Engagement
in reporting
   Steve Buttry
   The Gazette
  March 19, 2012
     #gaztrain
Read more about it
• stevebuttry.wordpress.com
• slideshare.net/stevebuttry
• @stevebuttry
• zombiejournalism.com
• https://www.newsu.org/introduction-to-
  reporting
• stephenbuttry@gmail.com
Do some live-tweeting
• Take notes for this workshop on
  Twitter #gaztrain
What engagement is
Community engagement = News orgs make
top priority to listen, to join, lead & enable
conversation to elevate journalism.
What engagement isn’t
• Promotion (though it has promotional
  value)
• Distribution of content (though you
  should)
• Purely a digital pursuit (it uses digital
  tools along w/ traditional ones)
What engagement is
Community engagement = News orgs
make top priority to listen, to join,
lead & enable conversation to elevate
journalism.
Avenues of Engagement
•   Social media    •   Content submissions
•   Blogs           •   Interactive content
•   Crowdsourcing   •   Voting, contests
•   Breaking news   •   Comments
•   Stories         •   Schools, groups
•   Events          •   Feedback
•   Curation        •   Print
•   Aggregation     •   Face to face
Engagement in reporting
•   Social media    •   Content submissions
•   Blogs           •   Interactive content
•   Crowdsourcing   •   Voting, contests
•   Breaking news   •   Comments
•   Stories         •   Schools, groups
•   Events          •   Feedback
•   Curation        •   Print
•   Aggregation     •   Face to face
• Many more users     • Great for breaking
• Much info private     news
• Tougher to search   • Great real-time
• Not as immediate      search
  (less frequent      • Engagement not as
  updates)              intrusive
• Engage, don’t       • Hashtags help w/
  intrude               search, conversation
Why to use
• It can save you time
• It extends your reach
• It’s an engaging, conversational tool
• It’s great for connecting with
  eyewitnesses
• Powerful real-time search
How to use
•   Follow officials & agencies on beat
•   Twitter Search (advanced)
•   Hashtags (regular & spontaneous)
•   Follow community conversation
•   Breaking news
•   Crowdsourcing
•   Live-tweeting
Bookmark this page

https://twitter.com/#!/search-advanced
Vetting tweeps, verifying info
 •   Check full Twitter stream, profile
 •   Connect on phone, in person
 •   Check location (not 100% reliable)
 •   Others verifying? Clusters, not echos
 •   Photos?
 •   Other sources, other tweeps
 •   Ask, “How do you know that?”
More on verification
             Craig Silverman tips:
http://www.cjr.org/behind_the_news/eight_sim
          ple_rules_for_doing_a.php
              Mandy Jenkins tips:
  http://zombiejournalism.com/2011/09/b-s-
           detection-for-journalists/
Say what you don’t know
Why use hashtags?
•   Find other sources
•   Expand your audience
•   Organize content (for feeds & contacting)
•   Follow the discussion
Hashtag tips
•   Use re-usable hashtags (#okstorm)
•   Search for hashtag(s) already in use
•   If a hashtag is already in use, adopt it
•   If not, choose one that’s simple & unique
•   Geographic abbreviation helps (#ctirene)
•   Geographic better than branded
    (#copreps better than #dppreps)
Connecting w/ community
• Use Advanced Twitter Search to find &
  check local tweeps
• Search terms & location to find people
  tweeting about your beat
• Check followers of newsroom account
• See who tweeps are conversing with
• Who follows agencies, people on beat?
Twitter helps your site
Content:                Traffic:
• Feed liveblog         • Your tweets
  (CoverItLive,         • Retweets
  ScribbleLive)         • Reach audience not
• Widgets                 visiting site
• Curate social media
  (Storify, Storyful)
• Stories
Time management
• Saves time in breaking news &
  crowdsourcing
• Mobile apps let you tweet & read on the
  go
• 140 characters doesn’t take long to write
  or read
• TweetDeck, HootSuite, lists, search
• Connect w/ sources (balance,
  disclosure?)
• Check pages of agencies, people on beat
• Crowdsourcing
• Look for people in the news
• Ask for permission to use photos
Options for journalists:
• Use personal FB account, all or most
  public
• Enable subscriptions (decide which
  updates are public)
• Journalist page
Use other social tools, too
What is curation?
Museum curator:          Journalism curator:
• Studies topic          • Studies topic
• Chooses relevant       • Chooses relevant
  content (other           content (social
  sources & museum         media, blogs, staff)
  collection)            • Authenticates
• Authenticates          • Groups related items
• Groups related items   • Provides context
• Provides context       • Presents collected
• Presents exhibit         content
Authenticate & attribute
• Ask: “How do you know that?”
• Ask careful questions of crowd to help
  you vet & verify
• Check links, tweets & information on
  sources
• Link to original source
• Attribute
Why crowdsource?
• It saves time
• Connecting with sources has always been
  one of a journalist’s most important jobs
• You bring more voices to your news
  reports
• The crowd knows more than we do
• You engage the community
Crowdsource
Crowdsource
Crowdsource
Read more about it
• stevebuttry.wordpress.com
• slideshare.net/stevebuttry
• @stevebuttry
• zombiejournalism.com
• https://www.newsu.org/introduction-to-
  reporting
• stephenbuttry@gmail.com

