The document introduces Opalis, an IT automation solution. It allows organizations to automate IT processes across silos using pre-built workflows and integration with various tools. Key benefits include reduced costs through automation and simplified management. Workflows are designed visually without coding. Opalis includes out-of-the-box process catalogs, integration packs for various vendors, and a data bus to share data across systems. It was implemented by a client to automate hundreds of business processes previously managed across multiple scheduling products.
September 2014 saw the much anticipated official launch of the next generation of automation solutions, Cortex v5 at Tower Bridge, London. This is the presentation delivered by Jonathan Hobday, Commercial Director, Innovise IES.
Join your System Center experts from Cireson to explore Microsoft’s robust Service Desk platform. Get real world guidance and demonstrations to see how Service Manager enables your ITIL objectives.
Likewise, you will discover how the experts leverage common Service Automation outcomes to provide instant gratification for our customers.
Pre-TechEd EMEA 2012 - SCOM 2012 Down in the cloudwwwally
Op maandag 25 juni vindt hét Pre-Teched Europe event plaats in het Cobra museum te Amstelveen. Dit event, dat mogelijk wordt gemaakt door Microsoft, HP en Inovativ, biedt technische inhoudelijke sessies op het gebied van de technologie van Microsoft System Center 2012, Windows Server 2012 en HP VirtualSystem. Zo wordt u in één dag bijgepraat over wat nieuw is binnen deze technologieën en wordt er in een notendop uitleg gegeven welke meerwaarde de “Private Cloud” kan bieden in uw organisatie.
September 2014 saw the much anticipated official launch of the next generation of automation solutions, Cortex v5 at Tower Bridge, London. This is the presentation delivered by Jonathan Hobday, Commercial Director, Innovise IES.
Join your System Center experts from Cireson to explore Microsoft’s robust Service Desk platform. Get real world guidance and demonstrations to see how Service Manager enables your ITIL objectives.
Likewise, you will discover how the experts leverage common Service Automation outcomes to provide instant gratification for our customers.
Pre-TechEd EMEA 2012 - SCOM 2012 Down in the cloudwwwally
Op maandag 25 juni vindt hét Pre-Teched Europe event plaats in het Cobra museum te Amstelveen. Dit event, dat mogelijk wordt gemaakt door Microsoft, HP en Inovativ, biedt technische inhoudelijke sessies op het gebied van de technologie van Microsoft System Center 2012, Windows Server 2012 en HP VirtualSystem. Zo wordt u in één dag bijgepraat over wat nieuw is binnen deze technologieën en wordt er in een notendop uitleg gegeven welke meerwaarde de “Private Cloud” kan bieden in uw organisatie.
How to Extend Microsoft SCOM to Monitor & Diagnose the Performance of Citrix,...eG Innovations
Microsoft System Center Operations Manager (SCOM) is a leading platform for performance monitoring and management of Microsoft applications (such as Active Directory, Microsoft SQL Server, Exchange Server, IIS and SharePoint). However, SCOM does not have extensive capabilities to monitor non-Microsoft systems and applications (like Citrix, SAP, Oracle, Java, Sybase, etc.), nor does SCOM have virtualization-awareness for platforms like VMware vSphere, Citrix XenServer, Red Hat Enterprise Virtualization, AIX LPARs and Solaris LDOMs, or virtual desktops (VDI).
To extend the scope of Microsoft SCOM to manage these environments, enterprises have to look at multiple third party products that provide individual management packs, one for each specific non-Microsoft platform. This traditional "multi-pack approach" creates complexity and only provides a fragmented view of the IT infrastructure. This approach leads to slow problem isolation and diagnosis, and often results in poor user experience and loss of user productivity.
Join performance monitoring expert Srinivas Ramanathan (CEO, eG Innovations) to learn about eG Enterprise for SCOM, a new universal management pack that fills this gap and provides a single, integrated solution with SCOM to address the performance management needs of today's enterprises. This webinar presentation will show you how to:
• Monitor and troubleshoot the entire IT service infrastructure end to end from the SCOM console
• Monitor applications and platforms not natively supported by System Center Operations Manager
• Instantly diagnose and get actionable insight into IT service health and performance
• Provide automatic, rapid root cause diagnosis for even the most complex performance problems
• Receive proactive problem detection and alerting before users call
• Maximize the return on your investment in System Center Operations Manager
Check out the Jazz for Service Management beta. Demonstration of Jazz for Service Management, showcasing the value of linked data for simplifying integration across existing multivendor tools. It will also preview integration of IBM Tivoli Monitoring, Tivoli Application Dependency Discovery Manager, SmartCloud Control Desk, Tivoli Business Service Manager, and Omnibus.
