Roselen Clarin Salcedo is a Filipino woman currently working as a Project Coordinator in Dubai. She has over 5 years of work experience in administrative, accounting, and customer service roles in both the Philippines and UAE. Her educational background includes a Bachelor's degree in Management Accounting from Liceo de Cagayan University in the Philippines.
REF:APPLICATION FOR A POSITION OF RECEPTIONIST, CUSTOMER SERVICE REPRESENTATI...DORCAS ATIENO
Dear Sir/Madam,
I am writing to you with regards to the Receptionist and customer service position i saw on your career website.
I am currently working as a customer Service Receptionist and Call center agent in Toyota Alfuttaim Motors where I have spent the past three years providing excellent customer service. I am passionate about service and would love to transfer those skills to the biggest Automotive Company in the world.
I have spent the past seven years working in the hospitality and automotive industry and am now looking to broaden my horizons and my skill-set. It has been a long term career aspiration to work for your company as a customer representative or Contact center agent so that I can combine my love for service and hospitality with the passion for your services.
Please find attached my current CV, which further details my experience along with my skills and qualifications and why I feel I would make an excellent ambassador for you.
I have skills and experience required to competently take on this role and I am confident that I would work to exceed your expectations.
I very much look forward to hearing from you and thank you for considering my application
Yours Sincerely.
Dorcas Awino Atieno
REF:APPLICATION FOR A POSITION OF RECEPTIONIST, CUSTOMER SERVICE REPRESENTATI...DORCAS ATIENO
Dear Sir/Madam,
I am writing to you with regards to the Receptionist and customer service position i saw on your career website.
I am currently working as a customer Service Receptionist and Call center agent in Toyota Alfuttaim Motors where I have spent the past three years providing excellent customer service. I am passionate about service and would love to transfer those skills to the biggest Automotive Company in the world.
I have spent the past seven years working in the hospitality and automotive industry and am now looking to broaden my horizons and my skill-set. It has been a long term career aspiration to work for your company as a customer representative or Contact center agent so that I can combine my love for service and hospitality with the passion for your services.
Please find attached my current CV, which further details my experience along with my skills and qualifications and why I feel I would make an excellent ambassador for you.
I have skills and experience required to competently take on this role and I am confident that I would work to exceed your expectations.
I very much look forward to hearing from you and thank you for considering my application
Yours Sincerely.
Dorcas Awino Atieno
#M/PR: Сем Мамедов: "Що таке робота на Олімпійських Іграх"Forge Events
презентація Сема Мамедова на Форумі #M/PR на тему "Що таке робота на Олімпійських Іграх"
Сем Мамедов - Rockstar Project CEO, екс-керівник напрямку event-сервісів в Олімпійському парку в рамках підготовки Зимових Олімпійських Ігор “Сочі-2014”, event та digital експерт
Деталі:
https://www.facebook.com/events/1760044307552228/
http://forgevents.com/
1. Flat#211 Al Rais Building, Oud Metha Dubai
Mobile No. : 0564084260
Email Address: roselensalcedo@gmail.com
Birth date: October 9, 1989
Gender : Female
Status : Single
Visa Status: Employment Visa
ROSELEN CLARIN SALCEDO
CAREER
OBJECTIVE
“To obtain and enhance my professional and management skills in a dynamic and
fast paced workplace and to where I can be productive and an asset to an organization.
WORK EXPERIENCE
“Project Coordinator”
Spinneys Headoffice
Bur Dubai, Dubai UAE
February 15, 2015 to present
Duties and Responsibilities:
• Assist the Project Managers and Property Manager in the review of Contractor
quotations to ensure that only fair and reasonable pricing is recommended for
approval
• Use project scheduling and control tools to monitor projects plans, budgets and
expenditures
• Effectively and accurately communicate relevant project information to the
client and project team
• Issue Purchase Orders, etc.
