This document discusses communication styles and skills. It begins by stating that sometimes how you communicate a message is more important than what is said. It then defines three main communication styles - aggressive, passive, and assertive. It explains that communication occurs through speaking, listening, and nonverbal cues. When speaking, using "I messages" that describe your feelings in a situation rather than accusing others with "you messages" is advised. Four key listening skills are outlined: paying attention, avoiding distractions, reflecting back what the speaker said, and asking open-ended questions. Nonverbal communication like body language, gestures, and facial expressions also convey important messages. Different nonverbal cues like eye contact, posture, and facial

1. Communication

2. Bell Ringer “Sometimes what you say isn’t as important as how you say it.” What do you think this means?

3. Styles of Communication Aggressive: overly forceful, pushy, or hostile. May involve bullying or intimidation May not pay attention to others’ thoughts, feelings, or needs. Passive: unwilling or unable to express thoughts and feelings in a direct or firm manner. Putting others’ needs ahead of your own Dislike conflict/ will go out of way to avoid arguments Assertive: expressing your views clearly and respectfully. Standing up for your rights while respecting the rights of others Negotiating and compromising

4. 3 Ways We Communicate Speaking Listening Nonverbal

5. Speaking Skills “I” message: a statement that focuses on your feelings rather than on someone else’s behavior. Replace “You” messages with “I” messages

6. “I” Messages 3 INGREDIENTS Event Consequence of that event Feeling How the event made you feel Example: “When you came home late (event), I wasn’t able to get to my dance recital on time (consequence) and I was really upset about it (feeling).”

7. Changing a “You” message to an “I” message Partner Activity (10 minutes) “When you came home late, I wasn’t able to get to my dance recital on time,and I was really upset about it .” You are always late!! Why are you so inconsiderate? You made me miss my recital!

8. Listening Skills Active Listening: paying close attention to what someone is saying and communicating. 4 Listening Skills

9. 4 Listening Skills

10. Role Playing Scenarios Activity Have students get in partners Come up with a situation where one of you is talking and the other one practices ONE of the four listening skills. The class guesses what skill it is. 15-20 minutes

11. Nonverbal Communication Body Language: nonverbal communication through gestures, facial expressions, behaviors, and posture. Sometimes what we say is not as important as HOW we say it. Everything we do sends a message!

12. What Different Nonverbal Cues Mean Crossed Arms Closed off. Implies resistance. Not listening or interested. A nose rub Linked with deception. Could mean you’re lying or trying to hide the truth. A barrier You’re too close. Back off. A hand placed under the chin Contemplative. Making a decision. Feet pointed toward the door Ready to leave. The feet are the most honest part of the body. What direction are they facing? A back of the neck scratch Concerned or have questions. Mirroring Shows interest. You find the speaker favorable. Forward lean/decrease in backwards lean Indicates positive sentiment and interest. Eye Contact Shows interest, attention, and involvement. Raised Eyebrow May indicate skepticism or interest, depending on how it is done. Avoiding Eye Contact dishonesty or discomfort

13. Cultural Differences in Nonverbal Communication Read Article (10 minutes) Discuss (5 minutes)