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Page 1
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FCFC AND BALANCED
SCORECARD APPROACH
Powerpoint Templates
Page 2
FCFC STORY
 Trimarchi and Tomb Founded a small bank
near Blairsville. After few years they sold it to 1st
National Bank, where they became the senior
managing executives.
 FCFC as a bank holding company Acquisition
program ( 9 local community banks )
Powerpoint Templates
Page 3
FCFC STORY
 FCFC wanted to expand its product mix, Each
acquistion could retain its local identity, but
there was a lot of competition due to the
monthly ranking.
 All operating units were reorganized under a
single brand ( First Commonwealth )
Powerpoint Templates
Page 4
PROJECT OBJECTIVES
 Performing consistently in the top 25% of our
peer group.
 Becoming a world-class sales organization
generating revenue growth without acquisitions.
 Having a clear Strategy.
 Responsibility.
Engaging all employees.
Powerpoint Templates
Page 5
GOVERNANCE COMMITTEE AGENDA
Item 6 on the agenda – on the BSC
 It has improved since the start of the project.
 Explains strategy and strength and it helps to think “out
of the box”
Its information change as circumstances changes.
Allows board participation in Management plans.
Executive scorecard helps governance and committees.
It can track the performance of all members of executive
team and following compensation made by compensation
committee.
Powerpoint Templates
Page 6
BOARD OF DIRECTORS MEETING
Review of the new board reporting package
 Data’s board evaluation.
Board of Directors Balanced Scorecard Report.
Full Board Self-Evaluation form.
Individual Director Self-Evaluation Form
Board Resolution on Criteria for Board Membership.
Executive Balanced Scorecards
Succession Plans
Powerpoint Templates
Page 7
EXECUTIVE BSC
 Each Executive developed a personal scorecard, Using
the subset measures on the enterprise scorecard that
he/she could be influence.
 Differently from the previous situation ( in which
excellent executives were not rewarded properly ), the
new compensation system would help executive that are
working well to earn the benefits that they deserve.
Powerpoint Templates
Page 8
BOARD BSC
For the Board’s learning and growth measures were
introduced:
 A Survey that each board member would complete after
each meeting to assess the quality of the meeting board
processes.
A Self-evaluation of to be completed semiannually from
each board member
Powerpoint Templates
Page 9
BOARD BSC
The Board Scorecard uses a stakeholder rather than a
customer perspective to reflect the board’s responsibilities
to shareholders. The Three Objectives were :
 Approve, Plan and monitor corporate performance.
Strengthen and motivate executive performance.
Ensure corporate compliance.
Powerpoint Templates
Page 10
THE FINAL PROJECT
Three sets of Scorecard :
Enterprise balanced scorecard.
Board balanced scorecard.
Executive balanced scorecard.
And All Board member noted that the process had been
highly beneficial.
Powerpoint Templates
Page 11
INTRODUCING THE
BALANCED SCORECARD
 Trimarchi wanted to reintroduce the
performance culture into the company, so
Dahlmann suggested using the Balanced
Scorecard.
Powerpoint Templates
Page 12
WHAT IS BALANCED SCORECARD?
The Balanced Scorecard is a strategic
planning and management system used to
align business activites to the vision and
strategy of the organization by monitoring
perfomance against strategic goals
Powerpoint Templates
Page 13
BALANCED SCORECARD Concept
 It was publishes in 1992 by kaplan and Norton, a
book followed in 1996
 Traditional performance measurement that only
focus on external accounting data are obsolete
 The approach is to provide ‘balance’ to the
finacial persperctive.
Powerpoint Templates
Page 14
Why use a Balance Scorecard?
• Improve organisational performance by
measuring what matters
• Increase focus on strategy and results
• Align organization strategy with workers on a
day-to-day basis
• Focus on drivers key to future performance
• Improve communication of the organization’s
Vision and Strategy
• Prioritize Projects / Initiatives
Powerpoint Templates
Page 15
4 Original Business Perspectives
The Balanced
Scorecard model
suggest that we
view the
organization from 4
perspective
Then Develop
metrics, collect data
and analyse it
relative to each of
these perspectives
Powerpoint Templates
Page 16
4 Business Perspective Question
• Financial
 What must we do to create sustainable economic value?
