This document discusses oral communication and provides information on key aspects related to effective oral communication. It defines oral communication as communication through speaking and includes conversations, speeches and presentations. It outlines several characteristics of effective oral communication including being well-planned, concise, using an attractive presentation style, considering the audience, being realistic and free from errors. The document also discusses advantages like high understanding and flexibility as well as disadvantages such as potential for misunderstandings. Finally, it covers topics like breathing techniques, intonation and diction that are important for oral communication.
What is speaking?
• Speaking is the second of the four language skills, which are listening, speaking, reading and writing.
• It involves talking or giving speeches
Informative Speeches
• In an informative speech, a speaker communicates knowledge about a specific topic to an audience.
• A speaker should possess a thorough knowledge of the subject about which they are speaking in their informative speech.
• Informative speeches can be about objects, events, processes, or concepts.
• The more specific and focused your topic, the easier it is for you as a researcher and speech writer (and for your audience) to understand your topic.
Persuasive Speeches
• In a persuasive speech, a speaker attempts to persuade the audience to adopt his/her position in relation to a topic.
Keypoints to remember:
A persuasive speech intends to persuade the audience to adopt the position of the speaker
Know your audience
A speaker gives a persuasive speech to convince the audience to take on his/her position regarding a certain topic. A persuasive speech might contain a call to action, whereby the speaker attempts to persuade members of the audience to perform a certain action, or to convince the audience to adopt a specific point of view on a certain topic.
Persuasive speeches commonly contain lots of pathos.
• Pathos is an appeal to the emotions of the audience.
• Political speeches are examples of persuasive speeches heavy with pathos. By appealing to emotions through references to "freedom" or "patriotism," politicians seek to gain the audience's vote.
• Empathize with the audience to demonstrate that you are like them - that you understand how they feel and what they think.
Special Occasion Speeches
• Some special occasions require speeches which will be different than a speech that intends to inform or persuade an audience.
• Special occasion speeches tend to be shorter speeches, commonly less than ten minutes
• Special occasion speeches are commonly addressed to a particular audience.
• Depending on the context, special occasion speeches can be funny or sad.
• Special occasion speeches are usually shorter than informative or persuasive speeches. Special occasion speeches are usually less than ten minutes long, which demonstrates that their purpose is different than other types of speeches delivered at a conference or political rally. Depending on the context, the purpose of a special occasion speech may be to remember, to praise or to humorously tease. They may contain a use of pathos that aims to convince the audience to be happy, possibly by being comedic. However, they may use a pathos intended to make the audience reflective, as in a speech given at a memorial service.
Listening, introduction, types, stages, importance, listening process, importance of listening, difference between hearing and listening, definition, characteristics of effective listening
Prefect for class presentation, comprehensive presentation, class presentation, colourful, definition of listening in oxford living dictionary
This presentation defines the term speaking and speaking skills. Also it contains some description of key speaking skills which every speaker should have.
introduction to business communication,types of communication,barriers in communication,guidlelines for effective communication,purpose of Communication
What is speaking?
• Speaking is the second of the four language skills, which are listening, speaking, reading and writing.
• It involves talking or giving speeches
Informative Speeches
• In an informative speech, a speaker communicates knowledge about a specific topic to an audience.
• A speaker should possess a thorough knowledge of the subject about which they are speaking in their informative speech.
• Informative speeches can be about objects, events, processes, or concepts.
• The more specific and focused your topic, the easier it is for you as a researcher and speech writer (and for your audience) to understand your topic.
Persuasive Speeches
• In a persuasive speech, a speaker attempts to persuade the audience to adopt his/her position in relation to a topic.
Keypoints to remember:
A persuasive speech intends to persuade the audience to adopt the position of the speaker
Know your audience
A speaker gives a persuasive speech to convince the audience to take on his/her position regarding a certain topic. A persuasive speech might contain a call to action, whereby the speaker attempts to persuade members of the audience to perform a certain action, or to convince the audience to adopt a specific point of view on a certain topic.
Persuasive speeches commonly contain lots of pathos.
• Pathos is an appeal to the emotions of the audience.
• Political speeches are examples of persuasive speeches heavy with pathos. By appealing to emotions through references to "freedom" or "patriotism," politicians seek to gain the audience's vote.
• Empathize with the audience to demonstrate that you are like them - that you understand how they feel and what they think.
Special Occasion Speeches
• Some special occasions require speeches which will be different than a speech that intends to inform or persuade an audience.
• Special occasion speeches tend to be shorter speeches, commonly less than ten minutes
• Special occasion speeches are commonly addressed to a particular audience.
• Depending on the context, special occasion speeches can be funny or sad.