The Cloud Enabled Datacenter - Smarter Business 2013IBM Sverige
With Cloud Enabled Datacenter projects, clients are
cutting IT expense and complexity through optimization
techniques and technologies, all this while improving
efficiency of service delivery. We will discuss how
your organization can exploit key technologies like
orchestration to manage the changing demands of your
end user communities. Presenter: Glenda Lyon, World Wide Cloud and Smarter Infrastructure, Business Development, IBM. Mer från dagen på http://bit.ly/sb13se
Marek Bražina, Senior Systems Engineer, VMware
Virtualization Forum 2014, Prague, 22.10.2014
Jestliže SlideShare nezobrazí prezentaci korektně, můžete si ji stáhnout ve formátu .ppsx nebo .pdf (kliknutím na tlačitko v dolní liště snímků).
Webinar: Deploying the Combined Virtual and Physical InfrastructurePepperweed Consulting
Delivering complex business services in your organization demands a rigid approach to server deployment and management. Modern data centers often have distributed virtual and physical servers as well as management teams which make the challenge even more difficult. Increasing headcount in your group is typically not an acceptable answer so how do you manage the growing complexity? The answer lies in a complete physical and virtual server life cycle management solution which provides the automation of application deployments.
In Part IV of its five-part webinar series "Managing IT Operations in a Virtualized World", Pepperweed Consulting will discuss how a combination of HP Server Automation and HP Operations Orchestration can streamline the deployment of your operating systems, software and patches for both your physical and virtual infrastructure. We will also analyze how compliance and application release management play a key role in ensuring control over your server deployments.
VMware terminology can be confusing
this presentation tries to clarify some names and analyze vRealize Operations in-depth.
Check my books about VMware products at https://beacons.ai/tagido
Webinar Fondazione CRUI e VMware: VMware vRealize SuiteJürgen Ambrosi
vRealize Suite è una piattaforma di Cloud Management di classe enterprise progettata appositamente per il cloud ibrido che consente di distribuire e gestire rapidamente l’infrastruttura e le applicazioni senza compromettere il controllo IT.
Best Practices for Monitoring Your Cloud Environment and ApplicationsProlifics
Abstract: You have completed the heavy lifting of migrating applications to the cloud. But you are not done yet. What is your monitoring strategy for the cloud? What are the best practices to monitor the cloud infrastructure, deployed applications and end user experience? In this session, we will be answering these questions and explore the various IBM APM and Analytics offerings that will help you in your decision making process. Having a comprehensive monitoring strategy is critical as most customers use a combination of public and private cloud environments and being able to monitor these using a fully integrated and customizable solution is essential to the health, availability and performance of the cloud deployed applications and services.
Steeds meer mensen werken vanuit thuis. Hierdoor is het lastiger om hen goed te bedienen en tevredenheid te bewaren. Hoe zorg je er voor dat nieuwe software snel op de werkplek wordt geïnstalleerd als ze niet op kantoor komen. Hoe breng je de servicebeleving van kantoor naar huis of verbeter je deze zelfs? In deze sessie gaan wij samen met de aanwezigen bespreken hoe de tevredenheid van de thuiswerker verhoogd kan worden en productiviteit gewaarborgd kan worden met daarnaast een verlaging van de workload van de IT afdeling.
How to Extend Microsoft SCOM to Monitor & Diagnose the Performance of Citrix,...eG Innovations
Microsoft System Center Operations Manager (SCOM) is a leading platform for performance monitoring and management of Microsoft applications (such as Active Directory, Microsoft SQL Server, Exchange Server, IIS and SharePoint). However, SCOM does not have extensive capabilities to monitor non-Microsoft systems and applications (like Citrix, SAP, Oracle, Java, Sybase, etc.), nor does SCOM have virtualization-awareness for platforms like VMware vSphere, Citrix XenServer, Red Hat Enterprise Virtualization, AIX LPARs and Solaris LDOMs, or virtual desktops (VDI).
To extend the scope of Microsoft SCOM to manage these environments, enterprises have to look at multiple third party products that provide individual management packs, one for each specific non-Microsoft platform. This traditional "multi-pack approach" creates complexity and only provides a fragmented view of the IT infrastructure. This approach leads to slow problem isolation and diagnosis, and often results in poor user experience and loss of user productivity.
Join performance monitoring expert Srinivas Ramanathan (CEO, eG Innovations) to learn about eG Enterprise for SCOM, a new universal management pack that fills this gap and provides a single, integrated solution with SCOM to address the performance management needs of today's enterprises. This webinar presentation will show you how to:
• Monitor and troubleshoot the entire IT service infrastructure end to end from the SCOM console
• Monitor applications and platforms not natively supported by System Center Operations Manager
• Instantly diagnose and get actionable insight into IT service health and performance
• Provide automatic, rapid root cause diagnosis for even the most complex performance problems
• Receive proactive problem detection and alerting before users call
• Maximize the return on your investment in System Center Operations Manager
Check out the Jazz for Service Management beta. Demonstration of Jazz for Service Management, showcasing the value of linked data for simplifying integration across existing multivendor tools. It will also preview integration of IBM Tivoli Monitoring, Tivoli Application Dependency Discovery Manager, SmartCloud Control Desk, Tivoli Business Service Manager, and Omnibus.