Engagement in reporting

  • 1.
    Engagement in reporting Steve Buttry The Gazette March 19, 2012 #gaztrain
  • 2.
    Read more aboutit • stevebuttry.wordpress.com • slideshare.net/stevebuttry • @stevebuttry • zombiejournalism.com • https://www.newsu.org/introduction-to- reporting • stephenbuttry@gmail.com
  • 3.
    Do some live-tweeting •Take notes for this workshop on Twitter #gaztrain
  • 4.
    What engagement is Communityengagement = News orgs make top priority to listen, to join, lead & enable conversation to elevate journalism.
  • 5.
    What engagement isn’t •Promotion (though it has promotional value) • Distribution of content (though you should) • Purely a digital pursuit (it uses digital tools along w/ traditional ones)
  • 6.
    What engagement is Communityengagement = News orgs make top priority to listen, to join, lead & enable conversation to elevate journalism.
  • 7.
    Avenues of Engagement • Social media • Content submissions • Blogs • Interactive content • Crowdsourcing • Voting, contests • Breaking news • Comments • Stories • Schools, groups • Events • Feedback • Curation • Print • Aggregation • Face to face
  • 8.
    Engagement in reporting • Social media • Content submissions • Blogs • Interactive content • Crowdsourcing • Voting, contests • Breaking news • Comments • Stories • Schools, groups • Events • Feedback • Curation • Print • Aggregation • Face to face
  • 9.
    • Many moreusers • Great for breaking • Much info private news • Tougher to search • Great real-time • Not as immediate search (less frequent • Engagement not as updates) intrusive • Engage, don’t • Hashtags help w/ intrude search, conversation
  • 10.
    Why to use •It can save you time • It extends your reach • It’s an engaging, conversational tool • It’s great for connecting with eyewitnesses • Powerful real-time search
  • 11.
    How to use • Follow officials & agencies on beat • Twitter Search (advanced) • Hashtags (regular & spontaneous) • Follow community conversation • Breaking news • Crowdsourcing • Live-tweeting
  • 20.
  • 21.
    Vetting tweeps, verifyinginfo • Check full Twitter stream, profile • Connect on phone, in person • Check location (not 100% reliable) • Others verifying? Clusters, not echos • Photos? • Other sources, other tweeps • Ask, “How do you know that?”
  • 22.
    More on verification Craig Silverman tips: http://www.cjr.org/behind_the_news/eight_sim ple_rules_for_doing_a.php Mandy Jenkins tips: http://zombiejournalism.com/2011/09/b-s- detection-for-journalists/
  • 23.
    Say what youdon’t know
  • 26.
    Why use hashtags? • Find other sources • Expand your audience • Organize content (for feeds & contacting) • Follow the discussion
  • 27.
    Hashtag tips • Use re-usable hashtags (#okstorm) • Search for hashtag(s) already in use • If a hashtag is already in use, adopt it • If not, choose one that’s simple & unique • Geographic abbreviation helps (#ctirene) • Geographic better than branded (#copreps better than #dppreps)
  • 28.
    Connecting w/ community •Use Advanced Twitter Search to find & check local tweeps • Search terms & location to find people tweeting about your beat • Check followers of newsroom account • See who tweeps are conversing with • Who follows agencies, people on beat?
  • 29.
    Twitter helps yoursite Content: Traffic: • Feed liveblog • Your tweets (CoverItLive, • Retweets ScribbleLive) • Reach audience not • Widgets visiting site • Curate social media (Storify, Storyful) • Stories
  • 30.
    Time management • Savestime in breaking news & crowdsourcing • Mobile apps let you tweet & read on the go • 140 characters doesn’t take long to write or read • TweetDeck, HootSuite, lists, search
  • 31.
    • Connect w/sources (balance, disclosure?) • Check pages of agencies, people on beat • Crowdsourcing • Look for people in the news • Ask for permission to use photos
  • 32.
    Options for journalists: •Use personal FB account, all or most public • Enable subscriptions (decide which updates are public) • Journalist page
  • 33.
    Use other socialtools, too
  • 34.
    What is curation? Museumcurator: Journalism curator: • Studies topic • Studies topic • Chooses relevant • Chooses relevant content (other content (social sources & museum media, blogs, staff) collection) • Authenticates • Authenticates • Groups related items • Groups related items • Provides context • Provides context • Presents collected • Presents exhibit content
  • 35.
    Authenticate & attribute •Ask: “How do you know that?” • Ask careful questions of crowd to help you vet & verify • Check links, tweets & information on sources • Link to original source • Attribute
  • 37.
    Why crowdsource? • Itsaves time • Connecting with sources has always been one of a journalist’s most important jobs • You bring more voices to your news reports • The crowd knows more than we do • You engage the community
  • 38.
  • 39.
  • 40.
  • 45.
    Read more aboutit • stevebuttry.wordpress.com • slideshare.net/stevebuttry • @stevebuttry • zombiejournalism.com • https://www.newsu.org/introduction-to- reporting • stephenbuttry@gmail.com

Editor's Notes

  • #13 We’ll start with some examples of why Twitter is a valuable breaking-news tool. Most will, of course, remember that Twitpic had the first shot of the Hudson landing.
  • #20 We’ll also discuss the Denver plane crash that Mike Wilson survived and how the media missed an opportunity by not using Twitter.
  • #34 We’ll discuss how reporters need to use social media to cover their beats more efficiently.