• Internal Business Process
 To satisfy our stakeholders what must be our levels of productivity, efficiency, and
quality?
• Learning and Growth
 How does our employee performance management system, including feedback to
employees, support height performance?
• Customer
 What do our Customer require from s and how are we doing according to those
requirements
Powerpoint Templates
Page 17
Powerpoint Templates
Page 18
Balanced Scorecard Strategy Map
Powerpoint Templates
Page 19
Key Implementation Success Factors
• Obtaining executive sponsorship and commitment
• Involving a broad base of leaders, managers and employees
• Enhance information system
• Monitored Progress
• Beginning interactive (two-way) communication first
• Getting outside help if needed
• Greater Customer Satisfaction
Powerpoint Templates
Page 20
Scorecard Disadvantages
• It is not a tool you can just think up one night to solve a problem. Instead, it
is recommended that you hold a meeting to plan out what goals you would
like to see your company reach in each of the four above areas.
• while the balanced scorecard gives you an overall view of the four areas for
concern in business growth and development, these four areas do not paint
the whole picture. The financial information included on the scorecard is
limited. Instead, to be successfully implemented, the balanced scorecard
must be part of a bigger strategy for company growth
• many companies use metrics that are not applicable to their own situation.
It is vitally important when using balanced scorecards to make the
information being tracked applicable to your needs. Otherwise, the metrics
will be meaningless.
Powerpoint Templates
Page 21
ADVANTAGES
 Full contribution on implementation and execution of
strategy.
 Common measurement system that could be deployed
across the entire organization.
 Introducing of Non financial measurements helps
understanding the new strategy.
 Keep the company focused on the core drivers and
critical issues.
 Long tern Vision
 Evaluation of the manager performance based on short
and long term objectives.
 Board BSC gets the board more involved in company’s
strategy
Powerpoint Templates
Page 22
ADVANTAGES
 BSC Helps also the corporate governance process.
 Executive scorecard helps governance and compensation
committees.
Powerpoint Templates
Page 23
Thank You for your time

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Balance score card presentation 02

  • 1. Powerpoint Templates Page 1 Powerpoint Templates FCFC AND BALANCED SCORECARD APPROACH
  • 2. Powerpoint Templates Page 2 FCFC STORY  Trimarchi and Tomb Founded a small bank near Blairsville. After few years they sold it to 1st National Bank, where they became the senior managing executives.  FCFC as a bank holding company Acquisition program ( 9 local community banks )
  • 3. Powerpoint Templates Page 3 FCFC STORY  FCFC wanted to expand its product mix, Each acquistion could retain its local identity, but there was a lot of competition due to the monthly ranking.  All operating units were reorganized under a single brand ( First Commonwealth )
  • 4. Powerpoint Templates Page 4 PROJECT OBJECTIVES  Performing consistently in the top 25% of our peer group.  Becoming a world-class sales organization generating revenue growth without acquisitions.  Having a clear Strategy.  Responsibility. Engaging all employees.
  • 5. Powerpoint Templates Page 5 GOVERNANCE COMMITTEE AGENDA Item 6 on the agenda – on the BSC  It has improved since the start of the project.  Explains strategy and strength and it helps to think “out of the box” Its information change as circumstances changes. Allows board participation in Management plans. Executive scorecard helps governance and committees. It can track the performance of all members of executive team and following compensation made by compensation committee.
  • 6. Powerpoint Templates Page 6 BOARD OF DIRECTORS MEETING Review of the new board reporting package  Data’s board evaluation. Board of Directors Balanced Scorecard Report. Full Board Self-Evaluation form. Individual Director Self-Evaluation Form Board Resolution on Criteria for Board Membership. Executive Balanced Scorecards Succession Plans
  • 7. Powerpoint Templates Page 7 EXECUTIVE BSC  Each Executive developed a personal scorecard, Using the subset measures on the enterprise scorecard that he/she could be influence.  Differently from the previous situation ( in which excellent executives were not rewarded properly ), the new compensation system would help executive that are working well to earn the benefits that they deserve.
