System Center Operations Manager 2012 includes several new features such as expanded application and network monitoring, simplified management server topology, and improved dashboards and visualizations. It allows monitoring of additional applications like Java EE and expands network monitoring capabilities. The new release also includes System Center Advisor which analyzes server configuration and performance data to provide recommendations to improve issues before they cause outages.

1. System Center Operations Manager 2012Technical Overview (CTP 2)Amit GatenyoInfrastructure & Security Manager, DarioMicrosoft Regional Director – Windows Server & Security054-2492499Amit.g@dario.co.il2012

2. AgendaOperations Manager HistoryWhat is in SCOM 2012 ?Operations Manager InfrastructureExpanding the IT Pro’s VisibilityNetwork MonitoringApplication MonitoringSimple and Powerful VisualizationsSystem Center AdvisorDemo

3. Operations Manager History

4. Operations Manager20062004200520072009201120102008SCOM 2007R2 – CU1, CU2, CU3, CU4MOM 2005 RTMMOM 2005 SP1SCOM 2007 RTMSCOM 2007 SP1SCOM 2007R2SCOM2012

5. What is in SCOM 2012 ?

6. What is in SCOM 2012 ?Audit Collection Service (ACS)Device & ServerMonitoringOut of the box HAProactive alertingaction responseEasy to scale outKnowledge ManagementClient MonitoringCross PlattformManagement ReportsDashboardsService OrientedSLA MonitoringApplication Monitoring (AVIcode)Network Monitoringhttp://www.microsoft.com/systemcenter/en/us/avicode.aspx

7. Operations Manager Infrastructure

8. Disaster Recovery with Operations ManagerOpsMgr 2007 R2Install Operations Manager 2007 from the installation mediaAfter Operations Manager is installed, immediately stop the SDK service to prevent the RMS from sending data to the Operational database. Install any additional hotfixes previously installed with your original installationDelete the Operations Manager database created from your OpsMgr installation in step 1 Restore the latest Operations Manager database created from your SQL backupRestore the RMS encryption keysImport any additional management packs that were loaded to your old management server or changed and backed up after your last Operational database backupInstall the Web consoleStart the SDK service. Operations Manager will now be functionalOpsMgr 2012Install Operations Manager 2012

9. SCOM 2007 R2 – Deployment TopologyRoot Management ServerProvides the following servicesConsole accessRole based access controlDistribution of configurations to agentsConnectors to other mgmt systemsAlert notificationsHealth aggregationGroup CalculationsAvailabilityDependency MonitorDB GroomingEnables model based mgmtIntroduces the following customer challengesPerformance and scalability bottleneckSingle point of failure (for RMS workloads) High availability requires clustering

10. What Has Changed in SCOM 2012?SCOM 2012 PlatformR2 PlatformParent child topology with the RMS as the parent and all other mgmt servers as children A simpler peer to peer topology

11. Server PoolAbility to distribute workloads across multiple Management ServersGroup CalculationAvailabilityDistributed Monitor Health Roll upDB GroomingNotificationAll Management Servers Pool

12. Management Server Changes

13. Topology SimplificationChallenges AddressedOut of the box HAEasy to scale outOperational DatabaseData WarehouseDependency MonitorsAvailabilityNotificationGroup CalculationX

14. Server PoolOperational DatabaseData WarehouseXManaged by PoolManaged by a single HS

15. Expanding the IT Pro’s Visibility

16. Simple dashboards enable 360 view in a single toolReliable information enables easy reconciliation of internal monitoring with end user experiencePersonalized views provides relevant informationConsistent views across multiple interfacesIT Pro VisibilityReduced TCO of Management InfraMTTRHolistic view of Application HealthSimple and Powerful Visualizations decreasing time to value

17. Expanding the IT Pro’s VisibilityOperations Manager 2007 SP1

18. Expanding the IT Pro’s VisibilityOperations Manager 2007 R2

19. Expanding the IT Pro’s VisibilityOperations Manager 2012

20. Network Monitoring

21. 360 is a function of monitoring that gives customers visibility to the underlying application environment(s) or infrastructureConsistent UX(Console, Web, SharePoint) End User Experience(Synthetic Transactions)ImprovedCIOApplication Monitoring(.NET, J2E)NewService OwnerInfrastructure Monitoring(OS, SQL, IIS)Infrastructure Monitoring(Network)NewInfra Owner360 – Holistic View of Health

22. Network Monitoring FeaturesOut of the box discovery, monitoring, and reportingServer to network dependency discoveryMulti-vendor support > 90 at RTMMulti protocol supportSNMPv1/v2c/v3IPv4 and IPv6Robust platform for partners to build on

