Admin/Clerical Seeker with Customer Service and Office Skills
1. 18620 Muddy CreekRd
Prairieville, La 70769
225-253-1564
Katiea1995@yahoo.com
KATIE ARNOLD
OBJECTIVE Seeking a position in Administration/Clerical in a rewarding work
environment with a talented staff that is dedicated to success in the Baton
Rouge Area.
SKILLS & ABILITIES Microsoft: Word, Excel PowerPoint
Excellent customer service skills
Effectively communicates and disseminates information through
verbal communication
Ability to handle challenging customers in a positive and
professional manner
Detail oriented
Manage messages, routing calls, and providing information
Type 60 WPM
EXPERIENCE VOLUNTEER: LABOR AND DELIVERY DEPARTMENT
Jan 2013-April 2013
Work with other volunteer’s and nursing staff
Monitor mother and baby heart rate and report any change
Answer phone calls and report to head nurse with any new information
Answer room calls from patient and inform the patients nurse with requests
Assist visitors with information and direct them to patients’ rooms
Assort and organize paperwork
CASHIER/CREW TRAINER: MCDONALDS
May 2013-December 2014
Provide customers with a quick and accurate service
Show sensitivity to individual needs
Produce orders to a consistently high standard
Train crew members for their day-to-day work serving customers
Keep restaurant and kitchen clean and tidy
Work well as part of a team
Assess crew member’s skills and offer extra help with any task
Handle challenging and difficult situations and customers in a positiveand
professional manner
Work with cash registers and adding machines
Count the cash in the drawer at the start and end of shift
Handle payment returns
2. Page 2
BABYSITTING
December 2014-Current
Supervise children’s activities in their own rooms and play areas
Transport children to and from school
Maintain a clean and healthy environment inside the home
Prepare bottles and snacks for infants and children
Carry out light housekeeping duties
EDUCATION Dutchtown High School, 2013, Geismar, La
ITT Technical College:
Pursuing an Associate’s Degree in Business Management
GPA: 3.63
Anticipating Graduation Date June 16, 2016
Courses: College math, Intro to Business, Fundamentals of Supervision,
Microeconomics, Management Information Systems, Introduction to Business,
Accounting Principles I & II, Financial Accounting, Communications,
Fundamentals of Business Communications, Fundamentals of Marketing
REFERENCES Available Upon Request