May Ann D. Maltu is applying for a receptionist/administrative assistant position in Dubai. She has over 5 years of experience in administrative assistance, reception, sales, and cashier roles. Her experience includes providing customer service and administrative support at a care center in Dubai from 2012 to 2015. She is proficient in Microsoft Office, has excellent communication skills, and is flexible, motivated, and team-oriented. She holds a Bachelor's degree in Hotel and Restaurant Management from the University of Cagayan Valley in the Philippines.

1. Receptionist/Administrative Assistant
MAY ANN D.MALTU
China Cluster, International City, Dubai, UAE
Email: mayannmaltu18@gmail.com
Contact #: 055-9354330
LinkedIn:www.linkedin.com/pub/may-ann-maltu/104/24b/3a0
Personal
Profile
I am flexible and experienced Receptionist/ Administrative Assistant
with excellent Customer Service skills. I am a good communicator with
proven interpersonal skills and I am used to working in a team whilst also
being capable of using my own initiative. I’m a fast- learner who’s always
open for a new challenge and new learning.
Working
Experience
Administrative Assistant cum Receptionist Nov. 2012 – Nov. 2015
Yi Sheng Tang Care Center
International City, Dubai, UAE
JOB ROLE-
Administrative Assistant
 Provides general support to the Manager on various
administrative/organizational matter
 Making sure that customer/VIP information is up to date.
 Handling cash register and invoices.
 Provides monthly sales report.
 Salary computation of staffs.
 Maintains supplies inventory by checking stock to determine inventory
level
 Write business letters, reports or memos using word processing
programs.
 File papers and documents
 Perform Data Entry and scan documents
Receptionist
 Greeting of customers in a well-mannered and professional way.
 Responsible for the bookings and reservations of customers.
 Answering and forwarding phone calls.

2.  Provides answers to every customers inquiries personally or via phone
call.
 Proficiency with PC's and computer programs including MS Word,
Excel, Spreadsheet etc.
 Manage a smooth and peaceful working environment.
 Maintaining the cleanliness of the reception area.
 Maintain a neat and pleasing personality.
Cashier/ Service Crew Jan. 2011 - Sept.2011
Cake land Bakeshop (kiosk)
Cagayan valley, Philippines
JOB ROLE-
 Responsible for opening and closing the shop.
 Check cakes and pastries availability
 Responsible for arranging the displays
 Strictly follow orders of customers with regards to cake and cupcakes.
 Making sure that the kiosk is always clean and tidy.
 Prepares daily inventory report
 Responsible for handling cash register
 Making sure that company policies and uniform is followed strictly
 Presentable and tidy all the time
 Provides exceptional customer service.
Sales Associate / Cashier Feb.2007-Oct.2007
Happy Bodega Sales (Footwear)
Cagayan Valley, Philippines
JOB ROLE-
 Provides fast, friendly service
 Being knowledgeable about the benefits and materials of the product.
 Ask open ended questions on what the customers looking for in order to
determine their needs.
 Ensuring that all products are placed in their respective sections.
 Helping customers locate or find suitable alternatives.
 Maintaining an enthusiastic upbeat personality.
 Handling sales transactions, which may include operating cash register.
 Providing honest and positive feedback to customers regarding the best
product that fit the customers’ expectations.
Personal
Details
Date of Birth: July 01, 1987 Place of Birth: Philippines
Nationality: Filipino Marital Status: Married
Language: Tagalog, English, Visa Status: Finished Contract
Basic Mandarin (Visit Visa)

3. Skills and
Qualifications
Educational
Attainment
Degree in Bachelor of Science in Hotel
And Restaurant Management (2012) at University of Cagayan Valley, Philippines
I do hereby certify that the above information is true and correct to the best of my
knowledge.
Sincerely yours,
MAY ANN D. MALTU
APPLICANT
 Good communication skills
( verbal and written )
 Flexibility & adaptability skills
 Initiative and self-motivated
 Work well under pressure
 Customer service skills
 Interpersonal skills
 Teamwork ability
 Computer Literacy
(Proficiency MS office tools)
 Positive Attitude
 Data entry
 Administrative Skills