The document describes the Altiris IT Management Suite 7.0 software from Symantec. It provides integrated management of clients, servers, assets, and service desks. It allows organizations to standardize, automate, and consolidate IT operations through features like software management, OS migration, process automation, and remote management. Case studies show it helping customers reduce costs, increase security and compliance, and focus IT resources on strategic initiatives.
Technology Overview - Symantec IT Management Suite (ITMS)Iftikhar Ali Iqbal
The presentation provides the following:
- Symantec Corporate Overview
- Solution Portfolio of Symantec
- Symantec IT Management Suite - Introduction
- Symantec IT Management Suite - Features
- Symantec IT Management Suite - Architecture & Design
- Symantec IT Management Suite - System Requirements
- Symantec IT Management Suite - Use Cases
- Symantec IT Management Suite - Licensing & Packaging
This provides a brief overview of Symantec - Symantec IT Management Suite (ITMS). Please note all the information is based prior to February 2016 and the full integration of Blue Coat Systems's set of solutions.
Symantec will unify information security management across endpoints, gateways and servers, and deliver targeted protection for the Enterprise with the release of new Symantec Protection Suites.
Symantec Brightmail Gateway 9.0 and Symantec Brightmail Gateway 9.0 Small Business Edition deliver enhanced protection through real-time updates, provide greater control through integrated email encryption and offer increased scalability to meet the needs of both enterprises and small businesses.
Technology Overview - Symantec IT Management Suite (ITMS)Iftikhar Ali Iqbal
The presentation provides the following:
- Symantec Corporate Overview
- Solution Portfolio of Symantec
- Symantec IT Management Suite - Introduction
- Symantec IT Management Suite - Features
- Symantec IT Management Suite - Architecture & Design
- Symantec IT Management Suite - System Requirements
- Symantec IT Management Suite - Use Cases
- Symantec IT Management Suite - Licensing & Packaging
This provides a brief overview of Symantec - Symantec IT Management Suite (ITMS). Please note all the information is based prior to February 2016 and the full integration of Blue Coat Systems's set of solutions.
Symantec will unify information security management across endpoints, gateways and servers, and deliver targeted protection for the Enterprise with the release of new Symantec Protection Suites.
Symantec Brightmail Gateway 9.0 and Symantec Brightmail Gateway 9.0 Small Business Edition deliver enhanced protection through real-time updates, provide greater control through integrated email encryption and offer increased scalability to meet the needs of both enterprises and small businesses.
Managing Mobile Devices with Windows Intune and SCCM 2012 (Adrian Stoian)ITCamp
In this session we will discuss the features provided by Windows Intune and System Center 2012 Configuration Manager to manage mobile devices using Windows Phone, Windows RT, Android and iOS.
We will discuss the configuration steps and the integration between the two platforms using Windows Intune Connector.
Symantec Endpoint Protection vs Sophos Endpoint Protection (Competitive Analy...Iftikhar Ali Iqbal
Provides a brief comparison between endpoint protection solutions provided by Symantec and Sophos based on threat intelligence network, third-party reports, key differentiators and removal information.
How to Extend Microsoft SCOM to Monitor & Diagnose the Performance of Citrix,...eG Innovations
Microsoft System Center Operations Manager (SCOM) is a leading platform for performance monitoring and management of Microsoft applications (such as Active Directory, Microsoft SQL Server, Exchange Server, IIS and SharePoint). However, SCOM does not have extensive capabilities to monitor non-Microsoft systems and applications (like Citrix, SAP, Oracle, Java, Sybase, etc.), nor does SCOM have virtualization-awareness for platforms like VMware vSphere, Citrix XenServer, Red Hat Enterprise Virtualization, AIX LPARs and Solaris LDOMs, or virtual desktops (VDI).
To extend the scope of Microsoft SCOM to manage these environments, enterprises have to look at multiple third party products that provide individual management packs, one for each specific non-Microsoft platform. This traditional "multi-pack approach" creates complexity and only provides a fragmented view of the IT infrastructure. This approach leads to slow problem isolation and diagnosis, and often results in poor user experience and loss of user productivity.
