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RECORDS AND
REPORT
S
PRESENTED BY
ANU JAMES. MSc (N)
DEFINITION:
 Records the memory of the internal and external
transactions of an organization. Records contain a
written evidence of the activities of an organization in
the form of letters, circulars, reports, contracts,
invoices, vouchers, minutes of meeting, books of
account etc.
[ S.L.Geol, 2001 ]
10/24/2013

ANU JAMES

2


It

is

a

written

communication

that

permanently documents information relevant
to a client’s health care management. It is a
continuing account of the client’s health care
needs
[ Sr. Mary lucita ]
10/24/2013

ANU JAMES

3
PRINCIPLES OF MAINTAINING
RECORDS:
Specific purpose which should be clearly
understood
Items on forms and in registers should be
conveniently grouped so as to make their
completion as easy as possible.
The wording should be easily understood, and
where doubt is likely to arise, instructions to
facilitate interpretation should be included.
10/24/2013

ANU JAMES

4
Principles of maintaining records
(contnd…)
Records should permit some freedom of
expression.
Records which are required by the teaching
staff should be easily accessible to them.
Person responsible for maintaining records
should be aware of their particular
responsibility and every effort should be made
to keep records up to date and accurate.
10/24/2013

ANU JAMES

5
Principles of maintaining records
(contnd…)
Provision for periodic review of all records to
ensure that they keep pace with the changing
needs of the programme.
Adequate supply of stationery to permit records
to be maintained on the proper forms and in the
proper registers at all times.
Sufficient number of filing cabinets and
appropriate equipments to operate a filing
system which is simple and safe and requires the
minimum possible time.
Adequate, safe, fireproof storage arrangements
10/24/2013

ANU JAMES

6
 Accuracy
 Consciousness
 Thoroughness
 Up to date
 Organization
 Confidentiality
 Objectivity
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ANU JAMES

7
PURPOSE OF KEEPING RECORDS:
• Communication

• Aids to diagnosis
• Education

• Documentation of continuity
• Research
• Legal documentation
• Individual case study
10/24/2013

ANU JAMES

8
USES OF RECORDS
Show the health conditions as it is and as the
patient and family accepts it.
goals towards which means are to be directed.
prevents duplication of services and helps follow
up services effectively.

Helps the nurses to evaluate the care and the
teaching
Organization of work
10/24/2013

ANU JAMES

9
USES OF RECORDS (contnd….)
Serves as a guide for diagnosis
treatment and evaluation of services
indicate progress
Used in research
The health assets and needs of the
village area

10/24/2013

ANU JAMES

10
TYPES OF RECORDS
1.
2.
3.
4.

Patients clinical record
Individual staff records
Ward records
Administrative records with educational
value.

10/24/2013

ANU JAMES

11
PATIENTS CLINICAL RECORDS
• It is the knowledge of events in the patient
illness, progress in his or her recovery and the
type of care given by the hospital personnel.
a) Scientific and legal
b) Evidence to the patient the his /her case is
intelligently managed.
c) Avoids duplication of work.
d) Information for medical and legal nursing
research.
e) Aids in the promotion of health and care.
f) Legal protection to the hospital doctor and the
nurse
10/24/2013

ANU JAMES

12
PATIENTS CLINICAL RECORDS (contnd..)
• NURSING ADMINISTRATOR’S RESPONSIBILITY?









Protection from loss
Safeguarding its contents
Completeness
Responsibility for nurses notes.
Legal value of nurses notes.
Admission record.
Scientific value of the nurses notes
Record of order carried out.

10/24/2013

ANU JAMES

13
INDIVIDUAL STAFF RECORDS.
• A separate set of record is needed for staff,
giving details of their sickness and absences,
their carrier and development activities and a

personnel note

10/24/2013

ANU JAMES

14
WARD RECORDS.
• Reducting or increase in beds.
• Change in medical staff and non nursing
personnel for the ward.
• The introduction and pattern of support.

10/24/2013

ANU JAMES

15
ADMINISTRATIVE RECORDS WITH
EDUCATIONAL VALUE.
•
•
•
•
•

Treatments.
Admissions.
Equipments losses and replacements.
Personnel performance.
Other administrative records

10/24/2013

ANU JAMES

16
TYPES OF RECORDS IN THE
DEPARTMENT OF PUBLIC HEALTH
•
•
•
•

Cumulative or continuing records
Family records
Registers
Reports

10/24/2013

ANU JAMES

17
FILLING & ARRANGING OF RECORD
•
•
•
•

10/24/2013

Alphabetically
Numerically
Geographically
With index cards.