The Cloud Enabled Datacenter - Smarter Business 2013IBM Sverige
With Cloud Enabled Datacenter projects, clients are
cutting IT expense and complexity through optimization
techniques and technologies, all this while improving
efficiency of service delivery. We will discuss how
your organization can exploit key technologies like
orchestration to manage the changing demands of your
end user communities. Presenter: Glenda Lyon, World Wide Cloud and Smarter Infrastructure, Business Development, IBM. Mer från dagen på http://bit.ly/sb13se
Marek Bražina, Senior Systems Engineer, VMware
Virtualization Forum 2014, Prague, 22.10.2014
Jestliže SlideShare nezobrazí prezentaci korektně, můžete si ji stáhnout ve formátu .ppsx nebo .pdf (kliknutím na tlačitko v dolní liště snímků).
Webinar: Deploying the Combined Virtual and Physical InfrastructurePepperweed Consulting
Delivering complex business services in your organization demands a rigid approach to server deployment and management. Modern data centers often have distributed virtual and physical servers as well as management teams which make the challenge even more difficult. Increasing headcount in your group is typically not an acceptable answer so how do you manage the growing complexity? The answer lies in a complete physical and virtual server life cycle management solution which provides the automation of application deployments.
In Part IV of its five-part webinar series "Managing IT Operations in a Virtualized World", Pepperweed Consulting will discuss how a combination of HP Server Automation and HP Operations Orchestration can streamline the deployment of your operating systems, software and patches for both your physical and virtual infrastructure. We will also analyze how compliance and application release management play a key role in ensuring control over your server deployments.
VMware terminology can be confusing
this presentation tries to clarify some names and analyze vRealize Operations in-depth.
Check my books about VMware products at https://beacons.ai/tagido
Webinar Fondazione CRUI e VMware: VMware vRealize SuiteJürgen Ambrosi
vRealize Suite è una piattaforma di Cloud Management di classe enterprise progettata appositamente per il cloud ibrido che consente di distribuire e gestire rapidamente l’infrastruttura e le applicazioni senza compromettere il controllo IT.
Best Practices for Monitoring Your Cloud Environment and ApplicationsProlifics
Abstract: You have completed the heavy lifting of migrating applications to the cloud. But you are not done yet. What is your monitoring strategy for the cloud? What are the best practices to monitor the cloud infrastructure, deployed applications and end user experience? In this session, we will be answering these questions and explore the various IBM APM and Analytics offerings that will help you in your decision making process. Having a comprehensive monitoring strategy is critical as most customers use a combination of public and private cloud environments and being able to monitor these using a fully integrated and customizable solution is essential to the health, availability and performance of the cloud deployed applications and services.
Steeds meer mensen werken vanuit thuis. Hierdoor is het lastiger om hen goed te bedienen en tevredenheid te bewaren. Hoe zorg je er voor dat nieuwe software snel op de werkplek wordt geïnstalleerd als ze niet op kantoor komen. Hoe breng je de servicebeleving van kantoor naar huis of verbeter je deze zelfs? In deze sessie gaan wij samen met de aanwezigen bespreken hoe de tevredenheid van de thuiswerker verhoogd kan worden en productiviteit gewaarborgd kan worden met daarnaast een verlaging van de workload van de IT afdeling.
More info at: www.poweronplatforms.com
follow us for more Microsoft System Center info:
https://www.linkedin.com/company/poweronplatforms
Leading the way with Microsoft System Center deployments and training
Looking at Deploying Microsoft System Center 2012 ... This is a must see session for you. Typically Microsoft System Center has been well documented as a complex system to implement into your organisation, with a single component taking 2-3 months and the suite normally 18 months to deploy. This means a high overhead and protracted deployment process before your business can start to realise the benefits of the system.
No longer is this the case.
In this session you will get to see new methods that have been proven in Enterprise scale deployments, reducing this deployment time down to days!! This means with covering design and training your business can be up and running in a matter of weeks.
The Session is delivered by Microsoft Most Valuable Professional (MVP) Steve Beaumont, who is PowerONPlatforms Technical / Product Director.
The session will cover:
System Center Overview
Traditional Deployment Styles
Automated Deployment Tools and Appliance Platforms
Real Life Customer Examples
Q&A
Tech-Ed Israel 2010 - Opalis IT Process Automation - Introduction and Technic...Amit Gatenyo
One of my Tech-Ed sessions this year is on Opalis, a new Run Book Automation (RBA) product Microsoft bought last year.
Opalis represents a great opportunity to drive down the cost of your datacenter operations while ensuring your processes are codified, auditable and repeatable.
Managing IT as A Service with System CenterLai Yoong Seng
In order to be able to successfully in running IT As a Service, we need to have a complete solution that resolves around monitoring of health state of service, tracking and remediation of issues & pain points in the services and how we can automate these process to make to address this issue consistently. In this session, we will demonstrate how SCOM, Service Manager and Opalis work together to deliver an integrated monitoring and response solution across the System Center Suite.