Join performance monitoring expert Srinivas Ramanathan (CEO, eG Innovations) to learn about eG Enterprise for SCOM, a new universal management pack that fills this gap and provides a single, integrated solution with SCOM to address the performance management needs of today's enterprises. This webinar presentation will show you how to:
• Monitor and troubleshoot the entire IT service infrastructure end to end from the SCOM console
• Monitor applications and platforms not natively supported by System Center Operations Manager
• Instantly diagnose and get actionable insight into IT service health and performance
• Provide automatic, rapid root cause diagnosis for even the most complex performance problems
• Receive proactive problem detection and alerting before users call
• Maximize the return on your investment in System Center Operations Manager
System Center Operations Manager is a big deal.
On April 24th, Erik Gilreath discussed SCOM and uncovered: why SCOM is so rarely installed, why that's a mistake, easy steps to install, what you should be doing with it, and what it can do that other people's products can't.
System Center Configuration Manager is in Gartner’s leader’s quadrant for client management tools.
Why?
View C/D/H’s slide deck, as we delve into SCCM's strengths and weaknesses, including how to take advantage of its feature set. And in this special, double session we'll also cover SCCM 2012's tight integration with Endpoint Protection anti-malware, and mobile device management (MDM).
We know MDM is a growing concern with the consumerization of IT and BYOD. Find out how System Center and other, third-party solutions can help!
And for more information on this or other System Center topics, visit our blog at www.cdhtalkstech.com.
Symantec Control Compliance Suite 10.0 is a holistic, fully-automated solution to manage all aspects of IT risk and compliance. It is expected to provide even greater visibility into an organization’s security and compliance posture while still lowering compliance cost and complexity.
Managing Mobile Devices with Windows Intune and SCCM 2012 (Adrian Stoian)ITCamp
In this session we will discuss the features provided by Windows Intune and System Center 2012 Configuration Manager to manage mobile devices using Windows Phone, Windows RT, Android and iOS.
We will discuss the configuration steps and the integration between the two platforms using Windows Intune Connector.
Symantec Endpoint Protection vs Sophos Endpoint Protection (Competitive Analy...Iftikhar Ali Iqbal
Provides a brief comparison between endpoint protection solutions provided by Symantec and Sophos based on threat intelligence network, third-party reports, key differentiators and removal information.
How to Extend Microsoft SCOM to Monitor & Diagnose the Performance of Citrix,...eG Innovations
Microsoft System Center Operations Manager (SCOM) is a leading platform for performance monitoring and management of Microsoft applications (such as Active Directory, Microsoft SQL Server, Exchange Server, IIS and SharePoint). However, SCOM does not have extensive capabilities to monitor non-Microsoft systems and applications (like Citrix, SAP, Oracle, Java, Sybase, etc.), nor does SCOM have virtualization-awareness for platforms like VMware vSphere, Citrix XenServer, Red Hat Enterprise Virtualization, AIX LPARs and Solaris LDOMs, or virtual desktops (VDI).
To extend the scope of Microsoft SCOM to manage these environments, enterprises have to look at multiple third party products that provide individual management packs, one for each specific non-Microsoft platform. This traditional "multi-pack approach" creates complexity and only provides a fragmented view of the IT infrastructure. This approach leads to slow problem isolation and diagnosis, and often results in poor user experience and loss of user productivity.
Join performance monitoring expert Srinivas Ramanathan (CEO, eG Innovations) to learn about eG Enterprise for SCOM, a new universal management pack that fills this gap and provides a single, integrated solution with SCOM to address the performance management needs of today's enterprises. This webinar presentation will show you how to:
• Monitor and troubleshoot the entire IT service infrastructure end to end from the SCOM console
• Monitor applications and platforms not natively supported by System Center Operations Manager
• Instantly diagnose and get actionable insight into IT service health and performance
• Provide automatic, rapid root cause diagnosis for even the most complex performance problems
• Receive proactive problem detection and alerting before users call
• Maximize the return on your investment in System Center Operations Manager
System Center Operations Manager is a big deal.
On April 24th, Erik Gilreath discussed SCOM and uncovered: why SCOM is so rarely installed, why that's a mistake, easy steps to install, what you should be doing with it, and what it can do that other people's products can't.
System Center Configuration Manager is in Gartner’s leader’s quadrant for client management tools.
Why?
View C/D/H’s slide deck, as we delve into SCCM's strengths and weaknesses, including how to take advantage of its feature set. And in this special, double session we'll also cover SCCM 2012's tight integration with Endpoint Protection anti-malware, and mobile device management (MDM).
We know MDM is a growing concern with the consumerization of IT and BYOD. Find out how System Center and other, third-party solutions can help!