ANU JAMES

18
ALPHABETICALLY
• Dictionary order
• Encyclopaedic order

10/24/2013

ANU JAMES

19
Advantages and disadvantages of
alphabetically arrangement system
Advantages
• Most people are familiar
• Staff should be able to learn
and become comfortable with
the system in a timely manner
• The need to shift the records
after purging records is
reduced
• Cross reference may be
avoided
10/24/2013

Disadvantages
• system does not work well
with very large filing systems
• Color coding is more difficult
since you need to have 26
colors or combination of
colors to designate all the
letters of the alphabet
• Confidentiality is an issue
• Some of the rules of alpha
filing can be very confusing.

ANU JAMES

20
NUMERICALLY
• Serial number
• Digit filing

GEOGRAPHICALLY
Information is arranged alphabetically
by geographical of place name.

10/24/2013

ANU JAMES

21
WITH INDEX CARDS
• An index card consists of heavy paper cut to a
standard size, used for recording and storing
small amounts of discrete data. It was
invented by Carl Linnaeus, around 1760.
Eg:- forms, case records and registers.
Diaries- diary of M & F
Return – monthly report of HW (M& F)
In addition each organization should maintain
• Cumulative records
• Family records
10/24/2013

ANU JAMES

22
RECORD KEEEPING SYSTEM
•
•
•
•

Source records
Problem oriented
Nursing cardex
Computerized information system

10/24/2013

ANU JAMES

23
Computerized information system
3 major categories
1) Clinical system
2) Management information system
3) Educational system

10/24/2013

ANU JAMES

24
GUIDELINES FOR DOCUMENTATION
AND RECORD KEEPING
The Nursing and Midwifery Council (NMC 2002)
has said that patient and client records should:
• be based on fact, correct and consistent
• be written as soon as possible after an event has
happened
• be written clearly and in such a way that the text
cannot be erased
• be written in such a way that any alterations or
additions are dated, timed and signed, so that the
original entry is still clear
10/24/2013

ANU JAMES

25
GUIDELINES FOR DOCUMENTATION AND
RECORD KEEPING (contnd..)
• be accurately dated, timed and signed, with
the signature printed alongside the first entry
• not include abbreviations, jargon meaningless
phrases, irrelevant speculation and offensive
subjective statements
• be readable on any photocopies

10/24/2013

ANU JAMES

26
IMPORTENCE OF RECORDS IN
HOSPITAL OR HEALTH CENTERS.
•
•
•
•

INDIVIDUAL AND FAMILY
FOR THE DOCTOR
FOR THE NURSE
FOR AUTHORITIES

10/24/2013

ANU JAMES

27
REPORTS

10/24/2013

ANU JAMES

28
DEFINITION

A report containing information
against in a narrative graphic or tabular
form, prepared on periodic, receiving,
regular or as a required basis. Reports may
refer to specific periods, events,
occurrence, or subject and may be
communicated or presented in oral or
written form
[ Basvanthappa bt.2009 ]
10/24/2013

ANU JAMES

29
DEFINITION (contnd..)
Reports are oral or written
exchanges of information shared between
care givers of workers in a number of ways.
A report summarises the service of the
personnel and of the agency
[ Jean b. 2002 ]

10/24/2013

ANU JAMES

30
PURPOSES
• Report is an essential tool to communication
• To show the kind and amount of services
rendered over a specific period.
• To illustrate progress in teaching goals.
• As an aid in studying health condition.
• As an aid in planning.
• To interpret the services to the public and to
the other interested agencies.
10/24/2013

ANU JAMES

31
CRITERIA FOR A GOOD REPORT
• made promptly.
• clear, concise, and complete.
• If it is written all pertinent, identifying data are
included-the date and time, the people
concerned, the situation, the signature of the
person making the report.
• It is clearly stated and well organized
• Important points are emphasized.
• In case of oral reports they are clearly expressed
and presented in an interesting manner.
10/24/2013

