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JAN PAUL C. MILLAN
Email: laup_naj@yahoo.com
Mobile: +971 50 770 2604
Al Ghubaiba, Dubai , UAE
CREDENTIALS
5 years’ work experience and of different industries, which includes: Office Assistant/Shop
Assistant, Customer Service Representative, Sales Associate and Dining Crew
Generally, my experiences were filled with hardwork, dedication and full utility of
knowledge and potentials, which mold me to a better person/employee.
WORK EXPERIENCES
Customer Service Representative/Sales - Etisalat
Etisalat (Dubai, United Arab Emirates)
(Sharaf DG GGICO)
August 30 2015 – Till present
o Selling and convincing clients to purchase postpaid plans and device plans
o Team Player- has a strong drive to help and assist the team in all aspects, especially
on Sales, to achieve the team’s goal and reach target
o Being transparent for the features and benefits of the products through my product
knowledge and customer service skills
o Delighting the customer’s through giving them excellent customer service
o Making schedule for the team every month
o Being responsible for the reports and error in the store
Sales Consultant
Isukoshi General Trading LLC (Dubai, United Arab Emirates)
(Lotus Grand Hotel Apartment Hor Al Anz,Abu hail)
July 1, 2015-July 14, 2015
o Selling and convincing clients to purchase health care products
o Demonstrating the features and benefits of the products through my product knowledge
o Delighting the customer’s through giving them excellent customer service

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Storekeeper
New City Commercial Center (NCCC),Uyanguren St. Davao City, Philippines
March 2014-April 2015
o Team Player- has a strong drive to help and assist the team in all aspects, especially on
Sales, to achieve the team’s goal and reach target
o Adhere to all sanitation requirements. Maintain cleanliness of the shop and service areas.
o responsible for ensuring that the company’s customers receive an adequate level of
service or help with their questions and concerns
o interact with customers to provide information in response to inquiries about company’s
services and to handle and resolve complaints
Customer Service Representative (Western Union)
VXI Bajada St. Davao City, Philippines
June 2013-February 2014
o Assist customer in sending money over the phone using debit/credit cards
o Provide customer service assistance to the customers and agents in different agent
locations of Western Union in USA and Canada.
Sales Associate
New City Commercial Center (NCCC),Uyanguren St. Davao City, Philippines
November 2012-May 2013
o Sell merchandise and monitor the availability of the product/s to ensure customer’s
satisfaction and profit maximization
o Act as sales consultant through providing benefits and features of the product/s we offer
EDUCATION
College: Bachelor of Science in Hotel and Restaurant Management
University of Mindanao- Matina, Davao City, Philippines (2010 to 2012)
Bachelor of Science in Nursing
Ateneo de Davao University- E. Jacinto St., Philippines (2008 to 2010)
OTHER SKILLS & QUALIFICATIONS
Advanced in Computer skills – with knowledge in MS Excel, MS Word, Power point and
Internet surfing
Other Qualifications: I have a very good communication skills, which I have gained from
dealing with different types of people. I used to travel in other country, as part of my
learning. I am also a fast learner, which helps me adapt easily to any type of work and to
any working environment. If there are still things, which I need to know, I am always willing
to learn and explore.