“Lights Out”Configuration using Tivoli Netcool AutoDiscovery ToolsAntonio Rolle
Review why a CMDB is essential to and is the foundation of your BSM strategy
Outline the known challenges that require planning at the outset of a CMDB initiative
Drill down into the approach and lessons learned in the initial stages of a CMDB rollout for one of the largest financial institutions in North America
SecureKloud offering Digital Transformtion involving Infrastructure modernisation, Application modernisation, Infrastructure modernisation through Identity first platform with security baked in ground up.
MGT310 Reduce Support Costs and Improve Business Alignment with Microsoft Sys...Louis Göhl
System Center Service Manager, through the power of its integrated platform, reduces costs, improves service levels, delivers informed decision making and reduces the burden of compliance. In this session learn how Service Manager, now in Beta Two, lowers the cost of incident and problem resolution and provides a streamlined approach to change management by providing integrated knowledge of configuration items and the ability to easily assess the current health state of IT services by seamlessly integrating the activities between Service Manager, System Center Operations Manager and System Center Configuration manager. Also see how Service Manager will deliver a compliance and risk process management pack that harmonises over 350 regulatory standards into a comprehensive set of control objectives that can be managed and tracked.
Learn how to Deploy, Virtualize, Manage, Maintain, and Automate with the OpenManage Suite. Use products like iDRAC, Dell Repository Manager, OpenManage Essentials, Microsoft System Center Integrations, and VMware integrations to maximize productivity in your datacenter operations. Learn more: Dell.com/OpenManage
IBM SmartCloud™ Entry is a robust cloud software offering that takes your virtualized environment from cloud-ready to cloud. Users can request and provision an environment quickly through an easy-to-use web-based interface. IT managers can monitor and manage this environment for improved efficiency and utilization of the data center.
In this session, which has been presented after the Connect also at Rheinland Nachlese, Engage by BLUG and BCCon, we took you on the quest of strengthening the security while cutting costs for administration.
Daily administration of the IBM Domino environment can be manual, tedious and cost-intensive. Mismanagement can also pose significant security issues and can also result in legal ramifications.
Whether you need to cut costs in administration, save time spent on routine tasks, or make your audit team happy, there is help available.
Specialized in administration automation and security solutions, BCC has gained an unique insight in various Notes/Domino enviroments of more than 800 customers worldwide. In this session we will share the best practices on how to streamline IBM Notes and Domino administration, enhance system and process security, and ensure compliance with legal regulations.
* Automate the user, group, and app administration processes to reduce manual tasks and avoid human errors
* Implement strict compliance with corporate administration standards and reduce administration costs
* Prevent fraud / malicious actions from inside your company and ensure compliance with legal regulations
Similar to Newest Family Member - IT Automation With Opalis (20)
System Center 2012 R2 Configuration Manager (SCCM) with Windows IntuneAmit Gatenyo
Microsoft has a history of providing rich IT-infrastructure solutions to help manage every aspect of enterprise operations. Microsoft’s people-centric solution consists of products and technologies that can help IT departments handle the influx of consumer-oriented technology and the work style expectations of users, thereby helping increase productivity and satisfaction for the people within their organizations.
Microsoft’s people-centric IT vision helps organizations enable and embrace the consumerization of IT by:
1. Enabling your end users by allowing users to work on the device(s) of their choice and providing consistent access to corporate resources from those devices.
2. Helping protect your data by protecting corporate information and managing risk.
3. Unifying your environment by delivering comprehensive application and device management from both your existing on-premises infrastructure, including System Center Configuration Manager, Windows Server, and Active Directory, as well as cloud-based services, including Windows Intune and Windows Azure.
Let’s discuss each of these areas in more detail.
ענן פרטי וענן ציבורי: לא שני עולמות מתחרים אלא שני מימדים לאותו העולםAmit Gatenyo
ענן פרטי או ענן ציבורי – איזה מהם מהווה את האופציה החכמה, הכדאית והזולה ביותר? הוויכוח החם שמתקיים כיום בתעשייה סביב שאלה זאת מפספס את המהות האמיתית. אלו לא שני עולמות מתחרים, אלא שני מימדים לאותו העולם.
למעשה, ארגונים לא צריכים להחליט בין ענן ציבורי לפרטי, אלא לעמוד על השאלה כיצד השילוב בין השניים ישרת את העסק שלהם בצורה הטובה ביותר. המטרה הינה לשלב On-Premises עם Off-Premises לכדי סביבה אחת אשר מנוהלת כסביבה אחת - זהו החזון אשר בסופו של דבר יאומץ על ידי רוב הארגונים.
בהרצאה זאת עמית גטניו יפרט מדוע עננים ציבוריים חייבים לווייני On-Premises כדי לנצח ויסביר מדוע סביבות ה-On-Premises לא מסוגלות להיות באמת חזקות ללא חיבור לענן ציבורי.
