The document discusses a study examining how well UK water service providers incorporate risk management and resilience as part of a multi-agency approach. The researchers analyzed 38 Community Risk Registers and found inconsistencies in style, structure, and level of detail when assessing risks like water infrastructure failures or drought. They conclude that improved consistency is needed in how water providers engage in and contribute their risk assessments to the community planning process.

1. 6th
International Disaster and Risk Conference IDRC 2016
‘Integrative Risk Management – Towards Resilient Cities‘ • 28 Aug – 1 Sept 2016 • Davos • Switzerland
www.grforum.org
Can UK water service providers
manage risk and resilience as part
of a multi-agency approach?
Sarah Bunney, David Butler and Sarah Ward,
University of Exeter,
United Kingdom

2. 6th
International Disaster and Risk Conference IDRC 2016
‘Integrative Risk Management – Towards Resilient Cities‘ • 28 Aug – 1 Sept 2016 • Davos • Switzerland
www.grforum.org
The 2007 Flood Event
http://uk.reuters.com/article/britain-flooding

3. 6th
International Disaster and Risk Conference IDRC 2016
‘Integrative Risk Management – Towards Resilient Cities‘ • 28 Aug – 1 Sept 2016 • Davos • Switzerland
www.grforum.org
http://www.nationalgrid75.com/timeline

4. 6th
International Disaster and Risk Conference IDRC 2016
‘Integrative Risk Management – Towards Resilient Cities‘ • 28 Aug – 1 Sept 2016 • Davos • Switzerland
www.grforum.org
http://uk.reuters.com/article/power-plants-idUKNOA62536520070726

5. 6th
International Disaster and Risk Conference IDRC 2016
‘Integrative Risk Management – Towards Resilient Cities‘ • 28 Aug – 1 Sept 2016 • Davos • Switzerland
www.grforum.org

6. 6th
International Disaster and Risk Conference IDRC 2016
‘Integrative Risk Management – Towards Resilient Cities‘ • 28 Aug – 1 Sept 2016 • Davos • Switzerland
www.grforum.org
350,000 people without a centralised
water supply for 17 days

7. 6th
International Disaster and Risk Conference IDRC 2016
‘Integrative Risk Management – Towards Resilient Cities‘ • 28 Aug – 1 Sept 2016 • Davos • Switzerland
www.grforum.org
Civil Contingencies Act, 2004
RISK ASSESSMENT
National Risk Register
Local Risk Assessment Guidance
Local Authority Risk Assessment

8. 6th
International Disaster and Risk Conference IDRC 2016
‘Integrative Risk Management – Towards Resilient Cities‘ • 28 Aug – 1 Sept 2016 • Davos • Switzerland
www.grforum.org
Civil Contingencies Act, 2004
Local Resilience Forums
Police
Fire Brigade
Ambulance
Environment Agency
Local Authorities
Heath Trusts
Utility Companies
Transport Companies
Category 1 Responders Category 2 Responders
Community Risk Registers
Statutory Duty Support and Cooperation
National Risk Register
Local Risk Assessment Guidance
Local Authority Risk Assessment

9. 6th
International Disaster and Risk Conference IDRC 2016
‘Integrative Risk Management – Towards Resilient Cities‘ • 28 Aug – 1 Sept 2016 • Davos • Switzerland
www.grforum.org

10. 6th
International Disaster and Risk Conference IDRC 2016
‘Integrative Risk Management – Towards Resilient Cities‘ • 28 Aug – 1 Sept 2016 • Davos • Switzerland
www.grforum.org
Methodology

11. 6th
International Disaster and Risk Conference IDRC 2016
‘Integrative Risk Management – Towards Resilient Cities‘ • 28 Aug – 1 Sept 2016 • Davos • Switzerland
www.grforum.org
• 38 Community Risk Registers
• Failure of water infrastructure to accidental
contamination or a major accident
• Drought
• Failure or collapse of a major reservoir dam
Methodology

12. 6th
International Disaster and Risk Conference IDRC 2016
‘Integrative Risk Management – Towards Resilient Cities‘ • 28 Aug – 1 Sept 2016 • Davos • Switzerland
www.grforum.org
Results

13. 6th
International Disaster and Risk Conference IDRC 2016
‘Integrative Risk Management – Towards Resilient Cities‘ • 28 Aug – 1 Sept 2016 • Davos • Switzerland
www.grforum.org
Consistency

14. 6th
International Disaster and Risk Conference IDRC 2016
‘Integrative Risk Management – Towards Resilient Cities‘ • 28 Aug – 1 Sept 2016 • Davos • Switzerland
www.grforum.org
Date of Issue

15. 6th
International Disaster and Risk Conference IDRC 2016
‘Integrative Risk Management – Towards Resilient Cities‘ • 28 Aug – 1 Sept 2016 • Davos • Switzerland
www.grforum.org

16. 6th
International Disaster and Risk Conference IDRC 2016
‘Integrative Risk Management – Towards Resilient Cities‘ • 28 Aug – 1 Sept 2016 • Davos • Switzerland
www.grforum.org
Source: OFWAT

17. 6th
International Disaster and Risk Conference IDRC 2016
‘Integrative Risk Management – Towards Resilient Cities‘ • 28 Aug – 1 Sept 2016 • Davos • Switzerland
www.grforum.org
Lancashire
Merseyside
Greater
Manchester
Cheshire
Cumbria

18. 6th
International Disaster and Risk Conference IDRC 2016
‘Integrative Risk Management – Towards Resilient Cities‘ • 28 Aug – 1 Sept 2016 • Davos • Switzerland
www.grforum.org
Risk Matrix Style

19. 6th
International Disaster and Risk Conference IDRC 2016
‘Integrative Risk Management – Towards Resilient Cities‘ • 28 Aug – 1 Sept 2016 • Davos • Switzerland
www.grforum.org
“Risk assessment to be provided by the
Utility Company”
“Work is ongoing to better understand the risk.”
Risk Assessment

20. 6th
International Disaster and Risk Conference IDRC 2016
‘Integrative Risk Management – Towards Resilient Cities‘ • 28 Aug – 1 Sept 2016 • Davos • Switzerland
www.grforum.org
Outcome Descriptions for Drought

21. 6th
International Disaster and Risk Conference IDRC 2016
‘Integrative Risk Management – Towards Resilient Cities‘ • 28 Aug – 1 Sept 2016 • Davos • Switzerland
www.grforum.org
Conclusion
• Inconsistencies of style, structure and level of detail
• Clear understanding of risk and control measures
• Consistency of approach to Community Risk Registers
• Improved and consistent engagement in the risk assessment
process

22. 6th
International Disaster and Risk Conference IDRC 2016
‘Integrative Risk Management – Towards Resilient Cities‘ • 28 Aug – 1 Sept 2016 • Davos • Switzerland
www.grforum.org
Thank you!
Sarah Bunney: sb734@exeter.ac.uk