Mel Anthony M. Capili is a goal-driven sales professional with over 6 years of experience in retail, phone, and industrial sales. He is currently a Sales Customer Service Representative for Universal Metal Coating Company where he handles customer complaints, coordinates payments and orders, and arranges deliveries. Previously he held sales roles at Coca-Cola Bottlers Philippines where he exceeded revenue goals through customer acquisition and relationship building. Capili is highly organized with strong communication and problem-solving skills.

1. Mel Anthony M. Capili
Jeddah St.,Jubail Industrial City,KSA 31961
Cell: 0558790173
melanthonycapili@yahoo.com / mel.capili@unicoil.com.sa
Summary
• Goal-driven Sales Professional who diligently follows up on all leads to drive new
business.
• Bringing 6 years in retail and phone sales.
• Strong organizational, analytical, problem resolution and follow up skills.
• Highly energetic sales developer who consistently exceeds revenue goals with
exceptional interpersonal communication and leadership skills.
• Inside Sales Representative driven to obtain new customers quickly and effectively.
Motivated to generate and increase sales while delivering top-notch customer service.
Highlights
• Excellent Interpersonal Skills
• Cheerful and Energetic.
• Goal-driven
• Organized and Meticulous
• Analytical Problem Solver
• Dependable
Experience
Universal Metal Coating Company LTD. Nov 2013 - Present
Sales Customer Service Representative
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2. • Acted as support services for sales department.
• Handling and processing of customer complaints.
• Coordinate with finance regarding payments
• Coordinate with production regarding status of existing orders.
• Coordinate with logistics and customer warehouse regarding deliveries.
Coca-Cola Bottlers Philippines, INC. Dec 2010 – Feb 2013
Bulk Sales Developer
• Visited Market Execution Partners and Market Logistics Partners to discuss their
needs and requirements and book for orders.
• Quoted prices, discuss credit status and other bid specifications.
• Negotiated prices, terms of sales and service agreements.
• Responded to all customer inquiries in a timely manner.
• Maintained detailed account records and contact logs using SAP.
Coca-Cola Bottlers Philippines, INC. Oct 2007 – Dec 2010
Account Developer
• Assisted Market Execution partners to increased their sales by bringing new
clients.
• Responded to all customer inquiries in a timely manner.
• Created strategies to grow customer base which resulted in an increase in
monthly sales.
Coca-Cola Bottlers Philippines, INC. Mar 2006 – Oct 2007
Production Planner
• Plans and prepares production schedules for fabrication, instillation, and repair
of industrial process systems.
• Draws up master/discipline schedule to establish sequence and lead time of
each operation to meet client forecasted master schedule.
• Updates client through client accepted/ sponsored software (Primavera 6).
• Analyzes production specifications and construction data and performs
mathematical calculations to determine material, tools, and human resource
requirements for the schedule.
• Plans and schedules workflow for each craft and operation according to
previously established client sequences and lead times.
• Plans sequence of fabrication, assembly, installation, and other operations for
guidance of construction workers.
• Planner/Scheduler confers with Client & Company management to determine
status of projects.
• Expedites operations that delay schedules and alters schedules to meet
unforeseen conditions.
• Prepares production reports. May prepare lists of required materials, tools, and
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3. equipment. May prepare purchase orders to obtain materials, tools, and
equipment.
Education
Colegio de San Juan de Letran March 2004
Bachelor of Science in Business Administration major in Marketing
Other Skills
• Knowledgeable in MS office
• Primavera P6 certificate holder
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