The document discusses various communication skills. It states that listening comprises 45% of communication, speaking 30%, reading 16%, and writing 9%. It provides tips for improving listening skills, such as listening actively and without distraction. It also discusses the importance of speaking skills and provides tips like speaking clearly. Additionally, it covers reading skills like skimming and scanning. Finally, it discusses writing skills and emphasizes choosing the appropriate format and audience as well as avoiding grammatical errors. It includes some related classroom activities to practice these skills.