ANU JAMES

32
REPORTS IN NURSING EDUCATION
• Factual data related to the students, staff,
clinical facilities, physical facilities,
administration and the curriculum
• Development made in the school programme
since the last report.
• Proposal and plans for future development.
• Problems encountered
• Recommendations
10/24/2013

ANU JAMES

33
TYPES OF REPORTS
1.
2.
3.
4.
5.

24 hours reports
Census report
Anecdotal report
Birth and death report
Incidental report

10/24/2013

ANU JAMES

34
CLASIFICATION OF REPORTS BASED
ON TYPES
• Oral reports
• Written reports

10/24/2013

ANU JAMES

35
REPORTS USED IN HOSPITAL
SETTING:•
•
•
•

CHANGE – OF – SHIFT REPORTS
TRANSFER REPORTS
INCIDENT REPORTS
LEGAL REPORTS

10/24/2013

ANU JAMES

36
ADVANTAGES AND DISADVANTAGES
OF REPORTS
ADVANTAGES
•
•
•
•
•

Monitoring operations
Controlling
Guide decision
Employee motivation
Performance evaluation

10/24/2013

DISADVANTAGES
• It is time consuming.
• Expensive
• Reports can be biased
• Sometimes implementations
of the recommendations of a
report become unrealistic.
• Technical reports are not
easily understandable

ANU JAMES

37
NURSES RESPONSIBILITY FOR RECORD
KEEPING AND REPORTING

•
•
•
•
•
•

Records and reports must be functional
accurate, complete, current organized and
confidential
FACTS
ACCURACY
COMPLETENESS
CURRENTNESS
ORGANIZATION
CONFIDENTIALITY

10/24/2013

ANU JAMES

38
COMMON PROBLEMS THAT OCCUR
DURING REPORT WRITING.
CONTENT AND ORGANIZATION
• Problem - No section headings
• Problem - missing items related to the
format
• Problem - lack of numbering

10/24/2013

ANU JAMES

39
Common problems that occur during
report writing.(Contnd..)
GRAMMAR, VOCABULARY, SENTENCE AND TONE.
OTHER PROBLEMS
• Incomplete sentences
• Confusing and unclear sentences.
• Miscommunication
• Too general
• Confidentiality.
• Missing information and facts.
• Wordiness.
10/24/2013

