Annie Grace A. Millan is seeking an administrative position. She has a Bachelor's degree in Business Administration with a focus on finance from Ateneo de Davao University. Her work experience includes administrative roles at various retailers in Dubai and the Philippines where she performed tasks like cash handling, inventory management, and customer service. She is computer literate in Microsoft Office, fluent in English, and has strong leadership and communication skills.

1. ANNIE GRACE A. MILLAN
I.T Centre S39 Al Ghubaiba Dubai, UAE
mkobejan@yahoo.com
+971 563200875
QUALIFICATIONS:
 Computer Literate, advance in Microsoft Office (Excel, Word, PowerPoint, Outlook)
 Fluent in English and very good in writing business correspondence
 Good Customer Service Skills and Team Leadership
EDUCATIONAL ATTAINMENT:
Bachelor’s degree in Business Administration Major in Finance, October 2012
Ateneo de Davao University, Philippines
SCHOOL ACHIEVEMENT S:
2N D place, 5th INTER-COLLEGIATE FINANCE COMPETITION “Search for the Best Finance Team”
(September 12, 2003 Capitol University Gym, Cagayan de Oro)
1s t place, 5th INTER-COLLEGIATE FINANCE COMPETITION “Search for the Best Finance Team”
(October 3, 2003 Makati Shangri-La Hotel, Manila)
WORK EXPERIENCES:
Admin Assistant
Al Tayer Insignia-Dolce and Gabbana
Mall of the Emirates, Dubai
July 2014 up to present
 Performs cashiering responsibilities primarily to ensure that cash registers are equipped and ready to
use such as preparing cash floats and initializing credit card terminals
 Prepares and verifies invoices
 Responsible for preparing the daily cash sales ready for deposit and making sure that POS summary
report reconciles with the actual sales counted (cash and credit/debit sales)
 Maintains a filing system including staff files pertaining to sales performances and achievements
 Generates reports and summaries, lists and forms needed by the managers to monitor sales
consultants performances
 Responsible for ordering stationary and pantry requests for store’s monthly consumption
 Takes care of after sales service such as repairs and deals with customer’s requests, inquiries and
complaints
 Prepares transfer out/in of stock items in the system
 Deals with store maintenance issues by properly communicating with the projects coordinator and
facilities management head
Store Department Manager
New City Commercial Center ( NCCC ), Philippines
September 2013-March 2014
 Ensures smooth operation of the assigned department through proper people management &
discipline
 Responsible for decision making on matters concerning his department and for implementing defined
policies and operational guidelines and procedures

2. Customer Service Representative - Western Union
VXI, Davao City, Philippines
November 2012-May 2013
 Assist customers in sending money over the phone using their Debit and Credit Cards
 Provide customer service assistance to the customers and agents in different locations of Western
Union in USA and Canada
New Account Specialist- JPMC
Aegis People Support, Philippines
July 2007-March 2009
 Provides assistance to foreign customers in processing their credit card application over the
phone
 Offers customers to take advantage of the other benefits that they can get from the card
Counter Service Crew
Jollibee Foods Corporation, Philippines
August 2006-June 2007
 Performs cashiering role by strictly adhering to the Company’s Standard Operating Procedures in
Cash Handling and Monitoring
 Assists the Senior Cashiers in providing revolving funds to all other cashiers
Student Assistant- Bookstore
Ateneo de Davao University, Philippines
Shool Year 2003-2004
 Check incoming shipments of books against orders and invoices
 Assists in the arrangement of books in the shelves
 Monitors the distribution of books using the inventory reports
T RAININGS:
Department Stores Management T raining Program (Batch 5)- New City Commercial Center
Davao City, Philippines; November 20, 2013
Pre-Employment & Communication Seminar- Sutherland Global Services (Davao)
Davao City, Philippines; September27, 2012
JP Morgan Chase Client Specific Training- Aegis People Support(Cebu)
Davao City, Philippines; August 24, 2007
How To Be A Research Assistant- Ateneo de Davao University
Davao City, Philippines; June 24, 2001
OTHER QUALIFICATIONS:
- Fast Learner
- Easily adapts to any environment and different types of people
- Flexible and Good in Time Management
PERSONAL INFORMAT ION:
Nationality: Filipino
Date of Birth: October 28, 1983
Marital Status: Married