  • 8. Powerpoint Templates Page 8 BOARD BSC For the Board’s learning and growth measures were introduced:  A Survey that each board member would complete after each meeting to assess the quality of the meeting board processes. A Self-evaluation of to be completed semiannually from each board member
  • 9. Powerpoint Templates Page 9 BOARD BSC The Board Scorecard uses a stakeholder rather than a customer perspective to reflect the board’s responsibilities to shareholders. The Three Objectives were :  Approve, Plan and monitor corporate performance. Strengthen and motivate executive performance. Ensure corporate compliance.
  • 10. Powerpoint Templates Page 10 THE FINAL PROJECT Three sets of Scorecard : Enterprise balanced scorecard. Board balanced scorecard. Executive balanced scorecard. And All Board member noted that the process had been highly beneficial.
  • 11. Powerpoint Templates Page 11 INTRODUCING THE BALANCED SCORECARD  Trimarchi wanted to reintroduce the performance culture into the company, so Dahlmann suggested using the Balanced Scorecard.
  • 12. Powerpoint Templates Page 12 WHAT IS BALANCED SCORECARD? The Balanced Scorecard is a strategic planning and management system used to align business activites to the vision and strategy of the organization by monitoring perfomance against strategic goals
  • 13. Powerpoint Templates Page 13 BALANCED SCORECARD Concept  It was publishes in 1992 by kaplan and Norton, a book followed in 1996  Traditional performance measurement that only focus on external accounting data are obsolete  The approach is to provide ‘balance’ to the finacial persperctive.
  • 14. Powerpoint Templates Page 14 Why use a Balance Scorecard? • Improve organisational performance by measuring what matters • Increase focus on strategy and results • Align organization strategy with workers on a day-to-day basis • Focus on drivers key to future performance • Improve communication of the organization’s Vision and Strategy • Prioritize Projects / Initiatives
  • 15. Powerpoint Templates Page 15 4 Original Business Perspectives The Balanced Scorecard model suggest that we view the organization from 4 perspective Then Develop metrics, collect data and analyse it relative to each of these perspectives
  • 16. Powerpoint Templates Page 16 4 Business Perspective Question • Financial  What must we do to create sustainable economic value? • Internal Business Process  To satisfy our stakeholders what must be our levels of productivity, efficiency, and quality? • Learning and Growth  How does our employee performance management system, including feedback to employees, support height performance? • Customer  What do our Customer require from s and how are we doing according to those requirements
  • 18. Powerpoint Templates Page 18 Balanced Scorecard Strategy Map
  • 19. Powerpoint Templates Page 19 Key Implementation Success Factors • Obtaining executive sponsorship and commitment • Involving a broad base of leaders, managers and employees • Enhance information system • Monitored Progress • Beginning interactive (two-way) communication first • Getting outside help if needed • Greater Customer Satisfaction
  • 20. Powerpoint Templates Page 20 Scorecard Disadvantages • It is not a tool you can just think up one night to solve a problem. Instead, it is recommended that you hold a meeting to plan out what goals you would like to see your company reach in each of the four above areas. • while the balanced scorecard gives you an overall view of the four areas for concern in business growth and development, these four areas do not paint the whole picture. The financial information included on the scorecard is limited. Instead, to be successfully implemented, the balanced scorecard must be part of a bigger strategy for company growth • many companies use metrics that are not applicable to their own situation. It is vitally important when using balanced scorecards to make the information being tracked applicable to your needs. Otherwise, the metrics will be meaningless.
  • 21. Powerpoint Templates Page 21 ADVANTAGES  Full contribution on implementation and execution of strategy.  Common measurement system that could be deployed across the entire organization.  Introducing of Non financial measurements helps understanding the new strategy.  Keep the company focused on the core drivers and critical issues.  Long tern Vision  Evaluation of the manager performance based on short and long term objectives.  Board BSC gets the board more involved in company’s strategy
  • 22. Powerpoint Templates Page 22 ADVANTAGES  BSC Helps also the corporate governance process.  Executive scorecard helps governance and compensation committees.