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Non-verbal Communication
Is Communication Process Only?!
“The total impact of a message is about 7% verbal           (words only) and 38% vocal (including tone of voice, inflection) and 55% non-verbal”. Albert Mehrabian
Body language
It's how you looked when you said it, Not what you actually said.
لا لا محدش يقول لماما أنا كان مالي ومال السياسة...أوووف اللي مش هيسمع الكلام هو حر ... ما تخلصونا بقه...
“Body language is more honest than words”
Are you care about  your body language ?
Are you care about  your body language ? Exercise: When you cross your arms on your chest, do you cross left over right or right over  left?  “Seven out of ten people cross their left arm over their right.”
Are you care about  your body language ? Exercise: When you cross your arms on your chest, do you cross left over right or right over  left?  “Seven out of ten people cross their left arm over their right.”
Why Women are More Perceptive  !  Being 'perceptive' means being able to spot the contradictionsbetween someone's words and their body language. For the first few years, themother relies almost solely on the non-verbal channel to communicatewith the child and this is why women are often moreperceptive than men becausethey practise readingsignals early. Brain scan shows that women have between 14 to 16 areas of the brain to evaluate others' behavior versus a man's 4 to 6 areas.
Why Women are More Perceptive  !  Being 'perceptive' means being able to spot the contradictionsbetween someone's words and their body language. For the first few years, themother relies almost solely on the non-verbal channel to communicatewith the child and this is why women are often moreperceptive than men becausethey practise readingsignals early. Brain scan shows that women have between 14 to 16 areas of the brain to evaluate others' behavior versus a man's 4 to 6 areas.
Why Women are More Perceptive  !  Being 'perceptive' means being able to spot the contradictionsbetween someone's words and their body language. For the first few years, themother relies almost solely on the non-verbal channel to communicatewith the child and this is why women are often moreperceptive than men becausethey practise readingsignals early. Brain scan shows that women have between 14 to 16 areas of the brain to evaluate others' behavior versus a man's 4 to 6 areas.
3 Rules      for     Body language  Reading
Rule 1.Read Gestures in Clusters Like any spoken language, body language has  words, sentences and punctuation.  Each gesture is like a single word and  one word may have several different  meanings.
Rule 2.Look for Congruence If you, as the speaker, were to ask the listener               to give  his opinion about something you've said and             he replied that he disagreed with you, his body language             signals would be congruent with his verbal sentences,              they would match.
Rule 3.Read Gestures in Context All gestures should be considered in the context in which       they occur.
Gestures
THE POWER IS IN YOUR HANDS Palms and Handshakes
Openness ,[object Object],the other person ,say something  like, 'I didn't do it!‘ ,[object Object],     Trust in me
Palm-Closed Palm-Down Palm-Up Palm Power
1. Palm up ,[object Object],a submissive, non-threatening  gesture
2. Palm down When the palm is turned to face downwards, you will project immediate authority.  The other person will sense that you've given them an order to move the item and may begin to feel antagonistic towards you.
3. The Palm-Closed Finger-Pointed Is one of the most annoying  gestures  anyone  can use while  speaking. When the speaker pointed directly at the audience, they became preoccupied with making personal judgments about the  speaker rather than listening to his content.
3. The Palm-Closed Finger-Pointed When the speaker pointed directly at the audience, the listeners became preoccupied with making personal judgments about the speaker rather than listening to his content.
3. The Palm-Closed ii. Fingertip-touch ,[object Object],-Those speakers described as 'thoughtful', 'goal-oriented' and 'focused'.
Handshake Styles
Who Should Reach First? Although it is a generally accepted custom to shake hands when meeting a person for the first time, there are some circumstances in which it may not be appropriate for you to initiate a  handshake. Before you initiate the hand shake: - Am I welcome? -Is this person happy to meet me or am I forcing    them into it?
How Dominance and Control are  Communicated
Dominance Dominance is transmitted by turning your hand so that your palm faces down in the handshake.
Dominance Dominance is transmitted by turning your hand so that your palm faces down in the handshake. Your palm doesn't have to face directly down, but is the upper. Rabin used a dominated handshake with Yasser Arafat
Submissive Submissive  handshake is to offer your hand with your palm facing upwards  symbolically  giving the other person the upper hand.
Submissive  Submissive  handshake is to offer your hand with your palm facing upwards  symbolically  giving the other person the upper hand. George Bush got the upper hand advantage
How to Disarm a Power Player The Step-to-the-Right Technique:
How to Disarm a Power Player 2. The Hand-on-Top Technique When a power player presents you with  a Palm-Down Thrust, respond with your hand in the  palm-Up position then put your left hand over  his right to form a Double-Hander and straighten  the handshake.
Double-handed Shake Hand More Control Less Control More Control Less Control
Gainingthe Left Side Advantage
The one who stands to the left of the picture is perceived by viewers to have a dominant edge over the other.