23. Network DiscoveryDiscovery is the process of identifying network devices to be monitored

24. Network Discovery – What’s DiscoveredConnectivityVLAN membershipHSRP groupsStitching of switch ports to server NICsKey components of a devicePort/InterfaceProcessorMemory

25. Network Monitoring – What’s MonitoredPort/Interface Up/Down (operational & admin status)Volumes of inbound/outbound traffic% UtilizationDrop & Broadcast ratesProcessor% UtilizationMemoryIn depth memory counters (Cisco Only)Free memory

26. Network Monitoring – What’s MonitoredConnection HealthBased on looking at both ends of a connectionVLAN Health Based on health state of switches in VLANHSRP GroupBased on health state of individual HSRP end points

27. Network Monitoring – Additional DetailsSupport Resource Pools for High Availability MonitoringOnly certain ports will be monitored by defaultPorts connecting two network devices to each otherPorts to which managed server is connected User can enable monitoring for other ports if above is not sufficient

28. Vicinity Dashboard

29. Holistic View of App Health (Network Infra)Vicinity Dashboard showing contextual Network MapSummary Dashboard of Network DevicesSee Network Device Details and Health

32. Application Monitoring

33. 360 is a function of monitoring that gives customers visibility to the underlying application environment(s) or infrastructureConsistent UX(Console, Web, SharePoint) End User Experience(Synthetic Transactions)ImprovedCIOApplication Monitoring(.NET, J2E)NewService OwnerInfrastructure Monitoring(OS, SQL, IIS)Infrastructure Monitoring(Network)NewInfra Owner360 – Holistic View of Health

34. J2E in SCOM 2012Supported Platforms in SCOM 2012:Operating SystemsWindows only Java EE Application ServersWebSphere 6.1 & 7.0WebLogic 10gRel3 & 11gRel1 JBOSS 4.2 & 5.1 (JVM 1.5+), JBOSS 6 (TBD)Tomcat 5.5 & 6.0 (JVM 1.5+), Tomcat 7 (TBD)

35. Java EE Monitoring OverviewJEE Application Servers Automatic discoveryAvailability monitoringPerformance MonitoringMemoryGarbage CollectionThreadsClass LoaderJIT CompilerJEE ApplicationsAutomatic discoveryApplication module discoveryAvailability monitoringTemplate based custom monitoring

36. Holistic View of App Health (App Monitoring)Out of box App Discovery and MonitoringEasy to understand Application failures via Resource ViewUseful Dev information for efficient escalationIncreased time to value without custom MP authoring

37. Simple and Powerful Visualizations

38. Simple creation and customization of Dashboards through Templates and WidgetsPersonalized Dashboards enable increased service owner efficiency and troubleshootingConsistent views across all consoles enable users to see and share Dashboards with various owners (Infra, Service, and Managers)IT Pro VisibilityReduced TCO of Management InfraMTTRHolistic view of Application HealthSimple and Powerful Visualizations decreasing time to value

39. DashboardsScreenshotsdemo

40. Consistent Experience – Desktop Console

41. Consistent Experience – Web ConsoleDesktop Console

42. Consistent Experience – SharePointDesktop ConsoleWeb Console

44. System Center Advisor

45. Customer ChallengesQuickly resolving server issuesImproving server performanceReducing server downtimeProperly configuring and maintaining servers to improve performance and reduce downtimeIncorrect configuration of servers often causes performance and availability issuesThe right knowledge is hard to find and often out of dateTime lag between discovering issue and resolving Difficult to find solutions and patches that can help resolve issueService outages expensive and painfulToday’s management products are often focused on detecting outages rather than preventing them

46. Advisor ArchitectureAdvisor Cloud ServiceUploaded data is analyzed

47. Alerts and recommendations added to customer portalAnalysis & AggregationWeb SiteEnd UserKnowledge & ContentCollected DataWeb PortalReview alerts and solutions

48. Review configurationMicrosoft Customer Support Services and Product TeamsPeriodic download to customerUpdated rules

49. New configuration pointsDaily upload from customerAlerts

50. Configuration

51. Agents are installed on each server and run continuously

52. Internet connected servers upload data daily

53. Agents in private networks can route through an internet connected gateway

54. Collected data is written to a file for customer visibilityPrivate NetworkLegendAgentGatewayCustomer Datacenter Agent & Gateway

55. Roadmap and LicensingBeta Release in Nov 2010SQL Server contentRC release in March 2011http://www.SystemCenterAdvisor.comAvailable to all customers in US*Additional SQL content & Windows Server contentRTW release is TBDTarget: H2 CY11Available as a benefit of Software Assurance for supported server workloads* Additional market support to be announced later in CY11

56. System Center Operations Manager 2012Technical Overview (CTP 2)Amit GatenyoInfrastructure & Security Manager, DarioMicrosoft Regional Director – Windows Server & Security054-2492499Amit.g@dario.co.il2012