce
- 50. • Foursquare “mayor”may be employee or loyal customer of biz or venue • Who has “checked in” at event, scene • Check Reddit for discussion of your topic (for tips, don’t assume info is verified)
- 51. Social media =journo tool 1. 2. 3. 4. Live coverage Search Crowdsourcing Monitor conversation 5. Curate conversation 6. 7. 8. 9. Lists Hashtags Photos, videos Embed content in your stories 10. Verify facts
- 52. Crowdsourcing tips • Saywhat you know, what you need to know • Don’t ask for help; invite people to tell their stories, share their photos • Reach broader audience (hashtags, ask on FB pages of groups w/ interests)
- 53. Crowdsourcing tips • • • • Use Facebook,Twitter, G+, website, paper Search & crowdsource simultaneously Be careful about repeating rumors Invite contact (phone, email)
- 62. Social media =journo tool 1. 2. 3. 4. Live coverage Search Crowdsourcing Monitor conversation 5. Curate conversation 6. 7. 8. 9. Lists Hashtags Photos, videos Embed content in your stories 10. Verify facts
- 63. Monitor conversation • Followofficials, activists on beat • Searches, alerts for people & keywords on beat • Save location searches for breaking-news terms (fire, emergency, siren) • Save local searches • Join conversation
- 64. People to follow • • • • Lookfor sources (find people) Ask sources Journalists in other communities When someone follows you, check out to see whether you should follow back • When you follow someone, check whom they follow • Tweeps mentioned in interesting tweets
- 71. Monitoring tools • Pinterest(especially in food, fashion, travel, crafts, entertainment) • YouTube (do agencies, people in community have YouTube channels?) • SlideShare (are people telling more on slides than they’re telling you?) • Reddit
- 72. Social media =journo tool 1. 2. 3. 4. Live coverage Search Crowdsourcing Monitor conversation 5. Curate conversation 6. 7. 8. 9. Lists Hashtags Photos, videos Embed content in your stories 10. Verify facts
- 73. What is curation? Museumcurator: • Studies topic • Chooses relevant content (other sources & museum collection) • Authenticates • Groups related items • Provides context • Presents exhibit Journalism curator: • Studies topic • Chooses relevant content (social media, blogs, staff) • Authenticates • Groups related items • Provides context • Presents collected content
- 74. NPR’s Andy Carvin “Ithink curation has always been a part of journalism; we just didn't call it that.” – quoted in The Atlantic by Phoebe Connelly
- 75. Curation Situations Tools • • • • • • • • Reaction story Public event Secondscreen Breaking story Storify Spundge Geofeedia RebelMouse
- 76. Social media =journo tool 1. 2. 3. 4. Live coverage Search Crowdsourcing Monitor conversation 5. Curate conversation 6. 7. 8. 9. Lists Hashtags Photos, videos Embed content in your stories 10. Verify facts
- 77. Lists • • • • Organize beat bylists Lists save time TweetDeck, HootSuite Create list for story (who’s tweeting about it?) • Embed list in story or blog post
- 92. Social media =journo tool 1. 2. 3. 4. Live coverage Search Crowdsourcing Monitor conversation 5. Curate conversation 6. 7. 8. 9. Lists Hashtags Photos, videos Embed content in your stories 10. Verify facts
- 93. #Hashtags • • • • • Regular hashtags Event hashtags Breakingnews Cause hashtags Humorous
- 94. #Hashtag tips • Useexisting hashtag if there is one • Search before launching hashtag (avoid duplication) • Look for secondary hashtags, especially in events or breaking news • Hashtags help find witnesses & other sources
- 95. #notjustonTwitter • Effective onInstagram & Tout, too • Work on Facebook, but have not caught on yet
- 104. Social media =journo tool 1. 2. 3. 4. Live coverage Search Crowdsourcing Monitor conversation 5. Curate conversation 6. 7. 8. 9. Lists Hashtags Photos, videos Embed content in your stories 10. Verify facts
- 117. Photo curation Photo sites:Instagram, Flickr, Pinterest, Picasa (don’t forget Facebook, Twitter) Finding photos: Search, Geofeedia, hashtags, ask community to submit Curation tools: Geofeedia, Storify, Spundge, Olapic, embed codes Make contact & ask for more!