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Unlocking Productivity: Leveraging the Potential of Copilot in Microsoft 365, a presentation by Christoforos Vlachos, Senior Solutions Manager – Modern Workplace, Uni Systems
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
GraphSummit Singapore | The Future of Agility: Supercharging Digital Transfor...Neo4j
Leonard Jayamohan, Partner & Generative AI Lead, Deloitte
This keynote will reveal how Deloitte leverages Neo4j’s graph power for groundbreaking digital twin solutions, achieving a staggering 100x performance boost. Discover the essential role knowledge graphs play in successful generative AI implementations. Plus, get an exclusive look at an innovative Neo4j + Generative AI solution Deloitte is developing in-house.
Observability Concepts EVERY Developer Should Know -- DeveloperWeek Europe.pdfPaige Cruz
Monitoring and observability aren’t traditionally found in software curriculums and many of us cobble this knowledge together from whatever vendor or ecosystem we were first introduced to and whatever is a part of your current company’s observability stack.
While the dev and ops silo continues to crumble….many organizations still relegate monitoring & observability as the purview of ops, infra and SRE teams. This is a mistake - achieving a highly observable system requires collaboration up and down the stack.
I, a former op, would like to extend an invitation to all application developers to join the observability party will share these foundational concepts to build on:
Climate Impact of Software Testing at Nordic Testing DaysKari Kakkonen
My slides at Nordic Testing Days 6.6.2024
Climate impact / sustainability of software testing discussed on the talk. ICT and testing must carry their part of global responsibility to help with the climat warming. We can minimize the carbon footprint but we can also have a carbon handprint, a positive impact on the climate. Quality characteristics can be added with sustainability, and then measured continuously. Test environments can be used less, and in smaller scale and on demand. Test techniques can be used in optimizing or minimizing number of tests. Test automation can be used to speed up testing.
Securing your Kubernetes cluster_ a step-by-step guide to success !KatiaHIMEUR1
Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster.
However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks.
In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.
In his public lecture, Christian Timmerer provides insights into the fascinating history of video streaming, starting from its humble beginnings before YouTube to the groundbreaking technologies that now dominate platforms like Netflix and ORF ON. Timmerer also presents provocative contributions of his own that have significantly influenced the industry. He concludes by looking at future challenges and invites the audience to join in a discussion.
Essentials of Automations: The Art of Triggers and Actions in FMESafe Software
In this second installment of our Essentials of Automations webinar series, we’ll explore the landscape of triggers and actions, guiding you through the nuances of authoring and adapting workspaces for seamless automations. Gain an understanding of the full spectrum of triggers and actions available in FME, empowering you to enhance your workspaces for efficient automation.
We’ll kick things off by showcasing the most commonly used event-based triggers, introducing you to various automation workflows like manual triggers, schedules, directory watchers, and more. Plus, see how these elements play out in real scenarios.
Whether you’re tweaking your current setup or building from the ground up, this session will arm you with the tools and insights needed to transform your FME usage into a powerhouse of productivity. Join us to discover effective strategies that simplify complex processes, enhancing your productivity and transforming your data management practices with FME. Let’s turn complexity into clarity and make your workspaces work wonders!
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
Elevating Tactical DDD Patterns Through Object CalisthenicsDorra BARTAGUIZ
After immersing yourself in the blue book and its red counterpart, attending DDD-focused conferences, and applying tactical patterns, you're left with a crucial question: How do I ensure my design is effective? Tactical patterns within Domain-Driven Design (DDD) serve as guiding principles for creating clear and manageable domain models. However, achieving success with these patterns requires additional guidance. Interestingly, we've observed that a set of constraints initially designed for training purposes remarkably aligns with effective pattern implementation, offering a more ‘mechanical’ approach. Let's explore together how Object Calisthenics can elevate the design of your tactical DDD patterns, offering concrete help for those venturing into DDD for the first time!
Sudheer Mechineni, Head of Application Frameworks, Standard Chartered Bank
Discover how Standard Chartered Bank harnessed the power of Neo4j to transform complex data access challenges into a dynamic, scalable graph database solution. This keynote will cover their journey from initial adoption to deploying a fully automated, enterprise-grade causal cluster, highlighting key strategies for modelling organisational changes and ensuring robust disaster recovery. Learn how these innovations have not only enhanced Standard Chartered Bank’s data infrastructure but also positioned them as pioneers in the banking sector’s adoption of graph technology.
