Presentation by Alenka Zuzek, Ministry of Public Administration, Slovenia, at seminar 2, held on 18 March 2021, which addresses digital government principles and building blocks. This 2nd event takes place in the framework of a series of three webinars organised by the SIGMA Programme, a joint initiative of the OECD and EU, principally financed by the EU, on the role of life events in end-to-end public service delivery.