Change management hrm
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This document provides a lesson on change management and principles of managing change. It summarizes key aspects of change management including having a structured approach to transitioning individuals and organizations. It also discusses principles like planning for change, involving people, understanding the current and future states. The document then discusses the movie Swades and how the main character Mohan brings about change in a village in India by helping transform attitudes, inculcating education, building infrastructure like electricity and creating a self-sufficient community.
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Change management hrm
- 1. LESSON ON CHANGE MANAGEMENT BY : Group 14
- 2. What is Change Management? • A structured approach of transitioning individuals, teams, & organizations from a current state to a desired future state. • It Includes: – Mission Changes – Strategic Changes – Operational Changes – Technological changes – Attitudes and behavior of personnel
- 3. Principles of Change Management Plan for a change, Planning is easier than implementation Involve and take support of all people within in a system of change Understand the current position Understand the future position and measures to reach that.
- 4. A quote from SWADES “Hesitating to act because the whole vision might not be achieved, or because others do not yet share it, is an attitude that only hinders progress.”
- 5. Swades – In Brief • Mohan Bhargava – NRI working @ NASA, his journey from US to a village in India. • His realization of how different the two worlds are. • Transformation of an individual who is indifferent, to an individual who stands for the people • He inculcated a spirit of oneness in all the villagers. • A sense of interdependence, nothing is impossible when all work as a team.
- 6. The Change Process • Mohan brings an electric massager for his Kaveri amma, but he finds no electricity. • Only 75% of the village had electricity (3-4 hours/day), the rest 25% was without electricity • No importance to education • No phone network coverage • All villages facing similar problems, serious financial crunch
- 7. VIDEO CLIP FROM MOVIE
- 8. Change in Mohan Earlier After Sleeps in Caravan Sleeps in village home on Cot Drinks only Mineral Drinks village water water Blames the system Admits that it is and Government responsibility of all and that people should work together to bring change.
- 9. Change in Villagers • Persuaded the • Change in the • Builds a strong team of villagers to send their tradition of villagers to build a children to school separating dalits hydroelectric power (untouchables) from plant. the Brahmins. • Made the village self • rejects the defunct divisions sufficient and inculcated a of caste and class – “Ye tara sense of interdependence vo tara ek tara” among the villagers.
- 10. VIDEO CLIP FROM MOVIE
- 11. Steps to a successful Change Need for change – Inspire people to move, make objectives real and relevant. Build the guiding team with right skilled people Get the vision right – to drive service and efficiency. Communicate – Involve people, communicate the essentials, make technology work for you rather than against.
- 12. Steps to a successful Change Empower action – Remove obstacles, take support from leaders Create short-term wins – Set aims that are easy to achieve Don't let up – Encourage determination and persistence Make change stick – Weave change into culture.
- 13. Our Learning • Change must involve the people - it must not be imposed upon the people • How to balance different roles • Mission accomplishment • Values and Principles • Decision Making • Leadership through demonstration
Editor's Notes
- Mohan Bhargava (Shahrukh Khan) is an NRI working at NASA as a Project Manager. He had been a student at the University of Pennsylvania, an Ivy League school. After twelve years in the US, he decides to return to India to find his nanny, Kaveri Amma (KishoriBalal), with whom he has completely lost touch. Along the way, he meets a number of interesting people from the village called Charanpur where Kaveri Amma now lives; there's the village postmaster, eager to know more about e-mails and the internet, while also having a keen hobby of wrestling; the ex-freedom fighter who teaches history at the local school and is a lone voice of reason amongst the village elders; there's also a cook who harbours ambitions of opening a dhaba on a US freeway, and sees in Mohan an opportunity to get himself a visa.While Mohan soon adapts himself to life in the village and endears himself to its people, he also encounters some of its harsher aspects. Among them are poverty, caste discrimination, child marriage, illiteracy, a general disregard for education and an apathy to change. He tries in his own way to bring about some change, even succeeding to the point of dissuading the village elders from moving the local school to smaller and far-away premises. In doing this, he earns the respect of Gita (Gayatri Joshi), a childhood acquaintance who lives with Kaveri Amma and runs the local school.One day Kaveri Amma sends him away to another village called Kodi to collect dues from a farmer named Haridas who has rented their land. Along the journey, Mohan realizes that the problems he had seen in the village mirror those faced by almost all other villages in the country. Haridas, the farmer who owes rent has no money to feed his own family, leave alone pay rent, mainly because the villagers wouldn't support his attempts at a change of occupation from weaving to farming. Mohan returns empty handed, but is full of a new sensitivity and perspective towards the harsh realities of rural India. On the way back, his transition from a mineral-water-only NRI gentleman to a grounded human being occurs when he buys and drinks water from a little kid at a small railway station. This journey to Kodi and back proves to be the turning point in Mohan's life and he comes back with a resolve to take more interest in improving the quality of life of the villagers.He enlists the support of a few hundred men and guides them through the building of a reservoir beneath a perennial spring on a nearby hill. Buying turbines and other equipment with his own money, he sets up a small hydro-electric power plant that would solve the problem of irregular electricity and make the village self-sufficient.By then, it's time for him to leave as his project at NASA is near its final stage. Kaveri Amma, whom he had intended to take along with him, refuses to come citing the difficulty of adapting to a new culture at such a late stage in her life. Gita, whom he had fallen in love with, also refuses to come with him, wanting to remain in the country and continue running the school that her parents had founded. He returns alone but feels a growing sense of responsibility towards his country and guilt for not being able to do much for the welfare of its people. He, nevertheless, stays to finish his project at NASA before resigning and returning to India.
