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ICF Competency 5 : Active Listening
ICF Competency Nr 5: Active listening
What can we
learn
from introverted
people about
the power of
listening?
Your Mastery in Active Listening is
the Key to the Inner World of the Client …
Co-Creation/
unfolding of
New Patterns

Resources and new
options show up
Powerful Questioning while
holding the Generative, Coaching
Container creates awareness
Active Listening = Co-Exploring Deep Structure
EFFECT = Generative, Coaching Container opens
No, Judgemental, Defensive or Pre-Formatted Listening
EFFECT = The Generative, Coaching Container doesn’t open
5
Hold the coaching container.
What is your amplitude?
ICF Competency Nr 5: Active listening
A c t i v e L i s t e n i n g
What shows up if we model this
competency?
Starting Level of Active Listening
•
•
•
•

No listening
Listening with an agenda
Defensive listening
Judging while listening

•

Growing from this level?
You won’t get in
ACC level of Active Listening
• Great active listening on surface or
verbal level
• Active listening but with an agenda:
•
•
•
•

Solving the problem of the client
Demonstrating knowledge, added value, …
Still limited to own MAP of reality

Growing from this level?
Verbal and non-verbal
PCC level of Active Listening
• Start of multi-layered, explorative
listening beyond words;
• You can still feel an urge to solve, to
help in the listening;
• Rather lineair listening;
•

Growing from this level?
What is being expressed through words?

What is the client showing about him/herself?

What is showing up between us?

What is he asking for without words?
MCC level of Active Listening
•
•
•
•
•
•

Deep, multi-layered, explorative listening;
The coach is learning from the client;
It’s not about coach-understanding but client-awareness;
Tuning in to the client, deep “soul tot soul” connection,
connecting with the oak in the acorn;
Non-lineair, cumulative listening;
The “self-listening” of the coachee is
activated so he/she starts learning to tune
in to what’s emerging, developing,
showing up through him/herself;
Words are heard as linguistic cues for deep structure?

What the client is expressing, is also sensed on a somatic
level (= energetic listening).
What is showing up between us and in all other
relationships (= systemic listening) is sensed.
What is (s)he asking for without words and how could this
fuel the pattern underneath the problem or towards new
resources?
Conscious Mastery of Active Listening:
“How do you Activate and Maintain
your COACH-state?”
Waar ik inspiratie haalde voor dit WEBINAR over
Active Listening:
• Lagen in communicatie -> Schultz Von Thun: “Hoe bedoelt
u?”
• Luisteren in organisaties -> Gervase Bushe: “Clear
Leadership”
• MetaModel v/d taal -> Bandler & Grinder: “The Structure of
Magic”
• Metaprogramma’s -> Gustinx & Durlinger: “Voorbij je eigen
wijze”
• Ziel tot ziel -> Gary Zukav: “Spirituele partners”
• Deep Listening -> Jack Pransky: “Somebody should have told
us”
• Je eigen bandbreedte -> Hal & Sidra Stone: “The Inner Critic”
• Luisteren -> Nancy Kline: “Time to Think. Listening to ignite
the human mind.”
• Brein en coaching -> David Rock & Linda Page “Coaching with
the brain in mind.”
• …
Philippe Bailleur
Ervaren Gids voor OrganisatieVernieuwing
pbailleur@livingsystemscoaching.be
Volg mijn blog: www.livingsystemscoaching.be

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ICF Competency Nr 5: Active listening

  • 1. ICF Competency 5 : Active Listening
  • 3. What can we learn from introverted people about the power of listening?
  • 4. Your Mastery in Active Listening is the Key to the Inner World of the Client …
  • 5. Co-Creation/ unfolding of New Patterns Resources and new options show up Powerful Questioning while holding the Generative, Coaching Container creates awareness Active Listening = Co-Exploring Deep Structure EFFECT = Generative, Coaching Container opens No, Judgemental, Defensive or Pre-Formatted Listening EFFECT = The Generative, Coaching Container doesn’t open 5
  • 6. Hold the coaching container. What is your amplitude?
  • 8. A c t i v e L i s t e n i n g What shows up if we model this competency?
  • 9. Starting Level of Active Listening • • • • No listening Listening with an agenda Defensive listening Judging while listening • Growing from this level?
  • 11. ACC level of Active Listening • Great active listening on surface or verbal level • Active listening but with an agenda: • • • • Solving the problem of the client Demonstrating knowledge, added value, … Still limited to own MAP of reality Growing from this level?
  • 13. PCC level of Active Listening • Start of multi-layered, explorative listening beyond words; • You can still feel an urge to solve, to help in the listening; • Rather lineair listening; • Growing from this level?
  • 14. What is being expressed through words? What is the client showing about him/herself? What is showing up between us? What is he asking for without words?
  • 15. MCC level of Active Listening • • • • • • Deep, multi-layered, explorative listening; The coach is learning from the client; It’s not about coach-understanding but client-awareness; Tuning in to the client, deep “soul tot soul” connection, connecting with the oak in the acorn; Non-lineair, cumulative listening; The “self-listening” of the coachee is activated so he/she starts learning to tune in to what’s emerging, developing, showing up through him/herself;
  • 16. Words are heard as linguistic cues for deep structure? What the client is expressing, is also sensed on a somatic level (= energetic listening). What is showing up between us and in all other relationships (= systemic listening) is sensed. What is (s)he asking for without words and how could this fuel the pattern underneath the problem or towards new resources?
  • 17. Conscious Mastery of Active Listening: “How do you Activate and Maintain your COACH-state?”
  • 18. Waar ik inspiratie haalde voor dit WEBINAR over Active Listening: • Lagen in communicatie -> Schultz Von Thun: “Hoe bedoelt u?” • Luisteren in organisaties -> Gervase Bushe: “Clear Leadership” • MetaModel v/d taal -> Bandler & Grinder: “The Structure of Magic” • Metaprogramma’s -> Gustinx & Durlinger: “Voorbij je eigen wijze” • Ziel tot ziel -> Gary Zukav: “Spirituele partners” • Deep Listening -> Jack Pransky: “Somebody should have told us” • Je eigen bandbreedte -> Hal & Sidra Stone: “The Inner Critic” • Luisteren -> Nancy Kline: “Time to Think. Listening to ignite the human mind.” • Brein en coaching -> David Rock & Linda Page “Coaching with the brain in mind.” • …
  • 19. Philippe Bailleur Ervaren Gids voor OrganisatieVernieuwing pbailleur@livingsystemscoaching.be Volg mijn blog: www.livingsystemscoaching.be