• Special occasion speeches are usually shorter than informative or persuasive speeches. Special occasion speeches are usually less than ten minutes long, which demonstrates that their purpose is different than other types of speeches delivered at a conference or political rally. Depending on the context, the purpose of a special occasion speech may be to remember, to praise or to humorously tease. They may contain a use of pathos that aims to convince the audience to be happy, possibly by being comedic. However, they may use a pathos intended to make the audience reflective, as in a speech given at a memorial service.
Listening, introduction, types, stages, importance, listening process, importance of listening, difference between hearing and listening, definition, characteristics of effective listening
Prefect for class presentation, comprehensive presentation, class presentation, colourful, definition of listening in oxford living dictionary
This presentation defines the term speaking and speaking skills. Also it contains some description of key speaking skills which every speaker should have.
introduction to business communication,types of communication,barriers in communication,guidlelines for effective communication,purpose of Communication
What is an oral presentation? Oral presentations, also known as public speaking or simply presentations, consist of an individual or group verbally addressing an audience on a particular topic. The aim of this is to educate, inform, entertain or present an argument.
A process involving two or more parties sending a message that is easily understood by each person. When you are communicating within a business, maintain professionalism. It is important to understand that you represent both yourself and your employer
TECHNICAL TRAINING MANUAL GENERAL FAMILIARIZATION COURSEDuvanRamosGarzon1
AIRCRAFT GENERAL
The Single Aisle is the most advanced family aircraft in service today, with fly-by-wire flight controls.
The A318, A319, A320 and A321 are twin-engine subsonic medium range aircraft.
The family offers a choice of engines
Courier management system project report.pdfKamal Acharya
It is now-a-days very important for the people to send or receive articles like imported furniture, electronic items, gifts, business goods and the like. People depend vastly on different transport systems which mostly use the manual way of receiving and delivering the articles. There is no way to track the articles till they are received and there is no way to let the customer know what happened in transit, once he booked some articles. In such a situation, we need a system which completely computerizes the cargo activities including time to time tracking of the articles sent. This need is fulfilled by Courier Management System software which is online software for the cargo management people that enables them to receive the goods from a source and send them to a required destination and track their status from time to time.
Final project report on grocery store management system..pdfKamal Acharya
In today’s fast-changing business environment, it’s extremely important to be able to respond to client needs in the most effective and timely manner. If your customers wish to see your business online and have instant access to your products or services.
Online Grocery Store is an e-commerce website, which retails various grocery products. This project allows viewing various products available enables registered users to purchase desired products instantly using Paytm, UPI payment processor (Instant Pay) and also can place order by using Cash on Delivery (Pay Later) option. This project provides an easy access to Administrators and Managers to view orders placed using Pay Later and Instant Pay options.
In order to develop an e-commerce website, a number of Technologies must be studied and understood. These include multi-tiered architecture, server and client-side scripting techniques, implementation technologies, programming language (such as PHP, HTML, CSS, JavaScript) and MySQL relational databases. This is a project with the objective to develop a basic website where a consumer is provided with a shopping cart website and also to know about the technologies used to develop such a website.
This document will discuss each of the underlying technologies to create and implement an e- commerce website.
Automobile Management System Project Report.pdfKamal Acharya
The proposed project is developed to manage the automobile in the automobile dealer company. The main module in this project is login, automobile management, customer management, sales, complaints and reports. The first module is the login. The automobile showroom owner should login to the project for usage. The username and password are verified and if it is correct, next form opens. If the username and password are not correct, it shows the error message.
When a customer search for a automobile, if the automobile is available, they will be taken to a page that shows the details of the automobile including automobile name, automobile ID, quantity, price etc. “Automobile Management System” is useful for maintaining automobiles, customers effectively and hence helps for establishing good relation between customer and automobile organization. It contains various customized modules for effectively maintaining automobiles and stock information accurately and safely.
When the automobile is sold to the customer, stock will be reduced automatically. When a new purchase is made, stock will be increased automatically. While selecting automobiles for sale, the proposed software will automatically check for total number of available stock of that particular item, if the total stock of that particular item is less than 5, software will notify the user to purchase the particular item.
Also when the user tries to sale items which are not in stock, the system will prompt the user that the stock is not enough. Customers of this system can search for a automobile; can purchase a automobile easily by selecting fast. On the other hand the stock of automobiles can be maintained perfectly by the automobile shop manager overcoming the drawbacks of existing system.
Cosmetic shop management system project report.pdfKamal Acharya
Buying new cosmetic products is difficult. It can even be scary for those who have sensitive skin and are prone to skin trouble. The information needed to alleviate this problem is on the back of each product, but it's thought to interpret those ingredient lists unless you have a background in chemistry.
Instead of buying and hoping for the best, we can use data science to help us predict which products may be good fits for us. It includes various function programs to do the above mentioned tasks.