- PROCESS OF CHANGE: Stages of change in Mohan as an individualScene 1: Mohan is trying to give relief to Kaveriamma’s feet through electronic massager but there is no electricity.Observation: Here Mohan experiences the unavailability of such basic necessity but do not acknowledge it and therefore Ignores. This represents the initial awareness of the need for change.Scene 2: Mohan is listening over to the local panchayat and the issues being discussed. First issue addresses to the power shortage in the village. 75% village had connection and got electricity 3-4 times in a week and 25% even didnot have. To which the concern representative of the government ensures steps will be taken. The “Sarpanch” disagrees and complains about the absence of any action despite of several complaints. This further leads to shifting blame to one another amongst the villagers over the issue...Scene 3: Not much importance of education. Panchayat wants to build grainary store room, panchayat office on the school land and allocate school lesser area.Scene 4: Discussion with villages about sending their children to school. There Mohan notices the child marriage, discrimination on the basis of caste and female child, illiteracy etc being practiced. Scene 5: When watching movie people from different castes (e.g. dalits and Brahmins) sitting on opposite sides.Here Mohan tries to bring change. Via song "Ye Tara Wo Tara" where Mohan is seen encouraging the children to experience the fascinating world of stars through his telescope. In a symbolic manner, the song rejects the defunct divisions of caste and class and at the same time. Scene 6: KaveriAmma sends him away to another village called Kodi to collect dues from a farmer named Haridas who has rented their land. Along the journey, Mohan realizes that the problems he had seen in the village mirror those faced by almost all other villages in the country. Haridas, the farmer who owes rent has no money to feed his own family, leave alone pay rent, mainly because the villagers wouldn't support his attempts at a change of occupation from weaving to farming. Mohan returns empty handed, but is full of a new sensitivity and perspective towards the harsh realities of rural India. On the way back, his transition from a mineral-water-only NRI gentleman to a grounded human being occurs when he buys and drinks water from a little kid at a small railway station.
- This journey to Kodi and back proves to be the turning point in Mohan's life and he comes back with a resolve to take more interest in improving the quality of life of the villagers.He enlists the support of a few hundred men and guides them through the building of a reservoir beneath a perennialspring on a nearby hill. Buying turbines and other equipment with his own money, he sets up a small hydro-electric power plant that would solve the problem of irregular electricity and make the village self-sufficient.Imp points: For achieving this taskHe has vision.He explains everyone his vision.Makes teams and assigns work according to strengths e.g. Potters, blacksmiths etc.Work proceeds in systematic manner. Takes team along in the process of change.
- Kotter's eight step change model can be summarised as:Increase urgency - inspire people to move, make objectives real and relevant.Build the guiding team - get the right people in place with the right emotional commitment, and the right mix of skills and levels.Get the vision right - get the team to establish a simple vision and strategy, focus on emotional and creative aspects necessary to drive service and efficiency.Communicate for buy-in - Involve as many people as possible, communicate the essentials, simply, and to appeal and respond to people's needs. De-clutter communications - make technology work for you rather than against.Empower action - Remove obstacles, enable constructive feedback and lots of support from leaders - reward and recognise progress and achievements.Create short-term wins - Set aims that are easy to achieve - in bite-size chunks. Manageable numbers of initiatives. Finish current stages before starting new ones.Don't let up - Foster and encourage determination and persistence - ongoing change - encourage ongoing progress reporting - highlight achieved and future milestones.Make change stick - Reinforce the value of successful change via recruitment, promotion, new change leaders. Weave change into culture.