The document outlines the career objectives and professional experience of an individual seeking to leverage their skills in a team environment. It details various roles held in sales support, customer service, and food service, highlighting responsibilities and achievements in each position. Additionally, it includes educational background, skills, affiliations, and personal data.

1. OBJECTIVE:
To obtain a position that will effectively utilize my skills
and experience and the opportunity to work with a team.
WORKING EXPERIENCE:
• Sales Support Executive
(LinkupCRM Private Limited)
Angeles City (August 2012 – present)
Job descriptions:
• Keeping track of prospect clients
• Processing new sales leads
• Monitoring customer accounts
• Providing data and reports to help the sales team
•
• Inbound Call Center Agent / Customer Service Representative
(IQOR, Philippines)
CSEZ Clarkfield, Pampanga (September 2009- December 2011)
Job descriptions:
• Use effective sales and soft-skill communication techniques to qualify
prospective clients, present solutions, overcome objections or to convince the
client;
• Responds to telephone inquiries about the company’s products or services
following standard script and procedures. Investigates customers complaints
and resolve the problems. Documents details of telephone conversations and
actions taken.
• Sales Representative
(Gyro Pharmaceutical Distributor)
Angeles City (2005-2006)
Job description:
• Responsible for maintaining sustainable records of sales achievement quotes.
• Responsible for all sales activities in assigned accounts or areas.
• Job duties involve making telephone calls in order to generate prospective
clients and maintain and grow accounts.
• Present and sell company pharmaceutical products to current and potential
clients.
MA. CECILIA SOTO DAGDAG
27th
St. Lot 37 Ph. 2 Madapdap
Mabalacat, Pampanga Philippines 2010
E-mail: smeekaku@yahoo.com
Mobile No.:09157083164/09153369380

2. • Maintain current and potential client relationships, and follow-up for collection
of payment.
• Food Attendant/Cashier
(Jekamel’s Grill & Restaurant)
Angeles City (2000-2004)
Skills And Abilities/Dishwashing Skills
• Operate dishwashers to wash dishes, glassware and flatware
• Clean and sanitize items such as dishwasher mats, carts and waste disposal
units
• Clean and polish silverware
• Operate pot-washing machines
• Sanitize and wash dishes and other items by hand
• Scour pots and pans
• Work Setting
• Fast food
• Restaurant
• Familiar with pressure washing or cleaning
• Cooking and preparing simple food items, including salads and sandwiches.
• Maintaining a clean working environment by sweeping the floors
and scrubbing counters and equipment.
• Setting up the dining room for guests, and cleaning it after meals.
• Using cash registers to prepare bills, accept payment and give change.
• Dishwashing Skills
AFFILIATIONS:
• BUSINESS – PHARMACY (WHOLESALE AND RETAIL IN PHARMACEUTICAL
PRODUCTS AND COSMETIC PRODUCTS)
EDUCATIONAL ATTAINMENT:
Tertiary Level:
Bachelor of Science in Computer Science
Major in Information Technology
Holy Angel University
Sto. Rosario Street, Angeles City
Seven-Month Caregiver Course
Systems Plus College Foundation
Balibago, Angeles City Philippines
Secondary Level:
Madapdap Resettlement High School
Madapdap Mabalacat, Pampanga
On the Job Training:
• BCDA – Bases Conversion Development Authority (Office of the
President)
(CSEZ, Clarkfield, Pampanga)

3. STRENGTHS:
• Strong sales skills and effectiveness.
• Results focused and driven.
• Excellent telephone manner and communication skills.
• Able to work effectively in a team environment.
• Practiced customer service knowledge and disposition
• Friendly, dependable, enthusiastic and persuasive in dealing with people.
• Computer proficient in MS Word, MS Office, Basic PC Troubleshooting
• Recognize for reliability and “getting the job done” through persistence and
strong work ethic.
• Excellent in spoken and written communication skills
• Has a call center experience
• Self-motivated
• Additional background in other applications
• Skilled in solving and analyzing problems
• Can work under pressure
SEMINARS ATTENDED:
• Seminar on Implementation of Administrative Order No. 56, 1989.
LICENSING OF DRUG ESTABLISHMENTS/OUTLETS.
(April 28, 2005 DOH-CENTER FOR HEALTH DEVELOPMENT III City of San Fernando,
Pampanga)
• English Proficiency Seminar
IQOR Philippines CSEZ, Clarkfield, Pampanga
Organizational Affiliations:
• Computer Society
Member
(Holy Angel University)
• Regional Vice President on Philippine Society
Student Assembly on I.T. Education
Olongapo City Convention Center
(Olongapo City ,Holy Angel University)
PERSONAL DATA:
Date of Birth: February 06, 1983
Age: 30 years old
Citizenship: Filipino
Status: Married
Height: 5’4 inches
Weight: 165 lbs.