And for more information on this or other System Center topics, visit our blog at www.cdhtalkstech.com.
Symantec Control Compliance Suite 10.0 is a holistic, fully-automated solution to manage all aspects of IT risk and compliance. It is expected to provide even greater visibility into an organization’s security and compliance posture while still lowering compliance cost and complexity.
Step-by-step methodology for building winning business proposals - based up Deiric McCann's bestselling book 'Winning Business Proposals' (www.deiricmccann.com)
Pre-TechEd EMEA 2012 - SCOM 2012 Down in the cloudwwwally
Op maandag 25 juni vindt hét Pre-Teched Europe event plaats in het Cobra museum te Amstelveen. Dit event, dat mogelijk wordt gemaakt door Microsoft, HP en Inovativ, biedt technische inhoudelijke sessies op het gebied van de technologie van Microsoft System Center 2012, Windows Server 2012 en HP VirtualSystem. Zo wordt u in één dag bijgepraat over wat nieuw is binnen deze technologieën en wordt er in een notendop uitleg gegeven welke meerwaarde de “Private Cloud” kan bieden in uw organisatie.
Learn how to Deploy, Virtualize, Manage, Maintain, and Automate with the OpenManage Suite. Use products like iDRAC, Dell Repository Manager, OpenManage Essentials, Microsoft System Center Integrations, and VMware integrations to maximize productivity in your datacenter operations. Learn more: Dell.com/OpenManage
Development Platform as a Service - erfarenheter efter ett års användning - ...IBM Sverige
Presentation från IBM Smarter Business 2011. Spår: Utveckla produkter och tjänster kostnadseffektivt.
Ta del av Tietos erfarenheter inom implementation av agil utveckling och Application Lifecycle Management med IBM Rationals lösningar. Presentationen visar på ett antal olika exempel på implementationer, och en representant från en svensk kund berättar om sina erfarenheter från ett års användning av IBM och Tietos Cloudbaserad utvecklingsplattform, DpaaS.
Talare: Per Engman, Business Development, Tieto.
Mer information på www.smarterbusiness.se
System Center 2012: Delivering a Private Cloud EnvironmentIntergen
Presentation at Intergen's event: Delivering IT Performance across Devices, Data Centres and Clouds.
Learn how System Center allows organisations to deliver on the promise of commodity computing while leveraging existing hardware and server software. See a System Center 2012 Private Cloud in action and understand the pathfrom current IT environments to the private cloud.
Managing IT as A Service with System CenterLai Yoong Seng
In order to be able to successfully in running IT As a Service, we need to have a complete solution that resolves around monitoring of health state of service, tracking and remediation of issues & pain points in the services and how we can automate these process to make to address this issue consistently. In this session, we will demonstrate how SCOM, Service Manager and Opalis work together to deliver an integrated monitoring and response solution across the System Center Suite.
Symantec Enterprise Security Products are now part of BroadcomSymantec
Symantec Enterprise Security Products are now part of Broadcom. The consumer division of Symantec Corp. is now NortonLifeLock Inc. -- a standalone company dedicated to consumer cyber safety.
Symantec Webinar | National Cyber Security Awareness Month: Fostering a Secur...Symantec
Youth in foster care face unique risks to their identity.In this webinar we discuss the risks, as well as tips for better protection. Watch on demand here: https://symc.ly/2N8cELV.
Symantec Webinar | National Cyber Security Awareness Month: Protect ITSymantec
Learn how to protect your data during Symantec's National Cyber Security Awareness Month webinar with the Identity Theft Resource Center and Infolock.To watch on demand https://symc.ly/2VMMWQX.
Symantec Webinar | National Cyber Security Awareness Month: Secure ITSymantec
Symantec, TechSoup and the Michigan Small Business Development Center share how to apply added layers of security to your devices and online accounts. Watch on-demand recording here: https://symc.ly/33ifcxo.
Symantec Webinar | National Cyber Security Awareness Month - Own ITSymantec
View this webinar from Symantec and NCSAM partners, the National PTA, Connect Safety and the National Cyber Security Alliance, to learn how to protect the devices you use day to day.
Watch on demand here: https://symc.ly/2nLyXyB
Symantec Webinar: Preparing for the California Consumer Privacy Act (CCPA)Symantec
On January 1, 2020, one of the strictest privacy laws in the US, the California Consumer Privacy Act (CCPA), will come into effect. What should governance, risk and compliance executives know in order to prepare for CCPA? Watch the on demand recording here: https://symc.ly/2Pn7tvW.