Data file handling has been effectively used in the program.
The automated cosmetic shop management system should deal with the automation of general workflow and administration process of the shop. The main processes of the system focus on customer's request where the system is able to search the most appropriate products and deliver it to the customers. It should help the employees to quickly identify the list of cosmetic product that have reached the minimum quantity and also keep a track of expired date for each cosmetic product. It should help the employees to find the rack number in which the product is placed.It is also Faster and more efficient way.
Industrial Training at Shahjalal Fertilizer Company Limited (SFCL)MdTanvirMahtab2
This presentation is about the working procedure of Shahjalal Fertilizer Company Limited (SFCL). A Govt. owned Company of Bangladesh Chemical Industries Corporation under Ministry of Industries.
Water scarcity is the lack of fresh water resources to meet the standard water demand. There are two type of water scarcity. One is physical. The other is economic water scarcity.
About
Indigenized remote control interface card suitable for MAFI system CCR equipment. Compatible for IDM8000 CCR. Backplane mounted serial and TCP/Ethernet communication module for CCR remote access. IDM 8000 CCR remote control on serial and TCP protocol.
• Remote control: Parallel or serial interface.
• Compatible with MAFI CCR system.
• Compatible with IDM8000 CCR.
• Compatible with Backplane mount serial communication.
• Compatible with commercial and Defence aviation CCR system.
• Remote control system for accessing CCR and allied system over serial or TCP.
• Indigenized local Support/presence in India.
• Easy in configuration using DIP switches.
Technical Specifications
Indigenized remote control interface card suitable for MAFI system CCR equipment. Compatible for IDM8000 CCR. Backplane mounted serial and TCP/Ethernet communication module for CCR remote access. IDM 8000 CCR remote control on serial and TCP protocol.
Key Features
Indigenized remote control interface card suitable for MAFI system CCR equipment. Compatible for IDM8000 CCR. Backplane mounted serial and TCP/Ethernet communication module for CCR remote access. IDM 8000 CCR remote control on serial and TCP protocol.
• Remote control: Parallel or serial interface
• Compatible with MAFI CCR system
• Copatiable with IDM8000 CCR
• Compatible with Backplane mount serial communication.
• Compatible with commercial and Defence aviation CCR system.
• Remote control system for accessing CCR and allied system over serial or TCP.
• Indigenized local Support/presence in India.
Application
• Remote control: Parallel or serial interface.
• Compatible with MAFI CCR system.
• Compatible with IDM8000 CCR.
• Compatible with Backplane mount serial communication.
• Compatible with commercial and Defence aviation CCR system.
• Remote control system for accessing CCR and allied system over serial or TCP.
• Indigenized local Support/presence in India.
• Easy in configuration using DIP switches.
Vaccine management system project report documentation..pdfKamal Acharya
The Division of Vaccine and Immunization is facing increasing difficulty monitoring vaccines and other commodities distribution once they have been distributed from the national stores. With the introduction of new vaccines, more challenges have been anticipated with this additions posing serious threat to the already over strained vaccine supply chain system in Kenya.
2. What is oral
communication?
Oral communication implies communication through mouth. It
includes individuals conversing with each other, be it direct conversation
or telephonic conversation. Speeches, presentations, discussions are all
forms of oral communication. Oral communication is generally
recommended when the communication matter is of temporary kind or
where a direct interaction is required. Face to face communication
(meetings, lectures, conferences, interviews, etc.)
3. Characteristics of oral communication
An oral communication to become successful requires some
essential or good characteristics, those are highlighted as
follows:
• Pre Planned
Before transmitting any message, the speaker must have pre-plan to send the message
properly to the audience or receiver. Pre-Planned communication is always fruitful.
• Certainty
The speaker must speak properly while communication with the audience. The subject
matter or speech must be certain in oral communication to avoid confusion.
• Conciseness
Information should be /Enriched with concrete, logical and relevant data in case of oral
communication. The subject matter should also be simple to catch the attention of the
audience.
4. Characteristics of oral communication
• Attractive presentation
The message in oral communication should be presented in a nice tone. The Speaking
attitude should be catchy to hold the attention of the receiver.
• Consideration of the Receiver or Audience
During oral communication, the qualification, knowledge, experience, and motive should
be considered by the speaker. The language should be simple and understandable to the
audience.
• Neutrality
The audience or receiver should be silent while the speaker in delivering a
speech.
• Realistic
Unrealistic information or, a message can never hold the attention of the
audience. So, a speaker should provide realistic speech to the audience.
5. Characteristics of oral communication
•Free from error
If the information in oral communication contains any error then it makes the audience
confused. Moreover, the audience will lose their confidence in the speaker. So, information
must be free from errors in oral communication.