1. Newest Family Member -Newest Family Member -
IT Automation withIT Automation with
OpalisOpalis
Amit Gatenyo
Infrastructure & Security Manager, Dario
Microsoft Regional Director – Windows Server & Security
054-2492499
Amit.g@dario.co.il
3. Event Mgmt
Service Desk
Asset/CMDB
Configuration
Virtual
Security
Storage
Server
Network
Triage & diagnose
Integrate service desks with data center tools
Update CI and assets systems
Coordinate audit, compliance and change
Orchestrate lifecycle management
Patch , user on-boarding, password reset
Provision, verify, manage & retire
Provision, verify, manage & retire
Provision, verify, manage & retire
IT Silos Silo Processes
5. Event Mgmt
Service Desk
Asset/CMDB
Configuration
Virtual
Security
Storage
Server
Network
Automated Processes
IT Silos VM Provisioning Process
Integration for Virtual Machine Manager 2008 R2 not yet RTM
Monitor
Service
request
Stop VM
Update
request
Update
request
Update & close
request
Clone new
VM
Update
properties
Remove from
Ops Manager
Test VM Deploy
Applications
Verify
Application
Add to
Ops Manager
Create CIRetire CI
Create
incident
Detach Storage
Detach Network Adapter
6. Where to Apply Automation: Examples
Automate solutions Orchestrate processes Integrate tools
Incident
Management
• Event consolidation
• Triage, diagnose, escalation
• Connect event monitor and
service desk
• Event monitoring
• Service desks
• Scripts
• Tools
Service
Management &
Provisioning
(physical & virtual)
• Lifecycle management
• Build
• Provision
• Tear down/power down
• Virtual Systems
• Change, Service
Desks
• Asset, CMDB
• Servers
• Network
• Storage
Change &
Configuration
Management
• Audit and compliance
• Patch and repair
• Change and verify
• Change, Service
Desks
• CMDB
• Patch tools
• Backup
• Daily Checks
• User provisioning
• Cloud bursting
• Service account
synchronization
• DC Power Management
• MSSQL Management
• Data Refresh (ETL)
• Improved Recovery
Posture
8. Service Desk 2Monitoring
Workflow + Data Bus
Incident Triage With Automation
New Event
Details
Verify
Fault
Run Diagnostic CI & Related
Service Data
Diagnostic
Results
CI & Effected
Service DataSD1 Incident ID
Verification
Result
SD1 Incident
Details
SD2 Incident ID
SD2 Incident IDSD1 Incident ID
SD2 Incident ID
Service Desk 1
Lookup CI
Event Details
Fault Verification
Diagnostic Results
Test &
Diagnostics
Infrastructure Configuration
Management
9. Why Opalis
• IT Process Automation can reduce costs, simplify
management and optimize resources through:
− Multi-vendor integration, no rip & replace or vendor
lock-in
− Pre-built activities & workflow processes to speed time
to value
− Publish and subscribe data bus to share data and
initiate tasks within the silos
− Configuration of workflows is done without coding or
scripting
− Intelligent workflows with rule-based branching
12. Workflow Process Designer
•Visual workflow
layout
•Drag and drop GUI
workflow designer
•Branching and
parallel processing
•Visual workflow
layout
•Drag and drop GUI
workflow designer
•Branching and
parallel processing
15. Out-of-the-Box Automation
• Reusable automated
workflow actions
• Automate the same tasks
you would perform
manually
• Reusable automated
workflow actions
• Automate the same tasks
you would perform
manually
17. Integration Packs
• Vendor specific
integration packs
• Auto detection of all data,
schemas, forms and fields
• Integrations are
supported and updated
by Microsoft
• Vendor specific
integration packs
• Auto detection of all data,
schemas, forms and fields
• Integrations are
supported and updated
by Microsoft
18. Opalis Integration Packs
• > BladeLogic Operations Manager
> BMC Atrium CMDB
> BMC Event Manager
> BMC PATROL
> BMC Remedy ARS
> CA AutoSys
> CA eHealth
> CA NSM
> CA Service Desk
> CA Spectrum
> EMC Smarts InCharge
> FTP
> HP Asset Manager
> HP iLO
> HP OpenView Operations
> HP OpenView Service Desk
> HP Service Manager
> HP Network Node Manager
• > IBM Tivoli NetCool / OMNIbus
> IBM Tivoli Enterprise Console
> IBM Tivoli Storage Manager
> Microsoft Active Directory
> Microsoft Operations Manager
• > Microsoft Configuration Manager*
• > Microsoft Virtual Machine Manager*
• > Microsoft Service Manager*
> Symantec Net Backup
> VMware vSphere
• * Roadmap 2010
19. Case Study
• Client has hundreds of business process’s
• Currently use multiple scheduling products:
− Control-M
− UC4
• Need to define workflows across multiple
environments (Windows, Unix, MF)
• Automation product must run every task
with different parameters
Opalis is categorized in the ITPA market, Gartner refers to it as RBA, it is the ability to orchestrate and integrate IT mgmt tools via workflow.
Automation helps IT to meet strategic goals both in terms of reducing costs and improving services to the business.
ITPA replaces repetitive manual processes, which are resource intensive and error prone –also optimizes the use of your IT resources, from a staff and technology investments perspective
It also removes the latency and associated with processes that cross IT tools and reliance on experts which simplifies datacenter management
Now that we’ve talked about the value of automation, lets dive into a deeper discussion on the way processes are handled today.
So what are IT processes? And how are IT organizations performing them today?
IT shops typically have a number of tools from a variety of vendors in each of the IT silos, (as shown in the left column) including event mgmt, service desk, configuration, virtualization etc.