- 118. Video curation YouTube: strongsearch engine, most are embeddable Quick video sites: Instagram (15 seconds), Tout (15 seconds, 45 for pro accounts), Vine (6 seconds) Finding photos: Search, Geofeedia, hashtags, ask community to submit Curation tools: Geofeedia, Storify, Spundge
- 119. Tout vs. Instagramvs. Vine Tout • 15 seconds (or 45) • Widgets • Multiple social platforms • Channels • Import from camera roll or hard drive Vine • 6 seconds • Can’t edit or import Instagram • Filters • Huge user base • May add more features
- 120. Social media =journo tool 1. 2. 3. 4. Live coverage Search Crowdsourcing Monitor conversation 5. Curate conversation 6. 7. 8. 9. Lists Hashtags Photos, videos Embed content in your stories 10. Verify facts
- 121.
- 122. What can youembed? • • • • Public Tweets & Facebook posts Videos (YouTube, Vimeo, Tout, Instagram) Photos (Instagram, Flickr, Pinterest …) Slides & documents (Scribd, SlideShare, DocumentCloud) • Curation (Storify, ScribbleLive, RebelMouse)
- 128. Social media =journo tool 1. 2. 3. 4. Live coverage Search Crowdsourcing Monitor conversation 5. Curate conversation 6. 7. 8. 9. Lists Hashtags Photos, videos Embed content in your stories 10. Verify facts
- 132. Vetting & verifying •Track back RTs, etc. to source • Look for clusters • Location enabled? • Evaluate the network • Evaluate the history • Links, photos? • Take it old school • Disclose, hedge, repeat • Be brave only in correction Tips from Craig Silverman, Regret the Error
- 133. Evaluating tweeps • • • • • • How longhave they been tweeting? Check previous tweets, interaction Check bio, links Check Klout score Google name and scam, spammer Contact & interview Tips from Mandy Jenkins, Zombie Journalism
- 135. Ethical issues • Identifyyourself as a journalist w/ Leader-Post (or whatever is your org) • Behave professionally on personal accounts • Be personable on pro accounts • Discuss w/ editor whether opinion is appropriate
- 136. Social fame isfleeting
- 137. CT Twitter study: •Newsroom accounts mostly heads & links • @5thDistrictCT conversational (links to competition, RTs, replies, great info) • @5thDistrictCT = 2x to 10x more referrals per Twitter follower
- 138. Tips for beingconversational: • Monitor @ mentions & reply (answer questions, thank for links, address critics) • Make link posts conversational • RT competition, community bloggers • Ask questions
- 139.
- 141. Why converse w/no link? • Question invites conversation • Engagement w/ question boosts views/engagement on subsequent links • Builds brand, gain followers • Do you enjoy conversation w/ people always calling attention to themselves?
- 142. Writing benefits ofTwitter • Paste lead into tweet box. If it’s >140, challenge whether it’s too long • 140 characters gives great practice at getting to the point
- 143. Read more aboutit • • • • stevebuttry.wordpress.com slideshare.net/stevebuttry @stevebuttry stephenbuttry@gmail.com
Editor's Notes
- #29 We’ll also discuss the Denver plane crash that Mike Wilson survived and how the media missed an opportunity by not using Twitter.
- #65 If I have time, I’ll use the next several slides in a discussion of how Bill Doskoch used Twitter on a routine (and amusing) daily story.
- #106 We’ll start with some examples of why Twitter is a valuable breaking-news tool. Most will, of course, remember that Twitpic had the first shot of the Hudson landing.
- #130 We’ll also discuss the Denver plane crash that Mike Wilson survived and how the media missed an opportunity by not using Twitter.