ANU JAMES

40
10/24/2013

ANU JAMES

41
10/24/2013

ANU JAMES

42

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RECORDS & REPORTS

  • 2. DEFINITION:  Records the memory of the internal and external transactions of an organization. Records contain a written evidence of the activities of an organization in the form of letters, circulars, reports, contracts, invoices, vouchers, minutes of meeting, books of account etc. [ S.L.Geol, 2001 ] 10/24/2013 ANU JAMES 2
  • 3.  It is a written communication that permanently documents information relevant to a client’s health care management. It is a continuing account of the client’s health care needs [ Sr. Mary lucita ] 10/24/2013 ANU JAMES 3
  • 4. PRINCIPLES OF MAINTAINING RECORDS: Specific purpose which should be clearly understood Items on forms and in registers should be conveniently grouped so as to make their completion as easy as possible. The wording should be easily understood, and where doubt is likely to arise, instructions to facilitate interpretation should be included. 10/24/2013 ANU JAMES 4
  • 5. Principles of maintaining records (contnd…) Records should permit some freedom of expression. Records which are required by the teaching staff should be easily accessible to them. Person responsible for maintaining records should be aware of their particular responsibility and every effort should be made to keep records up to date and accurate. 10/24/2013 ANU JAMES 5
  • 6. Principles of maintaining records (contnd…) Provision for periodic review of all records to ensure that they keep pace with the changing needs of the programme. Adequate supply of stationery to permit records to be maintained on the proper forms and in the proper registers at all times. Sufficient number of filing cabinets and appropriate equipments to operate a filing system which is simple and safe and requires the minimum possible time. Adequate, safe, fireproof storage arrangements 10/24/2013 ANU JAMES 6
  • 7.  Accuracy  Consciousness  Thoroughness  Up to date  Organization  Confidentiality  Objectivity 10/24/2013 ANU JAMES 7
  • 8. PURPOSE OF KEEPING RECORDS: • Communication • Aids to diagnosis • Education • Documentation of continuity • Research • Legal documentation • Individual case study 10/24/2013 ANU JAMES 8
  • 9. USES OF RECORDS Show the health conditions as it is and as the patient and family accepts it. goals towards which means are to be directed. prevents duplication of services and helps follow up services effectively. Helps the nurses to evaluate the care and the teaching Organization of work 10/24/2013 ANU JAMES 9
  • 10. USES OF RECORDS (contnd….) Serves as a guide for diagnosis treatment and evaluation of services indicate progress Used in research The health assets and needs of the village area 10/24/2013 ANU JAMES 10
  • 11. TYPES OF RECORDS 1. 2. 3. 4. Patients clinical record Individual staff records Ward records Administrative records with educational value. 10/24/2013 ANU JAMES 11
  • 12. PATIENTS CLINICAL RECORDS • It is the knowledge of events in the patient illness, progress in his or her recovery and the type of care given by the hospital personnel. a) Scientific and legal b) Evidence to the patient the his /her case is intelligently managed. c) Avoids duplication of work. d) Information for medical and legal nursing research. e) Aids in the promotion of health and care. f) Legal protection to the hospital doctor and the nurse 10/24/2013 ANU JAMES 12
  • 13. PATIENTS CLINICAL RECORDS (contnd..) • NURSING ADMINISTRATOR’S RESPONSIBILITY?         Protection from loss Safeguarding its contents Completeness Responsibility for nurses notes. Legal value of nurses notes. Admission record. Scientific value of the nurses notes Record of order carried out. 10/24/2013 ANU JAMES 13
  • 14. INDIVIDUAL STAFF RECORDS. • A separate set of record is needed for staff, giving details of their sickness and absences, their carrier and development activities and a personnel note 10/24/2013 ANU JAMES 14
  • 15. WARD RECORDS. • Reducting or increase in beds. • Change in medical staff and non nursing personnel for the ward. • The introduction and pattern of support. 10/24/2013 ANU JAMES 15
  • 16. ADMINISTRATIVE RECORDS WITH EDUCATIONAL VALUE. • • • • • Treatments. Admissions. Equipments losses and replacements. Personnel performance. Other administrative records 10/24/2013 ANU JAMES 16
  • 17. TYPES OF RECORDS IN THE DEPARTMENT OF PUBLIC HEALTH • • • • Cumulative or continuing records Family records Registers Reports 10/24/2013 ANU JAMES 17
  • 18. FILLING & ARRANGING OF RECORD • • • • 10/24/2013 Alphabetically Numerically Geographically With index cards. ANU JAMES 18
  • 19. ALPHABETICALLY • Dictionary order • Encyclopaedic order 10/24/2013 ANU JAMES 19
  • 20. Advantages and disadvantages of alphabetically arrangement system Advantages • Most people are familiar • Staff should be able to learn and become comfortable with the system in a timely manner • The need to shift the records after purging records is reduced • Cross reference may be avoided 10/24/2013 Disadvantages • system does not work well with very large filing systems • Color coding is more difficult since you need to have 26 colors or combination of colors to designate all the letters of the alphabet • Confidentiality is an issue • Some of the rules of alpha filing can be very confusing. ANU JAMES 20