Symantec Webinar | How to Detect Targeted Ransomware with MITRE ATT&CKSymantec
Experts from Symantec and MITRE explore the latest research and best practices for detecting targeted ransomware in your environment.
Watch on-demand webinar here: https://symc.ly/2L7ESFI.
This webinar will explore the less-discussed topics of a mobile security strategy that everyone should understand – before it’s too late. Watch on-demand here: https://symc.ly/2z6hUsM.
Symantec Webinar | Tips for Successful CASB ProjectsSymantec
There is an art to securely using cloud apps and services, including SaaS, PaaS, and IaaS. In this Symantec webcast, hear from Steve Riley, a Gartner senior director analyst who focuses on public cloud security, and Eric Andrews, Symantec’s vice president of cloud security, as they share best practices with practical tips for deploying CASB. Watch here: https://symc.ly/2QTyUec.
Symantec Webinar: What Cyber Threats Are Lurking in Your Network?Symantec
This webinar to shares insight into how an Advanced Threat Assessment does root analysis to uncover unknown, unique threats happening in your environment. Watch here: https://symc.ly/2W52MoA
Learn if you’ve got the right security strategy, and investment plan, to protect your organization and ensure regulatory compliance with the General Data Protection Regulation (GDPR). Watch now here: https://symc.ly/2VMNHIm
2019 Symantec Internet Security Threat Report (ISTR): The New Threat Landscape presented by Kevin Haley, Director Product Management, Security Technology & Response, Symantec. Watch webinar recording here: https://symc.ly/2FJ9T18.
Symantec - The Importance of Building Your Zero Trust Program on a Solid Plat...Symantec
Gain valuable insight whether you’re well on your way to Zero Trust implementation or are just considering it. Watch the original webinar here https://www.symantec.com/about/webcasts?commid=347274.
Symantec Webinar | Redefining Endpoint Security- How to Better Secure the End...Symantec
First-hand insights on the newest cloud-delivered endpoint security solutions. Hear from Joakim Liallias, Symantec and special guest speakers Sundeep Vijeswarapu from PayPal and top industry analyst Fernando Montenegro, 451 Research. Listen here: https://symc.ly/2UY2TlS.
Symantec Webinar Using Advanced Detection and MITRE ATT&CK to Cage Fancy BearSymantec
Learn how Symantec Endpoint Protection & Response (EDR) and the MITRE ATT&CK framework can expose and thwart persistent adversaries like APT28 otherwise known as Fancy Bear. Watch Webinar here: https://symc.ly/2WyPD8I
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
Search and Society: Reimagining Information Access for Radical FuturesBhaskar Mitra
The field of Information retrieval (IR) is currently undergoing a transformative shift, at least partly due to the emerging applications of generative AI to information access. In this talk, we will deliberate on the sociotechnical implications of generative AI for information access. We will argue that there is both a critical necessity and an exciting opportunity for the IR community to re-center our research agendas on societal needs while dismantling the artificial separation between the work on fairness, accountability, transparency, and ethics in IR and the rest of IR research. Instead of adopting a reactionary strategy of trying to mitigate potential social harms from emerging technologies, the community should aim to proactively set the research agenda for the kinds of systems we should build inspired by diverse explicitly stated sociotechnical imaginaries. The sociotechnical imaginaries that underpin the design and development of information access technologies needs to be explicitly articulated, and we need to develop theories of change in context of these diverse perspectives. Our guiding future imaginaries must be informed by other academic fields, such as democratic theory and critical theory, and should be co-developed with social science scholars, legal scholars, civil rights and social justice activists, and artists, among others.
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
PHP Frameworks: I want to break free (IPC Berlin 2024)Ralf Eggert
In this presentation, we examine the challenges and limitations of relying too heavily on PHP frameworks in web development. We discuss the history of PHP and its frameworks to understand how this dependence has evolved. The focus will be on providing concrete tips and strategies to reduce reliance on these frameworks, based on real-world examples and practical considerations. The goal is to equip developers with the skills and knowledge to create more flexible and future-proof web applications. We'll explore the importance of maintaining autonomy in a rapidly changing tech landscape and how to make informed decisions in PHP development.
This talk is aimed at encouraging a more independent approach to using PHP frameworks, moving towards a more flexible and future-proof approach to PHP development.