• Keep the Project Manager (PM) and others informed about project status and
issues that may impact client relations
“Admin Assistant”
Spinneys Headoffice
Bur Dubai, Dubai UAE
March 5, 2014 to February 14, 2015
Duties and Responsibilities:
Store Admin Clerk (April 5-12 , 2014 and Jan 15- Feb 14, 2015 )
• Assisting store administrator in admin works
• Add-to-stock
• Return to Stock processing
• Local Purchase Order processing
2. • Store Price checking
• Answering telephone inquiries
Reliever Accounting / Finance Department works Headoffice (April 13-
September 30, 2014)
• Answering telephone inquiries.
• Booking Invoices
• Cash controller
• Preparing and booking Local Purchase Order
• Updating sales report
• Issuing cheques
• Handling petty cash
• Passing entries using SAP
• Incharge in Utility expenses in all branch.
• Verifying receipt and Invoices of supplies.
Reliever HR Department works (October 3-November 6 and Dec. 7-Jan. 8, 2015)
• Provides secretarial support by entering, formatting, and printing
information; organizing work; answering the telephone; relaying messages
• Schedules applicant’s interviews by coordinating appointments.
• Maintains employee confidence and protects operations by keeping
human resource information confidential.
• Handling hotels and flight bookings, both local and international
• Maintains quality service by following organization standards.
• Scheduling staff briefings and trainings
• Processing and distributing staff certificates
• Communicating suppliers for the staff briefings
• Preparing and binding training books
• Preparing invoices
Reliever Receptionist works (November 9- December 7)
• Welcomes visitors by greeting them, in person or on the telephone;
answering or referring inquiries.
• Directs visitors by maintaining employee and department directories;
giving instructions.
• Maintains security by following procedures; monitoring logbook
• Maintains continuity among work teams by documenting and
communicating actions, irregularities, and continuing needs.
Accounting Department works (April 13- September 30)
• Answering telephone inquiries.
• Booking Invoices
• Cash controller
• Preparing and booking Local Purchase Order
• Updating sales report
• Issuing cheques
• Handling petty cash
• Passing entries using SAP
• Incharge in Utility expenses in all branch.
• Verifying receipt and Invoices of supplies.
HR Department works (October 3-November 6)-
3. • Provides secretarial support by entering, formatting, and printing
information; organizing work; answering the telephone; relaying
messages
• Schedules applicant’s interviews by coordinating appointments.
• Maintains employee confidence and protects operations by keeping
human resource information confidential.
• Handling hotels and flight bookings, both local and international
• Maintains quality service by following organization standards.
“Sales Coordinator”
ProBio Global Tech., Inc.
Cagayan de Oro City, Philippines
June 2013- February 8,2014
Duties and Responsibilities:
• Tracking sales, ad spending patterns and accounts payable. Making
deposits, filing receipts and troubleshooting sales discrepancies.
• Tackling customer issues, processing customer requests and specialty
orders and working directly with customers to ensure their satisfaction.
• Answering phones, taking and processing orders and packaging and
shipping out orders, working to ring up customers on-site.
“Customer Assistant”
Sanford Marketing Corporation
Cagayan de Oro City, Philippines
May 2012- April 2013
Duties and Responsibilities:
• Encourages store colleagues to be customer focused.
• Assists customers in the selling area, at the checkout counters
during store hours from opening until closing.
• Promotes all store promotions (TLC, Bag-A-Bonus, Product
Highlights, company events, etc.)
• Handles customer’s inquiries.
• Does suggestive selling of items in all categories.
• Monitors quality and quantity of items on display.
• Informs concerned personnel of out of stocks, unaligned,
unupdated, and no shelftags.
• Ads as greeters at entrance and exit areas.
• Performs basic first aid in case of customer emergencies.
• Attends to or directs customer complaints to concerned personnel.
• Conducts customer feedback surveys.
• Assists Front-End in monitoring customer queue at checkout and
gives feedback accordingly.
• Acts as fresh auditors in the store.
• Performs other services/ assistance as may be required by the
Store Manager.
• Cashiering when the line of customer is long.
• Baggering when the line of customer is long.
4. “On the Job Training- Office Clerk”
Globalland Property Management, Inc., Philippines
October – February 2012
Duties and Responsibilities
• Answers the telephone, takes and relays messages and
responds to phone inquiries.