  • 21. NUMERICALLY • Serial number • Digit filing GEOGRAPHICALLY Information is arranged alphabetically by geographical of place name. 10/24/2013 ANU JAMES 21
  • 22. WITH INDEX CARDS • An index card consists of heavy paper cut to a standard size, used for recording and storing small amounts of discrete data. It was invented by Carl Linnaeus, around 1760. Eg:- forms, case records and registers. Diaries- diary of M & F Return – monthly report of HW (M& F) In addition each organization should maintain • Cumulative records • Family records 10/24/2013 ANU JAMES 22
  • 23. RECORD KEEEPING SYSTEM • • • • Source records Problem oriented Nursing cardex Computerized information system 10/24/2013 ANU JAMES 23
  • 24. Computerized information system 3 major categories 1) Clinical system 2) Management information system 3) Educational system 10/24/2013 ANU JAMES 24
  • 25. GUIDELINES FOR DOCUMENTATION AND RECORD KEEPING The Nursing and Midwifery Council (NMC 2002) has said that patient and client records should: • be based on fact, correct and consistent • be written as soon as possible after an event has happened • be written clearly and in such a way that the text cannot be erased • be written in such a way that any alterations or additions are dated, timed and signed, so that the original entry is still clear 10/24/2013 ANU JAMES 25
  • 26. GUIDELINES FOR DOCUMENTATION AND RECORD KEEPING (contnd..) • be accurately dated, timed and signed, with the signature printed alongside the first entry • not include abbreviations, jargon meaningless phrases, irrelevant speculation and offensive subjective statements • be readable on any photocopies 10/24/2013 ANU JAMES 26
  • 27. IMPORTENCE OF RECORDS IN HOSPITAL OR HEALTH CENTERS. • • • • INDIVIDUAL AND FAMILY FOR THE DOCTOR FOR THE NURSE FOR AUTHORITIES 10/24/2013 ANU JAMES 27
  • 29. DEFINITION A report containing information against in a narrative graphic or tabular form, prepared on periodic, receiving, regular or as a required basis. Reports may refer to specific periods, events, occurrence, or subject and may be communicated or presented in oral or written form [ Basvanthappa bt.2009 ] 10/24/2013 ANU JAMES 29
  • 30. DEFINITION (contnd..) Reports are oral or written exchanges of information shared between care givers of workers in a number of ways. A report summarises the service of the personnel and of the agency [ Jean b. 2002 ] 10/24/2013 ANU JAMES 30
  • 31. PURPOSES • Report is an essential tool to communication • To show the kind and amount of services rendered over a specific period. • To illustrate progress in teaching goals. • As an aid in studying health condition. • As an aid in planning. • To interpret the services to the public and to the other interested agencies. 10/24/2013 ANU JAMES 31
  • 32. CRITERIA FOR A GOOD REPORT • made promptly. • clear, concise, and complete. • If it is written all pertinent, identifying data are included-the date and time, the people concerned, the situation, the signature of the person making the report. • It is clearly stated and well organized • Important points are emphasized. • In case of oral reports they are clearly expressed and presented in an interesting manner. 10/24/2013 ANU JAMES 32
  • 33. REPORTS IN NURSING EDUCATION • Factual data related to the students, staff, clinical facilities, physical facilities, administration and the curriculum • Development made in the school programme since the last report. • Proposal and plans for future development. • Problems encountered • Recommendations 10/24/2013 ANU JAMES 33
  • 34. TYPES OF REPORTS 1. 2. 3. 4. 5. 24 hours reports Census report Anecdotal report Birth and death report Incidental report 10/24/2013 ANU JAMES 34
  • 35. CLASIFICATION OF REPORTS BASED ON TYPES • Oral reports • Written reports 10/24/2013 ANU JAMES 35
  • 36. REPORTS USED IN HOSPITAL SETTING:• • • • CHANGE – OF – SHIFT REPORTS TRANSFER REPORTS INCIDENT REPORTS LEGAL REPORTS 10/24/2013 ANU JAMES 36
  • 37. ADVANTAGES AND DISADVANTAGES OF REPORTS ADVANTAGES • • • • • Monitoring operations Controlling Guide decision Employee motivation Performance evaluation 10/24/2013 DISADVANTAGES • It is time consuming. • Expensive • Reports can be biased • Sometimes implementations of the recommendations of a report become unrealistic. • Technical reports are not easily understandable ANU JAMES 37
  • 38. NURSES RESPONSIBILITY FOR RECORD KEEPING AND REPORTING • • • • • • Records and reports must be functional accurate, complete, current organized and confidential FACTS ACCURACY COMPLETENESS CURRENTNESS ORGANIZATION CONFIDENTIALITY 10/24/2013 ANU JAMES 38
  • 39. COMMON PROBLEMS THAT OCCUR DURING REPORT WRITING. CONTENT AND ORGANIZATION • Problem - No section headings • Problem - missing items related to the format • Problem - lack of numbering 10/24/2013 ANU JAMES 39
  • 40. Common problems that occur during report writing.(Contnd..) GRAMMAR, VOCABULARY, SENTENCE AND TONE. OTHER PROBLEMS • Incomplete sentences • Confusing and unclear sentences. • Miscommunication • Too general • Confidentiality. • Missing information and facts. • Wordiness. 10/24/2013 ANU JAMES 40