In large organizations we often see multiple tools that offer the same functionality applied to different parts of the infrastructure or branch offices/locations
Automation has been implemented to expedite tasks within a particular tool, For example event mgmt tools like Operations Manager have automated the filtering and detection of alerts, Configuration Mgmt tools like Configuration Manager deploy patches across server and mobile devices automatically and VMM can automatically build servers or migrate VMs based on capacity requirements, however there is still a lot of manual steps in and around these tools.
In addition to the time, risk and latency the manual approach introduces, another huge concern for IT is the inability to scale, using people to coordinate processes limits the organizations ability to scale, to the number of resources they have.
As new technologies are introduced, the must be managed, with headcount limits, IT is under a huge amount of pressure to keep up with the demands of the business.
This is where automation, optimization and simplification come into play, IT organization need to automate repetitive work, optimize the use of their technology investments and staff and simplify datacenter management – which means introducing new systems and applying their standard management best practices to new systems.
Here we can see the Opalis workflow orchestrating that provisioning process. This type of process reaches out into a number of IT tools and departments.
It stops the failing VM, returns the network and storage assets, updates the CMDB to retire the CI, then starts the process of creating a new VM from an existing template, applies required applications, and deploys and verifies that the new service is running. At each step in this processes you’ll notice an update to the service desk.
Automating processes enforces ITIL or MOF compliance, shows the systems involved in each step, so it is fully document and auditable, and no manual intervention is needed.
What we have found is that most companies reallocate staff that are performing these tasks to other initiatives that leverage their skill set and in many cases these folks become the process automation experts, adding incredible value as they focus on improving and expanding IT services.
[how IT staff articulate the problem varies depending on their role.
Depending on the audience, you may speak to one or all 3 levels.]
If we drill down into one of these solution areas, we often find the problem automation solves can be articulated in many ways….
Incident mgmt –
IT execs may talk about alignment with ITIL
If we drill down to the process layer, we can articulate the type of processes that need to be automated to achieve ITIL
At a user level we may hear the problem articulated as an integration problem, “I want to integrate Operations Manager with ‘xyz’ service desk.
The question to answer in determining where ITPA can be most effective it to identify:
Where is most of my IT budget spent? Which team? Which resources?
Where are there high volume processes that are handled manually?
Where is human interaction causing delay and unanticipated errors?
What IT systems or services greatly impact the business if they are not available or are performing poorly?
What SLA’s do I have to meet?
These are the kinds of questions that were uncovered by existing customers
SLIDE ANIMATION CLICK THROUGH
Slide Opens: Resource sitting in front of a Network Monitoring Solution (SCOM)
Click 1: Resource notices an alert come in and checks the Network Monitoring Solution
Click 2: Resource needs more information (fault verification), reaches out to the Infrastructure team
The clock SLA clock starts
They provide information back to him (verifying the fault)
He creates an incident in the Service Desk with this information
The SLA clock is still ticking (at 8 minutes past now)
Click 3: Resource still needs more information (diagnostics), reaches out to the Test & Diagnostics team
They provide information back to him (diagnostics information)
He updates the incident in the Service Desk with this information
The SLA clock is still ticking (at 21 minutes past now)
Click 4: Resource still needs more information (configuration), reaches out to the Configuration Management team
They take on the remediation task then provide information back to him (configuration item and related service information)
He updates the incident in the Service Desk with this information
The SLA clock is still ticking (at 29 past now – past the initial SLA warning threshold)
At this stage service has been restored but with only 60 secs to spare before SLA breach and penalties
Click 5: Resource needs to update a second Service Desk as part of his process
He creates, updates and closes the necessary Incidents in both Service Desks
The clock is still ticking (at 31 past now) even though service has been restored, the incident still requires documentation and closure.
He closes out the Alert in the Network Monitoring Solution
The clock stops at 34 past nearly missing the SLA breach and consuming an additional 5 mins to document
All throughout the process, at least 4 teams and their resources were unavailable while assisting in the process
This Manual Process:
Resource intensive, can only scale IT services with people
Error prone and ad-hoc processes create inconsistent outcomes
How often is documentation skipped for the sake of time or convenience?
Slow response time impacts SLAs
Time + Staff + Unexpected Errors = Cost
Breached SLAs = $$Cost$$
SLIDE ANIMATION CLICK THROUGH
Slide Opens: Network Monitoring Solution (SCOM) monitoring the infrastructure
Click 1: Network Monitoring Solution sends an Alert
The clock SLA clock starts
Opalis picks up the Alert
Verifies the fault in the Infrastructure
Creates an Incident in the Service Desk with the fault information
Runs Diagnostics
Updates the Incident in the Service Desk with the diagnostics information
Looks up the Configuration Item and Related Service Data in the CMDB and runs Compliance & Remediation job
Updates the Incident in the Service Desk with the CI, Related Service Data and Compliance/Remediation results
Creates/Updates/Closes an Incident in the second Service Desk with all the first Incident’s Details
Updates/Closes the Incident in the first Service Desk with the Second Service Desk’s Incident ID (closing the loop)
Closes the Alert in the Network Monitoring Solution
The SLA clock stops at 5 past -- no where near a SLA warning/breach
All the while Resources from all teams remain Available
This Automated Process:
Scale IT services with automation
Improve service delivery
Get consistent outcomes
Enforce compliance
Meet SLAs every time
Lower cost
Why use Opalis?
