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Uploaded byAkash Sharma
Non verbal communication and body language
The document discusses the importance of non-verbal communication, highlighting how gestures, facial expressions, and body language impact trust and clarity in interactions. It references Charles Darwin's early study on emotional expression and categorizes non-verbal communication into proxemics, chronemics, and kinesics. Additionally, it emphasizes the significance of first impressions conveyed through facial communication and other non-verbal cues.