Essentials of Automations: Optimizing FME Workflows with ParametersSafe Software
Are you looking to streamline your workflows and boost your projects’ efficiency? Do you find yourself searching for ways to add flexibility and control over your FME workflows? If so, you’re in the right place.
Join us for an insightful dive into the world of FME parameters, a critical element in optimizing workflow efficiency. This webinar marks the beginning of our three-part “Essentials of Automation” series. This first webinar is designed to equip you with the knowledge and skills to utilize parameters effectively: enhancing the flexibility, maintainability, and user control of your FME projects.
Here’s what you’ll gain:
- Essentials of FME Parameters: Understand the pivotal role of parameters, including Reader/Writer, Transformer, User, and FME Flow categories. Discover how they are the key to unlocking automation and optimization within your workflows.
- Practical Applications in FME Form: Delve into key user parameter types including choice, connections, and file URLs. Allow users to control how a workflow runs, making your workflows more reusable. Learn to import values and deliver the best user experience for your workflows while enhancing accuracy.
- Optimization Strategies in FME Flow: Explore the creation and strategic deployment of parameters in FME Flow, including the use of deployment and geometry parameters, to maximize workflow efficiency.
- Pro Tips for Success: Gain insights on parameterizing connections and leveraging new features like Conditional Visibility for clarity and simplicity.
We’ll wrap up with a glimpse into future webinars, followed by a Q&A session to address your specific questions surrounding this topic.
Don’t miss this opportunity to elevate your FME expertise and drive your projects to new heights of efficiency.
Key Trends Shaping the Future of Infrastructure.pdfCheryl Hung
Keynote at DIGIT West Expo, Glasgow on 29 May 2024.
Cheryl Hung, ochery.com
Sr Director, Infrastructure Ecosystem, Arm.
The key trends across hardware, cloud and open-source; exploring how these areas are likely to mature and develop over the short and long-term, and then considering how organisations can position themselves to adapt and thrive.
Key Trends Shaping the Future of Infrastructure.pdf
Altiris IT Management Suite 7
1. Altiris IT Management Suite 7.0
Redefining IT lifecycle management and automation
April 13, 2010
Altiris IT Management Suite 1
2. Presentation Overview
Management is Critical Component of Security
IT Management Suite Delivers Integrated Value
Process Automation – Built-in
Altiris IT Management Suite
3. The Need For Management And Security
Protect the > Symantec™ Protection Suite
Infrastructure
Protect the > Symantec™ Data Loss Prevention
Information
Develop and Enforce > Symantec™ Control Compliance Suite
IT Policies
Manage Systems > Symantec™ IT Management Suite
Altiris IT Management Suite 3
4. Integrations Available Today pcAnywhere Solution 7.0
7.0 Management Platform Supports light and full versions
Management console right click
context menu
Deployment Solution 7.1 Management database
Incorporates Ghost Imaging Foundation integration (audit trail, security)
Hardware independent imaging
In-place file preservation imaging
Native VMDK support including physical
to virtual Symantec Endpoint Protection
Integration Component 7.0
Updated to 7.0 Platform
Antivirus Inventory
Backup Exec System Recovery Expanded migration tasks
8.5 & 2010
Native Integration
Client deployment
IT Analytics 7.0 for SEP
Backup and recovery tasks Management Updated to 7.0 Platform
Web reports Platform 7.0
Key Performance Indicators
Backup Exec Infrastructure Manager 12.5 Data Loss Prevention (Vontu)
Integration Component 9.0
Discover and inventory BE components
Agent rollout and management
Report on enterprise protection Control Compliance Suite 9.0 SP 1
Integrated reporting
Deploy and Patch of BE components Import assets from Management
Monitor BE at enterprise level & rack Platform into CCS
Storage Automated creation of service
tickets from audit results
Altiris IT Management Suite 4
5. Standardize, Automate, And Consolidate Operations
Client IT Asset
Service Desk
Management
Server
Management
Altiris IT Management Suite 5
6. Intelligently Integrate Capabilities
Self Avoid calls or requests entirely with best practice self service
Service delivered via the Service Catalog
(Service Catalog)
Process Automate human and system interactions; Increased
