This document discusses various aspects of communication skills, including nonverbal communication cues like kinesics, proxemics, and chronemics. It also examines barriers to effective communication such as intrapersonal barriers stemming from wrong assumptions or varied perceptions. Interpersonal barriers include limited vocabulary, incompatible verbal and nonverbal messages, cultural variations, and noise in the communication channel. Organizational barriers involve fear of superiors, negative tendencies within groups, using inappropriate communication media, and information overload.

1. COMMUNICATION
SKILLS
BY:
Arpit Modh (16BCH035)
B.Tech Chemical
Nirma University,
Ahmedabad.

2. INNOVATIVE ASSIGNMENT

3. CONTENTS
Kinesics
Proxemics
Chronemics
Barriers of Communication

4. KINESICS

5. PERSONAL APPEARANCE
It plays an important role; people see
before they hear.
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university

6. POSTURE
It refers to the way
we hold ourselves
and stand ,seat or
walk.

7. GESTURE
It is the movement made by hands ,head
or face.

8. FACIAL EXPRESSIONS
 They can be used
in a variety of ways
to aid ,inhibit or
complement
communication.

9. EYE CONTACT
 It is a direct and powerful form of non
verbal communication
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university

10. PROXEMICS
(study of physical space in
interpersonal relationships)

11. Intimate zone
Starts with personal touch and extends up to
18 inches(one and a half feet)

12. Personal zone
It stretches from 18 inches to 4 feet.

13. Social zone
This zone takes place in radius of 4
feet to 12 feet.

14. Public zone
This zone starts
from 12 feet and
may extend to 25
feet or to the
range of eyesight
and hearing.

15. CHRONEMICS
It is the study of time in which the time is
important between the talk . It is needful for the
proper conversation. If we can not manage time
the message can’t be passed effectively.

16. BARRIERS OF
COMMUNICATION

17. Intrapersonal
barriers

18. Wrong Assumptions
Wrong assumptions are generally made
because the sender or the receiver does
not have adequate knowledge about
other’s background or entertains certain
false concepts which are fixed in his/her
mind.

19. Varied Perceptions
It is about how different
individuals hold different
viewpoints about the same
situation.
The best way to overcome
it is to step back and take a
wider, unbiased
perspective of the issue.

20. Differing Backgrounds
Background can be
different due to
different education,
culture, language,
etc.
Empathy with other
person is solution to
this barrier.

21. Categorical Thinking
This type of thinking
exists in people who
feel that they know
everything about a
particular subject,
and therefore refuse
to accept any further
information on that
topic.

22. Interpersonal
Barriers

23. Limited Vocabulary
Inadequate vocabulary can be a
major hindrance in communication.
At times, we find ourselves
searching for the exact word or
phrase that would be appropriate for
what we are trying to express.

24. Incompatibility of Verbal
and Non-Verbal
messages
Misinterpreted non verbal communication acts
as a barrier to effective communication flow.
One should try not only to accurately gauge
others’ non-verbal cues but also be aware of
one’s own body language.

26. Cultural Variations
It is predominant interpersonal factors
contributing to communication failure.
One must overcome the
communication inadequacy arising due
to different languages and cultures.

27. Noise in the Channel
It is an unwanted signal that acts as a
hindrance in the flow of
communication.
It interferes in transmission of
signals.

28. Organizational
Barriers

29. Fear of Superiors
Fear of awe superiors prevents
subordinates from speaking frankly.
An open environment is conductive to
increasing the confidence and goodwill of
a communicator.

30. Negative Tendencies
On some
occasions, a
communication
barrier can exist
due to conflict of
ideas between the
members and non-
members of a
group.

31. Use of Inappropriate
media
While choosing the medium for a particular
occasion, the advantages, disadvantages and
potential barriers to communication must be
considered.

32. Information Overload
One of the major problems faced by
organizations today is the decrease
in efficiency resulting from manual
handling of huge amount of data.
This is known as information
overload.