The idea that this tool is not meant to replace existing toolsets is a strong message. Customers can use a ‘best-of-breed’ model and still take advantage of ITPA. There’s no need to rip out existing service desks, virtualization technology, storage, etc.
Pre-built activities mean that a customer doesn’t need vast experience with the solution in order to see quick value.
The Opalis data bus (explained in detail later) provides a simple method for accessing and sharing data relating to specific processes
No coding or scripting means no language barriers. It also means no one needs to find the person who wrote a script to make changes to it.
The ability to use the workflow engine to follow one or more branches based on criteria that you supply (without coding) is enormously powerful.
This is a ‘Marketecture’ view into the Opalis architecture. It doesn’t show every single components that exists but it does a good job of showing the main components in a simple view.
The database is the heart of the solution where both workflow designs are stored as well as execution results.
On the right side are the design and manage components, the client software (workflow designer) and the web-based Operator Console.
The left side shows the action servers which are responsible for actual execution of the workflows and returning the results to the datastore.
NEXT SLIDE:
It is possible that the facilitation of the Live Demonstration may only be available when a TSP is present (depending on your resources), if this is the case, “Hide” the next slide and “Un-Hide” the following seven slides (13-19). The following slides illustrate “slide-ware” of the most important aspects/talking points within the Opalis Client.
There are two Consoles provided with Opalis. The first is the client designer (Workflow process designer) which allows customers to build, test, modify, execute and monitor their workflows. This is a windows-based client. The second is a web-based Operator Console which allows operators to execute and view (but not create or modify) the workflows. Both consoles are tied in with Active directory and offer access-based control.
The workflow process designer allows customers to create new workflows or modify existing ones. It provides a testing console to validate workflows and provides both real-time and historical logging on workflow execution. As you can see the workflows themselves are visual in nature and appear somewhat like a Visio diagram. The designer drags objects out into the workspace and lays out the overall workflow. This is similar to BPM tools except that rather than simply helping visualize the process, these workflows actually execute and carry out the work they depict.
In addition to laying out workflow the designer can also design logical branches for the workflow to follow and provide either binary or parallel branches of a process.
Once a designer has selected an object from the toolbar, they simply need to fill in the dialogs on a forms-based window. There is no coding involved or hard-wired scripts on the back end since all object can use the Opalis data bus.
This slide gives a visual example of how the data bus works. This concept is hard to explain without some visualization. The animation shows how after an object is executed all the relevant details about its execution are placed into the bus. As later objects execute they can draw their information from one or more previous object’s details which are already in the bus.
SLIDE ANIMATION CLICK THROUGH
Slide Opens: Simple Opalis Workflow
Click 1: The first object executes
It generates data and it gets put on the Opalis Data Bus
Click 2: The second object utilizes information from the first object (via the Opalis Data Bus)
It executes
It generates data and it gets put on the Opalis Data Bus (along with the data from the first object)
Click 3: The third object utilizes information from the first and second objects (via the Opalis Data Bus)
It executes
It generates data and it gets put on the Opalis Data Bus (along with the data from the first and second objects)
No coding is required to make this happen!
As objects are added to the product all their output is categorized and made available to the bus so the end-user can access it with ease
Opalis provides out-of-the-box automation by allowing the same objects to be reusable either pulled from the toolbar or from another workflow using familiar copy and paste commands. This means that a workflow which is many steps long can be copied into a new workspace and used wholesale or modified as required without needing to rebuild and part of the job.
Opalis provides a number of process catalogs for use by customers. The catalogs are collections of workflows that are pre-built out-of-the-box. These provide the fastest possible time to value since the workflows are already designed. This means only minor adjustments will be needed to get these workflows running, sometimes in minutes. The process catalogs are built with ITIL in mind and are designed to stay faithful to those frameworks. The process catalog is always growing and being improved to cover more scenarios and situations.
Integration Packs are pre-built vendor-specific software packages that plug into the Opalis framework. They provide a number of common functions including, monitoring, new event/alert/item creation, modification and deletion. They are designed to automatically detect scheme, forms and fields from the products they connect to so that you don’t need to code anything. Additionally the Integration Packs are supported and upgraded by Microsoft so you don’t need to worry about updates to target systems.
List of the currently available Integration Packs
29 Integration Packs
From 8 different Vendors
NOTE: SC Configuration Manager is listed with SMS since the SMS IP can operate against SCCM but with a reduced function set when compared to the final SCCM IP.
(as of 2/1/10 no new information on dates of additional IPs on roadmap)