Gina D. Baliat has over 10 years of experience in customer service and finance roles. She currently works as a Branch Compliance Officer and cashier at LM Exchange in Al Fujairah, UAE, where her responsibilities include managing cash transactions, foreign currency exchange, money transfers, and assisting customers. Previously, she held cashier and customer service roles in the Philippines and UAE, demonstrating her skills in cash handling, sales, and customer satisfaction. Baliat has a Bachelor's degree in Computer Science and is proficient in Microsoft Office applications.
Experienced Compliance Officer Seeking New Opportunity
1. GINA D. BALIAT
Al Fujairah, UAE
+971553441255
ghiedote@yahoo.com.ph
Career Objective
To enhance my working capacities, professional skills, business efficiencies and to serve my
organization in best possible way with sheer determination and commitment.
WORK EXPERIENCE
Leela Megh Exchange LLC. (LM Exchange)
Fujairah City Center
Al Fujairah, UAE
April 8, 2013 - present
BRANCH COMPLIANCE OFFICER(BCO) cum CASHIER
Duties
Acting Assistant Branch Manager when ABM is not around
Responsible for managing all the cash transaction in remittance department
Handling buying and selling foreign currency exchange
Handling sending and receiving transaction of Western Union and Xpress Money
Handling different kinds of money products like Instant Cash, Prabhu Money, Himal, Transfast,
Iremit, IME and bank to bank of different countries
Encoding BPI transactions to the BPI system itself
Receiving credit cards payment of local banks only and processing cash withdrawal of money
from any credit cards
Handling and provide assistance to the customer complaints and resolve it immediately
JGSummit Petrochemical Corp.
Simlong, Batangas City, Philippines
July 2010- December 2012
ADMIN ASST. / DATA ENCODER
Duties
Responsible for admin works and doing all data encoding to the system
Answering telephone with manners and etiquette and transmit the message to the corresponding
person accurately and promptly
Communicate regularly to our superior
Finish duties in a appropriate time
2. Al Ghurair International Exchange
Al Ghurair City, Dubai UAE
November 2006 – January 2009
CASHIER/ REMITTER
Duties
Responsible for managing all the cash transaction in remittance department
Handle sending and receiving transaction of Western Union and Xpress Money
Handled high volume of cash successfully
Receive cash payment from the customer either in foreign currency or in local currency
Handled bank to bank and cash pick up transactions of different countries
Shopping Center Management Corporation
Cinema Department, SM City Batangas
Brgy. Pallocan West, Batangas City Philippines
October 21, 2004 – March 31, 2006
CASHIER
Duties
Process payment of the customer
Prepare cash report at the end of the day and tally it with the actual cash on hand and submit it to
the treasury department for audit
Resolve customer problems immediately
Provide assistance to every customer
HBC Home of Beauty Exclusives
P. Zamora, Batangas City, Philippines
January 07, 2003 – January 20, 2004
CUSTOMER CARE SPECIALIST
DUTIES
Process credit card payments and check the validity of cards and customer signature and cash
transaction
Provide assistance to every customer and proper knowledge of the products I am seeling
Reach sales target given by the department by giving proper marketing strategy of a particular
product to the consumers and other target market
Monitor and check the stocks monthly. Assist in the physical count activities of the company and
reconcile the variances
Handle transactions regarding customer returns and exchanges
Maintain existing customer and recruit new customer by providing them a good relationship
Content Science Inc. (CSI)
3. Carmelray Industrial Park II, Brgy. Punta Calamba, Laguna Philippines
May 13, 2002 – September 9, 2002
DATA ENCODER
DUTIES
Encode data with efficiency and accuracy
Perform other duties as assigned to me
SEMINARS AND TRAINING ATTENDED
AML (Anti-Money Laundering) and Remittance & Forex training
LM Exchange LLC Head office
Al fahidi station, Dubai UAE
June 2014
Western Union money transfer seminar
Al karama, Dubai UAE
December 15, 2008
Anti-Money Laundering, anti-terrorist financing policy and procedures
Al Ghurair International Exchange, Head Office
Deira Naif Dubai UAE
March 11, 2007
Productivity in the workplace: Harnessing employee relations
Shopping Center Management Corporation Training Room
SM City Batangas, Pallocan West Batangas Philippines
October 11, 2005
SKILLS and ACHIEVEMENT
Best Employee of the Month for consecutive month in my present job
Proficiency in all Microsoft Office application
Strong presentation skills,
Adaptable and self-motivated in a fast moving environment
Exceptional verbal and written communication skills
Capable in leading the sales professionals team and drive sales goals
Strong competitive drive and work ethic to succeed
Good customer relations
EDUCATIONAL ATTAINMENT
COLLEGE DEGREE - Bachelor of Science in Computer Science
Lyceum of the Philippines – Batangas
Capitol Site, Batangas City Philippines
1998-2002
4. PERSONAL PROFILE
Birthdate / Place : January 28, 1981 / Batangas City, Philippines
Civil Status : Married
Language proficiency : English / Filipino
Passport No. : EB2496598