Automation eliminate latency, errors and omissions
(Workflow Engine) Service,
Efficiency
Policy Detect and remediate automatically, with no human and Savings
Enforcement
(Policy Engine) involvement
Task
Perform multiple remote management tasks
Automation
(Task Engine) simultaneously
Remote
Management Avoid desk side visits with one to one remote
(Remote Services) management capabilities
Altiris IT Management Suite 6
7. Altiris Product Family
• ServiceDesk
Altiris IT Management Suite 7.0 from Symantec
Altiris™ Service Desk • ITIL best practices
from Symantec • Service Catalog
Self Altiris™ Asset • Manage budgets
Service Management Suite from • Ensure license compliance
(Service Catalog) Symantec • Support growth or contraction
• Align IT with the business
Process
Automation
(Workflow Engine)
Altiris™ Client • Configuration management
Management Suite from • Patch management
Policy Symantec • Monitoring and alerting
Enforcement • Remote control
(Policy Engine) Altiris™ Server • IT process automation
• Best practices
Management Suite from • Manage virtual infrastructure
Task Symantec
Automation
(Task Engine)
Altiris™ Deployment • System provisioning
Remote • Task-based operations
Management Solution from Symantec • Simple one to one management
(Remote Services)
Altiris IT Management Suite 7
8. IT Management Suite 7.0
Components
Integrated products in one comprehensive suite
– Client Management Suite 7
– Asset Management Suite 7
– Server Management Suite 7
– ServiceDesk 7
– Workflow 7
Key Features
– Built-in process automation
– Intelligent software management
– OS Migration, featuring Windows 7
– Comprehensive client, server, and asset management
Altiris IT Management Suite 8
9. IT Management Suite Benefits
Reduce Total Costs Reduce Complexity Focus on Critical
Organization Initiatives
• Automate time • Gain complete visibility • Align process, people
consuming tasks into IT environment and technology
• Software and hard- • Increase security and • Free IT to focus on
ware management reduce risks strategic business
• OS Migrations initiatives
• Get information to IT
• Close technology and decision makers • Drive business
gaps to maximize
investments
• Increase Service
Levels
Altiris IT Management Suite 9
10. Windows 7 No Touch Migration
Customer Profile Background
• Planned OS upgrade and migration of 300,000
Global Financial Institution endpoints within 18 months
• 300,000+ endpoints • Moving to corporate standard image
• 30+ hardware platforms • Estimated $200-300 migration cost per endpoint
• Estimated 5 migrations per technician per night
• 600+ applications
• 7 data centers Results
Previous Products • 200% greater efficiency while using less staff
• Migrated ~1,800 endpoints in a 24-hour period
• Ghost / Microsoft ImageX
• Required only 6 technicians per 400 migrations
Previous Migration Rate
• Process deployed the corporate SOE, then Line of
• 1,000 migrations in 12 Business software, then specialized “one off”
months applications
Altiris IT Management Suite 10
11. 7 Steps to Windows 7
Inventory
1 Asset Mgmt
CMDB
Deployment
2 Solution
Wise Package
3 Studio
Deployment
4 Solution
5 Workflow
Deployment Solution
6 Software Mgmt
Patch Mgmt
Inventory
7 ServiceDesk
Altiris IT Management Suite 11
12. Licensing Harvesting at Large Manufacturer
Customer Profile Background
World’s largest • Needed better understanding of software
manufacturer and environment
marketer of major home • Unstable software licensing costs
appliances. • Wanted increased negotiating power with
software vendors to save money
• 214 locations in 44
countries
Results
• 73,000 employees
• Uninstalled 6,441 unregistered software
globally
products
• Cost avoidance of over $2 million (US)
• 31,000 Client Nodes
• Negotiated new Enterprise Agreement with
vendor
• 1,500 Server Nodes
Altiris IT Management Suite 12
13. Eliminating Unnecessary IT Labor
VPN Certificate Request Manual Effort
• Number of requests
Before Automation – 334 requests in 2 months
1. User entered request via web site • Estimated Helpdesk Time Spent
– No error checking, no user – 25.05 man weeks per year
verification
2. Request forwarded to Helpdesk
3. Worker opened ticket
Results
– Found request number and logged
into Certificate Server • Number of requests
– Approved or Denied request (blindly) – 1,774 requests in 6 months
– Marked ticket completed • Estimated Helpdesk Time Spent
– Certificate emailed to end-user with – 0 Hours
no security attached • Cost avoided
Average time to completion – 1.5 days – $85k annually
Altiris IT Management Suite 13