Secrets  of   Attractive Body Language
Secret1. Face
Secret 2. Gestures
Secret 3. Eye Contact
Secret 4. Posture
Secret 5. Territory
Secret 6. Mirror
Non-verbal Communication
Non-verbal Communication

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Non-verbal Communication

  • 3. “The total impact of a message is about 7% verbal (words only) and 38% vocal (including tone of voice, inflection) and 55% non-verbal”. Albert Mehrabian
  • 5. It's how you looked when you said it, Not what you actually said.
  • 6.
  • 7.
  • 8. لا لا محدش يقول لماما أنا كان مالي ومال السياسة...أوووف اللي مش هيسمع الكلام هو حر ... ما تخلصونا بقه...
  • 9. “Body language is more honest than words”
  • 10. Are you care about your body language ?
  • 11. Are you care about your body language ? Exercise: When you cross your arms on your chest, do you cross left over right or right over left? “Seven out of ten people cross their left arm over their right.”
  • 12. Are you care about your body language ? Exercise: When you cross your arms on your chest, do you cross left over right or right over left? “Seven out of ten people cross their left arm over their right.”
  • 13. Why Women are More Perceptive ! Being 'perceptive' means being able to spot the contradictionsbetween someone's words and their body language. For the first few years, themother relies almost solely on the non-verbal channel to communicatewith the child and this is why women are often moreperceptive than men becausethey practise readingsignals early. Brain scan shows that women have between 14 to 16 areas of the brain to evaluate others' behavior versus a man's 4 to 6 areas.
  • 14. Why Women are More Perceptive ! Being 'perceptive' means being able to spot the contradictionsbetween someone's words and their body language. For the first few years, themother relies almost solely on the non-verbal channel to communicatewith the child and this is why women are often moreperceptive than men becausethey practise readingsignals early. Brain scan shows that women have between 14 to 16 areas of the brain to evaluate others' behavior versus a man's 4 to 6 areas.
  • 15. Why Women are More Perceptive ! Being 'perceptive' means being able to spot the contradictionsbetween someone's words and their body language. For the first few years, themother relies almost solely on the non-verbal channel to communicatewith the child and this is why women are often moreperceptive than men becausethey practise readingsignals early. Brain scan shows that women have between 14 to 16 areas of the brain to evaluate others' behavior versus a man's 4 to 6 areas.
  • 16. 3 Rules for Body language Reading
  • 17. Rule 1.Read Gestures in Clusters Like any spoken language, body language has words, sentences and punctuation. Each gesture is like a single word and one word may have several different meanings.
  • 18. Rule 2.Look for Congruence If you, as the speaker, were to ask the listener to give his opinion about something you've said and he replied that he disagreed with you, his body language signals would be congruent with his verbal sentences, they would match.
  • 19. Rule 3.Read Gestures in Context All gestures should be considered in the context in which they occur.
  • 21. THE POWER IS IN YOUR HANDS Palms and Handshakes
  • 22.
  • 23.
  • 25.
  • 26. 2. Palm down When the palm is turned to face downwards, you will project immediate authority. The other person will sense that you've given them an order to move the item and may begin to feel antagonistic towards you.
  • 27. 3. The Palm-Closed Finger-Pointed Is one of the most annoying gestures anyone can use while speaking. When the speaker pointed directly at the audience, they became preoccupied with making personal judgments about the speaker rather than listening to his content.
  • 28. 3. The Palm-Closed Finger-Pointed When the speaker pointed directly at the audience, the listeners became preoccupied with making personal judgments about the speaker rather than listening to his content.
  • 29.
  • 31. Who Should Reach First? Although it is a generally accepted custom to shake hands when meeting a person for the first time, there are some circumstances in which it may not be appropriate for you to initiate a handshake. Before you initiate the hand shake: - Am I welcome? -Is this person happy to meet me or am I forcing them into it?
  • 32. How Dominance and Control are Communicated
  • 33. Dominance Dominance is transmitted by turning your hand so that your palm faces down in the handshake.
  • 34. Dominance Dominance is transmitted by turning your hand so that your palm faces down in the handshake. Your palm doesn't have to face directly down, but is the upper. Rabin used a dominated handshake with Yasser Arafat
  • 35. Submissive Submissive handshake is to offer your hand with your palm facing upwards symbolically giving the other person the upper hand.
  • 36. Submissive Submissive handshake is to offer your hand with your palm facing upwards symbolically giving the other person the upper hand. George Bush got the upper hand advantage
  • 37. How to Disarm a Power Player The Step-to-the-Right Technique:
  • 38. How to Disarm a Power Player 2. The Hand-on-Top Technique When a power player presents you with a Palm-Down Thrust, respond with your hand in the palm-Up position then put your left hand over his right to form a Double-Hander and straighten the handshake.
  • 39. Double-handed Shake Hand More Control Less Control More Control Less Control
  • 40. Gainingthe Left Side Advantage
  • 41.
  • 42. The one who stands to the left of the picture is perceived by viewers to have a dominant edge over the other.
  • 43. Secrets of Attractive Body Language
  • 46. Secret 3. Eye Contact