•Patience
Patience is the key to success for effective communication. Both the speaker .and the
audience must have proper patience while making oral communication.
•Free from emotion
Oral communication should be free from emotion. Because emotion makes the subject
matter to be complicated. Therefore, the audience will make a wrong interpretation of the
message techniques orWay of Oral Communication.
6. Advantages of Oral Communication
• There is high level of understanding and transparency in oral
communication as it is interpersonal.
• There is no element of rigidity in oral communication. There is flexibility for
allowing changes in the decisions previously taken.
• The feedback is spontaneous in case of oral communication. Thus, decisions
can be made quickly without any delay.
• Oral communication is not only time saving, but it also saves upon money
and efforts.
7. Disadvantages/Limitations of Oral
Communication
• Relying only on oral communication may not be sufficient as business
communication is formal and very organized.
• Oral communication is less authentic than written communication as they are
informal and not as organized as written communication.
• Oral communication is time-saving as far as daily interactions are concerned, but in
case of meetings, long speeches consume lot of time and are unproductive at
times.
• There may be misunderstandings as the information is not complete and may lack
essentials.
• It requires attentiveness and great receptivity on part of the receivers/audience.
8. Breathing
The importance of breathing in oral
communication becomes obvious when you
realize that the energy that powers your voice
is exhaled breath. Air passing upwards in your
trachea excites the vocal folds in your larynx.
Those vocal folds (the thyroarytenoid muscles
or “vocal cords”) then vibrate thousands of
times per second to create the sound others
hear when you speak.
9. 3 Ways to Use Breathing to ImproveYour
Public Speaking
• #1: Active vs. Passive Breathing. The type of breathing you use in daily living
is called passive or vegetative breathing. As that label indicates, this type of
breathing doesn’t take much effort. Sitting at your desk or using your voice
to carry three inches from your mouth to your phone, aren’t activities that
call on you to use the fullness of your breathing mechanism.
• #2: Where the Action Takes Place. To breathe beneficially for public
speaking, you need to correctly use your breathing mechanism, i.e., the
anatomical structures that exist to allow you to respirate. This is where you
may have developed bad habits as a speaker (many people do), and so work
against yourself in breathing effortlessly and efficiently.
10. 3 Ways to Use Breathing to ImproveYour
Public Speaking
• #3: Controlling the Respiration Cycle. Your level of control in the breathing
cycle is where you can make it all come together to be in charge of your
speaking performance.
When you breathe passively, your inhalation and exhalation are about
equal, i.e., they have the same duration. With speaking, however, the situation
is entirely different. Remember that exhaled air is the source of the produced
voice. So every time you express an idea, you’re likely doing in on one breath.
11. The intonation
Intonation is about how we say things, rather than what we say. Without
intonation, it's impossible to understand the expressions and thoughts that go
with words. Listen to somebody speaking without paying attention to the words:
the 'melody' you hear is the intonation. It has the following features:
• It's divided into phrases, also known as 'tone-units'.
• The pitch moves up and down, within a 'pitch range'. Everybody has their own pitch
range. Languages, too, differ in pitch range. English has particularly wide pitch
range.
• In each tone unit, the pitch movement (a rise or fall in tone, or a combination of the
two) takes place on the most important syllable known as the 'tonic-syllable'. The
tonic-syllable is usually a high-content word, near the end of the unit.
• These patterns of pitch variation are essential to a phrase's meaning. Changing the
intonation can completely change the meaning.
12. The intonation
Intonation exists in every language, so the concept we're introducing isn't
new. However, learners are often so busy finding their words that intonation
suffers. Yet intonation can be as important as word choice - we don't always
realise how much difference intonation makes:
• Awareness of intonation aids communication.
• Incorrect intonation can result in misunderstandings, speakers losing
interest or even taking offence!
• Though it's unlikely our learners will need native-speaker-level
pronunciation, what they do need is greater awareness of intonation to
facilitate their speaking and listening.
13. The Diction
Diction can be defined as style of speaking or writing, determined
by the choice of words by a speaker or a writer. Diction, or choice of
words, often separates good writing from bad writing. It depends on a
number of factors. Firstly, the word has to be right and accurate.
Secondly, words should be appropriate to the context in which they are
used. Lastly, the choice of words should be such that the listener or
reader understands easily.
14. Types of Diction
Individuals vary their diction depending on different contexts and settings.
Therefore, we come across various types of diction.
• Formal diction: formal words are used in formal situations, such as press
conferences and presentations.
• Informal diction: uses informal words and conversation, such as writing or
talking to friends.
• Colloquial diction: uses words common in everyday speech, which may be
different in different regions or communities.
• Slang diction is the use of words that are newly coined, or even impolite.