1. Gwen M. Mendoza
Mobile No. 056-1491386
Email Address – gwenmendoza28@yahoo.com
CAREER OBJECTIVE:
Seeking a challenging career in a strong company with professional environment and opportunities
for career advancement where I can enhance my interpersonal skills by applying academic ideals
with practical and tangible.
SKILLS
 Excellent communication, interpersonal, time management, and organizational skills
 Flexibility and cultural awareness
 Training and mentoring experience
 Capable of working under time pressure and/or deadlines
 Self motivated and with positive working attitude and strong analytical skills
 Computer literate (MS Office Word, Excel and Power Point)
PROFESSIONAL EXPERIENCE:
Sales Assistant cum Cashier
April 4, 2012 – present
Beverly Heels Trading LLC
Ground floor, Wafi Mall Dubai
 Greeting Guests and Customers in a courteous, professional manner.
 Communicate with the customers with regards to queries related to orders
 Handle the POS (Point of Sale) / Billing counter efficiently.
 Process the payments by cash and credit card.
 Tally the cash till during the beginning and end of the shifts.
 Responding to incoming email and phone enquiries.
 Recording sales and order information and sending copies of sales in the office, or entering
figures into a computer system;
 Record the inventory inward / outward and maintain the report of the same.
 Checking and ensure the stocks list are accurate.
 Make/Suggest marketing strategies to achieve sales quota.
 Handling customer complaints specifically concerning products quality.

2.  Ensure all stock is laid out and displayed in order to attract customers and also as per
standard layout norms
ESL Online Teacher / Team Leader
September 2008 to January 31, 2012
KNK Live Online Communications Inc. (now Clark On Line I.T Hub Inc.)
2nd
Floor Goodwill Bldg. 393 Senator Gil Puyat Avenue, Makati City, Philippines
DUTIES AND RESPONSIBILITIES:
 Responsible for the manpower recruitment and hiring.
 Conduct training and orientation to the new employees regarding their job duties, policies
and procedures.
 Maintain accurate and relevant records, file reports and other documents related to teacher’s
performances.
 Interact in a friendly and patient manner with students from different cultural backgrounds,
students of all levels of language proficiency, and students who may have disabilities.
 Perform general clerical functions including maintaining accurate records and compiling
information and statistics.
 Preparing everyday lessons and teaching materials for the students.
 Check and provide monthly assessment report.
English Instructor Associates (Online Phone and Video Classes)
June 13, 2011 – January 31, 2012, - Part Time Job
You Talk In Summit (UTIS)
# 1512 City Land Herrera Rufino St., Co. Valero St. Salcedo Village Makati City, Philippines
 Handling group classes thru video.
 Teaching Students thru phone and video classes.
 Preparing Free Talk Lessons for Adult and Businessman Students
 Preparing everyday lessons and teaching materials for the students
 Preparing daily and Monthly Reports
Online / Man to Man ESL Teacher
Dainedu Corportion
December 05, 2007 – August 31, 2008
Unit 905-908, Pacific Center Building
# 33 San Miguel Ave., Ortigas Center, Pasig City
 Teaching Korean Students through Video Classes
 Making monthly evaluation
 Doing level test for new enrollees
 Preparing Lesson Plan for each level
 Handling Primary levels students for 1 on 1 and group classes

3. Service Crew
March 09, 2006 – August 15, 2006
JOLLIBEE FOODS CORPORATION
Quezon Theater, Cubao Quezon City, Philippines
Award Received – Recognition for “ALWAYS CUSTOMER FIRST”
 Making Customers Always First.
 Preparing beverages in Soda Department.
 Responsible for any product in SODA Section.
 Assembling the ice cream machine.
 Checking the food temperature in the assigned station.
EDUCATIONAL BACKGROUND:
Bachelor of Secondary Education – Major in Mathematics
National Teachers College
# 679 J. Nepomuceno St., Quiapo Manila, Philippines (2003 – 2007)
PERSONAL DATA:
Date of Birth : November 26, 1985
Place of Birth : Bayani, Naujan, Oriental Mindoro, Philippines
Nationality : Filipino
Visa Status : Cancelled Visa on processing already can join immediately