Business process modeling can be used for organization design, process documentation, process reorganization, process monitoring and controlling, continuous improvement, quality management, and benchmarking. It refers to activities by organizations to manage and improve business processes, which are made possible by new tools, technologies, and standards. These activities include process design, process enactment, and process monitoring.

1. Purposes of Business Process Modeling
:Organization Design
•Process Documentation
•Process Reorganization
•Process Monitoring and Controlling
•Continuous Improvement
•Quality Management: ISO 9000
•Benchmarking:
Compare with best practice
•Knowledge Management:

2. Business Process Management
•Business Process Management(or BPM) refers to activities performed by
organizations to manage and, if necessary, to improve their business
processes.
Task efficiency
“It follows that the most important object of both the workmen and the
management should be the training and development of each individual in the
establishment, so that he can do (at his fastest pace and with the maximum of
efficiency) the highest class of work for which his natural abilities fit him.”
•Made possible by new tools, technologies and standards
•Activities include:
–Process Design
–Process Enactment
–Process Monitoring.

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5. Production process
Support process
Managerial process