• Assists at counter answering questions and helping the public
in researching information contained in a variety of public
records.
• Assists in the completion of exemption forms and the retrieval
and research of recorded documents.
• Organizes and maintains files of records and correspondence of
both a routine and confidential nature.
• Receives a variety of documents, computer entry, document
filing, posts changes to permanent record books balancing the
resulting figures against print-outs/tie-outs.
• Interprets routine administrative policies and decisions as
necessary; provides information to the public with regard to
these polices.
“Summer Job- Office Clerk”
Municipal Hall
Laguindingan, Misamis Oriental, Philippines
April-May 2009
• Organize and maintains cleanliness of the files of records in
the office.
• Assists clients in their concerns.
• Assist in the completion of the forms in the record documents.
• Always keep the cleanliness of the office.
• Assist some government activities.
• Conduct Census in every house and record it.
EDUCATIONAL BACKGROUND
Tertiary Level
BS MANAGEMENT ACCOUNTING
Liceo de Cagayan University, Philippines
March 2012
Secondary Level
Laguindingan National High School
Laguindingan, Misamis Oriental 9019
March 2006
Primary Level
Laguindingan Central School
Laguindingan, Misamis Oriental 9019
5. March 2002
ABILITIES AND SKILL(S)
• Office Automations: MS WORD, MS EXCEL, POWERPOINT
• Bookkeeping
• Have background in SAP
• Good Leadership and Management Skills
• Resourceful, proactive and self directed
• Knows how to speak in Visayan, Tagalog and English
• Cashiering
• Sales and Customer Focus, Professionalism
• Dedicated and meticulous—high level of accuracy and attention to detail
• Able to answer phone calls
ORGANIZAT
ION(S)
Junior Philippine Association of Management Accountants (JPAMA)
Vice President in Finance Officer – (2011-2012)
SEMINARS/TRAININGS
“Intermediate Excel training”
OHSEC Pinoy
American College of Dubai IDP IELTS Center, Dubai
August 14 - October 23, 2015
“First-Aid Orientation and Emergency Triage”
Savemore-Agora, CDO, Philippines
July 10, 2012
“Food Handler’s Seminar”
City Health Office, Mortola-Hayes Sts. CDO, Philippines
May 24, 2013
“The Effects of e-Banking on the 21st
Century”
AVR 1, Liceo d Cagayan University, CDO, Philippines
February 18, 2012
“Career Preparation Seminar and Talk”
AVR 1, Liceo d Cagayan University, CDO, Philippines
January 25, 2011
“Business Game Workshop”
Macasandig Gym, Lourdes College, CDO, Philippines
August 21, 2010
6. March 2002
ABILITIES AND SKILL(S)
• Office Automations: MS WORD, MS EXCEL, POWERPOINT
• Bookkeeping
• Have background in SAP
• Good Leadership and Management Skills
• Resourceful, proactive and self directed
• Knows how to speak in Visayan, Tagalog and English
• Cashiering
• Sales and Customer Focus, Professionalism
• Dedicated and meticulous—high level of accuracy and attention to detail
• Able to answer phone calls
ORGANIZAT
ION(S)
Junior Philippine Association of Management Accountants (JPAMA)
Vice President in Finance Officer – (2011-2012)
SEMINARS/TRAININGS
“Intermediate Excel training”
OHSEC Pinoy
American College of Dubai IDP IELTS Center, Dubai
August 14 - October 23, 2015
“First-Aid Orientation and Emergency Triage”
Savemore-Agora, CDO, Philippines
July 10, 2012
“Food Handler’s Seminar”
City Health Office, Mortola-Hayes Sts. CDO, Philippines
May 24, 2013
“The Effects of e-Banking on the 21st
Century”
AVR 1, Liceo d Cagayan University, CDO, Philippines
February 18, 2012
“Career Preparation Seminar and Talk”
AVR 1, Liceo d Cagayan University, CDO, Philippines
January 25, 2011
“Business Game Workshop”
Macasandig Gym, Lourdes College, CDO, Philippines
August 21, 2010