Terence Humphrey has over 20 years of experience in customer service, management, and training roles. He has worked in hospitality, retail, and warehousing. His experience includes roles as a rental clerk, front desk clerk, server, lead trainer and manager, independent contractor providing customer service, and general labor and customer service roles. He has a business management degree from University of Phoenix and military experience as a postal supervisor and administrative clerk in the U.S. Army from 1978 to 1984.
• Strong sales skills and effectiveness.
• Results focused and driven.
• Excellent telephone manner and communication skills.
• Able to work effectively in a team environment.
• Practiced customer service knowledge and disposition
• Friendly, dependable, enthusiastic and persuasive in dealing with people.
• Computer proficient in MS Word, MS Office, Basic PC Troubleshooting
• Recognize for reliability and “getting the job done” through persistence and strong work ethic.
• Excellent in spoken and written communication skills
• Has a call center experience
• Self-motivated
• Additional background in other applications
• Skilled in solving and analyzing problems
• Can work under pressure
This is a hands-on workshop. You will participate and interact using sticky notes while learning the process for reinventing a timeless tangible item. What made sticky notes so useful? Why are they still being sold today? Capturing and enhancing the original value and purpose of such an item is hard work. You will learn about the design process and the types of questions you should answer when reinventing timeless items into applications and electronic products.
• Strong sales skills and effectiveness.
• Results focused and driven.
• Excellent telephone manner and communication skills.
• Able to work effectively in a team environment.
• Practiced customer service knowledge and disposition
• Friendly, dependable, enthusiastic and persuasive in dealing with people.
• Computer proficient in MS Word, MS Office, Basic PC Troubleshooting
• Recognize for reliability and “getting the job done” through persistence and strong work ethic.
• Excellent in spoken and written communication skills
• Has a call center experience
• Self-motivated
• Additional background in other applications
• Skilled in solving and analyzing problems
• Can work under pressure
This is a hands-on workshop. You will participate and interact using sticky notes while learning the process for reinventing a timeless tangible item. What made sticky notes so useful? Why are they still being sold today? Capturing and enhancing the original value and purpose of such an item is hard work. You will learn about the design process and the types of questions you should answer when reinventing timeless items into applications and electronic products.
Компания Кодерлайн провела вебинар на тему «Учет лизинговых операций в 1С:ERP 2.1»
Описание:
На вебинаре поговорили на тему ведения учета лизинговых операций у лизингополучателя по поступлению предмета лизинга на баланс или за балансовый учет. Также разобрали на примере ведение договоров лизинга, настройки счетов учета для обязательств, обеспечительного платежа, выкупа и лизинговых платежей и зачет НДС по суммам ежемесячных начислений.
A decade of expertise has brought Mobile Maestria to the
forefront of the industry by delivering unmatched Managed
Mobility Services (MMS) to the corporate world in Canada.
Компания Кодерлайн провела вебинар на тему «Индексы в 1С. Влияние на производительность»
Вебинар будет интересен программистам 1С, заинтересованным лица.
Ведущий: Кирилл КАРЦЕВ – технический руководитель проектов, программист 1С, консультант-аналитик.
Описание:
Чем отличаются кластерный и не кластерный индекс. Что такое покрывающий и составной индексы. Влияние индексов на производительность в 1С. Грамотное использование индексов в 1С. Примеры ускорения запросов с использованием индексов.
Программа вебинара:
1. Основные понятия индексов;
2. Влияние индексов на производительность систем 1С;
3. Разбор примеров по грамотному использованию и настройке индексов в 1С.
Будем благодарны за ваши отзывы :)
My long-term experience in the service industry has taught me how to meet and exceed each customer's expectations with service provided. I have assisted all types of customers in all types of settings. I realized that acquiring and maintaining loyal repeat business as well as spreading the word of such business through these loyal patrons is of the utmost importance in every company.
1. Terence Humphrey
Lead Trainer, Mgr in development
119 Pequot Dr - Stamford, CT 06902
terencejhop@yahoo.com - (904) 309-2367
WORK EXPERIENCE
Rental Clerk
Enterprise Holdings - Jacksonville, FL - July 2013 to December 2014
Responsibilities
Met or exceeded my customers expectations when assisting in their rental experience, while offering our
products and services and giving the best customer service and quality control
Accomplishments
Numerous customer comments and positive feedback from peers and management
Skills Used
data entry, tacit knowledge, customer service, knowledge of products and services offered by Enterprise
Holdings and its subsidiaries. Knowing my customers and giving each and every one my personal attention
Front Desk Clerk
Crown Plaza Riverwalk Hotel - Jacksonville, FL - January 2013 to July 2013
Responsibilities
provided customer service and assisted customers with their vacations and corporate needs
Accomplishments
Won numerous awards and customer comments
Skills Used
Data entry, cashier skills and management techniques
Server
River City Brewing - Jacksonville, FL - December 2012 to July 2013
Responsibilities
Give customer service while serving my customer with fine wine and cuisine; ensuring that their dining
experience is memborable.
Accomplishments
Great tips and repeat customers
Skills Used
Knowledge of the menu and the ability to help customers with wine pairings and food choices
Lead Trainer, Mgr in development
Omni Hotel - 2006 to 2011
Independent Contractor
Natures Remedy - 2003 to 2005
2. Provide customer service to clients
General Labor/Customer Service
Randstand Staffing - 2000 to 2003
Independent Contractor
Warehousing - 1984 to 2000
Postal Supervisor, and Administrative Clerk
U.S. Army - 1978 to 1984
EDUCATION
Business Management
University Of Phoenix
Westhill High School
ADDITIONAL INFORMATION
Qualifications
Ability to adapt to any situation, can work as a team player and demonstrates great leadership ability and
judgment.
Willing to go the extra mile to assure that all assignments are complete, accurate and timely. Works well with
peers
and pays attention to details. Works well under pressure, able to conform to standard operating procedures
and
protocol.
